In this episode, Peter Micca, Managing Partner at Caduceus Capital, shares how his transition from building Deloitte’s digital health technology practice to leading a healthcare investment firm shaped his perspective on scaling businesses. He explains why Caduceus Capital is creating more than a fund by combining capital with go-to-market support, partnerships, and direct access to healthcare stakeholders. Peter outlines what sets companies apart in a more selective investment landscape, emphasizing the need for clear ROI, scalability, and a path to profitability. He also highlights the healthcare innovations that excite him most, particularly those that empower physicians, expand access, and lower costs.

Tune in to learn why the future of healthcare innovation belongs to companies that pair strong technology with practical value, smart partnerships, and measurable outcomes.

Resources:

• Connect with and follow Peter Micca on LinkedIn!

• Follow Caduceus Capital Partners on LinkedIn and explore their website!

In this episode, Tracy McQuay of Medtronic and Kevin Humphrey and Emily Barnhart of Cardinal Health discuss how their long-standing collaboration helps ambulatory surgery centers reduce complexity while maintaining clinical quality. Emily explains Cardinal’s Performance Plus™ program and how joint planning, KPI scorecards, and added inventory strengthen service across Medtronic’s product lines. Kevin shares how ASC-focused teams support new center builds, optimize layouts, and drive savings through purchasing reviews and vendor consolidation. Tracy highlights a “not a transaction” kickoff model, capital-light tech integration, and examples like rapid suture conversions and Microstream™ capnography standardization to simplify supply chains and relieve cost pressure.

Tune in to learn how tighter collaboration between suppliers and distributors can make ASC operations simpler, more resilient, and more cost-effective.

Resources:

• Connect with and follow Tracy McQuay on LinkedIn.

• Follow Medtronic on LinkedIn and discover their website!

• Follow and connect with Kevin Humphrey on LinkedIn.

• Follow and connect with Emily Barnhart on LinkedIn.

• Follow Cardinal Health on LinkedIn and discover their website!

In this episode, Abhi Sindhwani, Chief Growth Officer at Particle Health, shares how his own experience coordinating care for his mother after a stroke exposed the painful reality of fragmented records across health systems and state lines. He explains why interoperability is still broken, why simply giving patients access to raw data is not enough, and why healthcare organizations need validated, enriched, and structured information they can actually use. Abhi also discusses how Particle Health helps care teams access longitudinal patient records, receive meaningful alerts, and use AI-generated discharge summaries to reduce friction, improve trust, and help clinicians work at the top of their license. He highlights the importance of portability, the risks of information blocking, and the need to refocus the system around the patient.

Tune in to learn how better data flow can create better care experiences for patients, providers, and the broader healthcare ecosystem. 

Resources:

• Connect with and follow Abhi Sindhwani on LinkedIn.

• Follow Particle Health on LinkedIn and explore their website!

In this episode, Jason Rose, CEO and Board Member of Clearsense, explains why application decommissioning has become one of the most important financial strategies for health systems facing margin pressure, rising costs, and growing demands for innovation. He shares that many organizations are carrying bloated application stacks filled with redundant, legacy, and “zombie” systems created by mergers, EHR rollouts, cloud migrations, and years of technical debt. Jason also discusses how Clearsense and Trinity Health built a programmatic approach to application rationalization that has already removed hundreds of applications and is approaching $100 million in software licensing cost savings. By combining governance, procurement planning, data extraction, curation, and decommissioning into an “assembly line” model, organizations can move faster, reduce risk, and create permanent savings that fund future priorities.

Tune in to hear why application rationalization is no longer optional, and how health systems can turn it into a repeatable strategy for cost optimization and operational transformation.

Resources:

• Connect with and follow Jason Rose on LinkedIn.
• Follow Clearsense on LinkedIn and explore their website!

Unburdening physicians through AI documentation. In this episode, Pat Williams, CEO and Co-Founder at iScribeHealth, talks about making EHRs easier to navigate for high-volume specialty physicians. He discusses transitioning from a network of human scribes to a high-accuracy AI model that leverages a decade of market data. He also explains how real-time AI can coach providers to adhere to managed care rules and prevent claim denials at the front end. This episode focuses on removing the administrative boat anchor so doctors can focus on patients and their families. 

