The Use Case Podcast

The Real Cost of Hiring on Gut Instinct | HireScore CEO Spencer Stang Explains

Mon, 11 May 2026 20:22:00 -0000

Most hiring teams still trust instinct over data. That works great until the “perfect” candidate flames out in 90 days. Spencer built a system that calls that bluff and replaces hiring bias with measurable outcomes. Hiring is still full of guesswork, résumé theater, and recruiter roulette. Spencer explains why companies keep making expensive hiring mistakes and how industrial psychology, assessments, and real-world data can dramatically improve quality of hire without wrecking candidate experience. In this episode… We unpack hiring science, candidate drop-off, assessment accuracy, safety-risk recruiting, and why most companies optimize for speed instead of fit. Spencer breaks down how HireScore combines ATS workflows, behavioral data, cognitive testing, and performance tracking into one system built to reduce bad hires. Key Takeaways : A bad hire can cost anywhere from 25% of first-year salary to 4x total compensation Some safety-sensitive workers are 10–20x more likely to cause workplace incidents based on behavioral risk scoring Most hiring managers still override assessment data because they “like” the candidate Companies often ask for the wrong fix. They ask for more applicants when the real problem is poor selection Removing account creation early in the apply flow dramatically reduces candidate drop-off Asking for a Social Security number too early caused massive applicant abandonment Structured interviews statistically outperform gut-feel hiring by a wide margin HireScore tracks outcomes 1, 3, 5, and even 7 years after hire for continuous validation Candidates who look strong verbally can still fail badly in logic and decision-making roles Work simulations and hands-on testing outperform résumé screening for many operational jobs Spencer’s team has spent 10+ years validating hiring outcomes against real employee performance “Good enough” hiring becomes dangerous in refinery, mining, and industrial environments where mistakes can kill people Guest : Spencer Stang | CEO HireScore LinkedIN : https://www.linkedin.com/in/spencer-stang-316495a Industrial-organizational psychologist focused on turning hiring science into practical recruiting systems that actually predict performance Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/

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Hiring CEOs Still Takes Weeks | Moravi Cuts It to Minutes

Thu, 07 May 2026 22:52:00 -0000

Most recruiting tech stops at keyword matching. Moravi is trying to kill that model before another bad executive hire costs a company millions. A CEO search can drag for 10 weeks before teams even align on what they want. Meanwhile, the business bleeds time, productivity, and trust. Matt Mooney, Vicky Wilkins, and Jen Row break down why executive hiring still runs on manual research, gut feel, and “headhunter” logic and how they’re rebuilding the process with assessment-first technology, real proof, and faster decision-making. In this episode… The Moravi founders explain why most recruiting software fails at executive search, how they compress 4 weeks of market mapping into a 45-minute kickoff, and why “show your work” matters when one bad leadership hire can wreck a company. They also unpack assessment logic, candidate credibility, culture fit, and the skepticism slowing innovation in executive hiring. Key Takeaways : Executive search still operates like a 1970s industry despite modern recruiting tech Most executive hiring research is still done manually Moravi’s goal is compressing a 3–4 week search kickoff into 30–45 minutes Teams often spend weeks “realigning” during searches instead of forcing alignment upfront Traditional recruiting tools were built for staffing, not executive hiring Keyword matching alone misses leadership impact, company context, and business outcomes The platform evaluates candidate history against company performance, growth, and outcomes One bad executive hire creates outsized operational and financial risk Search firms regularly miss 30–40% of viable executive talent pools because of narrow filters Moravi highlights both strengths and risk gaps so recruiters know what to probe deeper The founders built the platform after failing to find software they trusted themselves Their biggest differentiator: every recommendation is backed by visible proof and data Guests : Matthew Mooney - Co-founder Marovi LinkedIN : https://www.linkedin.com/in/matthewamooney/ Vicky Wilkens - Co-founder Marovi LinkedIN : https://www.linkedin.com/in/vickywilkens/ Jin Ro - Co-founder Marovi LinkedIN : https://www.linkedin.com/in/jinro/ Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/

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Your Referral Program Is Broken : Eqo CEO Tawfiq Explains Why You Don’t See It

Mon, 27 Apr 2026 16:00:00 -0000

Most companies think they have referrals handled. They don’t. That gap is costing real money and nobody’s calling it out. Less than 15% of frontline hires come from referrals. Meanwhile, top performers hit 40%+. That delta isn’t small. It’s broken process, weak incentives, bad UX, and zero visibility. This episode cuts into frontline hiring, employee referrals, retention, and cost savings without pretending it’s complicated. In this episode you’ll see why most referral programs fail, what actually drives adoption, and how to turn referrals into your highest ROI hiring channel without adding complexity. Key Takeaways : Most frontline orgs get under 15% of hires from referrals Top 25% hit 34.8%, top 10% exceed 40% Referred employees show ~50% lower turnover One travel nurse can cost 4x a full-time hire Referral programs fail because employees don’t know they exist Bad referral experiences kill future participation instantly The “three E’s” drive performance: Enticing, Engaging, Easy $50 gift cards don’t motivate anyone. Real incentives do Email-only programs get ignored by 80%+ of frontline workers Simplicity beats features. Friction kills referrals Text-based UX wins. No apps, no logins, no excuses Referrals can replace job board spend before it even starts Guest : Tawfiq Abu-Khajil Co-founder & CEO - EqoLinkedIN : https://www.linkedin.com/in/tawfiq-abu-khajil Builds referral systems that actually work for frontline employees, not just HR dashboards. Connect with Us : William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined

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The Future of Hiring: AI Meets Human Expertise

Thu, 19 Jun 2025 15:29:00 -0000

Recruiting is broken—but what if you could fix it in 72 hours? In this episode, we talk with Lauren Heffran from SeekOut about Spot, a managed recruiting solution blending AI and real hiring expertise. From streamlining the candidate slate to saving time for overwhelmed hiring managers, Spot is rewriting how hiring works for startups and enterprise alike.

We talk about recruiting, AI, candidate slates, and why HR tech is finally solving hiring at scale.

Key Takeaways

➡ Spot is a fully managed recruitment service built by the team at SeekOut.

➡ AI helps streamline and accelerate candidate evaluation—without replacing human judgment.

➡ Spot offers both an agency-style experience and a curated slate model.

➡ The first 72 hours of a search are mission-critical to hiring success.

➡ Flexible models are winning in a market where no one wants to sign 12-month contracts.

➡ Spot serves as both solution and education tool for companies new to modern recruitment.

➡ Hiring managers don’t want more dashboards—they want hires.

➡ Calibration isn’t just helpful—it’s essential to get alignment fast.

➡ Companies that delay hiring lose candidates—and momentum.

➡ Spot is where urgency, tech, and talent actually align.

Chapters

00:00 What are we talking about?

01:18 Lauren Heffran's Background and Experience

02:50 Overview of SeekOut and the Spot Team

05:09 Understanding the SPOT Model and Its Benefits

07:17 The Spot Process: Streamlining Recruitment

08:59 Market Trends and the Shift to Managed Services

10:54 Engaging Hiring Managers with the New Model

13:25 Identifying Ideal Customers for Spot

15:28 Calibrating Candidate Selection

18:56 The Role of Technology in Hiring

22:57 The Importance of Urgency in Hiring

23:58 Transitioning from Spot to Internal Recruiting

24:30 Understanding Success Fees

25:22 Questions Buyers Should Ask

26:56 Future Vision for Spot

27:59 Defining Candidate Slates

Guest Info

Lauren Heffran: https://www.linkedin.com/in/laurenskuchasheffran/

Lauren leads the Spot team at SeekOut, where she blends AI innovation with real-world recruiting expertise.

Connect with us

William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠

Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠

Connect with WRKdefined on your favorite social network

Site: ⁠http://www.wrkdefined.com⁠

TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠

LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠

Facebook: ⁠https://www.facebook.com/WRKdefined/⁠

Twitter (X): ⁠https://twitter.com/WRKdefined⁠

Substack: ⁠https://wrkdefined.substack.com/⁠

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How FinFit Is Flipping the Script on Financial Wellness—And Why Employers Can’t Ignore It Anymore

Thu, 03 Apr 2025 14:01:00 -0000

70% of working Americans live paycheck to paycheck. That stat alone should stop you in your tracks. We sat down with Michael Woodhead, CCO of FinFit, to explore how financial stress is quietly wrecking productivity, retention, and employee wellness. From free financial coaching to earned wage access, this conversation cuts through the noise and gets straight to the money.

In this episode we look at FinFit, financial wellness, employee benefits, earned wage access, employer responsibilities, financial stress, technology in finance, credit score, workplace wellness, Michael Woodhead, financial literacy, employee experience, financial wellness, behavior change, personalized guidance, financial stress, budgeting, financial habits, employer questions, mission-driven.

➡️ 70% of Americans live paycheck to paycheck—solve that or lose talent.

➡️ Financial stress crushes productivity, loyalty, and mental health.

➡️ Coaching and earned wage access aren’t perks—they’re must-haves.

➡️ Tech should remove shame, build credit, and create real behavior change.

➡️ One-size-fits-all is dead—personalized financial guidance wins.

➡️ If your wellness program doesn’t show outcomes, it’s noise.

➡️ Mission-driven brands don’t just retain people—they create evangelists.

Chapters

00:00 What are we talking about today?

04:46 Understanding FinFit's Mission

10:30 Employer Responsibilities in Financial Wellness

16:25 Technology and Borrowing Experience

22:00 Behavior Change and Financial Stress

29:01 Understanding the Market and Business Outcomes

34:51 Mission-Driven Approach to Financial Wellness

Connect with us here:

🔗 Connect with Michael Woodhead: https://www.linkedin.com/in/michael-woodhead-4867051/

🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/

🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/

Connect with WRKdefined on your favorite social network

Site: http://www.wrkdefined.com

TikTok: https://www.tiktok.com/@wrkdefined

LinkedIn: https://www.linkedin.com/company/wrkdefined

Facebook: https://www.facebook.com/WRKdefined/

Twitter (X): https://twitter.com/WRKdefined

Substack: https://wrkdefined.substack.com

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Seamless Payroll Integrations: How Financial Wellness & Benefits Tech Are Transforming Workplaces

Thu, 13 Feb 2025 19:51:00 -0000

Payroll and benefits management is a maze, and Doug Sabella, CEO of Payroll Integrations, is here to simplify it. He joins us to break down how integrating payroll software with benefits providers can eliminate inefficiencies, improve compliance, and enhance financial wellness for employees. From data security concerns to the evolving landscape of employee benefits, Doug shares insights from their Financial Wellness Report—including why Gen Z is outpacing previous generations in retirement contributions. We wrap up with real-world success stories from companies using Parallel Integrations to streamline operations, reduce headaches, and boost employee satisfaction.

