Built To Lead https://www.agentsync.com.au en Built To Lead 2026  We know that the foundation of any great business is their team, but most of us are never taught how to lead them.  So I wanted to sit down with the best leaders and founders in the world and find out how they did it.  Who did they hire?  What mistakes did they make? And what do they wish someone had told them years ago? These are the stories they haven't told before and the things that made the biggest difference in their business.  If you want to stop being the bottleneck in your business, delegate properly and build a culture that people can’t wait to be part of Subscribe now wherever you're listening because you won't wanna miss these episodes.  https://megaphone.imgix.net/podcasts/c12c0130-0886-11f1-be42-1378354579fa/image/57b2e3e12db322866a1aa188685b9758.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress Built To Lead https://www.agentsync.com.au no episodic TBC Studios  We know that the foundation of any great business is their team, but most of us are never taught how to lead them.  So I wanted to sit down with the best leaders and founders in the world and find out how they did it.  Who did they hire?  What mistakes did they make? And what do they wish someone had told them years ago? These are the stories they haven't told before and the things that made the biggest difference in their business.  If you want to stop being the bottleneck in your business, delegate properly and build a culture that people can’t wait to be part of Subscribe now wherever you're listening because you won't wanna miss these episodes.   We know that the foundation of any great business is their team, but most of us are never taught how to lead them. 

So I wanted to sit down with the best leaders and founders in the world and find out how they did it. 

Who did they hire? 

What mistakes did they make?

And what do they wish someone had told them years ago?

These are the stories they haven't told before and the things that made the biggest difference in their business. 

If you want to stop being the bottleneck in your business, delegate properly and build a culture that people can’t wait to be part of Subscribe now wherever you're listening because you won't wanna miss these episodes. 

]]> TBC Studios hello@tbcstudios.com.au AI, Agents and why you can’t wait… What every founder needs to know about AI to 10X their business Some founders are firing their whole team and replacing them with AI…or pretending it’s not happening at all. But Joe Stolte thinks differently.  Joe Stolte has built 6 companies, exited 4 (including Lottery.com which went public at $526 million), worked at Microsoft and generated over $100 million in sales. He now helps businesses to deploy and integrate AI agents and knows exactly what separates the business that will survive the shift to AI, from the ones that won’t.  In this episode, we chat about building teams of AI agents, empowering your staff to use AI and ways you can 10x your business. If you’ve been waiting for a sign to get started with AI, this is probably it. Key moments: 00:00: Hire people or hire AI. What founders should actually be thinking about right now 1:19: The matrix that will help you decide what should be done by AI and what should be done by your team 3:09: How AI can completely change the game for sales teams before during and after every call  4:19: What your best employees are actually costing you when they aren’t using AI  5:07: What most founders get wrong when using AI  15:07:: The four stages of AI: what's coming next and why the timeline is shorter than most people expect 30:15: Chatbots vs Agents. What’s the difference and which one you should use  21:52: The three agents worth setting up today and how to actually get started 23:30: Is Open Claw worth it? What it can do, where it falls short and  45:33:How delegation changes when your team is AI-powered and what that means for you as a leader 1:01:00: The one daily habit that moves the needle and how to make it stick in your business Drop a JESS in Joe's DMs at dmjoe.com to get his free Constraint Test bot plus a stack of AI resources and training to get you started. No email, no pitch, just good stuff. And if you want to connect with him or follow what he's up to, that's the place to start. Not sure how to start using AI in your business? Want to know what to delegate (and how)? Get your Founders AI Playbook to see exactly which parts of your workflow to automate, keep human, or cut entirely. Download your copy here. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Mon, 20 Apr 2026 19:00:00 -0000 full 1 12 TBC Studios Some founders are firing their whole team and replacing them with AI…or pretending it’s not happening at all. But Joe Stolte thinks differently.  Joe Stolte has built 6 companies, exited 4 (including Lottery.com which went public at $526 million), worked at Microsoft and generated over $100 million in sales. He now helps businesses to deploy and integrate AI agents and knows exactly what separates the business that will survive the shift to AI, from the ones that won’t.  In this episode, we chat about building teams of AI agents, empowering your staff to use AI and ways you can 10x your business. If you’ve been waiting for a sign to get started with AI, this is probably it. Key moments: 00:00: Hire people or hire AI. What founders should actually be thinking about right now 1:19: The matrix that will help you decide what should be done by AI and what should be done by your team 3:09: How AI can completely change the game for sales teams before during and after every call  4:19: What your best employees are actually costing you when they aren’t using AI  5:07: What most founders get wrong when using AI  15:07:: The four stages of AI: what's coming next and why the timeline is shorter than most people expect 30:15: Chatbots vs Agents. What’s the difference and which one you should use  21:52: The three agents worth setting up today and how to actually get started 23:30: Is Open Claw worth it? What it can do, where it falls short and  45:33:How delegation changes when your team is AI-powered and what that means for you as a leader 1:01:00: The one daily habit that moves the needle and how to make it stick in your business Drop a JESS in Joe's DMs at dmjoe.com to get his free Constraint Test bot plus a stack of AI resources and training to get you started. No email, no pitch, just good stuff. And if you want to connect with him or follow what he's up to, that's the place to start. Not sure how to start using AI in your business? Want to know what to delegate (and how)? Get your Founders AI Playbook to see exactly which parts of your workflow to automate, keep human, or cut entirely. Download your copy here. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Some founders are firing their whole team and replacing them with AI…or pretending it’s not happening at all. But Joe Stolte thinks differently. 

Joe Stolte has built 6 companies, exited 4 (including Lottery.com which went public at $526 million), worked at Microsoft and generated over $100 million in sales. He now helps businesses to deploy and integrate AI agents and knows exactly what separates the business that will survive the shift to AI, from the ones that won’t. 

In this episode, we chat about building teams of AI agents, empowering your staff to use AI and ways you can 10x your business. If you’ve been waiting for a sign to get started with AI, this is probably it.

Key moments:

00:00: Hire people or hire AI. What founders should actually be thinking about right now

1:19: The matrix that will help you decide what should be done by AI and what should be done by your team

3:09: How AI can completely change the game for sales teams before during and after every call 

4:19: What your best employees are actually costing you when they aren’t using AI 

5:07: What most founders get wrong when using AI 

15:07:: The four stages of AI: what's coming next and why the timeline is shorter than most people expect

30:15: Chatbots vs Agents. What’s the difference and which one you should use 

21:52: The three agents worth setting up today and how to actually get started

23:30: Is Open Claw worth it? What it can do, where it falls short and 

45:33:How delegation changes when your team is AI-powered and what that means for you as a leader

1:01:00: The one daily habit that moves the needle and how to make it stick in your business

Drop a JESS in Joe's DMs at dmjoe.com to get his free Constraint Test bot plus a stack of AI resources and training to get you started. No email, no pitch, just good stuff. And if you want to connect with him or follow what he's up to, that's the place to start.


Not sure how to start using AI in your business? Want to know what to delegate (and how)?

Get your Founders AI Playbook to see exactly which parts of your workflow to automate, keep human, or cut entirely. Download your copy here.


