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    <title>Techfluential by Deloitte</title>
    <link>https://www.wsj.com/podcasts/techfluential-by-deloitte</link>
    <language>en</language>
    <copyright>Copyright © Dow Jones &amp; Company, Inc. All rights reserved.</copyright>
    <description>How can influencing differently lead to new opportunities? Join Deloitte’s Lou DiLorenzo Jr. in conversation with the C-Suite leaders bringing business and technology together to transform organizations and drive strategic value.</description>
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      <title>Techfluential by Deloitte</title>
      <link>https://www.wsj.com/podcasts/techfluential-by-deloitte</link>
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    <itunes:author>Custom Content from WSJ</itunes:author>
    <itunes:summary>How can influencing differently lead to new opportunities? Join Deloitte’s Lou DiLorenzo Jr. in conversation with the C-Suite leaders bringing business and technology together to transform organizations and drive strategic value.</itunes:summary>
    <content:encoded>
      <![CDATA[<p>How can influencing differently lead to new opportunities? Join Deloitte’s Lou DiLorenzo Jr. in conversation with the C-Suite leaders bringing business and technology together to transform organizations and drive strategic value.</p>]]>
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    <itunes:owner>
      <itunes:name>The Wall Street Journal</itunes:name>
      <itunes:email>podcasts@dowjones.com</itunes:email>
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    <itunes:category text="News">
      <itunes:category text="Business News"/>
      <itunes:category text="Tech News"/>
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    <itunes:category text="Business">
      <itunes:category text="Management"/>
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      <title>Shifting From AI Experimentation to Enterprise Transformation</title>
      <description>Success with AI involves more than just deploying technology; it requires a fundamental redesign of how work gets done. Cisco Chief Customer Experience Officer Liz Centoni and former Humana CIO and Capital One Executive Sam Deshpande share their front-line experiences moving AI from the lab into live operations. They discuss how to navigate the shift from pilot to production, manage governance after go live, and foster the C-suite and boardroom partnerships necessary to deliver real business value.Listen to recent episodes here.</description>
      <pubDate>Wed, 29 Apr 2026 18:01:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>Success with AI involves more than just deploying technology; it requires a fundamental redesign of how work gets done. Cisco Chief Customer Experience Officer Liz Centoni and former Humana CIO and Capital One Executive Sam Deshpande share their front-line experiences moving AI from the lab into live operations. They discuss how to navigate the shift from pilot to production, manage governance after go live, and foster the C-suite and boardroom partnerships necessary to deliver real business value.Listen to recent episodes here.</itunes:summary>
      <content:encoded>
        <![CDATA[<p>Success with AI involves more than just deploying technology; it requires a fundamental redesign of how work gets done. Cisco Chief Customer Experience Officer Liz Centoni and former Humana CIO and Capital One Executive Sam Deshpande share their front-line experiences moving AI from the lab into live operations. They discuss how to navigate the shift from pilot to production, manage governance after go live, and foster the C-suite and boardroom partnerships necessary to deliver real business value.<br><br><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to recent episodes here.</a></p>
]]>
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      <itunes:duration>1261</itunes:duration>
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    <item>
      <title>Leading AI at Enterprise Scale: From Influence to Accountability</title>
      <description>Enterprises are operationalizing artificial intelligence at scale, moving from experimentation to accountability. Gabriele Ricci of Takeda and Board Director Karenann Terrell discuss how leaders can embed AI into core operations, address unfinished digital foundations, and measure success by outcomes—not through pilots.</description>
      <pubDate>Thu, 12 Mar 2026 14:09:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>Enterprises are operationalizing artificial intelligence at scale, moving from experimentation to accountability. Gabriele Ricci of Takeda and Board Director Karenann Terrell discuss how leaders can embed AI into core operations, address unfinished digital foundations, and measure success by outcomes—not through pilots.</itunes:summary>
      <content:encoded>
        <![CDATA[<p>Enterprises are operationalizing artificial intelligence at scale, moving from experimentation to accountability. Gabriele Ricci of Takeda and Board Director Karenann Terrell discuss how leaders can embed AI into core operations, address unfinished digital foundations, and measure success by outcomes—not through pilots.</p>
]]>
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      <itunes:duration>1321</itunes:duration>
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    <item>
      <title>Blurring the Lines: When People and Technology Converge</title>
      <description>AI is transforming how work happens and redefining what it means to lead. Moderna’s Tracey Franklin, chief people and digital technology officer, and Heidrick &amp; Struggles’ Katie Graham Shannon, global head of the Digital and Technology Officers Practice, discuss how organizations are uniting people, technology and strategy to build new capabilities, foster innovation, and unlock enterprise value. They share how forward-looking leaders are reimagining roles, empowering teams and shaping a more connected and adaptive future workforce.



Listen to recent episodes here. </description>
      <pubDate>Wed, 24 Dec 2025 14:00:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>AI is transforming how work happens and redefining what it means to lead. Moderna’s Tracey Franklin, chief people and digital technology officer, and Heidrick &amp; Struggles’ Katie Graham Shannon, global head of the Digital and Technology Officers Practice, discuss how organizations are uniting people, technology and strategy to build new capabilities, foster innovation, and unlock enterprise value. They share how forward-looking leaders are reimagining roles, empowering teams and shaping a more connected and adaptive future workforce.