In this episode we look at Payroll Integrations, Financial Wellness, Employee Benefits, Data Security, Compliance, User Experience, Integration Solutions, HR Technology, Employee Experience, Business Efficiency and more.

Key Takeaways

➡️ Parallel Integrations specializes in connecting payroll software with benefits providers.

➡️ Employers face significant challenges in managing payroll and benefits data.

➡️ Financial wellness is a key concern for employers and employees alike.

➡️ Data security is paramount when dealing with sensitive payroll information.

➡️ The integration platform simplifies the process for small and medium businesses.

➡️ Gen Z is contributing more to retirement plans than previous generations.

➡️ Employers need to communicate the total compensation package to employees effectively.

➡️ Success stories highlight the efficiency gained through integration solutions.

➡️ The platform is designed to be user-friendly and requires minimal maintenance.

➡️ Understanding the need for integration can save businesses time and money.

💬 What’s your take? Are seamless payroll integrations the key to financial wellness, or is there still a gap? Drop your thoughts in the comments!

Connect with us here:

🔗 Connect with Doug Sabella: https://www.linkedin.com/in/doug-sabella/ or at https://www.payrollintegrations.com/

🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/

🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/

Connect with WRKdefined on your favorite social network

🔗 Site: http://www.wrkdefined.com

🎥 TikTok: https://www.tiktok.com/@wrkdefined

💼 LinkedIn: https://www.linkedin.com/company/wrkdefined

📘 Facebook: https://www.facebook.com/WRKdefined/

🐦 Twitter (X): https://twitter.com/WRKdefined

📩 Substack: https://wrkdefined.substack.com

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Revolutionizing High Volume Hiring with Fountain CEO Sean Behr

Thu, 12 Dec 2024 17:00:27 -0000

Frontline workers drive industries, but high volume hiring isn’t your average recruitment game. Fountain’s Sean Behr joins us to unpack the tech, tools, and strategies that make hiring seamless—while keeping the human element intact. From hourly worker engagement to fixing recruitment response times, this episode digs into solutions that matter.

In this episode, we look at frontline workers, high volume hiring, Fountain, technology, employee engagement, recruitment, hourly workers, hiring practices, job application process, workforce management, communication challenges, employer branding, human capital management, response times, and career advancement.

Key Takeaways

Frontline hiring demands innovative tech solutions to tackle unique challenges.
Employee engagement plays a pivotal role in recruitment and retention.
Referrals and targeted messaging boost application success rates.
Realistic job previews set clear expectations for candidates.
Employer branding should attract the right fit while filtering out mismatches.
Timely response times are critical in maintaining applicant interest.
Frontline workers need tools designed for communication challenges.
High volume hiring thrives on human capital management done right.
Career advancement pathways enhance retention and loyalty.
Streamlining workforce systems improves efficiency for smaller companies.
The ‘telephone game’ in communication can derail engagement—fix it.
Frontline workers are more empowered than ever to demand better conditions.

Chapters

00:00 Introduction to Frontline Workers and Fountain

02:52 The Human Element in High Volume Hiring

05:59 Transitioning from Passion to Software Development

09:10 Understanding the Differences in Hiring Practices

12:01 The Competitive Landscape for Frontline Workers

15:02 Enhancing the Application Process with Technology

17:55 The Importance of Employee Engagement and Referrals

21:09 Navigating Disparate Systems in Workforce Management

22:52 Communication Challenges for Frontline Workers

24:51 Engaging Employees with Targeted Messaging

26:44 Tracking Employee Engagement and Performance

27:50 The Importance of Realistic Job Previews

30:55 Attracting and Repelling Candidates through Employer Branding

32:42 Creating Pathways for Career Advancement

38:03 The Critical Role of Response Times in Recruitment

40:55 The Value of Frontline Human Capital Management

You can learn more about Fountain at: https://www.fountain.com/ and you can connect with Sean Behr on LinkedIn at https://www.linkedin.com/in/seanbehr/

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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Deepfakes Unmasked: Why Biometric Identity Verification Is Critical in the Age of AI with Andrew Bud, iProov

Thu, 21 Nov 2024 05:00:00 -0000

Biometric identity verification is no longer optional—it's a necessity in a world dominated by remote interactions and generative AI advancements. Andrew Bud of iProov lays out the alarming reality of deepfakes and synthetic identities, warning that "you can't trust your eyes anymore." Organizations face mounting risks from this wave of technology, which enables impersonation and deception at unprecedented levels. Bud highlights the importance of proactive measures like identity verification, continuous monitoring, and robust threat analysis to combat this evolving threat.

In this episode, we explore biometric identity verification, deepfake risks, synthetic identities, generative AI, and strategies for mitigating security threats. Andrew Bud shares insights on safeguarding enterprises, governments, and individuals from the growing misuse of AI technology, ensuring authentication processes remain accessible and effective.

Key Takeaways

Biometric identity verification is vital for remote-first interactions and reducing fraud.
Deepfakes and synthetic identities are rising due to generative AI advancements.
Awareness and preparedness in enterprises are lacking despite escalating risks.
iProov offers accessible biometric authentication, ideal for governments and businesses.
Deepfake threats impact workforce, contractors, and supply chains, requiring tailored solutions.
Background checks, continuous monitoring, and proactive threat analysis can mitigate risks.

Chapters

00:00 Introduction and Background

01:15 The Role of iProov in Biometric Identity Verification

02:16 The Shift to Remote Interactions

03:10 The Risks of Deepfakes and Synthetic Identities

06:04 The Accessibility of Deepfake Creation Tools

09:14 The Need for Awareness and Preparedness in Enterprises

20:51 The Rising Threat of Deepfake Technology

22:19 Implementing Identity Verification to Mitigate Deepfake Risks

23:14 iProov: Easy-to-Implement Biometric Authentication for Governments and Organizations

25:38 Securing Employees and Addressing Vulnerabilities in the Age of Deepfakes

30:30 Continuous Monitoring and Proactive Measures to Protect Against Deepfake Attacks

Connect with Andrew Bud here: https://www.linkedin.com/in/andrewbud/ and learn more about iProov here https://www.iproov.com/

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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The Future of Contingent Workforce Technology with Vidhya Srinivasan of Magnit

Thu, 07 Nov 2024 15:30:00 -0000

Technology is reshaping the staffing industry, and we’re here to spotlight the innovation leading the way. Magnit’s AI-powered platform and their assistant, Maggi, are transforming workforce management for the modern age. We unpack the evolving landscape, challenges of outdated processes, and strategies to drive seamless integration. From understanding customer experience to tackling displacement challenges, the future of VMS and workforce management is here.

In this episode, we look at Magnit, contingent workforce, technology, AI, workforce management, staffing industry, VMS, talent acquisition, gig economy, HR Tech, Change Management, Talent Strategy, Technology Integration, Customer Experience, Buying Questions, Displacement Challenges, Implementation Strategies.

Takeaways

Magnit's AI-driven platform is setting new standards in contingent workforce management.
Maggi, Magnit's AI assistant, offers voice-command functionality for streamlined operations.
Outdated processes in the staffing industry slow down efficiency and innovation.
The gig economy is redefining workforce expectations and talent acquisition.
Direct sourcing strategies are gaining traction for more personalized hiring.
VMS solutions are evolving towards integrated, technology-enhanced frameworks.
Effective change management is critical in adopting new HR Tech solutions.
Understanding the ideal customer profile improves targeted tech adoption.
Buyer engagement and key questions drive successful implementation.
Candidate experience is essential for retaining and attracting top talent.
Training and enablement support smooth transitions to new technologies.

Chapters

00:00 Introduction to Magnit and Its Mission

02:59 Understanding Contingent Workforce Management

05:55 The Role of Technology in Workforce Management

08:53 Introducing Maggi: The AI Assistant

12:08 Challenges in the Staffing Industry

15:12 The Evolution of Workforce Dynamics

18:00 The Future of VMS and Technology Integration

21:02 Navigating the Changing Landscape of Workforce Management

27:37 Transitioning from SAS to HR Tech

28:52 Change Management in HR Tech

30:44 Understanding Talent Strategy

32:05 The Role of Technology in Talent Acquisition

34:15 Identifying the Perfect Customer

36:40 Integration with Existing Systems

38:01 Key Buying Questions for Prospects

41:30 Focusing on Candidate Experience

43:03 Addressing Displacement Challenges

47:08 Implementation Strategies for New Solutions

Connect with Vidhya Srinivasan here: https://www.linkedin.com/in/vidhyasrinivasan/

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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Revolutionizing Employee Workflows with AI: ServiceNow’s Blueprint for the Future of Work

Thu, 31 Oct 2024 15:48:00 -0000

ServiceNow is leading the charge in HR tech, reimagining employee workflows with AI to simplify onboarding, enhance employee engagement, and promote continuous development. Gretchen Alarcon shares the vision behind ServiceNow's transformation, emphasizing AI’s role in delivering seamless experiences, streamlining workflows, and building trust in automated processes.

In this episode, we look at employee workflows, onboarding, AI in HR, continuous engagement, employee experience, offboarding, and performance management as key elements driving ServiceNow's strategy. Gretchen explores how talent development, workflow automation, and re-recruiting contribute to a forward-thinking approach in the Future of Work.

Key Takeaways

ServiceNow has positioned itself as a leading AI platform for employee workflows.
Advanced technology significantly enhances onboarding and engagement.
Continuous engagement, including re-recruiting, boosts employee retention.
Managers must be equipped to drive talent development with technology’s support.
Offboarding impacts employer branding and alumni relations positively.
ServiceNow’s focus on AI and innovation is reshaping HR technology standards.

Chapters

00:00 Introduction to ServiceNow and Employee Workflows

03:40 Transforming Employee Onboarding Processes

09:37 The Role of AI in Enhancing Employee Experience

12:30 Continuous Engagement: The Concept of Re-Recruiting

15:05 The Manager's Role in Employee Development

17:16 Leveraging AI for Performance Reviews

18:34 The Importance of Skills in Talent Development

22:11 Addressing Employee Experience and Workflow Friction

24:23 The Role of Offboarding in Employer Branding

30:06 ServiceNow's Evolution and Future Directions

35:24 Innovations in Employee Workflows and AI Integration

Connect with Gretchen Alarcon here:

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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How Brightside Helps Employees Beat Financial Stress and Boost Well-being

Thu, 24 Oct 2024 19:28:00 -0000

Brightside is revolutionizing employee financial health by addressing financial stress with personalized coaching and innovative solutions. Focusing on enterprise companies and frontline workforces, their platform boosts well-being, reduces turnover, and aligns financial wellness with business goals—creating a healthier, more engaged workforce.