If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

AgentSync


]]> 3819 no Hiring a CEO: The Decision That Changed Everything at Kivari for Kiki Keysers This one’s interesting because on paper, Kiki Keysers’ built the kind of business most founders say they want.  14 stores. 130 staff. A clothing brand people recognise. But the reason I wanted to get her on wasn’t to talk about growth. It was to understand what actually changed behind the scenes to make that possible… because she’s done something most founders avoid for way too long… She stepped out of running the business. In this episode, we get into what that actually looked like. The point where Kiki realised she was the bottleneck in Kivari the Label. The hires she made too late (and the ones she’d make immediately if she started again). And what really happens when you bring in a CEO and have to stop jumping in every five seconds. Key moments: 0:00 - The moment you realise your “side thing” is actually turning into a real business… and what changes after that 4:57 - Hiring your first employee when you have no idea what you’re doing (and why waiting too long will slow everything down) 6:40 - Why your business starts to feel messy as you grow across locations and what actually keeps everything aligned 09:01 - How to develop leaders who can run things without you being involved in every decision 12:06 - The 5 hard truths that keep founders stuck at the same level  15:46 - What ‘good culture’ actually looks like day to day 18:17 - What scaling to the next level really looks like when you already have stores, a team and momentum 19:18 - The one investment that changed how Kiki leads and thinks (and why most founders avoid it) 20:24 - Why putting money into yourself grows your business faster than putting it back into the business 22:08 - What it actually looks like to work with your partner, live together and build a business at the same time 27:52 -What really happens when you bring in a CEO and start letting go of control 29:26 - The hire that gave her back time and changed how the business operates day to day 31:00 - Building a fashion brand with zero experience and figuring it out as you go 32:33 - The first 3 hires she’d make if she had to start again (and why they matter early) 33:35 - Where to start with marketing if you’re building a brand today and don’t have a team yet If you want more of Kiki, follow her on IG @kiki_keysers or visit www.kivari.com.au Listen to Taki’s episode on Spotify or Apple or watch it on Youtube. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Mon, 13 Apr 2026 19:00:00 -0000 full 1 11 TBC Studios This one’s interesting because on paper, Kiki Keysers’ built the kind of business most founders say they want.  14 stores. 130 staff. A clothing brand people recognise. But the reason I wanted to get her on wasn’t to talk about growth. It was to understand what actually changed behind the scenes to make that possible… because she’s done something most founders avoid for way too long… She stepped out of running the business. In this episode, we get into what that actually looked like. The point where Kiki realised she was the bottleneck in Kivari the Label. The hires she made too late (and the ones she’d make immediately if she started again). And what really happens when you bring in a CEO and have to stop jumping in every five seconds. Key moments: 0:00 - The moment you realise your “side thing” is actually turning into a real business… and what changes after that 4:57 - Hiring your first employee when you have no idea what you’re doing (and why waiting too long will slow everything down) 6:40 - Why your business starts to feel messy as you grow across locations and what actually keeps everything aligned 09:01 - How to develop leaders who can run things without you being involved in every decision 12:06 - The 5 hard truths that keep founders stuck at the same level  15:46 - What ‘good culture’ actually looks like day to day 18:17 - What scaling to the next level really looks like when you already have stores, a team and momentum 19:18 - The one investment that changed how Kiki leads and thinks (and why most founders avoid it) 20:24 - Why putting money into yourself grows your business faster than putting it back into the business 22:08 - What it actually looks like to work with your partner, live together and build a business at the same time 27:52 -What really happens when you bring in a CEO and start letting go of control 29:26 - The hire that gave her back time and changed how the business operates day to day 31:00 - Building a fashion brand with zero experience and figuring it out as you go 32:33 - The first 3 hires she’d make if she had to start again (and why they matter early) 33:35 - Where to start with marketing if you’re building a brand today and don’t have a team yet If you want more of Kiki, follow her on IG @kiki_keysers or visit www.kivari.com.au Listen to Taki’s episode on Spotify or Apple or watch it on Youtube. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync This one’s interesting because on paper, Kiki Keysers’ built the kind of business most founders say they want. 

14 stores. 130 staff. A clothing brand people recognise.

But the reason I wanted to get her on wasn’t to talk about growth.

It was to understand what actually changed behind the scenes to make that possible… because she’s done something most founders avoid for way too long… She stepped out of running the business.

In this episode, we get into what that actually looked like. The point where Kiki realised she was the bottleneck in Kivari the Label. The hires she made too late (and the ones she’d make immediately if she started again). And what really happens when you bring in a CEO and have to stop jumping in every five seconds.


Key moments:

0:00 - The moment you realise your “side thing” is actually turning into a real business… and what changes after that

4:57 - Hiring your first employee when you have no idea what you’re doing (and why waiting too long will slow everything down)

6:40 - Why your business starts to feel messy as you grow across locations and what actually keeps everything aligned

09:01 - How to develop leaders who can run things without you being involved in every decision

12:06 - The 5 hard truths that keep founders stuck at the same level 

15:46 - What ‘good culture’ actually looks like day to day

18:17 - What scaling to the next level really looks like when you already have stores, a team and momentum

19:18 - The one investment that changed how Kiki leads and thinks (and why most founders avoid it)

20:24 - Why putting money into yourself grows your business faster than putting it back into the business

22:08 - What it actually looks like to work with your partner, live together and build a business at the same time

27:52 -What really happens when you bring in a CEO and start letting go of control

29:26 - The hire that gave her back time and changed how the business operates day to day

31:00 - Building a fashion brand with zero experience and figuring it out as you go

32:33 - The first 3 hires she’d make if she had to start again (and why they matter early)

33:35 - Where to start with marketing if you’re building a brand today and don’t have a team yet


If you want more of Kiki, follow her on IG @kiki_keysers or visit www.kivari.com.au

Listen to Taki’s episode on Spotify or Apple or watch it on Youtube.


If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

AgentSync


]]> 2149 no Laura Higgins: Learning to be the CEO AND the Creative in your Business A lot of you have probably seen Laura Higgins online. Sharing content, building her brand, talking about business, but what you don’t see is what it actually took to get there. Like the pivots, the hiring decisions that didn’t work, the pressure of going from working for yourself to leading a team of 19, working with your husband… Laura started as a solo social media manager, grew into an agency, and then completely rebuilt her business into what it is today. Today we’re chatting about the journey and  everything that doesn’t usually make it online. We’re getting into what actually happens when you start hiring, why most founders get stuck with the wrong kind of team, and how your role has to change if you want the business to keep growing (but it can still be fun!) Key moments: 0:00 - The first hire that took Laura from freelancer to building a real business 4:30 - The moment you realise being good at your craft isn’t enough to run a business 15:10 - Why most businesses stay stuck when they try to grow  18:10 - The shift from hiring “doers” and “builders” and what unlocked for Laura when she made the switch 20:30 - Where the best hires actually come from (and you might have guessed but it’s not Seek) 25:19 - An HR backed approach to having hard conversations with your team that puts the focus on the business and away from the person 27:57 - Hiring friends: what works, what breaks, and how to protect both the business and the relationship 32:00 - The leadership shift no one talks about: from helping clients win to leading a team 34:14 - Working with your partner: boundaries, roles, what actually keeps it working long-term + why they work in separate buildings 39:41 - The two rules that make or break couples running a business together 41:14 - What actually changes when you go from solo to leading a team 49:48 - If Laura started again: the first three hires she’d make and why If you want more of Laura you can follow her on IG @laurahiggins, visit her website www.laurahiggins.com or watch along on YouTube here. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Mon, 06 Apr 2026 19:00:00 -0000 full 1 10 TBC Studios A lot of you have probably seen Laura Higgins online. Sharing content, building her brand, talking about business, but what you don’t see is what it actually took to get there. Like the pivots, the hiring decisions that didn’t work, the pressure of going from working for yourself to leading a team of 19, working with your husband… Laura started as a solo social media manager, grew into an agency, and then completely rebuilt her business into what it is today. Today we’re chatting about the journey and  everything that doesn’t usually make it online. We’re getting into what actually happens when you start hiring, why most founders get stuck with the wrong kind of team, and how your role has to change if you want the business to keep growing (but it can still be fun!) Key moments: 0:00 - The first hire that took Laura from freelancer to building a real business 4:30 - The moment you realise being good at your craft isn’t enough to run a business 15:10 - Why most businesses stay stuck when they try to grow  18:10 - The shift from hiring “doers” and “builders” and what unlocked for Laura when she made the switch 20:30 - Where the best hires actually come from (and you might have guessed but it’s not Seek) 25:19 - An HR backed approach to having hard conversations with your team that puts the focus on the business and away from the person 27:57 - Hiring friends: what works, what breaks, and how to protect both the business and the relationship 32:00 - The leadership shift no one talks about: from helping clients win to leading a team 34:14 - Working with your partner: boundaries, roles, what actually keeps it working long-term + why they work in separate buildings 39:41 - The two rules that make or break couples running a business together 41:14 - What actually changes when you go from solo to leading a team 49:48 - If Laura started again: the first three hires she’d make and why If you want more of Laura you can follow her on IG @laurahiggins, visit her website www.laurahiggins.com or watch along on YouTube here. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync A lot of you have probably seen Laura Higgins online.

Sharing content, building her brand, talking about business, but what you don’t see is what it actually took to get there.

Like the pivots, the hiring decisions that didn’t work, the pressure of going from working for yourself to leading a team of 19, working with your husband…

Laura started as a solo social media manager, grew into an agency, and then completely rebuilt her business into what it is today.

Today we’re chatting about the journey and  everything that doesn’t usually make it online. We’re getting into what actually happens when you start hiring, why most founders get stuck with the wrong kind of team, and how your role has to change if you want the business to keep growing (but it can still be fun!)