Tune in to recapture your time and focus!

Resources:

• Connect with and follow Pat Williams on LinkedIn.
• Follow iScribeHealth on LinkedIn and explore their Website!
• Listen to the Truly Integrated podcast.

In this episode, Chris Thompson, founder and CEO of Sober Sidekick, shares how his personal experience with addiction inspired him to build a platform focused on reducing isolation and providing real-time support. He explains why relapse, overdose, and crises often occur outside traditional care settings, where support is limited. The platform addresses this gap through peer support, behavioral signals, and care navigation to engage people when it matters most. Chris also critiques traditional treatment incentives and emphasizes the need for a more empathetic, proactive, and trust-based approach to long-term recovery.

Tune in and learn how always-on, empathy-driven support can help people sustain recovery and rethink how addiction care is delivered!

Resources:

• Connect with and follow Chris Thomson on LinkedIn.
• Learn more about Sober Sidekick by Empathy Health Tech on their LinkedIn and explore their website.

In this episode, Ed Gaudet, CEO and founder of Censinet, returns to discuss the growing momentum in healthcare risk, governance, and AI. He explains how the industry has moved from early curiosity about AI to a focus on practical implementation, measurable value, and real outcomes. Ed shares Censinet’s latest work in benchmarking cybersecurity and AI governance maturity, along with its expansion into systemic risk to strengthen organizational resiliency. He also highlights the company’s GRC AI vision, including agentic capabilities designed to move healthcare organizations from passive documentation to more actionable, connected governance.

Tune in to learn how healthcare leaders can think more broadly about resiliency, embrace AI with intention, and build systems that are better prepared for disruption. 

Resources:

• Connect with and follow Ed Gaudet on LinkedIn.

• Follow Censinet on LinkedIn and explore their website!

• Listen to Risk Never Sleeps Podcast here. 

In this episode, Bo Bartholomew, CEO and chairman of EvidenceCare, shares how his experience as a hospital administrator shaped his focus on improving care and clinical operations. He explains how EvidenceCare embeds insights and decision support directly into the electronic health record, replacing manual processes with workflow-friendly automation. Bo discusses how the platform supports clinical, care management, and financial leaders by improving documentation, reducing administrative burden, and enabling better decisions at the point of care. He also emphasizes that real value in AI comes from solving clear problems without disrupting security or clinical workflows.

Tune in to learn how smarter clinical decision support can give providers more time, improve operational efficiency, and create meaningful value for hospitals.

Resources:

• Connect with and follow Bo Bartholomew on LinkedIn!

• Follow EvidenceCare on LinkedIn and explore their website!

• Email Bo Bartholomew: bo.bartholomew@evidence.care

In this episode, Helen Oscislawski, a healthcare data privacy and interoperability attorney, explains that behavioral health and substance use data require stricter privacy protections due to their sensitivity and history of misuse, and are governed by laws such as 42 CFR Part 2. She highlights how modern interoperability and AI create new opportunities to share data more precisely, but also introduce greater legal and ethical risks. Updated regulations now allow more flexible data sharing to improve care coordination, while introducing stronger enforcement and penalties for non-compliance. She emphasizes that success depends on “privacy by design,” strong governance, and a deep understanding of consent frameworks to preserve patient trust.

Tune in to learn how smarter consent, stronger privacy frameworks, and better governance can unlock safer, more effective data sharing in behavioral health!

Resources:

• Connect with and follow Helen Oscislawski on LinkedIn.
• Follow Attorneys Oscislawski LLC on LinkedIn and visit their website.
• Check out the Legal HIE website. 

In this episode, Marc Zemel, CEO of Retia Medical, shares the personal story that led him from engineering into medtech after losing his father to sudden cardiac arrest. He explains how Retia is rethinking cardiovascular monitoring by moving beyond bedside hardware into software-driven, distributed intelligence that leverages data hospitals already collect. Marc discusses the recent FDA clearance of Argos Infinity, Retia’s cardiovascular intelligence software platform, and how it expands access to advanced hemodynamic insight across operating rooms, ICUs, and tele-ICU environments. He also highlights why traditional monitoring models have been too limited, how earlier detection can reduce costly delays in care, and why hospitals now need technologies that help clinicians do more with fewer resources.