In this episode, we look at financial health, employee well-being, financial stress, personalized assistance, financial wellness, productivity, and healthcare costs. These keywords are at the heart of how Brightside's platform supports companies and employees in improving their financial well-being and overall performance in the workplace.

Key Takeaways:

Brightside’s platform offers personalized financial coaching to reduce financial stress and improve employee well-being.
The company addresses the financial needs of 70% of the population, focusing on financially unhealthy individuals.
Brightside aligns financial wellness with business goals by reducing turnover and lowering healthcare costs.
Financial literacy is a core component that helps employees make better financial decisions.
Brightside works closely with enterprise companies and frontline workforces to deliver impactful solutions.
The platform fosters a confidential and non-judgmental environment, promoting trust and employee engagement.

Chapters

00:00 Introduction and Background

03:01 The Need for Financial Health Solutions

07:42 Addressing the Financially Sick

12:40 The Impact of Financial Stress on Health and Business

17:02 Promoting Financial Well-being and Behavior Change

19:51 The Problem of Financial Unhealthiness

21:27 Breaking Through Taboos and Building Trust

24:20 Making Financial Wellness Easier

26:34 Success Stories with Enterprise Companies

30:02 Life-Changing Impact on Individuals

31:48 Communicating and Intercepting at Choke Points

35:20 Aligning Employee Well-being with Company Goals

39:21 The Synergy Between Employee and Company Benefits

Connect with Tom Span here: https://www.linkedin.com/in/tomspann/

Learn more about Brightside here: https://www.gobrightside.com/

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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Sync2Hire: Revolutionizing Post-Application Recruitment Communication

Thu, 17 Oct 2024 14:00:00 -0000

Brian Sherlock, CEO of Sync2Hire, joins William Tincup and Ryan Leary to explore the future of post-application recruitment communication. We dive into how Sync2Hire improves hiring efficiency, streamlines compliance, and integrates with ATS systems for a seamless candidate experience. This episode offers insights into how recruiters can enhance collaboration and centralize communications in one powerful platform.

In this episode we look at Sync2Hire, recruitment technology, post-application communication, ATS integration, hiring efficiency, and how this tool is set to revolutionize the candidate experience and compliance in hiring. Tune in to learn how to modernize your hiring process with Sync2Hire.

Key Takeaways:

Sync2Hire fills the communication gap post-application, improving recruiter-candidate interactions.
The platform enhances recruitment collaboration and hiring efficiency by centralizing data.
Compliance in hiring is simplified, ensuring recruiters avoid legal pitfalls while staying efficient.
Sync2Hire’s seamless ATS integration enhances the overall speed and quality of recruitment.
The platform dramatically improves the candidate experience, leading to better hires and retention.
The future of HR tech depends on dedicated tools like Sync2Hire to streamline post-application processes.

Chapters

00:00 What is Sync2Hire? and What is Post Application Communication?

03:03 The Problem of Post-Application Communication

06:00 The Backstory of Sync2Hire

08:53 Understanding Compliance in Recruitment

12:13 The Demo Experience and Aha Moments

15:09 Speed and Quality in Hiring

17:57 The Evolution of Recruitment Practices

20:58 Efficiency in Recruitment Communication

24:03 Overcoming Objections to Sync2Hire

27:05 Integration Strategy with ATS

30:09 Future Developments for Sync2Hire

Learn More about Sync2Hire here: https://sync2hire.com/

Connect with Brian Sherlock here: https://www.linkedin.com/in/briansherlock6/

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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Micro Learning and The Power of AI in Content Creation Ryan Laverty of with Arist.co

Thu, 10 Oct 2024 14:00:00 -0000

In this episode, we look at micro learning, bite-sized content, AI, learning management system, engagement, customization, and data analytics. By delivering personalized learning experiences where employees already spend time, Arist revolutionizes how organizations approach employee development, making L&D more agile and impactful.

Key Takeaways:

Arist increases engagement with bite-sized content delivered every six minutes instead of every six weeks.
AI customizes learning experiences, with over 85% of recommendations accepted by users.
Arist targets companies with complex training needs and large employee bases.
Data analytics and AI are essential for improving L&D and personalizing learning.
The role of L&D professionals is evolving, with learning being integrated into other roles.
Speed and agility in learning are key to staying competitive in today's fast-paced environment.

Chapters

00:00 Introduction and Overview

01:11 Micro Learning and Bite-Sized Content

04:54 The Power of Shorter, Engaging Content

06:58 AI in Content Creation

09:20 The Advancements in AI

16:13 Building Trust in AI-Generated Content

18:59 Deploying Content and Testing

21:51 Target Buyers and Industries

22:59 The Changing Role of Learning and Development Professionals

24:17 The Importance of Data and Analytics in Learning and Development

25:08 The Potential of AI in Personalized Learning Experiences

27:06 Overcoming Resistance to New Learning Methods

29:45 The Need for Speed and Agility in Learning

Connect with Ryan Laverty here: https://www.linkedin.com/in/ryan-laverty/ and learn more about Arist.co here: https://www.arist.co/

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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Harnessing Big Data and AI for Strategic Workforce Planning with Talent Neuron

Thu, 26 Sep 2024 14:00:00 -0000

David Wilkins from Talent Neuron breaks down how big data, AI, and machine learning are transforming talent intelligence and workforce planning. Talent Neuron’s platform offers insights on talent demand, supply, and cost to help CHROs and heads of TA make strategic decisions. With a focus on data quality and actionable insights, Talent Neuron supports companies in navigating evolving talent and skills needs, from skills analysis to competitor benchmarking.

In this episode, we look at Talent Neuron, big data, AI, machine learning, talent demand, talent supply, and strategic workforce planning. Discover how Talent Neuron’s data-driven approach empowers organizations to make informed talent decisions and stay ahead in a competitive landscape.

Key Takeaways:

Talent Neuron leverages big data, AI, and machine learning to provide actionable insights on talent demand, supply, and cost.
Their platform is essential for strategic workforce planning, helping CHROs and heads of TA navigate evolving talent and skills needs.
Talent Neuron's data integrates with ATS and CRM systems, expanding its reach and utility.
Data quality and transparency are crucial when selecting talent intelligence solutions.
The evolution of Talent Neuron includes modular solutions and scenario-driven planning for more accessible data utilization.
Future developments include a generative AI chatbot and expanded capabilities for talent intelligence.

Chapters

00:00 Introduction and Setting the Stage

02:02 Combining Product and Marketing

05:35 Understanding Talent Neuron and its Purpose

08:13 Target Audience and Trigger Points

12:31 Integration and Workflow

15:06 Expanding the Target Audience

16:04 Success Stories and Lessons Learned

17:44 Challenges and Future Opportunities

19:16 The Changing Talent Landscape

23:32 Talent Analysis and Solutions

29:11 Making Data Actionable and Intelligent

32:58 Key Considerations in Buying Talent Intelligence Solutions

39:01 Future Plans: Actionable Insights and Scenario-Driven Planning

Connect with David Wilkins here: https://www.linkedin.com/in/dwilkinsnh/

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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Predicting the Future Workforce: How Pepelwerk is Revolutionizing HR Tech

Thu, 19 Sep 2024 14:00:00 -0000

Kim Kelley from Pepelwerk breaks down how AI and machine learning are transforming HR for small and medium-sized organizations. From talent management to workforce planning, Pepelwerk leverages advanced technology to help HR leaders relate better to employees, predict workforce needs, and improve overall efficiency.

In this episode, we look at HR, AI, machine learning, workforce planning, talent acquisition, predictive analytics, and employee retention to explore how Pepelwerk integrates into HR tech stacks, streamlines recruitment, and enhances career development through real-time skilling and personalized AI career assistants.

Key Takeaways

Pepelwerk uses AI and machine learning to improve human capacity planning and talent management for HR leaders.
The platform targets small and medium-sized organizations while offering enterprise-level ERP integration for more complex HR tech needs.
HR leaders must focus on right-sizing technology to align with organizational goals and ensure a positive employee experience.
Predictive analytics and real-time skilling are critical tools in improving talent acquisition and retention strategies.
Personalized AI career assistants can provide ongoing mentorship and career development, improving employee satisfaction.
A customer success story demonstrates how Pepelwerk reduced recruitment costs and streamlined processes for HR teams.

Chapters

00:00 Introduction and Recording Setup

03:24 Introduction to Pepelwerk and its Purpose

05:06 Using AI and Genotyping for Self-Discovery

06:14 The Problem Pepelwerk is Solving for HR Leaders

07:39 Challenges with Legacy Systems and Processes in HR

08:18 Transitioning from HR Leader to Starting Pepelwerks

09:36 The Painful Journey of Being an Entrepreneur

11:03 Describing Pepelwerk and its Unique Position

13:25 Discussion about Walmart and HR Budgets

15:25 Target Audience and Integration with Tech Stacks

18:55 Introduction to HR tech stacks

19:29 Questioning the similarity of HR tech stacks

20:14 The importance of right-sizing technology

21:30 Caring about the budget and the organization

22:08 Aligning actions with stated values

23:44 The importance of caring in HR

25:54 The category is fucking fabulous

28:13 The aha moment: Retaining talent acquisition budget

30:33 The power of real-time mentorship and coaching

34:50 Customer success story: Streamlining recruitment and reducing costs

Connect with Kim here: https://www.linkedin.com/in/the1kimkelley/ and learn more about Pepelwerk here: https://www.pepelwerk.com/

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Building and Expanding Tech Teams with Echo

Thu, 12 Sep 2024 14:00:00 -0000

In this episode, we look at how Echo, tech teams, software engineers, remote work, long-term partnerships, startups, and validation come together to create seamless offshore hiring solutions. With our personalized approach, we ensure companies can build stronger, more integrated development teams without the hassle.

Key Takeaways:

Echo supports Western tech companies in expanding their tech teams by providing vetted software engineers from Eastern Europe.
Echo manages legal support, tax, and HR for all employees, making them feel like part of the client’s company.
Echo focuses on long-term partnerships with small to midsize companies and established startups looking to grow.
A strong network of validated software engineers ensures clients get the best talent.
Echo’s personalized approach stands out from typical recruitment companies, fostering closer relationships and team integration.
Echo ensures employee satisfaction through team-building events, corporate parties, and ongoing support, enhancing productivity and retention.