Key moments:

0:00 - The first hire that took Laura from freelancer to building a real business

4:30 - The moment you realise being good at your craft isn’t enough to run a business

15:10 - Why most businesses stay stuck when they try to grow 

18:10 - The shift from hiring “doers” and “builders” and what unlocked for Laura when she made the switch

20:30 - Where the best hires actually come from (and you might have guessed but it’s not Seek)

25:19 - An HR backed approach to having hard conversations with your team that puts the focus on the business and away from the person

27:57 - Hiring friends: what works, what breaks, and how to protect both the business and the relationship

32:00 - The leadership shift no one talks about: from helping clients win to leading a team

34:14 - Working with your partner: boundaries, roles, what actually keeps it working long-term + why they work in separate buildings

39:41 - The two rules that make or break couples running a business together

41:14 - What actually changes when you go from solo to leading a team

49:48 - If Laura started again: the first three hires she’d make and why


If you want more of Laura you can follow her on IG @laurahiggins, visit her website www.laurahiggins.com or watch along on YouTube here.


If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

AgentSync


]]> 3127 no How Bella Built Brand Loyalty Strong Enough that Customers Now Sell for Her (From mycavoodle) Customers don’t buy for your brand because of a clever ad. They do it because of how your business runs when you’re not in the room. Bella Moro has grown mycavoodle into a seven-figure e-commerce brand with a small, values-led team and today her customers recommend her products without being asked. I wanted to get Bella on the show to talk about exactly how she’s done that, including the way she’s hired, delegated and structured her people so that the brand keeps building trust and revenue even when she’s not involved in every conversation. Key moments: 0:00 - How Bella scaled to seven figures with a lean team and what her structure actually looks like behind the scenes 8:21 - How she protected her cashflow in the early stages of scaling her business 11:45 - The moment desperation forced Bella to hire and why waiting until you feel “ready” can hold you back 13:09 - Why she started delegating before having the perfect system 16:06 - How Bella decides whether something should be automated, systemised, or owned by a real person 21:54 - What it was like giving over customer communication to another person 25:27 - To two things Bella focuses on when hiring to ensure a high-performing offshore team 29:58 - How she leads a seven-figure business in three working days a week without burning the team out 34:54 - The habits that are actively improving Bella’s leadership instead of leaving it to chance 37:59 - The marketing shift that helped her to grow even faster 43:58 - How Bella built brand loyalty strong enough that customers now sell for her 48:20 - The next phase of growth and what doubling revenue will require operationally 54:36 - The three hires Bella would make again 56:40 - The one mindset shift e-commerce founders need to survive the messy ride Follow along with mycavoodle at www.mycavoodle.com.au or over on Facebook here and IG @mycavoodle.com.au. If you want more of Bella herself, check her out on IG @bellamoro_ If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Mon, 30 Mar 2026 18:00:00 -0000 full TBC Studios Customers don’t buy for your brand because of a clever ad. They do it because of how your business runs when you’re not in the room. Bella Moro has grown mycavoodle into a seven-figure e-commerce brand with a small, values-led team and today her customers recommend her products without being asked. I wanted to get Bella on the show to talk about exactly how she’s done that, including the way she’s hired, delegated and structured her people so that the brand keeps building trust and revenue even when she’s not involved in every conversation. Key moments: 0:00 - How Bella scaled to seven figures with a lean team and what her structure actually looks like behind the scenes 8:21 - How she protected her cashflow in the early stages of scaling her business 11:45 - The moment desperation forced Bella to hire and why waiting until you feel “ready” can hold you back 13:09 - Why she started delegating before having the perfect system 16:06 - How Bella decides whether something should be automated, systemised, or owned by a real person 21:54 - What it was like giving over customer communication to another person 25:27 - To two things Bella focuses on when hiring to ensure a high-performing offshore team 29:58 - How she leads a seven-figure business in three working days a week without burning the team out 34:54 - The habits that are actively improving Bella’s leadership instead of leaving it to chance 37:59 - The marketing shift that helped her to grow even faster 43:58 - How Bella built brand loyalty strong enough that customers now sell for her 48:20 - The next phase of growth and what doubling revenue will require operationally 54:36 - The three hires Bella would make again 56:40 - The one mindset shift e-commerce founders need to survive the messy ride Follow along with mycavoodle at www.mycavoodle.com.au or over on Facebook here and IG @mycavoodle.com.au. If you want more of Bella herself, check her out on IG @bellamoro_ If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Customers don’t buy for your brand because of a clever ad.

They do it because of how your business runs when you’re not in the room.

Bella Moro has grown mycavoodle into a seven-figure e-commerce brand with a small, values-led team and today her customers recommend her products without being asked.

I wanted to get Bella on the show to talk about exactly how she’s done that, including the way she’s hired, delegated and structured her people so that the brand keeps building trust and revenue even when she’s not involved in every conversation.

Key moments:

0:00 - How Bella scaled to seven figures with a lean team and what her structure actually looks like behind the scenes

8:21 - How she protected her cashflow in the early stages of scaling her business

11:45 - The moment desperation forced Bella to hire and why waiting until you feel “ready” can hold you back

13:09 - Why she started delegating before having the perfect system

16:06 - How Bella decides whether something should be automated, systemised, or owned by a real person

21:54 - What it was like giving over customer communication to another person

25:27 - To two things Bella focuses on when hiring to ensure a high-performing offshore team

29:58 - How she leads a seven-figure business in three working days a week without burning the team out

34:54 - The habits that are actively improving Bella’s leadership instead of leaving it to chance

37:59 - The marketing shift that helped her to grow even faster

43:58 - How Bella built brand loyalty strong enough that customers now sell for her

48:20 - The next phase of growth and what doubling revenue will require operationally

54:36 - The three hires Bella would make again

56:40 - The one mindset shift e-commerce founders need to survive the messy ride

Follow along with mycavoodle at www.mycavoodle.com.au or over on Facebook here and IG @mycavoodle.com.au.

If you want more of Bella herself, check her out on IG @bellamoro_

If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

AgentSync

]]> 3585 no The Team Choices That Turned $5,000 Into a $47 Million Exit with the Founder of Di Bella Coffee, Phil Di Bella Building a business is one thing, but scaling it and then selling it for $47 million is another. Phil Di Bella started Di Bella Coffee with $5,000, built it into a national business with 11% market share, led a team of more than 130 people, and sold it to a publicly listed company for $47 million. Phil built Di Bella Coffee into the kind of business most founders say they want, so I wanted to understand what exactly what goes on behind the scenes. We’re covering exactly how he did it, what kind of team was required to reach this level of success, as well as what happens to a business when a founder exits. Show Notes: 0:00 -Starting with limited capital: how Phil thought about risk, worst case scenarios, and what not to spend money on early 3:00 - The decision that shifted Di Bella Coffee from “just another product” to a business that could actually scale 5:15 - At what point did Phil bring on his first team member? 9:08 - Has leadership always come easily to Phil? Does he still work on his mindset? 11:37 - What a leadership team really needs to look like as your business moves past 20-30 people 14:27 - The part of selling to a public company no one prepares founders for 23:52 - Why Phil started Coffee Commune and the problems he wanted to fix after his exit 32:09 - How Phil gets leaders to treat the business like it’s theirs (without micromanaging) 37:15 -The systems and reporting Phil uses so he can step back without losing control 41:01 -  How often founders with small teams should actually be meeting and when meetings become a waste of time 44:06 - The leadership lesson Phil had to learn the hard way 48:11 - The three hiring questions Phil asks that expose people fast (and why Richard Branson stole them) 50:15 - If Phil were starting again today, the first three hires he’d make 51:14 - What genuinely keeps Phil up at night about the future of business in Australia Want to keep up with Phil? Head over to his Linkedin here. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Mon, 23 Mar 2026 18:00:00 -0000 full 1 8 TBC Studios Building a business is one thing, but scaling it and then selling it for $47 million is another. Phil Di Bella started Di Bella Coffee with $5,000, built it into a national business with 11% market share, led a team of more than 130 people, and sold it to a publicly listed company for $47 million. Phil built Di Bella Coffee into the kind of business most founders say they want, so I wanted to understand what exactly what goes on behind the scenes. We’re covering exactly how he did it, what kind of team was required to reach this level of success, as well as what happens to a business when a founder exits. Show Notes: 0:00 -Starting with limited capital: how Phil thought about risk, worst case scenarios, and what not to spend money on early 3:00 - The decision that shifted Di Bella Coffee from “just another product” to a business that could actually scale 5:15 - At what point did Phil bring on his first team member? 9:08 - Has leadership always come easily to Phil? Does he still work on his mindset? 11:37 - What a leadership team really needs to look like as your business moves past 20-30 people 14:27 - The part of selling to a public company no one prepares founders for 23:52 - Why Phil started Coffee Commune and the problems he wanted to fix after his exit 32:09 - How Phil gets leaders to treat the business like it’s theirs (without micromanaging) 37:15 -The systems and reporting Phil uses so he can step back without losing control 41:01 -  How often founders with small teams should actually be meeting and when meetings become a waste of time 44:06 - The leadership lesson Phil had to learn the hard way 48:11 - The three hiring questions Phil asks that expose people fast (and why Richard Branson stole them) 50:15 - If Phil were starting again today, the first three hires he’d make 51:14 - What genuinely keeps Phil up at night about the future of business in Australia Want to keep up with Phil? Head over to his Linkedin here. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Building a business is one thing, but scaling it and then selling it for $47 million is another.