Tune in to learn how distributed cardiovascular intelligence could help clinicians detect deterioration earlier, improve outcomes, and reshape how critical care decisions are made!

Resources:

• Connect with and follow Marc Zemel on LinkedIn.

• Follow Retia Medical on LinkedIn and explore their website!

• Read more about Argos Infinity and Retia’s recent FDA clearance here.

In this episode, Megan Schmidt, President and CEO of Madaket Health, and Nicole Berryman, SVP of Growth and Partnerships at Verisys, expose how healthcare’s provider data problem stems from poor data quality, not a lack of technology. The industry’s pursuit of a single “golden record” is misguided, as provider data is constantly changing and must be continuously monitored and refreshed. A data-first approach, focused on clean, validated, and actively managed data, is essential before applying technology. By partnering across credentialing, monitoring, and enrollment, organizations can create a more accurate, efficient, and proactive data ecosystem.

Tune in to hear why chasing the “golden record” may be holding healthcare back, and what a true data-first strategy looks like in practice!

Resources:

• Connect with and follow Megan Schmidt on LinkedIn.

• Follow Madaket Health on LinkedIn and explore their website!

• Connect with and follow Nicole Berryman on LinkedIn.

• Follow Verisys on LinkedIn and explore their website!

In this episode, Lindsay Arnold Sugden, CEO of SOL Mental Health, joins Saul Marquez to discuss what it takes to build a mental health organization centered on access, collaboration, and clinical excellence. Lindsay shares how SOL Mental Health serves as a front door to care through a broad outpatient model that supports adults, children, adolescents, and couples, both in person and virtually. She explains why untreated behavioral health conditions drive major downstream medical costs, why primary care clinicians need stronger behavioral health partners, and why patient education is essential when people do not know what kind of help they need. Lindsay also highlights SOL’s W-2 employment model, weekly supervision structure, and commitment to building a more connected, less fragmented care experience for patients and providers alike.

Tune in to learn how thoughtful mental health care delivery can improve patient outcomes, strengthen provider partnerships, and reduce avoidable costs across the healthcare system.

Resources:

• Connect with and follow Lindsay Arnold Sugden on LinkedIn.

• Follow  SOL Mental Health on LinkedIn and discover their website.

• Connect with SOL Mental Health on Facebook. 

In this episode, Davina Mena, Tribal Liaison for the Arizona Division of Problem Gambling, explains how behavioral addictions work and why gambling is often misunderstood, including how it can rewire the brain’s reward system much like substance use disorders. She describes how gambling addiction can surface at work through distraction, missed time, stress, and financial pressure, even when individuals appear high-functioning. Davina offers practical guidance for families and individuals, emphasizing empathy, healthy boundaries, honest self-checks, and awareness of local resources. She also urges providers to integrate brief screening questions into routine care and discusses the unique realities for tribal communities, where casinos support economic sovereignty while still posing risks that deserve proactive attention.

Tune in to better understand behavioral addictions, reduce stigma, and learn concrete ways families, providers, and communities can respond.

Resources:

• Connect with and follow Davina Mena on LinkedIn.
• Follow the Arizona Department of Gaming on LinkedIn. 
• Learn more about the Arizona Department of Gaming’s Problem Gambling Division on their website.
• Take the Problem Gambling Self-screening Quiz here.
• If someone you know is struggling with a gambling addiction, call 1-800-NEXT-STEP or the national helpline at 1-800-GAMBLER for confidential support.

In this episode, Ganesh Padmanabhan, Founder and CEO of Autonomize AI, joins Saul Marquez to unpack what it really takes to deploy AI in healthcare operations at scale. Ganesh shares why many point solutions create islands of efficiency instead of fixing end-to-end processes, and why prompting an LLM is the easy part compared to building production-ready AI that integrates into enterprise systems, meets compliance requirements, and earns clinical trust. He also offers a practical playbook for implementation: anticipate the trust gap, design for behavior change, and treat deployment as a true team sport across tech, clinical, ops, and compliance.