Chapters

00:00 Introduction and Background

02:39 Overview of Echo's Services

04:53 Global Payroll and Recruiting Challenges

07:48 Maintaining Employee Satisfaction and Long-Term Partnerships

09:54 Finding and Validating Software Engineers

12:16 Onboarding and Interacting with Developers

15:33 Timeframe for Staffing and Hiring Process

18:34 Standing Out in a Competitive Market

28:34 Conclusion and Final Thoughts

Connect with Max and Echo here: https://www.linkedin.com/in/maxantoniuk

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Automating the Process of Sending Handwrytten Notes with David Wachs

Thu, 05 Sep 2024 14:37:00 -0000

David Wachs, CEO of Handwrytten, shares how his company scales personalized, Handwrytten notes using robotic technology. From employee appreciation to recruiting and customer engagement, Handwrytten notes outperform digital messages in impact and authenticity, helping businesses build meaningful relationships that drive growth.

In this episode, we look at automated handwriting, personalized notes, employee appreciation, recruiting, customer engagement, and the power of Handwrytten notes in fostering authentic relationships.

Key Takeaways:

Handwrytten is the largest provider of automated handwriting services, using robots to scale personalized notes.
Handwrytten notes offer an authentic way to connect, especially for individuals with poor handwriting or fine motor issues.
Personalized Handwrytten messages are more likely to be read and retained compared to digital alternatives.
Key use cases for Handwrytten include employee appreciation, recruiting, and customer engagement.
The technology behind Handwrytten ensures accuracy, efficiency, and the scalability of Handwrytten notes.
Sending Handwrytten notes for sales follow-ups, candidate outreach, and performance reviews can improve business outcomes and relationships.

Chapters

00:00 Who is David Wachs and Handwrytten

01:43 Automated Handwriting: Efficient and Authentic

06:42 The Power of Handwrytten Notes

09:51 Overcoming Poor Handwriting with Handwrytten

13:51 Returning to a Gratitude and Thank You Mentality

18:50 The Importance of Intentionality in Gratitude

19:51 Handwrytten Notes: More Likely to be Read and Displayed

20:17 The Fulfillment Process

21:04 The Process of Sending Handwrytten Notes

22:45 Tracking and Delivery Notification

24:39 Automating Handwrytten Notes in HubSpot

27:39 The Power of a Genuine Thank You

28:12 Creative Use Cases for Handwrytten Notes

33:15 Using Handwrytten Notes for Trade Show Engagement

35:31 Customization and AI in Handwrytten Notes

37:43 Closing Remarks and Appreciation

Connect with David Wachs here: https://www.linkedin.com/in/davidwachs/

Learn more about Handwrytten here: https://www.handwrytten.com/

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Navigating the Complexity of Employee Benefits with Jeff Williams at Aptia

Thu, 29 Aug 2024 14:00:00 -0000

Jeff Williams from Aptia shares the ins and outs of benefit administration, emphasizing the complexity of health administration, compliance, and the challenges employers face in offering tailored employee benefits. From understanding regulations to enhancing benefit adoption, I explore how employers can design better programs that meet employees' diverse needs.

In this episode, we look at Aptia, benefit administration, compliance, health administration, employee benefits, state regulations, benefit design and how they all play a critical role in shaping modern workplaces. Discover the strategic decisions employers must make to ensure benefits are both compliant and valuable.

Key Takeaways

Aptia offers comprehensive benefit administration services that simplify eligibility management, enrollment, and life event tracking for large employers.
Complex state and city regulations require expert navigation, and Aptia helps employers stay compliant across various jurisdictions.
Benefit design goes beyond health plans, encompassing retirement benefits, time off, and even unique options like pet insurance.
Effective communication is crucial for benefit adoption, ensuring employees understand and utilize their benefits fully.
Employers must weigh trade-offs when selecting benefits, balancing cost with the needs and preferences of their workforce.
Understanding employee demographics is key to creating benefit programs that resonate and retain talent.

Chapters

00:00 Introduction and Small Talk

02:03 Introducing Jeff Williams and Aptia

03:12 Aptia's Role in Benefit Administration

04:47 The Problem Aptia Solves

06:32 The Complexity of Benefits Administration

08:46 Types of Benefits Handled by Aptia

10:30 The Increasing Complexity of Benefits Regulations

11:38 Proliferation of Benefit Types

15:46 Unique Benefits: Menopausal Benefits

16:13 The Complexity of Employee Benefits

17:09 The Importance of Benefit Consumption and Adoption

18:18 Making Trade-Offs in Benefit Design

19:49 Effective Communication in Benefit Programs

22:51 Understanding the Employee Population for Better Benefit Design

25:32 Key Questions for Potential Benefit Program Buyers

Connect with Jeff Williams here: https://www.linkedin.com/in/jeffreylwilliams/

Learn more about Aptia here: https://www.linkedin.com/company/aptia-group/

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The Evolving Role of Background Screening: Beyond Pre-Employment Checks with Cisive

Thu, 22 Aug 2024 14:00:00 -0000

Larry Neal, CEO of Cisive, delves into the shifting landscape of background screening, highlighting the critical need for expanded services beyond pre-employment checks. Transparency, quality, and speed are at the forefront as companies navigate AI advancements and evolving privacy laws in their hiring processes.

In this episode:

We look at background screening, post-hire services, transparency, quality, speed, privacy laws, and AI. Discover how these factors are reshaping the hiring process and the importance of a tailored approach in managing workforce risks.

Key Takeaways:

Background screening is expanding beyond pre-employment checks to include post-hire services and ongoing monitoring.
Transparency in background screening is crucial for building trust with clients and candidates.
Balancing quality and speed in background screening requires strategic trade-offs and a tailored approach.
Privacy laws present challenges that must be navigated carefully in the background screening process.
The use of AI in background screening offers both opportunities and risks that need to be managed.
A tailored approach to background screening can help companies better mitigate risks and ensure a talented workforce.

Chapters

00:00 Introduction and Background of Larry Neal

03:26 Overview of Cisive and its Focus on Verticals

06:35 The Problem Companies are Trying to Solve with Background Screening

09:08 The Changing Needs and Expectations of Customers

13:24 The Importance of Post-Hire Services and Ongoing Monitoring

17:47 The Impact of Remote Hiring and Social Media on Background Screening

21:25 Monitoring Employees and the Challenges of Privacy Laws

26:06 The Complexity of Achieving Quality and Speed in Background Screening

34:25 Balancing Price, Quality, and Speed in Background Screening

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The Power of Small Commitments: The Science Behind Behavior Change with Chris Taylor, Founder of Actionable

Thu, 15 Aug 2024 13:00:00 -0000

We connect with Chris Taylor from Actionable, diving into how Actionable drives real behavior change in corporate training. We explore the critical shift in L&D from simple facilitation to measurable impact, emphasizing the role of habit formation and small, intentional commitments in leadership development.

In this episode, we look at corporate training, behavior change, leadership development, self-reported behavior change, and observable behavior change, highlighting how Actionable empowers individuals and organizations to achieve meaningful and lasting transformation.

Key Takeaways:

Actionable bridges the gap between corporate training and behavior change by focusing on self-reported and observable outcomes.
Leadership development is evolving, with a shift towards small, intentional commitments that drive lasting impact.
Actionable’s platform empowers participants to track progress and engage in meaningful change through habit formation.
The success of training initiatives hinges on individual motivation and the structure of the learning sessions.
Actionable’s expansion supports larger organizations, addressing the growing demand from transformation departments.
Facilitators transition from content deliverers to trusted advisors, driving real change through behavior science.

Chapters

00:00 Chris and William get Ryan in trouble with his wife

05:21 Introducing Actionable and its Purpose

09:37 Bridging the Gap: From Training to Behavior Change

12:31 Measuring Impact and Reporting Analytics

16:04 Expanding to Support Larger Organizations

18:00 Individual Motivation and Interest in Behavior Change

20:46 Driving Change through Time and Space

23:30 From Content Deliverers to Trusted Advisors

29:37 Overcoming Bias in Behavior Change

37:53 The Impact of Actionable on Personal Growth

45:45 The Role of Autonomy in Driving Change

Connect with Chris here: https://www.linkedin.com/in/chrisjrtaylor/

Visit Actionable.co

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Improving Financial Well-being through Embedded Finance with Joel Frisch VP Growth at Clair

Thu, 08 Aug 2024 16:12:00 -0000

Joel Frisch from Clair explores how on-demand pay can revolutionize employee financial management, offering immediate access to earned wages. This fintech solution, embedded with platforms like Gusto, ensures employees gain control over their finances, addressing short-term needs and promoting financial well-being.

In this episode, we look at Clair, fintech, on-demand pay, financial benefits, the American workforce, HR tech, and financial literacy.

Key Takeaways:

Clair aims to be the go-to embedded solution for empowering financial benefits for the American workforce.
On-demand pay allows employees to take advances on their pay immediately, giving them more control over their finances.
Data shows that employees who use on-demand pay take about 27 advances per year, indicating a need for more frequent access to funds.
The focus is on empowering employees and giving them the tools to make informed decisions about their finances.
Clair can be integrated with HR tech platforms, payroll systems, and workforce management platforms, making it convenient and accessible.
The platform emphasizes transparency and consumer-centricity, ensuring employees have a clear understanding of the terms and benefits.

Connect with Joel here: https://www.linkedin.com/in/joelfrisch/

Learn more about Clair here: https://getclair.com/

Chapters

00:00 Introduction and Background

03:04 Empowering the American Workforce

06:02 Partnering with Gusto

09:50 The Need for More Frequent Access to Funds

13:28 Financial Literacy and Responsible Spending

17:50 Introduction to Clair and On-Demand Pay

20:29 Addressing the Needs of Employers

23:18 Implementing Clair in HR Tech Platforms

24:25 Setting Limits and Providing Transparency

26:32 Serving the Unbanked Population

28:28 Standing Up Clair for Employers

31:54 Expanding Globally with Embedded Finance

34:20 Weekly Pay vs. On-Demand Pay

36:21 Transparency and Consumer-Centricity in Financial Solutions

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Creating Loyalty Programs for Candidates: Enhancing MSP Models with Talent Communities

Thu, 01 Aug 2024 15:28:09 -0000

We talk to Katie Bussey, Sr. about how Talent Fusion is revolutionizing talent acquisition through direct sourcing and the power of branded talent communities. Discover how engaging candidates and leveraging technology create a proactive talent pool, enhancing candidate experience and driving referrals.

In this episode, we look at direct sourcing, talent acquisition, contingent workers, MSP, technology, remote work, and branded talent communities.

Key Takeaways

Direct sourcing leverages a company's brand to attract top talent, especially non-traditional contingent workers.
The talent acquisition industry has evolved with advancements in technology and a shift towards remote work.
Adopting new technology can be challenging due to complex tech stacks; companies work to optimize these stacks.
Direct sourcing complements the traditional MSP model by providing additional talent access and enhancing talent strategies.
Engagement and interaction within branded talent communities are crucial to keeping candidates interested and driving referrals.
Talent Fusion partners with WorkLama to create fully branded communities, offering a personalized candidate experience and building loyalty programs for careers.