Phil Di Bella started Di Bella Coffee with $5,000, built it into a national business with 11% market share, led a team of more than 130 people, and sold it to a publicly listed company for $47 million.

Phil built Di Bella Coffee into the kind of business most founders say they want, so I wanted to understand what exactly what goes on behind the scenes. We’re covering exactly how he did it, what kind of team was required to reach this level of success, as well as what happens to a business when a founder exits.

Show Notes:

0:00 -Starting with limited capital: how Phil thought about risk, worst case scenarios, and what not to spend money on early

3:00 - The decision that shifted Di Bella Coffee from “just another product” to a business that could actually scale

5:15 - At what point did Phil bring on his first team member?

9:08 - Has leadership always come easily to Phil? Does he still work on his mindset?

11:37 - What a leadership team really needs to look like as your business moves past 20-30 people

14:27 - The part of selling to a public company no one prepares founders for

23:52 - Why Phil started Coffee Commune and the problems he wanted to fix after his exit

32:09 - How Phil gets leaders to treat the business like it’s theirs (without micromanaging)

37:15 -The systems and reporting Phil uses so he can step back without losing control

41:01 -  How often founders with small teams should actually be meeting and when meetings become a waste of time

44:06 - The leadership lesson Phil had to learn the hard way

48:11 - The three hiring questions Phil asks that expose people fast (and why Richard Branson stole them)

50:15 - If Phil were starting again today, the first three hires he’d make

51:14 - What genuinely keeps Phil up at night about the future of business in Australia

Want to keep up with Phil? Head over to his Linkedin here.


If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

AgentSync

]]> 3395 no Scaling to $140M with an Offshore Team: The Culture and Systems Behind TOA’s Growth with Nick Sinclair Building a team sounds simple in theory. Hire good people. Delegate well. Free up your time. But it’s rarely as simple as that. Nick Sinclair has scaled his accounting business TOA to more than 4,500 team members across five countries, and scaled it to over $140 million dollars. A major part of that growth has come from building an offshore team that isn’t treated like cheap labour but like a core part of the business. In this episode, we unpack how he structured it, how he hires for capability and leadership overseas, and what founders need to get right internally before offshore will actually reduce pressure instead of creating more of it. Key moments: 0:00 - The hardest season of building TOA and what it taught Nick about leading a fast-growing business while everything feels unstable 11:51 - What to look for in a leader if you want your company to run without you, not just around you 13:40 - Why Nick is now exploring acquisitions and how to think about growth once organic scaling isn’t enough 18:40 - The real reason offshore hires fail for most founders and how to avoid becoming the problem yourself 22:43 - The level of high-skill, senior work overseas teams can actually handle when you train and structure it properly 25:14 - Why going deep in one niche made scaling simpler, more profitable AND easier to systemise 29:30 -   The first role you should outsource if you’re overwhelmed and need immediate capacity back 32:51 -The specific tasks to hand to an EA in the first 30–60 days so they actually reduce your load 36:33 - How to maintain standards and consistency with an offshore EA without micromanaging them 39:37 - How Nick structured TOA so the business could operate without him being in every decision 41:32 -What to do if you can’t stop jumping back in and unintentionally becoming the bottleneck 43:21 - The leadership lesson Nick learned after nearly firing senior team members over a process mistake 46:09 - The one core metric Nick tracks now that he’s stepped back from daily operations 49:02 - The order of hires early-stage founders should follow to protect delivery and avoid burnout 56:10 - The culture and engagement plan that keeps offshore teams loyal motivated and aligned with the rest of your business 1:02:00 - How to handle resistance from your onshore team when introducing offshore support If you want to know more what TOA are doing, visit the website www.toaglobal.com/au/. And if you want more of Nick, then check out his IG @nicksinclair_ or on Linkedin here. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Mon, 16 Mar 2026 18:00:00 -0000 full 1 7 TBC Studios Building a team sounds simple in theory. Hire good people. Delegate well. Free up your time. But it’s rarely as simple as that. Nick Sinclair has scaled his accounting business TOA to more than 4,500 team members across five countries, and scaled it to over $140 million dollars. A major part of that growth has come from building an offshore team that isn’t treated like cheap labour but like a core part of the business. In this episode, we unpack how he structured it, how he hires for capability and leadership overseas, and what founders need to get right internally before offshore will actually reduce pressure instead of creating more of it. Key moments: 0:00 - The hardest season of building TOA and what it taught Nick about leading a fast-growing business while everything feels unstable 11:51 - What to look for in a leader if you want your company to run without you, not just around you 13:40 - Why Nick is now exploring acquisitions and how to think about growth once organic scaling isn’t enough 18:40 - The real reason offshore hires fail for most founders and how to avoid becoming the problem yourself 22:43 - The level of high-skill, senior work overseas teams can actually handle when you train and structure it properly 25:14 - Why going deep in one niche made scaling simpler, more profitable AND easier to systemise 29:30 -   The first role you should outsource if you’re overwhelmed and need immediate capacity back 32:51 -The specific tasks to hand to an EA in the first 30–60 days so they actually reduce your load 36:33 - How to maintain standards and consistency with an offshore EA without micromanaging them 39:37 - How Nick structured TOA so the business could operate without him being in every decision 41:32 -What to do if you can’t stop jumping back in and unintentionally becoming the bottleneck 43:21 - The leadership lesson Nick learned after nearly firing senior team members over a process mistake 46:09 - The one core metric Nick tracks now that he’s stepped back from daily operations 49:02 - The order of hires early-stage founders should follow to protect delivery and avoid burnout 56:10 - The culture and engagement plan that keeps offshore teams loyal motivated and aligned with the rest of your business 1:02:00 - How to handle resistance from your onshore team when introducing offshore support If you want to know more what TOA are doing, visit the website www.toaglobal.com/au/. And if you want more of Nick, then check out his IG @nicksinclair_ or on Linkedin here. If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Building a team sounds simple in theory. Hire good people. Delegate well. Free up your time.

But it’s rarely as simple as that.

Nick Sinclair has scaled his accounting business TOA to more than 4,500 team members across five countries, and scaled it to over $140 million dollars.

A major part of that growth has come from building an offshore team that isn’t treated like cheap labour but like a core part of the business.

In this episode, we unpack how he structured it, how he hires for capability and leadership overseas, and what founders need to get right internally before offshore will actually reduce pressure instead of creating more of it.


Key moments:

0:00 - The hardest season of building TOA and what it taught Nick about leading a fast-growing business while everything feels unstable

11:51 - What to look for in a leader if you want your company to run without you, not just around you

13:40 - Why Nick is now exploring acquisitions and how to think about growth once organic scaling isn’t enough

18:40 - The real reason offshore hires fail for most founders and how to avoid becoming the problem yourself

22:43 - The level of high-skill, senior work overseas teams can actually handle when you train and structure it properly

25:14 - Why going deep in one niche made scaling simpler, more profitable AND easier to systemise

29:30 -   The first role you should outsource if you’re overwhelmed and need immediate capacity back

32:51 -The specific tasks to hand to an EA in the first 30–60 days so they actually reduce your load

36:33 - How to maintain standards and consistency with an offshore EA without micromanaging them

39:37 - How Nick structured TOA so the business could operate without him being in every decision

41:32 -What to do if you can’t stop jumping back in and unintentionally becoming the bottleneck

43:21 - The leadership lesson Nick learned after nearly firing senior team members over a process mistake

46:09 - The one core metric Nick tracks now that he’s stepped back from daily operations

49:02 - The order of hires early-stage founders should follow to protect delivery and avoid burnout

56:10 - The culture and engagement plan that keeps offshore teams loyal motivated and aligned with the rest of your business

1:02:00 - How to handle resistance from your onshore team when introducing offshore support


If you want to know more what TOA are doing, visit the website www.toaglobal.com/au/.

And if you want more of Nick, then check out his IG @nicksinclair_ or on Linkedin here.