Tune in to learn how to move beyond AI hype and build operational AI that delivers measurable value in healthcare!

Resources:

• Connect with and follow Ganesh Padmanabhan on LinkedIn.

• Follow  Autonomize AI on LinkedIn and discover their website.

• Check out Ganesh’s podcast,  Stories in AI.

Mariya explains that the current healthcare system is often hampered by quarterly financial cycles and fragmented clinician training, which fail to account for the interconnected nature of the human body. She emphasizes that true systemic change begins with education, leading her to co-design a first-of-its-kind program at Harvard. This curriculum is specifically built to connect clinicians and innovators with the business, technology, and cross-disciplinary skills necessary to lead the next generation of integrated care delivery.

Tune in to discover how bridging the gap between clinical practice and business strategy can dismantle healthcare silos and finally put the whole patient at the center of the system.

Resources:

• Register for the webinar here:  https://bit.ly/4uj014j

• Apply now to the Convergent Leadership: Bridging Clinical Care, Business, and Technology: https://web.cvent.com/event/746b6bcb-1d12-4082-9c8c-c68c8b9e85fb/register

• Connect with and follow Mariya Filipova on LinkedIn.

• Follow Harvard School of Dental Medicine on LinkedIn.

• Explore the Harvard School of Dental Medicine Website.

• Follow Proclaim on LinkedIn.

• Explore the Proclaim Website.

In this episode, Michelle Turner, founder and CEO of Here Now Health, shares how her experience as a foster parent revealed critical gaps in mental healthcare access for children and young adults in the child welfare system. She explains how placement instability, case manager turnover, and reliance on crisis care undermine long-term stability and permanency. Michelle explores why foster youth drive significantly higher Medicaid spending due to emergency interventions rather than preventive care, and how virtual, trauma-informed therapy that follows the child can improve outcomes. She closes with insights on caregiver support and how Medicaid and policy can be better leveraged as preventive tools designed specifically for foster youth.

Tune in and learn how targeted, trauma-informed virtual care can prevent crisis, stabilize families, and transform outcomes for foster youth!

Resources:

• Connect with and follow Michelle Turner on LinkedIn.
• Learn more about Here Now Health on their LinkedIn and explore their website.

- ⁠BRSi Website ⁠
- ⁠Aamir Syed LinkedIn⁠

In this episode, Sabrina Runbeck, fractional COO and CSO, and co-founder of PulsePoint Path, discusses building a collaborative execution model that connects early-stage health tech startups, clinicians, and investors. She explains why moving beyond passive referral-based growth is essential for scaling companies with clarity and real ROI. Sabrina breaks down how startups often miss critical go-to-market fundamentals, including a true client-acquisition strategy and accountable leadership. Drawing from her background in cardiothoracic surgery, she shares how clinicians can transition into scalable advisory, executive, and investor roles to create one-to-many impact.

Tune in to learn how disciplined focus, the right people, and intentional collaboration can turn promising healthcare innovation into sustainable growth!

Resources:

• Connect with and follow Sabrina Runbeck on LinkedIn.

• Follow PulsePoint Path on LinkedIn and explore their website!

• Submit your Health Tech Impact Awards nomination here!

Effective value-based care depends on tight care coordination, clinician trust, and financial alignment that prevents avoidable hospitalizations.

In this episode, three healthcare leaders discuss why proactive kidney care depends on early identification and ongoing patient education, long before dialysis decisions become urgent. Colette Boroch, Director of Clinical Services at PRINE Health, explains how early screening, repeated education, and removing barriers like transportation help prevent patients from “crashing” into the hospital. Kathryn Anderton, Vice President of Clinical Operations at ThoroughCare, shares how care management platforms reduce documentation burden, standardize workflows, and free clinicians to focus on patients, while Jonathan Goldstein, Chief Financial Officer at PRINE Health, outlines how care coordination lowers avoidable utilization, improves quality metrics, and supports shared savings. Together, they explore provider buy-in, fragmented data, AI-enabled scalability, and why value-based care must be treated as a strategic asset.