Connect with Katie Bussey here: https://www.linkedin.com/in/katie-bussey-7959577/

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Chapters

00:00 Who is Katie Bussey?

03:02 Overview of Talent Fusion and Direct Sourcing

08:00 Explanation of Contingent and Gig Workers

10:48 Changes in the Talent Acquisition Industry

13:25 Impact of the Pandemic on Remote Work

15:01 Challenges in Adopting New Technology

17:38 The relationship between MSPs and VMSs

19:21 The power of branded talent communities

21:17 Engaging and retaining talent in communities

23:00 Building fully interactive branded talent communities

26:07 Seeding the community with the right talent

28:24 Using data to understand talent needs

31:24 Different levels of Talent Fusion's solution

33:30 The importance of talent acquisition's buy-in

37:12 The challenge of touching every candidate on the career page

40:07 The importance of engagement and interaction in talent communities

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Avoiding Costly Hiring Mistakes with Sean Vassilaros Founder at KANNY

Thu, 25 Jul 2024 14:00:00 -0000

We discuss the importance of character in the hiring process, exploring the challenges of assessing character and the impact of hiring the wrong person. We highlight the role of references, the need for candid peer reviews, and the significance of character in building successful teams while avoiding costly hiring mistakes.

In this episode, we look at character, hiring process, challenges, wrong hire, references, peer reviews, successful teams, hiring mistakes, transparency. Discover how character assessments and transparency can revolutionize hiring, leading to better decision-making and alignment between candidates and employers.

Key Takeaways

Character is a crucial factor in the hiring process, significantly impacting team dynamics and performance.
Assessing a candidate's character is challenging, as the entire hiring process is curated by the candidate, making it difficult to get authentic information.
References are often not reliable indicators of character, as candidates typically provide references who will speak positively about them.
Candid peer reviews can provide valuable insights into a candidate's character, as peers have firsthand experience working with them.
Hiring the wrong person can have significant financial and operational consequences, including lost clients, damaged team morale, and wasted resources.
Integrating character assessments into the hiring process can provide valuable information for employers and candidates, leading to better hiring decisions and long-term success.

Chapters

00:00 Who is Sean Vassilaros

02:54 The Importance of Character in the Hiring Process

08:55 Challenges in Assessing a Candidate's Character

13:08 The Impact of Hiring the Wrong Person

16:02 The Limitations of References in Evaluating Character

22:54 Avoiding Costly Hiring Mistakes

24:02 The Uncomfortable Truth About Character

25:30 Understanding Your Character Spider Graph

29:25 The Potential Impact of Character Data in Hiring

36:42 Challenges and Opportunities of Integrating Character Assessments

45:11 The Future of Character Assessments and Transparency in Hiring

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Simplifying Global Hiring with Edge Talent Marketplace with Iffi Wahla, Co-Founder Edge

Thu, 18 Jul 2024 14:00:00 -0000

Iffi Wahla, co-founder of HR tech company Edge, discusses their mission to make global hiring easier for non-tech companies. We talk with Iffi about what Edge is doing and how they are serving industries like compliance and healthcare, providing an ecosystem with salary data, equipment procurement, IT support, and more.

In this episode we look at HR tech, hiring, global hiring, talent acquisition, ecosystem, marketplace, compliance, healthcare, and retention.

Key Takeaways

1. Edge is building a global HR tech platform to make hiring globally easier for non-tech companies.

2. They focus on specific industries such as medical and risk management insurance, where they have a deep understanding of the jobs and requirements.

3. Edge provides an ecosystem that includes salary data, equipment procurement, IT support, compliance, HR support, and talent acquisition.

4. They use data and marketplace teams to vet and match candidates, resulting in high retention rates.

5. Edge’s triage process fills up the talent funnel and matches the right talent with the right employer, aiming for an 85% certainty of hiring one of the first three candidates.

6. Ideal prospects for Edge are non-tech companies in the compliance and healthcare industries that are struggling to hire talent locally.

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Increasing Retention and Rewarding Employees with Gage, Founder and CEO Justin Henshaw

Thu, 11 Jul 2024 13:00:00 -0000

Gage might be one of the most interesting platforms we've dug into this year. Communication, engagement, and accountability to the fullest. Beyond that, Justin Henshaw the Founder and CEO has a story worth the listen. September 11th, 2001 his world changed as he witnessed firsthand the fall of the World Trade Center. Inspired by the events of that day, he decided to put his ambitions on hold and serve his country in the United States Marine Corps. Justin served 6 years in the Marine Corps Infantry and participated in several combat tours including both Iraq and Afghanistan where he was decorated for Valor.

Connect with Justin here: https://www.linkedin.com/in/justinhenshaw/

Here's what we learned:

Gage is a universal employment recognition system for shift and hourly workers.
It combines features from LinkedIn, Instagram, and FICO to support recognition, growth, and career development.
Employees own their data and can take it with them if they leave a company.
Gage aims to provide meaning and purpose to shift and hourly workers, addressing an underserved workforce segment.
Employers value Gage and see it as beneficial for hiring and paying employees based on their Gage score.
The platform fosters positive relationships between employers and employees by serving as a common language.
Gage aims to increase employee retention and rewards employees for longer tenures.
The system is not editable, ensuring its validity and reliability.
It replaces traditional resumes with a comprehensive workforce portfolio.

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netpresenter: The employee and emergency communications platform

Thu, 04 Jul 2024 12:00:00 -0000

We talk with Frank Hoen about employee communication, digital signage at work, and message engagement. What happens when you need to disseminate important company information, or manage a company wide emergency?

This is a Use Case on netpresenter. Who should consider using the platform and why.

Takeaways

NetPresenter is a versatile communication tool that delivers messages to employees through digital signage on various devices, utilizing AI for personalized and optimized message delivery.
The platform is particularly valuable for remote work and maintaining social cohesion, with repetition and entertainment ensuring message retention and engagement.
Targeted messaging based on audience segmentation ensures that crucial information reaches the right people.
Seamlessly integrates with SharePoint and other communication tools, enhancing an organization's intranet.
Provides analytics and statistics to track message engagement and understanding, offering a cost-effective solution for improved communication and employee engagement within organizations.

Chapters

02:02 Innovative Approach to Digital Signage

06:10 Expanding the Reach of Messages

08:12 The Power of Repetition and AI in Message Delivery

11:38 The Role of Employee Communications and the Human Side

13:29 Infusing AI into the Platform

16:19 Impact of COVID-19 on NetPresenter

23:25 Increasing Message Awareness with NetPresenter

26:53 Types of Information to Communicate

30:31 Gamification and Engagement in Communication

34:48 Benefits of NetPresenter as a Communication Tool

39:23 Implementation and Deployment of NetPresenter

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Scoring Validation and Transparency The Role of Technology in Screening Resumes

Thu, 27 Jun 2024 11:00:00 -0000

In this episode we speak with Frank Abrams, founder of Gee-Score to better understand scoring validation and transparency and the the role of technology in screening resumes.

Takeaways

G-Score aims to score job seekers in every job posting and search.
Scoring validation is a top priority for G-Score to maintain integrity.
Open documentation is being considered to provide transparency and build trust with potential clients.
Job seeker exaggeration is a challenge that G-Score is addressing through techniques like sister jobs and custom scoring modifiers.
The future may bring a solution that verifies candidate information and skills to improve the hiring process. Traditional recruiting methods have shortcomings and often rely on fakery and shortcuts.
AI agents have the potential to automate and customize the hiring process for job seekers and hiring companies.
Technology can help in screening resumes, but a scoring system is needed to filter candidates effectively.
Understanding the client's needs and the limitations of job descriptions is crucial in finding the right fit for a job.

Chapters

00:00 Introduction and Origin of G-Score

06:08 Addressing Job Seeker Exaggeration

34:18 Understanding the Client's Needs and the Limitations of Job Descriptions

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Workplace Mental Health and Wellness Sorted with Karaconnect

Thu, 20 Jun 2024 10:00:00 -0000

In this episode we speak with Tobba Vigfusdóttir, founder and CEO of Karaconnect to understand how they are increasing productivity by reducing burnout, absenteeism and staff attrition. The mission is to make it easy for employees to manage their wellbeing through direct access to best-in-class support. Whenever they need it. Tobba is a cognitive psychologist by training. She founded Kara Connect in 2014 and has served as CEO for over 9 years, building a community of professionals to give employees easy access to support.

Takeaways

Tobá's journey from studying educational psychology to founding Karaconnect highlights the intersection of education, mental health, and technology.
The impact of digital tools on social interactions and the need for personalized mental health support in the workplace are significant considerations for organizations.
The barriers to adoption of mental health services in organizations include budgeting, stigma, and the disconnect between HR, CFOs, and CEOs.
Karaconnect's approach to providing personalized mental health and wellbeing services has led to higher usage rates compared to traditional Employee Assistance Programs (EAPs). Implementing effective mental health support in the workplace requires addressing challenges related to EAPs, communication, and engagement.
Technology plays a crucial role in providing accessible and secure platforms for employees to access mental health services.
The impact of remote work on mental health services highlights the need for innovative solutions to support employees' well-being in a distributed work environment.

Chapters

00:00 Company Profiles and Target Markets

12:11 The Impact of Digital Tools on Social Interactions

14:19 Challenges in the Buying Process for Mental Health Services

23:09 Credits and the Reactive vs. Proactive Approach

24:52 Navigating the Challenges of Mental Health Support in the Workplace

36:08 The Role of Technology in Workplace Well-being

42:22 Adapting Mental Health Services to Remote Work Environments

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Recruiter Enablement in its Simplest Form: You Need To See PoetryHR with Adam Gordon

Thu, 13 Jun 2024 11:00:00 -0000

The role of the Recruiter has changed. Expectations around recruiter skills have changed. Stop fighting the shift and embrace the new norm. Recruiter Enablement. We talk with Adam Gordon, serial entrepreneur in the Recruit Tech space to understand why TA needs to understand what this means and what will happen to their team if they don't.

Takeaways

Recruitment enablement is often overlooked, and existing solutions like SharePoint require extensive customization.
Poetry platform offers comprehensive tools for recruiters, including marketing, operations, learning, research, templating, and multilingual support.
The platform centralizes resources, streamlines workflows, saves time, and increases efficiency by automating tasks and providing easy access to content.
Designed to be user-friendly for both experienced and new recruiters, Poetry is used by Fortune 500, FTSE 100 companies, and RPO businesses.
Future enhancements include enabling hiring managers and incorporating video content; pricing is $120 per person per month with no extra costs.