If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

AgentSync


]]> 4235 no What It Takes to Keep a Business Steady AND Growing During Your Hardest Year with Em Sparrow In every founder’s career, they’re going to go through something huge in their personal lives.  But how do you not let it affect your team? Today I’m sitting down with Em Sparrow, founder of the creative agency Sparo Studios.  2025 was a huge year for Em. Behind the scenes, Em was navigating a full business restructure, cash flow pressure, team changes, and a divorce… all while continuing to grow her agency and retain her A Players. So how did she do it? You’ll hear: 0:00 - Why Em’s first hires failed (and what she realised too late about her leadership at the time) 2:18 - The moment Em recognised she was the problem and what she did next to turn her business around 4:41 - How Em scaled her creative agency without losing creativity OR burning her out 9:06 - How to set standards in the creative world when you can’t rely on normal KPIs 11:55 - What changed when Em removed the office and went fully remote 14:28 - How to build culture across offshore and remote teams 18:44 - The values Em hires for that are just as critical as hiring for talent 21:06 - How Em went through a personal crisis without the team ever realising it was happening 24:12 - What happened when Sparo had to pivot its offer super quickly to keep up + did she involve the team in the decision? 27:40 - Why some people left during the restructure, and how Em processed the guilt 30:18 - Real talk: cash flow in project based agencies 37:15 - How Sparrow trains designers to critically assess their own work and take responsibility for their own development  40:52 - The systems Em has put in place that makes hard conversations easier 47:38 - The biggest leadership mistake Em sees founders make early on 50:29 - How Em empowers her team to lead without her 54:11 - If Em had to rebuild from scratch, these are first three hires she’d make and why Want to work with Em and her team at Sparo Studios? Visit www.sparostudios.com. Or head over to IG @sparostudios If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync Mon, 09 Mar 2026 18:00:00 -0000 full 1 6 TBC Studios In every founder’s career, they’re going to go through something huge in their personal lives.  But how do you not let it affect your team? Today I’m sitting down with Em Sparrow, founder of the creative agency Sparo Studios.  2025 was a huge year for Em. Behind the scenes, Em was navigating a full business restructure, cash flow pressure, team changes, and a divorce… all while continuing to grow her agency and retain her A Players. So how did she do it? You’ll hear: 0:00 - Why Em’s first hires failed (and what she realised too late about her leadership at the time) 2:18 - The moment Em recognised she was the problem and what she did next to turn her business around 4:41 - How Em scaled her creative agency without losing creativity OR burning her out 9:06 - How to set standards in the creative world when you can’t rely on normal KPIs 11:55 - What changed when Em removed the office and went fully remote 14:28 - How to build culture across offshore and remote teams 18:44 - The values Em hires for that are just as critical as hiring for talent 21:06 - How Em went through a personal crisis without the team ever realising it was happening 24:12 - What happened when Sparo had to pivot its offer super quickly to keep up + did she involve the team in the decision? 27:40 - Why some people left during the restructure, and how Em processed the guilt 30:18 - Real talk: cash flow in project based agencies 37:15 - How Sparrow trains designers to critically assess their own work and take responsibility for their own development  40:52 - The systems Em has put in place that makes hard conversations easier 47:38 - The biggest leadership mistake Em sees founders make early on 50:29 - How Em empowers her team to lead without her 54:11 - If Em had to rebuild from scratch, these are first three hires she’d make and why Want to work with Em and her team at Sparo Studios? Visit www.sparostudios.com. Or head over to IG @sparostudios If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync In every founder’s career, they’re going to go through something huge in their personal lives. 

But how do you not let it affect your team?

Today I’m sitting down with Em Sparrow, founder of the creative agency Sparo Studios. 

2025 was a huge year for Em. Behind the scenes, Em was navigating a full business restructure, cash flow pressure, team changes, and a divorce… all while continuing to grow her agency and retain her A Players.

So how did she do it?

You’ll hear:

0:00 - Why Em’s first hires failed (and what she realised too late about her leadership at the time)

2:18 - The moment Em recognised she was the problem and what she did next to turn her business around

4:41 - How Em scaled her creative agency without losing creativity OR burning her out

9:06 - How to set standards in the creative world when you can’t rely on normal KPIs

11:55 - What changed when Em removed the office and went fully remote

14:28 - How to build culture across offshore and remote teams

18:44 - The values Em hires for that are just as critical as hiring for talent

21:06 - How Em went through a personal crisis without the team ever realising it was happening

24:12 - What happened when Sparo had to pivot its offer super quickly to keep up + did she involve the team in the decision?

27:40 - Why some people left during the restructure, and how Em processed the guilt

30:18 - Real talk: cash flow in project based agencies

37:15 - How Sparrow trains designers to critically assess their own work and take responsibility for their own development 

40:52 - The systems Em has put in place that makes hard conversations easier

47:38 - The biggest leadership mistake Em sees founders make early on

50:29 - How Em empowers her team to lead without her

54:11 - If Em had to rebuild from scratch, these are first three hires she’d make and why

Want to work with Em and her team at Sparo Studios? Visit www.sparostudios.com. Or head over to IG @sparostudios


If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ AgentSync

]]> 2224 no The 77 Minute Meeting That Will Build a High Performing Team What happens when you’re working 100 hours in your business, and then one day at a cafe you start feeling pressure on your chest… and it turns out that you’re having a heart attack. You’re only 40. That’s exactly what happened to Andrew Handosa (Doza for short) and he realised he needed to change everything about how he lived his life and ran his business. He fired his clients, started going on solo CEO retreats and now he has one of the fastest growing businesses in Australia. Not only that but he’s built out his team to 30 people in 2025 (all of which are just as committed to his vision) and he even took them to Hawaii in December because they all worked towards his company vision and absolutely smashed it. So how did he turn his life and company around? That’s what I’m asking him today. Key moments: 0:00 - The moment when Doza couldn’t tell his pregnant wife that they were completely broke 4:13 - The time Doza caught a team member stealing and sleeping on the job 8:52 - The moment that changed everything for him… 16:20 - Why firing his clients and changing his entire business model was one of the best things he did 18:46 - Why Doza put $250k back into the business 20:02 - The 70% decision rule that Doza uses to take action on his ideas rather than wait till he’s ready 23:08 - How to know if you’re accidentally setting your team up to fail 26:00 - The Geronimo Vision Book: How Doza creates a vision his team WANT to participate in 33:39 - Doza’s hiring funnel and why he talks candidates out of taking the job 35:42 - The importance of offshore teams and how to nurture them in your company 39:10 - The stuff founders should NOT be doing if they want to get time back from the business 40:35 - How Doza coaches his clients to become better leaders 46:00 - Separation Sunday: the way Doza and his team stay on track towards their company AND their personal goals each week (it’s a game changer) 56:50 - If Doza had to start from scratch what are the first three roles he would hire for Message Doza on IG @hey.doza ‘empire-jess’ to get his company vision Empire 28 and see how you can apply it to your own business.  If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ Mon, 02 Mar 2026 18:00:00 -0000 full 1 5 TBC Studios What happens when you’re working 100 hours in your business, and then one day at a cafe you start feeling pressure on your chest… and it turns out that you’re having a heart attack. You’re only 40. That’s exactly what happened to Andrew Handosa (Doza for short) and he realised he needed to change everything about how he lived his life and ran his business. He fired his clients, started going on solo CEO retreats and now he has one of the fastest growing businesses in Australia. Not only that but he’s built out his team to 30 people in 2025 (all of which are just as committed to his vision) and he even took them to Hawaii in December because they all worked towards his company vision and absolutely smashed it. So how did he turn his life and company around? That’s what I’m asking him today. Key moments: 0:00 - The moment when Doza couldn’t tell his pregnant wife that they were completely broke 4:13 - The time Doza caught a team member stealing and sleeping on the job 8:52 - The moment that changed everything for him… 16:20 - Why firing his clients and changing his entire business model was one of the best things he did 18:46 - Why Doza put $250k back into the business 20:02 - The 70% decision rule that Doza uses to take action on his ideas rather than wait till he’s ready 23:08 - How to know if you’re accidentally setting your team up to fail 26:00 - The Geronimo Vision Book: How Doza creates a vision his team WANT to participate in 33:39 - Doza’s hiring funnel and why he talks candidates out of taking the job 35:42 - The importance of offshore teams and how to nurture them in your company 39:10 - The stuff founders should NOT be doing if they want to get time back from the business 40:35 - How Doza coaches his clients to become better leaders 46:00 - Separation Sunday: the way Doza and his team stay on track towards their company AND their personal goals each week (it’s a game changer) 56:50 - If Doza had to start from scratch what are the first three roles he would hire for Message Doza on IG @hey.doza ‘empire-jess’ to get his company vision Empire 28 and see how you can apply it to your own business.  If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ What happens when you’re working 100 hours in your business, and then one day at a cafe you start feeling pressure on your chest… and it turns out that you’re having a heart attack. You’re only 40.