Tune in and learn how clinical care, technology, and finance must work together to successfully scale value-based care.

Resources

• Connect with and follow Colette Boroch on LinkedIn.
• Follow PRINE Health on LinkedIn and discover their website!
• Follow and connect with Kathryn Anderton on LinkedIn.
• Learn more about ThoroughCare on LinkedIn and explore their website.
• Listen to Kathryn’s previous interview on the podcast here.
• Email Kathryn directly here.

In this episode, Dr. Justin Coffey, Chief Medical Officer at WorkIt Health, discusses how designing treatment around lived experience can transform substance use care. He explains the philosophy of patients as designers, why immediate access matters in moments of readiness, and how whole-person care better reflects the realities of recovery. The conversation highlights how digital care can reduce stigma, improve engagement, and reach underserved populations, including rural patients and pregnant individuals. Dr. Coffey shares practical examples of how technology, team-based care, and thoughtful design remove barriers while maintaining human connection and explores the future role of AI in supporting care delivery and patient empowerment.

Tune in and learn how patient-designed digital care can create more accessible, humane, and effective treatment.

Resources:

• Connect with and follow Dr. Justin Coffey on LinkedIn.
• Follow Workit Health on LinkedIn and explore their website.

In this episode, Adam Hutchinson, founder of oVRcome, discusses how lived experience with social anxiety and a background in technology led him to build a VR platform that expands access to exposure therapy worldwide. He explains why traditional exposure therapy is difficult, costly, and impractical for many conditions, and how VR “tricks the brain” to safely replicate real-world triggers without physical constraints. Adam explores the clinical value of immersive, filmed VR environments, the emerging role of generative AI in personalizing treatment, and the importance of maintaining realism for effective outcomes. He also shares insights from scaling a global startup from New Zealand, highlights use cases across self-help, clinicians, schools, payers, and health systems, and emphasizes the role of caregivers in successful treatment journeys.

Tune in and discover how immersive technology is revolutionizing anxiety care, lowering costs, and increasing access to proven mental health treatments worldwide!

Resources:

• Connect with and follow Adam Hutchinson on ⁠LinkedIn⁠.
• Follow oVRcome on ⁠LinkedIn⁠ and explore their ⁠website⁠. 

In this episode, sponsored by Amgen. Leandro Boer, Vice President of US Medical and General Medicines at Amgen, discusses how the company is reimagining care delivery to enhance access and outcomes, particularly for underserved populations. He explains how precision medicine, multi-omics, and advanced data use are driving innovation and preventing “data waste,” while Amgen invests heavily in R&D, including a $600 million Innovation and Discovery Science Center. Leandro highlights the role of technology in accelerating clinical trials through machine learning and anticipates three major shifts within the next five years: faster drug development, reduced administrative burden through the use of AI, and improved patient identification via care pathway automation. He also highlights Amgen’s goal to reduce cardiovascular events by 50% by 2030, the importance of diverse clinical representation through the RISE initiative, and the company’s commitment to employee well-being as the foundation for improved patient care.

Tune in and learn how innovation, equity, and purpose-driven leadership are transforming the future of healthcare!

Resources:

• Connect with and follow Leandro Boer on LinkedIn.
• Follow Amgen on LinkedIn and explore their website.

Aligned incentives change behavior faster than technology alone ever could.

In this episode, Dr. Farzad Mostashari, co-founder and CEO of Aledade, discusses how value-based care finally makes prevention profitable by rewarding primary care for keeping patients healthy rather than treating avoidable disease. He reflects on his path from public health and federal EHR leadership to building a nationwide platform that partners with independent practices to take total-cost-of-care contracts. Dr. Mostashari covers why fee-for-service warped EHRs into billing tools, how accountable care models reversed that logic, and why culture, long-term thinking, and technology at scale matter. He shares results from thousands of practices achieving higher blood-pressure control by focusing on stroke prevention, explains the economics of Medicare Shared Savings and expanding private contracts, and explores how AI can deliver just-in-time insights across hundreds of EHRs without forcing workflow change. 