Chapters

00:00 Who is Adam Gordon and what is PoetryHR

06:10 The Limitations of SharePoint and the Need for a Specialized Solution

12:17 Doing More with Less: The Importance of Efficiency in Recruitment

26:35 The Role of Generative AI in Poetry

33:48 The Role of Enablement in Recruitment

42:23 Questions to Ask When Buying Recruiter Enablement

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Company Culture, Career Navigation and Deep Talent Insights - What is PlumFlourish and PlumThrive with Jason Putnam

Thu, 06 Jun 2024 11:00:00 -0000

Plum is a platform that focuses on human-centric data and uses psychometric assessments to match individuals with job opportunities and provide career coaching. They have seen significant growth in the past two years, with 50,000 people creating Plum profiles each month. Plum has recently launched two distinct platforms: Plum Flourish for individuals and Plum Thrive for companies.

In this conversation with speak with Jason Putnam, CRO at Plum to understand the importance of building careers with psychometric and skills data and how when combined, successfully solves skills-based hiring.

We talk about:

What this means for Talent Acquisition
What this means for candidate experience and careers
Why you need to pay attention to this
What happens to your TA org if you sleep on this

Chapters

00:00 Introduction and Background of Plum

03:25 Introducing Plum Thrive for Skills-Based Hiring

06:21 The Importance of Soft Skills in a Changing Job Market

09:07 Becoming a Skills-Based Organization in 90 Days

15:26 Simplifying Complex Solutions with Plum

19:37 Putting the Human First in Talent Assessment

21:31 Focusing on the People, Not Just the Technology

25:53 Appreciation for Data in Larger Organizations

30:54 Identifying the Right Fit in Demos

34:24 Success Stories: Quick Implementation and Global Solutions

37:38 Common Mistakes in Culture Assessment

39:31 Measuring Success: User Engagement and Cult Following

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VimCal: Recruiters and EA's NEED to check this out. Complex scheduling that Calendly (and others can't handle)

Thu, 30 May 2024 12:00:00 -0000

In this episode we dig into Vimcal, a scheduling platform that removes the complexity of managing calendars. Did you know that it takes approximately 77 clicks to schedule a meeting and create "holds" until you book a meeting? We speak with John Li, co-founder and CEO of Vimcal to talk scheduling, guardrails, and protecting your time.

Check it out at: https://www.vimcal.com/

Takeaways

VimCal is a calendar tool designed for busy people and their teams, offering features like time zone conversion and heavy scheduling capabilities.
The Group Vote feature in VimCal allows users to schedule meetings with multiple participants, making it easier to find a time that works for everyone.
Integrating with platforms like Gmail and Outlook can be challenging due to limited documentation and outdated APIs.
The future of calendar scheduling tools may involve AI and automation, but there is still a need for human control and accuracy, especially in high-stakes meetings.
VimCal aims to provide a seamless experience for users by showing both work and personal calendars in one place and allowing users to protect their personal events while booking on their work calendar. VimCal is expanding its focus on team features and enterprise customers.
The drag and copy feature allows users to explicitly send availabilities and implicitly design their week.
VimCal caters to executive assistants (EAs) by offering features that support the complex scheduling needs of multiple executives.

Chapters

00:00 Who is John Li and VimCal?

05:00 The Birth of VimCal

12:56 Solving the Problem of Group Scheduling

22:35 Efficiency for Teams

27:01 Go-to-Market Strategy

30:21 Building Out Sales Team for Enterprise Customers

34:19 Removing Scheduling Tasks from EAs

37:49 Security and Privacy Concerns

45:47 Differentiating VimCal from Competitors

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Discovered, Performance Hiring Software, High Performing Teams, and Job Marketing with CEO Fletcher Wimbush

Thu, 23 May 2024 12:00:00 -0000

In this episode, we chat with Fletcher Wimbush, CEO of Discovered, about building high-performing teams. We talk talent assessment, job marketing, and candidate nurturing. Fletcher shares insights on how Discovered helps achieve your hiring goals, offering expert advice on creating effective recruitment strategies to attract and retain top talent.

Here's what we cover:

High performing teams
Candidate assessment
Personalizing your workflow
Job marketing and AI

Chapters

00:00 Interview with Fletcher Wimbush

07:10 The Importance of Building Great Teams

32:02 The Use Case Video Intro Epidemic.mp4

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Revolutionizing Recruitment: Inside Jobiqo's White Label Solutions and AI Innovations w/CEO Martin Lenz

Thu, 16 May 2024 16:00:00 -0000

In this episode, we chat with Martin Lenz, CEO of Jobiqo, about the world of job board tech. Lenz talks about customizing white-label solutions for different business needs, making $$$ with job boards, and keeping users hooked. From snagging top-notch candidates to teaming up globally for growth, we dive into the nitty-gritty of tailoring platforms and automating SEO. We get an MBA on how AI, including generative AI, amps up performance and shakes hands with partnerships to shape the job board scene.

Takeaways

Business Needs and Monetization: Understanding the core business requirements and revenue potential is pivotal for job board success.
User Engagement and Quality Candidates: Job boards thrive on fostering user engagement while connecting employers with top-notch candidates.
Customization and Market Adaptation: Tailoring job board platforms to specific market demands is essential for meeting diverse needs and staying competitive.
Partner Ecosystem: Jobiqo collaborates with newspapers, publishers, associations, and recruitment agencies, offering white-label solutions to expand their reach.
Innovation and Differentiation: Jobiqo continually updates its platform to meet regulations, offers programmatic solutions for enhanced performance, prioritizes candidate experience, and explores AI integration

Chapters

00:00 Introduction and Setting the Stage

14:55 Ideal Customers and Driving Factors for Jobiqo

28:11 The Challenge of Understanding KPIs

34:22 Partnering with Publishers and Media Brands

41:47 The Role of Aggregation in Job Boards

50:33 The Complexity of Recruitment

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Workvivo: Employee Experience, Engagement, and Open Communication with Gidi Pridor

Wed, 08 May 2024 09:00:00 -0000

Workvivo replaces unadopted comms, engagement, and measurement tools with one complete platform that employees love to use. In this episode we speak with Gidi Pridor to understand the use case for Workvivo, what the acquisition by Zoom means, and how and why talent acquisition is and should be using their solution.

We talk about adoption and key metrics for success, attrition, sync vs async, and created a connected workforce.

Here's the use case.

Takeaways

Work Vivo provides an employee experience platform that focuses on engagement, open communication, and community-led interactions.
The platform addresses the need for meaningful connections and culture-building in remote and hybrid work environments.
Adoption and daily usage are crucial for success, and Work Vivo aims to consolidate various HR tools into a single employee experience platform category.
The platform's main customer base consists of larger companies with a strong frontline employee presence and a focus on culture and employer brand. Workvivo is a digital employee experience platform that combines productivity, collaboration, and digital employee experience.
The platform is customizable and can be used on various devices, including mobile, desktop, and digital signage.
Workvivo focuses on creating a consumer-grade experience for employees, with features like Say Hi, which allows employees to introduce themselves and connect with others.
The platform is particularly beneficial for companies that want to transform their internal communication and improve employee engagement.

Chapters

00:00 What is Workvivo?

06:17 Adoption as the Key Metric for Success

16:05 The Impact of Work Vivo on Attrition and Engagement

30:38 Sync and Async Interchanging in Workvivo

43:21 Creating a More Connected Workforce

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Asynchronous Video Interviewing: One-Way Video Interviewing FTW with Matt Baxter, CEO and Founder at Wedge

Thu, 02 May 2024 12:00:00 -0000

In this episode we speak with a long time supporter, Matt Baxter, Founder and CEO at Wedge an asynchronous video interviewing platform about what they are seeing in the market today. How clients are using Wedge and where video in recruitment is helping to maximize efficiency in the hiring process.

Asynchronous video interviewing (one-way interviewing), hiring process, candidate ghosting, applicant tracking systems, high-volume hiring, streamline hiring process, reduce bias, standardized interviews <- All things that we talk about in detail.

Takeaways

Asynchronous video interviewing eliminates the issue of candidate ghosting and makes the hiring process more efficient.
Wedge is a B2B software platform that offers one-way video interviews for high-volume hiring.
Wedge integrates with applicant tracking systems and can be used in various industries.
The use of asynchronous video interviews allows for better time management and more effective candidate screening.
In the future, Wedge aims to incorporate AI to provide more insights and recommendations for hiring decisions. Wedge is an asynchronous video interviewing platform that helps companies streamline their hiring process and reduce bias.
The platform allows recruiters to standardize interviews and collaborate with team members.
Real-time data on candidate interest is a valuable resource for recruiters.
Wedge has a mobile-first design and offers a user-friendly experience for both candidates and hiring teams.
The completion rate for Wedge interviews is around 48-49%, indicating that candidates who do not complete the interview may not be genuinely interested in the job.
The main challenge for Wedge is overcoming the resistance to change and educating potential customers on the value of video interviewing.

Chapters

02:34 Introduction to Wedge and its Purpose

03:21 Transition to the Evolution of Video Interviewing

06:01 Explanation of Asynchronous Video Interviewing

10:10 Benefits of Asynchronous Video Interviews in Reducing Candidate Ghosting

12:12 Use Cases and Integration with Applicant Tracking Systems

16:06 Future Plans for AI-Driven Insights and Recommendations

19:08 Standardization and Bias Reduction

20:59 Collaboration and Real-Time Data

23:01 AI and Data Analysis

25:30 User-Friendly Experience

29:31 Mobile-First Design

30:57 Advice for Candidates and Hiring Teams

34:39 The Power of Demonstrating the Product

41:21 Important Questions and Common Objections

43:43 Overcoming Resistance to Change

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Vero AI: Bridge the gap between what was sold vs. what you bought. Is your tool set is generating value or risk?

Thu, 25 Apr 2024 09:00:00 -0000

In this episode, we speak with Eric Sydell about the transformative potential of Vero AI in assessing tech investments. We look hard at the critical balance between value and risk, and explore how Vero AI helps you to determine if you bought what you were sold. Is your tech delivering on it's promises? We look at data efficacy in evaluating AI tools and the current state of AI as compared to the boom of the internet.

Key Points:

1. Verify marketing claims with evidence and data before investing in AI tools to bridge the gap between promises and reality.

2. Assessing effectiveness data is essential for understanding the impact of AI on job performance and company outcomes.

3. Vero AI integrates automation and human expertise to impartially evaluate and monitor AI tools' effectiveness.

4. Recognize the limitations and ethical considerations of large language models, emphasizing critical evaluation and bias awareness.