Listen to recent episodes here. </itunes:summary>
      <content:encoded>
        <![CDATA[<p>AI is transforming how work happens and redefining what it means to lead. Moderna’s Tracey Franklin, chief people and digital technology officer, and Heidrick &amp; Struggles’ Katie Graham Shannon, global head of the Digital and Technology Officers Practice, discuss how organizations are uniting people, technology and strategy to build new capabilities, foster innovation, and unlock enterprise value. They share how forward-looking leaders are reimagining roles, empowering teams and shaping a more connected and adaptive future workforce.</p>
<p><br></p>
<p><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to recent episodes here.</a> </p>
]]>
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      <itunes:duration>1246</itunes:duration>
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    <item>
      <title>Demystifying the CIO and Board Relationship</title>
      <description>Tech leaders and boards are teaming up to transform businesses. Nationwide Board Member Sara Tucker and Jim Fowler, Nationwide EVP and CTO, take us behind the scenes to show how it can be done. Together they explore skills tech execs should have to make it happen.



Listen to all episodes here. </description>
      <pubDate>Tue, 29 Apr 2025 14:39:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>Tech leaders and boards are teaming up to transform businesses. Nationwide Board Member Sara Tucker and Jim Fowler, Nationwide EVP and CTO, take us behind the scenes to show how it can be done. Together they explore skills tech execs should have to make it happen.



Listen to all episodes here. </itunes:summary>
      <content:encoded>
        <![CDATA[<p>Tech leaders and boards are teaming up to transform businesses. Nationwide Board Member Sara Tucker and Jim Fowler, Nationwide EVP and CTO, take us behind the scenes to show how it can be done. Together they explore skills tech execs should have to make it happen.</p>
<p><br></p>
<p><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to all episodes here.</a> </p>
]]>
      </content:encoded>
      <itunes:duration>1770</itunes:duration>
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    <item>
      <title>Prioritizing Cyber Resiliency in the C-Suite</title>
      <description>With the right leadership, cyber resiliency can become a business asset and enabler of innovation. Hear Rohan Amin, chief product officer at Chase, and Jamil Farshchi, executive vice president, chief information security officer and chief technology officer at Equifax, share how tech executives can help recast risk management as a catalyst of innovation and long-term growth. 



Listen to all episodes here. </description>
      <pubDate>Mon, 24 Feb 2025 14:36:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>With the right leadership, cyber resiliency can become a business asset and enabler of innovation. Hear Rohan Amin, chief product officer at Chase, and Jamil Farshchi, executive vice president, chief information security officer and chief technology officer at Equifax, share how tech executives can help recast risk management as a catalyst of innovation and long-term growth. 



Listen to all episodes here. </itunes:summary>
      <content:encoded>
        <![CDATA[<p>With the right leadership, cyber resiliency can become a business asset and enabler of innovation. Hear Rohan Amin, chief product officer at Chase, and Jamil Farshchi, executive vice president, chief information security officer and chief technology officer at Equifax, share how tech executives can help recast risk management as a catalyst of innovation and long-term growth. </p>
<p><br></p>
<p><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to all episodes here.</a> </p>
]]>
      </content:encoded>
      <itunes:duration>1593</itunes:duration>
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    <item>
      <title>Expanding CIO Influence in the C-Suite</title>
      <description>Technology is at the heart of every business strategy today—and organizations are looking to chief information officers as the C-suite leader to drive impact through technology. Hear Tim Buckley, former CEO and chairman at Vanguard, and John Marcante, former CIO at Vanguard and Deloitte CIO-in-residence, describe how the C-suite and the board can lean on their CIOs to drive more effective strategic business decisions.



Listen to all episodes here.</description>
      <pubDate>Tue, 10 Dec 2024 15:21:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>Technology is at the heart of every business strategy today—and organizations are looking to chief information officers as the C-suite leader to drive impact through technology. Hear Tim Buckley, former CEO and chairman at Vanguard, and John Marcante, former CIO at Vanguard and Deloitte CIO-in-residence, describe how the C-suite and the board can lean on their CIOs to drive more effective strategic business decisions.



Listen to all episodes here.</itunes:summary>
      <content:encoded>
        <![CDATA[<p>Technology is at the heart of every business strategy today—and organizations are looking to chief information officers as the C-suite leader to drive impact through technology. Hear Tim Buckley, former CEO and chairman at Vanguard, and John Marcante, former CIO at Vanguard and Deloitte CIO-in-residence, describe how the C-suite and the board can lean on their CIOs to drive more effective strategic business decisions.</p>
<p><br></p>
<p><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to all episodes here.</a></p>
]]>
      </content:encoded>
      <itunes:duration>1438</itunes:duration>
      <guid isPermaLink="false"><![CDATA[94b60528-b8c9-11ef-9bdd-77ab454a57b7]]></guid>
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    <item>
      <title>Elevating Customer Experience Through Technology</title>
      <description>Strong customer relationships rely on trust. Hear how Sabina Ewing, senior vice president of Business and Technology Services and chief information officer at Abbott, and Linda Jojo, executive vice president and chief customer officer at United, leverage tech to enhance the customer experience and drive loyalty.