Tune in and learn how aligning incentives, primary care, and AI can deliver better outcomes at lower cost!

Resources:

• Connect with and follow Dr. Farzad Mostashari on LinkedIn.
• Follow Aledade on LinkedIn and discover their website.
• Follow Aledade on LinkedIn and visit their website.
• Check out Aledade's Public Benefit Report and Medicare Shared Savings Program announcement.

In this episode, Shrenik Jain, founder and CEO of Marigold Health, and Robert McAlonan, Director of Behavioral Health at VNS Health, discuss how expanding the role of peer support can bridge the engagement gap in behavioral health. They share how their partnership is transforming access to care through a blend of technology and human connection, making services more accessible, private, and personalized. The conversation highlights how digital peer support offers a low-friction approach for individuals to seek help, thereby reducing hospitalizations and improving long-term recovery outcomes. Shrenik and Rob also explore the operational and systemic challenges of scaling peer support, from credentialing and integration to building value-based partnerships that reward outcomes.

Tune in and learn how technology-driven peer support can reshape behavioral health access, engagement, and recovery outcomes!

Resources:

• Connect with and follow Robert McAlonan on LinkedIn.
• Follow VNS Health on LinkedIn and visit their website. 
• Connect with and follow Shrenik Jain on LinkedIn.
• Follow Marigold Health on LinkedIn and visit their website.

Real AI in healthcare matters only if it delivers measurable value, not hype.

In this episode, Justin Liu, CEO of Charta Health, discusses how AI is transforming medical record review by making it faster, cheaper, and scalable across all patient charts. He explains why chart review is central to nearly every healthcare workflow and how AI uncovers insights that manual sampling cannot. Justin shares how Charta helps high-volume outpatient providers increase revenue, improve clinical oversight, and consolidate fragmented processes into a single, customized platform. He also emphasizes the importance of provider-specific workflows and warns that AI is only as effective as the humans who train it.

Tune in and learn how value-driven AI is reshaping healthcare operations at scale!

Resources:

• Connect with and follow Justin Liu on LinkedIn.

• Follow Charta Health on LinkedIn and discover their website.

• Email Justin directly here.

In this episode, Colleen Marshall, Chief Clinical Officer at Two Chairs, discusses how integrating therapy and psychiatry under one roof improves outcomes, reduces drop-off, and removes friction for patients. She explains measurement-based care (MBC), why real-time feedback in sessions drives better results, and how clinician training unlocks adoption. Colleen explores patient engagement, including why rapid access and strong matching matter and how coordinated care prevents conflicting treatment plans. She also breaks down value-based care in behavioral health, sharing how outcomes and retention can anchor shared-risk partnerships with payers. Finally, Colleen looks ahead to the future of behavioral health, including the responsible use of AI to support clinicians while maintaining ethical and effective care.

Tune in and learn how outcomes, engagement, and coordination can redefine success in behavioral healthcare!

Resources:

• Connect with and follow Colleen Marshall on LinkedIn.
• Follow Two Chairs on LinkedIn and visit their website.

Point-of-care engagement only works when technology serves real clinical workflows instead of forcing new ones.

In this episode, Angelo Campano, CEO of Flora Health, discusses how his company bridges pharmaceutical manufacturers, health systems, and digital platforms to deliver relevant content to physicians at the exact moment of care. He explains how Flora helps brands show up inside EHR workflows without disrupting clinicians, why partnerships with health systems and technology vendors matter more than reinventing distribution, and how education closes the language gap between pharma and health IT. Angelo also shares the origin story behind Flora, his contrarian bet on market access over AI hype, and how automating prior authorization and patient assistance can dramatically improve access to therapy, especially for underserved populations. Drawing from his experience as an ultramarathon runner, he explains how “thinking in chapters” applies to building companies, measuring impact, and sustaining long-term innovation in healthcare.

Tune in and learn how point-of-care strategy, market access, and disciplined execution can reshape patient access and outcomes!