That’s exactly what happened to Andrew Handosa (Doza for short) and he realised he needed to change everything about how he lived his life and ran his business.

He fired his clients, started going on solo CEO retreats and now he has one of the fastest growing businesses in Australia. Not only that but he’s built out his team to 30 people in 2025 (all of which are just as committed to his vision) and he even took them to Hawaii in December because they all worked towards his company vision and absolutely smashed it.

So how did he turn his life and company around? That’s what I’m asking him today.

Key moments:

0:00 - The moment when Doza couldn’t tell his pregnant wife that they were completely broke

4:13 - The time Doza caught a team member stealing and sleeping on the job

8:52 - The moment that changed everything for him…

16:20 - Why firing his clients and changing his entire business model was one of the best things he did

18:46 - Why Doza put $250k back into the business

20:02 - The 70% decision rule that Doza uses to take action on his ideas rather than wait till he’s ready

23:08 - How to know if you’re accidentally setting your team up to fail

26:00 - The Geronimo Vision Book: How Doza creates a vision his team WANT to participate in

33:39 - Doza’s hiring funnel and why he talks candidates out of taking the job

35:42 - The importance of offshore teams and how to nurture them in your company

39:10 - The stuff founders should NOT be doing if they want to get time back from the business

40:35 - How Doza coaches his clients to become better leaders

46:00 - Separation Sunday: the way Doza and his team stay on track towards their company AND their personal goals each week (it’s a game changer)

56:50 - If Doza had to start from scratch what are the first three roles he would hire for

Message Doza on IG @hey.doza ‘empire-jess’ to get his company vision Empire 28 and see how you can apply it to your own business. 


If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

]]> 3613 no The 5 Speaking Habits that Undermine You as a Leader with Annelise McCarthy aka Her Speaking Coach As a leader it’s not just what you say, but how you say it … and most CEOs? They get these 3 things wrong …  So today, I’m sitting down with speaking coach Annelise McCarthy to chat about what confident leadership actually looks like in practice. Annelise works with founders, C-suite leaders and executive teams around the world (from Australia to San Francisco) teaching people how to communicate with authority. We talk about the techniques you can implement to become a better leader, communicator and get (and give) feedback that will change the way your perceived forever.  Key moments: 0:00 - Why confidence isn’t something you’re born with + how leaders actually build it 10:18 - What to do when someone challenges you in front of others 12:01 - The reason why some people sound calm and self-assured even under pressure 16:19 - A breathing exercise to help you get more comfortable speaking at a slower and more confident pace 21:44 - Why a strong voice is one of the most underestimated leadership skills 26:05 - The 3 phrases that will change how you give feedback forever  33:37 - How to get people on your side when you’re pitching (before you even say anything) 40:32 -  The two rules that decide whether people listen to your pitch or tune out 44:55 - Why filler words creep in + what confident speakers do instead 54:41 - What surprised Annelise most about growing her team 10x last year 57:10 -  The moment she realised this work was bigger than just a business 59:48 - Why women still second guess themselves even at the top 1:03:28 - The first three hires Annelise would make if she started again  Want to book tickets to Annelise’s You’re on Mute Tour? Grab them here. Follow Annelise over at @herspeakingcoach and https://www.herspeakingcoach.com/ If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ Mon, 23 Feb 2026 18:00:00 -0000 full 1 4 TBC Studios As a leader it’s not just what you say, but how you say it … and most CEOs? They get these 3 things wrong …  So today, I’m sitting down with speaking coach Annelise McCarthy to chat about what confident leadership actually looks like in practice. Annelise works with founders, C-suite leaders and executive teams around the world (from Australia to San Francisco) teaching people how to communicate with authority. We talk about the techniques you can implement to become a better leader, communicator and get (and give) feedback that will change the way your perceived forever.  Key moments: 0:00 - Why confidence isn’t something you’re born with + how leaders actually build it 10:18 - What to do when someone challenges you in front of others 12:01 - The reason why some people sound calm and self-assured even under pressure 16:19 - A breathing exercise to help you get more comfortable speaking at a slower and more confident pace 21:44 - Why a strong voice is one of the most underestimated leadership skills 26:05 - The 3 phrases that will change how you give feedback forever  33:37 - How to get people on your side when you’re pitching (before you even say anything) 40:32 -  The two rules that decide whether people listen to your pitch or tune out 44:55 - Why filler words creep in + what confident speakers do instead 54:41 - What surprised Annelise most about growing her team 10x last year 57:10 -  The moment she realised this work was bigger than just a business 59:48 - Why women still second guess themselves even at the top 1:03:28 - The first three hires Annelise would make if she started again  Want to book tickets to Annelise’s You’re on Mute Tour? Grab them here. Follow Annelise over at @herspeakingcoach and https://www.herspeakingcoach.com/ If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ As a leader it’s not just what you say, but how you say it … and most CEOs? They get these 3 things wrong … 

So today, I’m sitting down with speaking coach Annelise McCarthy to chat about what confident leadership actually looks like in practice. Annelise works with founders, C-suite leaders and executive teams around the world (from Australia to San Francisco) teaching people how to communicate with authority.

We talk about the techniques you can implement to become a better leader, communicator and get (and give) feedback that will change the way your perceived forever. 

Key moments:

0:00 - Why confidence isn’t something you’re born with + how leaders actually build it

10:18 - What to do when someone challenges you in front of others

12:01 - The reason why some people sound calm and self-assured even under pressure

16:19 - A breathing exercise to help you get more comfortable speaking at a slower and more confident pace

21:44 - Why a strong voice is one of the most underestimated leadership skills

26:05 - The 3 phrases that will change how you give feedback forever 

33:37 - How to get people on your side when you’re pitching (before you even say anything)

40:32 -  The two rules that decide whether people listen to your pitch or tune out

44:55 - Why filler words creep in + what confident speakers do instead

54:41 - What surprised Annelise most about growing her team 10x last year

57:10 -  The moment she realised this work was bigger than just a business

59:48 - Why women still second guess themselves even at the top

1:03:28 - The first three hires Annelise would make if she started again 


Want to book tickets to Annelise’s You’re on Mute Tour? Grab them here.

Follow Annelise over at @herspeakingcoach and https://www.herspeakingcoach.com/

If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/


]]> 3916 no Inside Taki Moore’s Team: How He Runs a Multi-Million Dollar Business with Less Than 10 Staff What happens when a founder stops following the rules… and designs a business around how their brain actually works? Taki Moore, the founder behind Million Dollar Coach (and coach to Dan Martel, Erika Cramer, Jay Wright and so many other amazing founders ) built a multi-million dollar business with a huge team… and then made the decision to strip it RIGHT back.  But not only that…  He got rid of his entire sales team. Taking his business from 30+ team members to less than 10. Now he is booked out months in advance, feels more creative, gets to spend time doing what he enjoys the most AND loves working in his business again. So how did he do this? By ditching the playbook and finally listening to what makes him a great leader. Today I’m sitting down with Taki Moore, and his Head of Strategy Toni Bache, to talk about exactly how they're running their team, what was behind the decision to get rid of their sales team and how they restructured the business so it could grow without Taki burning out. You’ll hear: 0:00 - Why Taki Moore keeps his team intentionally small (and how having less people actually made the business easier to run) 1:49 - The reality behind hiring too many people… What happened when Taki’s business started to feel bloated 6:23 - The point where most founders get stuck when trying to lead a bigger business 8:56 - How to get clear on what you need in your hires so you can stop panic hiring, and start hiring people who lift the bar in your business 9:56 - Does leading your business feel exhausting? You might need to try this approach instead 15:24 - Who manages the team in Taki’s business and why that role changed everything for him 18:29 - They key to having a team that runs well without constantly needing to check in or fix problems 20:48 - The Talent Density Test: The secret behind how Netflix hires 25:30 - What actually happened when Taki told his team he was downsizing his 30+ team to less than 10 31:05 - How to design a team around the way YOU work the best (not the way you think a “proper CEO” is supposed to work) 37:48 - The 5 step process Taki and Toni use to decide what parts of the business they can cut down on to get time and money back 40:26 - Good hires don’t come from job listings - they come from this instead 47:16 - What’s next for Taki and Million Dollar Coach 55:46 -  If Taki had to start completely all over and rebuild his whole team tomorrow… What's the first three roles he’d hire for and why Want more of Taki? Find him on IG @takimoore or over on YouTube here. Follow Toni over at https://www.instagram.com/toni.bache/?hl=en  If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠  Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy  Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠  And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/  Mon, 16 Feb 2026 18:10:00 -0000 full 1 3 TBC Studios What happens when a founder stops following the rules… and designs a business around how their brain actually works? Taki Moore, the founder behind Million Dollar Coach (and coach to Dan Martel, Erika Cramer, Jay Wright and so many other amazing founders ) built a multi-million dollar business with a huge team… and then made the decision to strip it RIGHT back.  But not only that…  He got rid of his entire sales team. Taking his business from 30+ team members to less than 10. Now he is booked out months in advance, feels more creative, gets to spend time doing what he enjoys the most AND loves working in his business again. So how did he do this? By ditching the playbook and finally listening to what makes him a great leader. Today I’m sitting down with Taki Moore, and his Head of Strategy Toni Bache, to talk about exactly how they're running their team, what was behind the decision to get rid of their sales team and how they restructured the business so it could grow without Taki burning out. You’ll hear: 0:00 - Why Taki Moore keeps his team intentionally small (and how having less people actually made the business easier to run) 1:49 - The reality behind hiring too many people… What happened when Taki’s business started to feel bloated 6:23 - The point where most founders get stuck when trying to lead a bigger business 8:56 - How to get clear on what you need in your hires so you can stop panic hiring, and start hiring people who lift the bar in your business 9:56 - Does leading your business feel exhausting? You might need to try this approach instead 15:24 - Who manages the team in Taki’s business and why that role changed everything for him 18:29 - They key to having a team that runs well without constantly needing to check in or fix problems 20:48 - The Talent Density Test: The secret behind how Netflix hires 25:30 - What actually happened when Taki told his team he was downsizing his 30+ team to less than 10 31:05 - How to design a team around the way YOU work the best (not the way you think a “proper CEO” is supposed to work) 37:48 - The 5 step process Taki and Toni use to decide what parts of the business they can cut down on to get time and money back 40:26 - Good hires don’t come from job listings - they come from this instead 47:16 - What’s next for Taki and Million Dollar Coach 55:46 -  If Taki had to start completely all over and rebuild his whole team tomorrow… What's the first three roles he’d hire for and why Want more of Taki? Find him on IG @takimoore or over on YouTube here. Follow Toni over at https://www.instagram.com/toni.bache/?hl=en  If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠  Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy  Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠  And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/  What happens when a founder stops following the rules… and designs a business around how their brain actually works?