Listen to all episodes here. </description>
      <pubDate>Thu, 03 Oct 2024 13:32:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>Strong customer relationships rely on trust. Hear how Sabina Ewing, senior vice president of Business and Technology Services and chief information officer at Abbott, and Linda Jojo, executive vice president and chief customer officer at United, leverage tech to enhance the customer experience and drive loyalty.



Listen to all episodes here. </itunes:summary>
      <content:encoded>
        <![CDATA[<p>Strong customer relationships rely on trust. Hear how Sabina Ewing, senior vice president of Business and Technology Services and chief information officer at Abbott, and Linda Jojo, executive vice president and chief customer officer at United, leverage tech to enhance the customer experience and drive loyalty.</p>
<p><br></p>
<p><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to all episodes here.</a> </p>
]]>
      </content:encoded>
      <itunes:duration>1226</itunes:duration>
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      <enclosure url="https://traffic.megaphone.fm/WSJ7295324933.mp3?updated=1730735410" length="0" type="audio/mpeg"/>
    </item>
    <item>
      <title>Building Adaptive, Business-Focused Tech Teams</title>
      <description>Successful tech leaders are also skilled team builders. Listen to Rob Carter, former CIO at FedEx, and Cisco Sanchez, SVP and CIO at Qualcomm, discuss how cultivating adaptability and building business acumen in tech teams can boost business outcomes.



Listen to all episodes here. </description>
      <pubDate>Mon, 15 Jul 2024 18:18:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>Successful tech leaders are also skilled team builders. Listen to Rob Carter, former CIO at FedEx, and Cisco Sanchez, SVP and CIO at Qualcomm, discuss how cultivating adaptability and building business acumen in tech teams can boost business outcomes.



Listen to all episodes here. </itunes:summary>
      <content:encoded>
        <![CDATA[<p>Successful tech leaders are also skilled team builders. Listen to Rob Carter, former CIO at FedEx, and Cisco Sanchez, SVP and CIO at Qualcomm, discuss how cultivating adaptability and building business acumen in tech teams can boost business outcomes.</p>
<p><br></p>
<p><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to all episodes here.</a> </p>
]]>
      </content:encoded>
      <itunes:duration>1397</itunes:duration>
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      <enclosure url="https://traffic.megaphone.fm/WSJ9336733901.mp3?updated=1721247059" length="0" type="audio/mpeg"/>
    </item>
    <item>
      <title>Translating Tech Into Business Advantage</title>
      <description>To build influence in the business, some tech leaders are speaking the language of the business. Seasoned CIOs Ashley Pettit of State Farm and Jay Crotts, former CIO at Shell, discuss how cultivating a curiosity about the business can help tech leaders lead transformational change across the organization.



Listen to all episodes here. </description>
      <pubDate>Thu, 13 Jun 2024 14:04:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>To build influence in the business, some tech leaders are speaking the language of the business. Seasoned CIOs Ashley Pettit of State Farm and Jay Crotts, former CIO at Shell, discuss how cultivating a curiosity about the business can help tech leaders lead transformational change across the organization.



Listen to all episodes here. </itunes:summary>
      <content:encoded>
        <![CDATA[<p>To build influence <em>in</em> the business, some tech leaders are speaking the language <em>of</em> the business. Seasoned CIOs Ashley Pettit of State Farm and Jay Crotts, former CIO at Shell, discuss how cultivating a curiosity about the business can help tech leaders lead transformational change across the organization.</p>
<p><br></p>
<p><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to all episodes here.</a> </p>
]]>
      </content:encoded>
      <itunes:duration>1115</itunes:duration>
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      <title>Techfluential</title>
      <description>What does it mean to influence differently? In this episode, host Lou DiLorenzo explores what it means to be “Techfluential,” why the role of the CIO is changing, and how successful leaders across the C-suite are embracing the opportunity.



Listen to all episodes here. </description>
      <pubDate>Wed, 29 May 2024 14:50:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Custom Content from WSJ</itunes:author>
      <itunes:subtitle/>
      <itunes:summary>What does it mean to influence differently? In this episode, host Lou DiLorenzo explores what it means to be “Techfluential,” why the role of the CIO is changing, and how successful leaders across the C-suite are embracing the opportunity.



Listen to all episodes here. </itunes:summary>
      <content:encoded>
        <![CDATA[<p>What does it mean to influence differently? In this episode, host Lou DiLorenzo explores what it means to be “Techfluential,” why the role of the CIO is changing, and how successful leaders across the C-suite are embracing the opportunity.</p>
<p><br></p>
<p><a href="https://www.wsj.com/podcasts/sponsored/techfluential-by-deloitte">Listen to all episodes here.</a> </p>
]]>
      </content:encoded>
      <itunes:duration>224</itunes:duration>
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