Resources

• Connect with and follow Angelo Campano on LinkedIn.
• Follow Flora Health on LinkedIn and visit their website!

At-home blood testing is moving diagnostics out of clinics and into people’s lives, removing friction while expanding access to critical health insights.

In this episode, Michael Dubrovsky, co-founder and CEO of SiPhox Health, discusses how his team is reimagining blood testing through painless at-home collection and advanced diagnostics focused on longevity and overlooked biomarkers. He explains why traditional blood testing in the U.S. is burdened by complexity, how SiPhox fills gaps left by primary care, and the growing consumer demand for deeper health data. Michael shares the origins of the company’s silicon photonics technology, the challenges of clinician trust and FDA clearance, and how home testing is already saving lives by identifying conditions like heart disease and hemochromatosis earlier. He also explores B2B use cases, funnel optimization, health equity, and why betting on fully home-based testing is a bold but necessary move for the future of healthcare.

Tune in and learn how at-home diagnostics could fundamentally change how care is delivered and experienced!

Resources:

• Connect with and follow Michael Dubrovsky on LinkedIn.
• Follow SiPhox Health on LinkedIn and visit their website!
• Listen to Michael’s podcast on Apple Podcasts or Spotify.
• Email Michael directly here.

Embedding trusted clinical evidence directly into everyday workflows is becoming critical to reducing burnout and improving clinical decision-making.

In this episode, Christopher Sullivan, Vice President and General Manager of Pharmacy and Health Technology Solutions for Wolters Kluwer, discusses how the company is transforming from a traditional publishing company into a software-driven healthcare intelligence partner. He explains how products like UpToDate, Medi-Span, and Sentri7 function as an insight layer across retail pharmacies, hospitals, and the broader digital health ecosystem. A significant focus is UpToDate Connect, an API-based solution that embeds trusted clinical evidence directly into third-party platforms, keeping clinicians in workflow while reducing context switching. Christopher also shares early market feedback, highlighting efficiency gains, clinician confidence, and the importance of trusted content in an AI-driven world. Finally, he examines the future of agentic AI, non-clinical workflows, and the expanding role of partnerships in driving innovation. 

Tune in and discover how evidence-based insights are shaping faster, more innovative, and more sustainable healthcare!

Resources

• Connect with and follow Christopher Sullivan on LinkedIn.
  Follow Wolters Kluwer Health on LinkedIn and visit their website!

Accelerating drug development from ten years to one is possible when data, technology, and clinical trial design finally work together.

In this episode, Bari Kowal, Senior Vice President of Development Operations & Portfolio Management for Regeneron, discusses how modernizing clinical trials, strengthening data infrastructure, and using AI responsibly can expand patient access and accelerate development. She emphasizes that education is a significant missing link in clinical research and that true progress depends on interoperability rather than flashy standalone tools. Bari highlights the need for clean, structured data and strong partnerships with health systems to integrate genetics, EMRs, and real-world information for more personalized and preventive medicine. She also explores the future of drug development, emphasising the importance of reducing cycle time, fostering regulatory collaboration, streamlining protocols, ensuring site readiness, and simplifying trial complexity while leveraging digital biomarkers effectively.

Tune in and learn how thoughtful trial design, better data, and smarter collaboration can reinvent the path from discovery to patient impact!

Resources

• Connect with and follow Bari Kowal on LinkedIn.
• Follow Regeneron on LinkedIn and visit their website!

Making healthcare access as simple as booking a table? Almost.

In this episode, David Dyke, Chief Product Officer at Relatient, discusses how intelligent patient access is revolutionizing the healthcare experience. He explains why healthcare is far more complex than everyday consumer services and how Relatient uses organizational intelligence to streamline patient interactions across multiple channels. He dives into Dash, their platform that integrates with EMRs and practice systems, and shows how voice AI reduces repetitive tasks while guiding patients efficiently. Dyke emphasizes the importance of balancing automation with human touch to improve workflow and patient satisfaction.

Tune in to hear how Relatient is simplifying healthcare access for patients and providers alike!

Resources

• Connect with and follow David Dyke on LinkedIn.
• Follow Relatient on LinkedIn and explore their website!