Taki Moore, the founder behind Million Dollar Coach (and coach to Dan Martel, Erika Cramer, Jay Wright and so many other amazing founders ) built a multi-million dollar business with a huge team… and then made the decision to strip it RIGHT back. 

But not only that… 

He got rid of his entire sales team. Taking his business from 30+ team members to less than 10.

Now he is booked out months in advance, feels more creative, gets to spend time doing what he enjoys the most AND loves working in his business again.

So how did he do this?

By ditching the playbook and finally listening to what makes him a great leader.

Today I’m sitting down with Taki Moore, and his Head of Strategy Toni Bache, to talk about exactly how they're running their team, what was behind the decision to get rid of their sales team and how they restructured the business so it could grow without Taki burning out.

You’ll hear:

0:00 - Why Taki Moore keeps his team intentionally small (and how having less people actually made the business easier to run)

1:49 - The reality behind hiring too many people… What happened when Taki’s business started to feel bloated

6:23 - The point where most founders get stuck when trying to lead a bigger business

8:56 - How to get clear on what you need in your hires so you can stop panic hiring, and start hiring people who lift the bar in your business

9:56 - Does leading your business feel exhausting? You might need to try this approach instead

15:24 - Who manages the team in Taki’s business and why that role changed everything for him

18:29 - They key to having a team that runs well without constantly needing to check in or fix problems

20:48 - The Talent Density Test: The secret behind how Netflix hires

25:30 - What actually happened when Taki told his team he was downsizing his 30+ team to less than 10

31:05 - How to design a team around the way YOU work the best (not the way you think a “proper CEO” is supposed to work)

37:48 - The 5 step process Taki and Toni use to decide what parts of the business they can cut down on to get time and money back

40:26 - Good hires don’t come from job listings - they come from this instead

47:16 - What’s next for Taki and Million Dollar Coach

55:46 -  If Taki had to start completely all over and rebuild his whole team tomorrow… What's the first three roles he’d hire for and why


Want more of Taki? Find him on IG @takimoore or over on YouTube here.

Follow Toni over at https://www.instagram.com/toni.bache/?hl=en 


If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ 

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy 

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ 

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ 


]]> 3742 no Leading a Team of 700: What Emil Juresic Learnt About Team Retention + Why You Lose Good People How do business owners manage hundreds of people… and most of them actually want to stay in the company in an era where people only stay 1 year? Emil Juresic is the founder of multiple businesses (including NGU Real Estate) with over 700 people across his companies. And within that, team members are staying for 5, 10 even sometimes 20 years. How has he become a leader that incredible people want to work for? What did he have to learn to be able to hold onto his talent? Today we’re talking about how great leaders think about responsibility, how to set expectations early in your team (including when you’re hiring CEOs) and how to create teams that naturally grow into leadership roles without needing to be replaced every couple years. You’ll hear: 0:00 - Why I got Emil on  02:40 - Emil’s perspective on employees after 27 years that quietly changes how long people want to stay working for you 06:15 - The life experiences that happen early in your life that might be shaping the way you show up at work 08:30 - The expectation founders always bring into hiring that causes BIG problems later down the line 11:05 - Why the first hires almost never fail (and it’s not for the reason you think) 13:15 - The one question Emil now asks to check if someone truly fits into his businesses 16:50 - How to get your team thinking about being a part of your businesses in the long term 24:00 - The strategy you need if you are going to bring in senior leaders  25:55 - What long term growth inside a business actually looks like in real life 31:05 - Should you recruit within … or bring someone in from outside?  33:55 - Why incentives alone don’t work 37:15 - How Emil stays across multiple businesses without being involved in everything 39:10 - The one factor that determines whether offshore teams become an advantage or a headache 45:05 - The shift leaders need to make to stay relevant in today’s world  47:00 - Which role Emil would hire first if he was starting over again  Connect with Emil over at https://www.instagram.com/emil_juresic/?hl=en and https://www.instagram.com/ngu_real_estate/?hl=en  If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠  Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy  Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠  And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/  Mon, 16 Feb 2026 18:05:00 -0000 full 1 2 TBC Studios How do business owners manage hundreds of people… and most of them actually want to stay in the company in an era where people only stay 1 year? Emil Juresic is the founder of multiple businesses (including NGU Real Estate) with over 700 people across his companies. And within that, team members are staying for 5, 10 even sometimes 20 years. How has he become a leader that incredible people want to work for? What did he have to learn to be able to hold onto his talent? Today we’re talking about how great leaders think about responsibility, how to set expectations early in your team (including when you’re hiring CEOs) and how to create teams that naturally grow into leadership roles without needing to be replaced every couple years. You’ll hear: 0:00 - Why I got Emil on  02:40 - Emil’s perspective on employees after 27 years that quietly changes how long people want to stay working for you 06:15 - The life experiences that happen early in your life that might be shaping the way you show up at work 08:30 - The expectation founders always bring into hiring that causes BIG problems later down the line 11:05 - Why the first hires almost never fail (and it’s not for the reason you think) 13:15 - The one question Emil now asks to check if someone truly fits into his businesses 16:50 - How to get your team thinking about being a part of your businesses in the long term 24:00 - The strategy you need if you are going to bring in senior leaders  25:55 - What long term growth inside a business actually looks like in real life 31:05 - Should you recruit within … or bring someone in from outside?  33:55 - Why incentives alone don’t work 37:15 - How Emil stays across multiple businesses without being involved in everything 39:10 - The one factor that determines whether offshore teams become an advantage or a headache 45:05 - The shift leaders need to make to stay relevant in today’s world  47:00 - Which role Emil would hire first if he was starting over again  Connect with Emil over at https://www.instagram.com/emil_juresic/?hl=en and https://www.instagram.com/ngu_real_estate/?hl=en  If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠  Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy  Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠  And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/  How do business owners manage hundreds of people… and most of them actually want to stay in the company in an era where people only stay 1 year?

Emil Juresic is the founder of multiple businesses (including NGU Real Estate) with over 700 people across his companies. And within that, team members are staying for 5, 10 even sometimes 20 years.

How has he become a leader that incredible people want to work for?

What did he have to learn to be able to hold onto his talent?

Today we’re talking about how great leaders think about responsibility, how to set expectations early in your team (including when you’re hiring CEOs) and how to create teams that naturally grow into leadership roles without needing to be replaced every couple years.