5. AI's current stage resembles the internet's early days, marked by experimentation and uncertainty.

6. Prioritize outcome evaluation over code adjustments for AI models to gauge practical effectiveness.

7. Vero AI offers actionable insights for informed decision-making across diverse sectors like HR tech and healthcare.

Chapters

00:00 Introduction to Vero AI

01:33 Background of Eric and Vero AI

08:13 The Disconnect Between Marketing and Reality

10:38 The Degree of Lies in AI

15:07 Vetting AI Tools and Monitoring Effectiveness

22:29 Evaluation of Large Language Models

23:17 Morality and Limitations of Large Language Models

24:05 The Challenge of Bias in AI

25:01 The Wild West of AI

26:30 Focusing on Outcomes

27:16 Recommendation Engine for Improving Output

28:23 Vero AI's Target Market

29:38 Automating Certification Routines

30:54 Potential Customers for Vero AI

33:14 Using Violet as a Metric for AI

34:54 Creating Awards Based on AI Outputs

36:33 The Perception of AI in Different Fields

38:07 Educating and Explaining Vero AI

39:26 Targeting HR Tech and Expanding to Other Industries

42:31 Differentiation and Messaging

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Navigating Skill Verification and Talent Flexibility: Insights from Ben Huffman, CEO of Contra

Thu, 18 Apr 2024 12:00:00 -0000

In this podcast, we chat with Ben Huffman, CEO of Contra, about the platform's unique approach to skills-based hiring. Contra is revolutionizing talent acquisition by focusing on skills rather than traditional resumes. We explore the challenges of self-reported skills, the importance of showcasing expertise through projects, and Contra's verification process. We look at the trend towards international hiring and the need for flexible talent strategies.

Takeaways:

Contra is a professional platform for skills, allowing independent professionals to showcase their skills and connect with clients and companies.
Skills-based hiring is becoming more prevalent as employers focus on the skills individuals possess rather than their past experiences.
Contra allows users to showcase their skills through projects and case studies, providing evidence of their abilities.
Verification of skills on Contra is based on a combination of self-reported skills, paid project history, and client recommendations.
Freelance platforms often lead to a race to the bottom in terms of pricing, making it challenging for skilled professionals to compete.
Contra offers a B2B solution for companies to manage their network of flexible talent, providing tools for workforce management and collaboration. Contra is seeing a shift towards more international hiring and flexible talent strategies.
They specialize in design, marketing, engineering, and other creative and product development roles.
Contra is commission-free for both companies and independent contractors.
Their main competitors are platforms like Upwork and Fiverr, as well as traditional staffing companies.

Chapters

00:00 Introduction and Recording Process

02:02 Understanding Contra and Its Purpose

03:09 The Shift to Skills-Based Hiring

04:09 Challenges with Self-Reported Skills

05:28 Showcasing Skills through Projects and Case Studies

06:14 Skills Decay and Tangential Skills

07:55 Verification of Skills on Contra

09:19 Skills Inflation and Resume Inflation

10:35 Triangulating Skills and Ratings on Contra

12:19 The Race to the Bottom on Freelance Platforms

13:21 The Need for Flexible Talent and Dynamic Talent Layers

20:13 Contra's Revenue Model and Selling to Companies

21:35 Companies Using Contra

21:44 Rethinking Hiring and Team Building

23:16 Professional Skills on Contra

24:13 Competition in the Market

25:39 Differentiation and Unique Selling Points

27:14 Questions Customers Should Ask

28:22 Favorite Part of the Demo

29:22 The Future of Work

30:57 Attracting Independent Contractors and Companies

34:04 Pricing and Success Fees

36:33 Pushback in the Sales Process

39:09 Open Network and Sourcing

41:16 Success Metrics for Contra

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Leveraging AI and Machine Learning for Better Matching with Indeed Smart Sourcing - Raj Mukherjee, Indeed.com

Thu, 11 Apr 2024 12:00:00 -0000

In this episode we talk with Raj Mukherjee Executive VP and General Manager with Indeed to learn about their recent release of Smart Sourcing which aims to streamline the sourcing process by leveraging AI and machine learning. Smart Sourcing uses a 360-degree view of job seekers, including their qualifications, preferences, resumes, and assessments, to deliver the best-matched and most active candidates to employers. We dig into the platform to understand what is different and why Recruiting leaders should consider Indeed Smart Sourcing as they begin evaluating new sourcing solutions.

Takeaways

Employers face challenges in sourcing and hiring candidates, including the time-consuming and manual process of searching for qualified candidates.
Indeed's Smart Sourcing leverages AI and machine learning to streamline the sourcing process and deliver the best-matched and most active candidates to employers.
Smart Sourcing takes into account a 360-degree view of job seekers, including their qualifications, preferences, resumes, and assessments.
Features like candidate highlights and smart messaging facilitate effective communication and connection between employers and candidates. Smart Sourcing aims to make hiring simpler, faster, and more human.
The platform uses a matching engine to connect job seekers with the right opportunities based on their preferences.
Smart Sourcing saves recruiters time by providing better matches and reducing the frustration of slow processes.
The platform improves the candidate experience by ensuring they are contacted for relevant job opportunities.

Chapters

00:00 Introduction and Overview

01:14 Challenges in Sourcing and Hiring

06:45 Leveraging AI and Machine Learning for Matching

10:14 The Importance of Job Descriptions and Profiles

14:31 Introducing Smart Sourcing

20:55 Moving Beyond Keyword Matching

21:24 Occupation-based Taxonomy

22:23 Machine Learning Algorithms

23:26 Fast Results with Smart Sourcing

24:44 Perishable Candidates

25:29 Reaching Out to Candidates Quickly

27:19 Candidates Will Move On

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Workplacely: How to Boost Talent Attraction and Retention. a Use Case

Thu, 04 Apr 2024 09:00:00 -0000

Summary

In this episode, we speak with Lou Carter, from Best Practices Institute about Workplacely, an innovative platform revolutionizing workplace culture. We discuss what is a "loved workplace" and how Workplacely assists organizations in crafting an environment that can't be ignored. We explore the Love Workplace Index, a powerful tool for gauging employee sentiment and engagement and Lou shares insights on identifying improvement areas to build a workplace where employees feel valued and connected to company values.

Key Takeaways:

A cherished workplace fosters a sense of respect, alignment with company values, and collaborative achievement among employees.
The concept of a beloved workplace is dynamic, shaped by external factors like technological advancements and changes in leadership.
Work Placely provides certification to ensure genuine and transparent feedback from employees.
The platform aids organizations in pinpointing areas for improvement and devising actionable plans to address them effectively.
Work Placely empowers employees to share positive experiences and advocate for their organizations, while the Love Workplace Index utilizes tailored surveys and active listening to gather valuable insights.
The Love Workplace Index serves as a valuable tool for due diligence during mergers and acquisitions.
The quality of workplaces significantly impacts patient satisfaction, particularly in healthcare settings.
The effectiveness of the Love Workplace Index is most pronounced in companies prioritizing culture and with a workforce size of at least 100 employees.

Chapters

00:00 Introduction and Background

01:21 Introducing Work Placely

05:39 The Fluidity of a Loved Workplace

07:01 The Challenge of Creating a Loved Workplace

08:21 Ensuring Honest Feedback

10:49 The Value of Certification

11:56 The Importance of Balanced Sentiment

13:11 Work Placely in the Tech Stack

14:09 Using Work Placely for Actionable Insights

23:41 Turning Insights into Action

26:36 The Role of Work Placely in Action Plans

28:26 Listening Tools and Future Developments

28:51 Custom Surveys and Listening Skills

31:07 Process and Use Cases

32:32 Using the Love Workplace Index for Due Diligence

34:22 The Soul of the Organization

35:20 Loved Workplaces and Patient Satisfaction

36:08 Company Size and Implementation

38:12 Remote Work and Flexibility

40:25 Defining Work

42:43 Ethics and Morality in Loved Workplaces

46:19 Improving Poor Companies

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Employee Experience Meets Employee Listening Meet Qualtrics Discover

Thu, 28 Mar 2024 09:00:00 -0000

Summary

In this episode, we look at the latest trends in experience management with a focus on Qualtrics' new solution, "Discover." Benjamin Granger, Chief Workplace Psychologist, shares insights on Qualtrics' pivotal role and the significance of employee listening. We talk with him to understand the Use Case behind Discover, who should consider purchasing the solution and what is the business case they should be making to their C-Suite.

Discover's approach combines surveys and social listening, revolutionizing how organizations comprehend employee experiences.

Takeaways:

Qualtrics' evolution into an experience management company is exemplified by Discover, a pivotal product in their toolkit.
Discover's integration of surveys and social listening offers a holistic view of employee experiences.
Open-ended text analysis yields valuable insights into sentiment and intention, enhancing understanding of employee experiences.
Prioritizing transparency and consent is essential in employee listening initiatives, with clear communication of the benefits to employees.
Combining shorter pulse surveys with diverse listening methods can mitigate survey exhaustion, while providing value to respondents combat survey fatigue.

Chapters:

00:00 Introduction to Qualtrics and Discover

03:02 Evolution of Qualtrics and Experience Management

05:01 Overview of Discover and its Acquisition

06:24 Difference between Surveys and Social Listening

07:48 Combining Surveys and Social Listening for Employee Experience

09:43 Dealing with Conflicting Data

13:04 Understanding the Value of Open-Ended Text

15:10 Transparency and Consent in Employee Listening

21:12 Employee Comfort with Open-Ended Comment Analysis

22:15 Differentiating Monitoring and Listening

23:05 Survey Exhaustion, Pulse Surveys, and Anonymous Surveys

23:20 Survey Fatigue and Value

24:18 Open Dialogue and Employee-Driven Listening

25:14 Connecting the Dots for Employees

26:20 Data Dashboards and Actionable Insights

27:14 Segmentation and Targeted Actions

28:24 Prescriptive Analytics and AI Recommendations

29:18 Tying Data Dashboards to Action

30:12 Listening to Candidates and the Hiring Process

31:17 Listening to Alumni and Continuous Improvement

32:12 The Impact of Employee Listening on Hiring

33:07 The Range of Listening Tools

34:14 The Context of Survey Responses

35:17 Turning Data into Actionable Insights

36:18 Different Listening Channels

37:16 Listening to Work Channels and External Sources

38:26 The Impact of Mood on Survey Responses

39:27 Relational Listening and Transactional Listening

41:26 Finding Meaning and Value in Work

44:43 Work as a Currency Exchange

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Revolutionizing Early Stage Hiring: Expert Tips from College Recruiter's Founder Steven Rothberg

Thu, 21 Mar 2024 11:34:00 -0000

In this episode, Ryan Leary and William Tincup chat with Steven Rothberg, the founder of College Recruiter. They delve into College Recruiter's mission of aiding students and recent grads in finding promising careers. The dialogue unpacks challenges in early stage hiring, emphasizing the need for human touch amid tech-driven processes. They explore career mapping, apprenticeships, and the evolving recruitment landscape, stressing inclusivity and valuing experience over traditional education. The talk also tackles biases in hiring, emphasizing the role of assessments and predictive tools.

Takeaways:

Automation and the rising volume of job applications challenge both recruiters and candidates.
Apprenticeship programs and alternative education options offer valuable skills and career prospects.
Employee loyalty hinges on employer care and growth opportunities.
Despite observed improvements, there's still room for progress in wages and benefits.
Candidates and companies are increasingly seen as commodities, reshaping recruitment.
Entrepreneurship appeals to younger generations, shifting career preferences.
Creating collaborative career paths benefits from diverse educational backgrounds.
Experience and non-traditional education are valued in the job market.
Recruiters need to adapt to evolving candidate expectations.
Bias against online degrees persists, but skills and certifications gain importance.
Assessments and predictive tools vary in accuracy and effectiveness.

Chapters

00:00 Introduction and Catching Up

04:01 The Origins of College Recruiter

10:32 The Market for Early Stage Hiring

13:03 Ideal Customers for College Recruiter

16:00 Candidates' Disdain for HR Tech

19:26 The Importance of Career Mapping for Candidates

21:01 Generational Perspectives on Work

23:18 The Challenge of Evaluating Candidates' Future Potential

24:08 The Evolution of the Hiring Process

25:09 The Challenge of Automation and Volume

26:06 Apprenticeship Programs and Alternative Education

27:38 Employee Loyalty and Disloyalty

28:09 Improvements in Wages and Benefits

29:27 The Commoditization of Candidates and Companies

30:13 The Rise of Entrepreneurship and Self-Employment

31:11 Creating a Collaborative Career Path

32:33 Being School Agnostic in College Recruiting

34:16 The Importance of Onboarding and Progression

35:48 The Value of Experience and Non-Traditional Education

37:37 The Shift in Recruiting Mindset

39:08 Bias Towards Online Degrees

41:31 Assessments and Predictive Tools

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Navigating the Student Loan Maze: Insights from Summer CEO Will Sealy

Thu, 14 Mar 2024 09:00:00 -0000

In this episode, Ryan Leary and William Tincup interview Will Sealy, CEO of Summer, tackling the student loan crisis. Summer aids in loan repayment, alleviating the burden on individuals. They delve into employer support, emphasizing the changing educational landscape and job market. The conversation stresses financial literacy's importance and challenges in loan forgiveness programs. Addressing rising college costs, they advocate for government intervention. With $1.57 trillion in student loan debt, their discourse underscores the urgency of solutions.

Takeaways

Summer helps individuals navigate student loan repayment and offers solutions to reduce the financial burden of student debt.
Employers are increasingly recognizing the importance of supporting their employees with student loan benefits.
The return on investment of a college degree is still higher than not going to college, despite the rising cost of education.
Choosing a college major with good job prospects can reduce the risk of unemployment or underemployment after graduation.

Chapters

00:00 Introduction and Trivia Night

01:10 Background and Passion for Student Loans

11:17 Working with Employers and HR as a Benefit

24:39 The Need for Financial Education

25:07 The Burden of Student Debt

26:12 The Role of Government in Degree Choices

27:08 Different Education Systems

29:02 The Impact of Education on Career Paths

30:29 The Role of Government in Education

31:45 Supporting Industries with Low Salaries

33:09 Employer Awareness of Student Loan Issues

34:08 Public Service Loan Forgiveness

36:30 The Complexity of Student Loan Programs

39:53 Misunderstandings about Loan Forgiveness

41:39 The Perception of Unfairness

43:08 The Rising Cost of College

45:24 Defining the Population in Need of Help

46:20 Controlling the Cost of College

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ShiftForward: Transforming Frontline Work with Wonolo and Yong Kim

Thu, 07 Mar 2024 13:21:00 -0000

Yong, CEO and co-founder of Wonolo, reveals his journey from personal struggle to creating a pioneering staffing solution. Exploring target markets, revenue models, and transparency's role, he shares how Wonolo aims to enhance the staffing industry. With heartfelt stories and insights, Yong illuminates the path to a brighter future.

Key Takeaways:

Loyalty and quality concerns often deter people from staffing agencies, but embracing transparency and fostering trust can change the game.
Offering second chances to those with felony records unlocks untapped talent, enriching both workforce and employer.
Embrace transparency, data-driven decisions, and tangible results to stand out in sales and service excellence.
Strong client bonds and worker-centric approaches pave the path to lasting prosperity.
Wonolo's driving force? Passion for transforming lives.
Drug testing needs vary across industries; adaptability is key to staying relevant.
Transparent processes and user ratings enhance the staffing journey, ensuring efficiency and satisfaction.

Chapters

00:00 Introduction and Dark Thoughts

03:06 Yong's Background and the Birth of Winolo

05:21 Yong's Origin Story

09:45 Revenue Model and Target Market

12:24 Quality Assurance and Worker Preferences

22:27 Market Density and Sales Process

25:03 Customer Engagement and Technology Integration

26:16 Customer Satisfaction and Transparency

28:35 Reasons for Saying No

30:59 Second Chance Opportunities

34:11 Sales Process

37:53 Customer Relationships

39:30 Passion for Impact

42:35 Drug Testing

44:49 Transparency and Ratings

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Digital First Healthcare: Bridging the gap for SMB Healthcare at Scale

Thu, 29 Feb 2024 11:00:00 -0000

Summary

Join us as we venture into the innovative world of healthcare with Angle Health! Discover how they're reshaping the landscape by seamlessly merging insurance with cutting-edge technology. From their unique member-centric approach to streamlining the buying journey for businesses, explore the journey towards simplified, personalized healthcare solutions. Get ready for a dynamic conversation that delves into the future of healthcare and Angle Health's mission to transform the industry one digitized step at a time!

Takeaways

Angle Health provides full-service health plans and integrates insurance and technology to simplify the process of accessing healthcare benefits.
Their goal is to bridge the gap between traditional health insurance and new ways of receiving medical services.
Angle Health focuses on the small to medium-sized business market and offers customized products to meet the needs of employers and employees.
They aim to provide a member-centric experience and guide individuals in accessing the healthcare services they need.
The onboarding process is streamlined and digitized, allowing for quick quotes and enrollment.

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Chapters

00:00 Introduction and Company Overview

01:05 Full-Service Health Plans

02:07 Integration of Insurance and Technology

03:13 The Backstory of Angle Health

06:13 Building the Carrier Side and Software

07:28 Objections and Simplifying the Process

08:56 Target Market and Customization

10:13 Table Stakes and Innovation in Benefits

12:08 Usage and Conveying Value

14:56 Member-Centric Approach

16:20 Buying Journey for Small Businesses

22:47 Use of Funding and Growth Goals

25:23 Working with Distribution Partners

28:15 Training Brokers on Unique Offerings

29:57 Pushback and Overcoming Skepticism

35:23 Favorite Moments in Demos

36:41 Questions from Brokers

38:39 The End Goal and Transformation of Healthcare

40:45 Fast Onboarding Process

41:06 Future Updates and Closing Remarks

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Unlocking Hybrid Work Success: Prodoscore

Thu, 22 Feb 2024 10:00:00 -0000

Summary

In this episode, Sam Naficy, CEO of Prodoscore, discusses the company's employee productivity tools and their impact on the hybrid work environment. The conversation covers topics such as the problem Prodoscore solves, success stories, challenges and pushback, target market and industries, integration with HR tools, benchmark data, and the future plans for the company.

Sam highlights the importance of employee engagement and productivity, the role of data in predicting success, and the potential for global expansion. Overall, Prodoscore aims to provide a win-win solution for both employees and employers by offering flexibility and accountability in the workplace.

Takeaways

Prodoscore provides employee productivity tools that offer flexibility and accountability in the hybrid work environment.
The company captures data from various cloud tools used by employees and uses AI and machine learning to provide insights and analytics.
Prodoscore's tools can help improve employee engagement, replicate success, and provide visibility into productivity and outcomes.
The target market for Prodoscore includes tech companies, staffing agencies, and law firms, with potential for global expansion.

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Chapters

00:00 Introduction and Company Overview

01:27 Problem and Solution

03:10 Driving Factors for Using ProtoScore

04:46 Success Stories

08:35 Employee Engagement and Productivity

11:04 Predicting Engagement and Replicating Success

13:11 Challenges and Pushback

17:59 Target Market and Industries

20:41 Integration with HR Tools

24:28 Benchmark Data and Predicting Success

26:44 Exploration and Sales Process

30:23 Impact on Company Culture

32:30 Privacy and Global Expansion

35:33 Favorite Part of the Demo

37:27 Future Plans and Growth

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Maximizing Performance, Communication, and Impact

Sat, 10 Feb 2024 23:20:00 -0000

Summary

Cloverleaf is an automated coaching platform that helps individuals and teams improve collaboration and performance. The platform integrates with leading behavioral assessments and provides personalized coaching content based on individual data points. The target customers are learning and development leaders or talent management leaders in larger enterprises, although non-HR leaders also find value in the platform. Cloverleaf can be integrated into other systems and workflows, such as communication tools and learning platforms. The platform serves a wide range of industries, with a focus on organizations that value human skills and collaboration.

The demo highlights the team dashboard and the ability to visualize and improve team dynamics. In this conversation, Darrin Muriner discusses the importance of coaching and how it can benefit individuals and organizations. He also explores the role of technology in coaching and the challenges that can arise during the implementation process.

Takeaways

Coaching is essential for personal and professional development.
Coaching can improve performance, increase self-awareness, and enhance communication skills.
Technology can enhance the coaching process by providing tools for assessment, feedback, and goal tracking.
Implementing coaching programs requires careful planning, clear objectives, and effective communication.
Measuring the impact of coaching is important to demonstrate its value and make informed decisions.
Challenges in coaching can be overcome through proper training, support, and a growth mindset.

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Chapters

00:00 Introduction and Background

05:16 The Pain and Solution

09:04 Target Customers and Use Cases

11:01 Integration with Other Systems

13:37 Serving Up Content at the Right Time

20:58 Personalization and Learning Styles

24:06 Tying Cloverleaf to Performance and Recognition

29:33 Resistance and Missed Opportunities

36:31 Favorite Demo Part and Desired Questions

00:30 Understanding the Need for Coaching

07:00 The Benefits of Coaching

14:30 Implementing Coaching Programs

21:00 The Role of Technology in Coaching

28:00 Measuring the Impact of Coaching

35:00 Overcoming Challenges in Coaching

42:30 Conclusion

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