You’ll hear:

0:00 - Why I got Emil on 

02:40 - Emil’s perspective on employees after 27 years that quietly changes how long people want to stay working for you

06:15 - The life experiences that happen early in your life that might be shaping the way you show up at work

08:30 - The expectation founders always bring into hiring that causes BIG problems later down the line

11:05 - Why the first hires almost never fail (and it’s not for the reason you think)

13:15 - The one question Emil now asks to check if someone truly fits into his businesses

16:50 - How to get your team thinking about being a part of your businesses in the long term

24:00 - The strategy you need if you are going to bring in senior leaders 

25:55 - What long term growth inside a business actually looks like in real life

31:05 - Should you recruit within … or bring someone in from outside? 

33:55 - Why incentives alone don’t work

37:15 - How Emil stays across multiple businesses without being involved in everything

39:10 - The one factor that determines whether offshore teams become an advantage or a headache

45:05 - The shift leaders need to make to stay relevant in today’s world 

47:00 - Which role Emil would hire first if he was starting over again 

Connect with Emil over at https://www.instagram.com/emil_juresic/?hl=en and https://www.instagram.com/ngu_real_estate/?hl=en 

If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ 

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy 

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ 

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ 



]]> 2565 no How to Build a Team That Doesn’t Need You Every Day With Jack & Amanda Delosa What actually needs to happen before a founder can step back from their business… without everything falling apart? In this episode, I’m sitting down with Jack and Amanda Delosa to talk about what it really takes to build a business that doesn’t rely on the founder for every decision, every hire and  every problem. Jack has built, scaled and exited multiple companies, and now leads The Entourage with a team that operates without his daily involvement (his operational requirement is 1 hour a fortnight). And because one of the most important 'teams' you'll ever be part of I wanted to speak to his wife Amanda to talk about how they make they're relationship dynamic work and the biggest mistakes they see most founders make when it comes to their home life. You don’t have to choose between life and your business, but if you want a business that runs and growth with out you pushing every single day you do need to put some systems in place. That’s what we’re talking about today.  You’ll hear: 0:00 - Everything that had to be in place before Jack could step back from the business and move countries 3:28 - Should you bring your partner into the business? All the pros and cons 7:32 - The two roles every scaling business needs 13:59 - Why promoting your best technician to manager could be the worst thing you do 14:42 - Why you’ll never hire an A Player through a job ad 18:21 - Jack swears by hiring from this one industry (you won’t guess what it is) 20:28 - Amanda’s secret to balancing motherhood and her business 24:41 - Jack’s model for scaling a successful business 26:51 - What a founder’s role looks like once the business is no longer dependent on them every day 33:42 - How to spot the weaknesses in your team just by looking at your org chart 35:47 - The secret to building cash flow before building a bigger team 37:54 - The framework Jack uses to decide what to fix next in a scaling business 40:44 - The three roles Jack would hire first if he had to rebuild everything from scratch 41:16 - Amanda’s perspective on building a team when you know you’re just not wired for operations Want to work with Jack and his team at Entourage? Find out more at www.the-entourage.com If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ Mon, 16 Feb 2026 18:00:00 -0000 full 1 1 TBC Studios What actually needs to happen before a founder can step back from their business… without everything falling apart? In this episode, I’m sitting down with Jack and Amanda Delosa to talk about what it really takes to build a business that doesn’t rely on the founder for every decision, every hire and  every problem. Jack has built, scaled and exited multiple companies, and now leads The Entourage with a team that operates without his daily involvement (his operational requirement is 1 hour a fortnight). And because one of the most important 'teams' you'll ever be part of I wanted to speak to his wife Amanda to talk about how they make they're relationship dynamic work and the biggest mistakes they see most founders make when it comes to their home life. You don’t have to choose between life and your business, but if you want a business that runs and growth with out you pushing every single day you do need to put some systems in place. That’s what we’re talking about today.  You’ll hear: 0:00 - Everything that had to be in place before Jack could step back from the business and move countries 3:28 - Should you bring your partner into the business? All the pros and cons 7:32 - The two roles every scaling business needs 13:59 - Why promoting your best technician to manager could be the worst thing you do 14:42 - Why you’ll never hire an A Player through a job ad 18:21 - Jack swears by hiring from this one industry (you won’t guess what it is) 20:28 - Amanda’s secret to balancing motherhood and her business 24:41 - Jack’s model for scaling a successful business 26:51 - What a founder’s role looks like once the business is no longer dependent on them every day 33:42 - How to spot the weaknesses in your team just by looking at your org chart 35:47 - The secret to building cash flow before building a bigger team 37:54 - The framework Jack uses to decide what to fix next in a scaling business 40:44 - The three roles Jack would hire first if he had to rebuild everything from scratch 41:16 - Amanda’s perspective on building a team when you know you’re just not wired for operations Want to work with Jack and his team at Entourage? Find out more at www.the-entourage.com If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ What actually needs to happen before a founder can step back from their business… without everything falling apart?

In this episode, I’m sitting down with Jack and Amanda Delosa to talk about what it really takes to build a business that doesn’t rely on the founder for every decision, every hire and  every problem.


Jack has built, scaled and exited multiple companies, and now leads The Entourage with a team that operates without his daily involvement (his operational requirement is 1 hour a fortnight). And because one of the most important 'teams' you'll ever be part of I wanted to speak to his wife Amanda to talk about how they make they're relationship dynamic work and the biggest mistakes they see most founders make when it comes to their home life.


You don’t have to choose between life and your business, but if you want a business that runs and growth with out you pushing every single day you do need to put some systems in place. That’s what we’re talking about today. 


You’ll hear:

0:00 - Everything that had to be in place before Jack could step back from the business and move countries

3:28 - Should you bring your partner into the business? All the pros and cons

7:32 - The two roles every scaling business needs

13:59 - Why promoting your best technician to manager could be the worst thing you do

14:42 - Why you’ll never hire an A Player through a job ad

18:21 - Jack swears by hiring from this one industry (you won’t guess what it is)

20:28 - Amanda’s secret to balancing motherhood and her business

24:41 - Jack’s model for scaling a successful business

26:51 - What a founder’s role looks like once the business is no longer dependent on them every day

33:42 - How to spot the weaknesses in your team just by looking at your org chart

35:47 - The secret to building cash flow before building a bigger team

37:54 - The framework Jack uses to decide what to fix next in a scaling business

40:44 - The three roles Jack would hire first if he had to rebuild everything from scratch

41:16 - Amanda’s perspective on building a team when you know you’re just not wired for operations


Want to work with Jack and his team at Entourage? Find out more at www.the-entourage.com

If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠


Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

]]> 2567 no What do the teams behind the best founders look like?  We know that the foundation of any great business is their team, but most of us are never taught how to lead them.  So I wanted to sit down with the best leaders and founders in the world and find out how they did it.  Who did they hire?  What mistakes did they make? And what do they wish someone had told them years ago? These are the stories they haven't told before and the things that made the biggest difference in their business.  If you want to stop being the bottleneck in your business, delegate properly and build a culture that people can’t wait to be part of Subscribe now wherever you're listening because you won't wanna miss these episodes.  If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠  Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy  Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠  And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/ Sun, 15 Feb 2026 08:51:00 -0000 trailer TBC Studios  We know that the foundation of any great business is their team, but most of us are never taught how to lead them.  So I wanted to sit down with the best leaders and founders in the world and find out how they did it.  Who did they hire?  What mistakes did they make? And what do they wish someone had told them years ago? These are the stories they haven't told before and the things that made the biggest difference in their business.  If you want to stop being the bottleneck in your business, delegate properly and build a culture that people can’t wait to be part of Subscribe now wherever you're listening because you won't wanna miss these episodes.  If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠  Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy  Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠  And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/  We know that the foundation of any great business is their team, but most of us are never taught how to lead them. 

So I wanted to sit down with the best leaders and founders in the world and find out how they did it. 

Who did they hire? 

What mistakes did they make?

And what do they wish someone had told them years ago?

These are the stories they haven't told before and the things that made the biggest difference in their business. 

If you want to stop being the bottleneck in your business, delegate properly and build a culture that people can’t wait to be part of Subscribe now wherever you're listening because you won't wanna miss these episodes. 

If you want help building your offshore team, send me a message over at @jesswhatman_agentsync - ⁠https://www.instagram.com/jesswhatman_agentsync/⁠ 

Not sure what you could delegate or the next role you need? Ask Andy - https://agentsync.com.au/meet-andy 

Find out more about off-shore employees over at ⁠https://www.instagram.com/agentsync_/⁠ and ⁠https://agentsync.com.au/⁠ 

And see behind the scenes content over at https://www.instagram.com/built.to.lead.podcast/

]]> 54 no