Real-time transparency between payers and providers is becoming one of the most transformative levers in the healthcare industry.

In this episode, Madhu Pawar, Chief Product Officer at Optum, discusses how her team is tackling the long-standing inefficiencies buried in today’s claims processes. She explains how Optum Real connects payers and providers through a real-time multi-party hub, uses AI to interpret contracts and encounter data, and equips providers with AI-first workflows that dramatically reduce denials, rework, and confusion for patients. Madhu also highlights early pilot results with Allina Health, demonstrating improvements in both patient experience and operational accuracy. She shares why 84% of first-time denied claims are avoidable, why eliminating that friction is at the core of Optum’s mission, and why value-based care will benefit enormously from real-time intelligence. Looking ahead, Madhu outlines a bold vision in which real-time payment flows, AI-enabled clinical insights, and improved data exchange reshape the entire system's operations.

Tune in and learn how real-time transformation could redefine healthcare’s future!

Resources

• Connect with and follow Madhu Pawar on LinkedIn.
• Follow Optum on LinkedIn and visit their website!

AI is finally mature enough to move out of the way so nurses and clinicians can put humans back at the center of care. 

In this episode, Mary Varghese Presti, Corporate Vice President of Microsoft Health and Life Sciences, discusses how global clinician shortages and rising acuity are colliding with an “AI frontier” that can reshape documentation, workflows, and patient outcomes. She shares her personal story as the daughter and former nurse who saw workforce gaps firsthand, then explains why Dragon Copilot for nurses was built to relieve documentation overload and capture the “invisible” work nurses do at the bedside. Mary breaks down the leap from copilots to agentic services, where digital colleagues take on predictable, nonclinical tasks and surface patterns clinicians would miss, as in Stanford’s AI-enabled tumor boards. Finally, she paints a future of hybrid human–digital teams and ambient, background technology that restores time, presence, and dignity to care. 

Tune in and learn how AI can truly serve caregivers!

Resources

• Connect with and follow Mary Varghese Presti on LinkedIn.
• Follow Microsoft on LinkedIn.
• Visit the Microsoft and Life Sciences website!
• Listen to Mary’s previous interview on our podcast here.
• Watch Mary’s keynote presentation at the HLTH conference here.
  

This episode is brought to you by Censinet and Outcomes Rocket.

Trust and regulation are the real bottlenecks preventing AI from safely transforming healthcare.

In this episode, Brian Yam, Chief Operating Officer at Somnology, discusses the fast-evolving role of AI in healthcare, the risks of handling protected health information, and why building AI solutions internally can enhance security and regulatory control. He explains how medical-grade data, device-agnostic platforms, and strict cybersecurity standards are key to earning clinician trust and avoiding HIPAA breaches. Brian also explores AI regulation, human-in-the-loop systems, and why healthcare AI differs from consumer technology. He shares Sonology’s mission to improve sleep health, empower individuals with understandable medical data, and reflects on career risk-taking, leadership, and lessons from sports and law.

Tune in and learn how trustworthy AI, medical-grade standards, and human oversight can responsibly shape the future of healthcare innovation!

Resources:

• Connect with and follow Brian Yam on LinkedIn.

• Follow Somnology on LinkedIn and visit their website!

Clinical trials fail far more often due to flawed operations and unusable data than because of poor science.

In this episode, Heather Grey, Senior Vice President and General Manager of Real World Data, Clinical Trials, and Registry at Omega Healthcare, explains why clinical research continues to stall despite scientific breakthroughs and growing excitement around AI. She details how messy data, underprepared sites, missed timelines, and gaps in education across patients, providers, and pharma create systemic delays that limit patient access and slow drug development. Heather shows how pairing clinical expertise with AI-driven data curation can produce FDA-grade data, keep trials on track, and enable more health systems to participate in research. She concludes by emphasizing that AI alone is insufficient, and that strong infrastructure, human quality assurance, and operational discipline are essential for expanding trial access and diversity.

Tune in and learn how fixing execution, not chasing hype, is the real key to accelerating clinical trials!

Resources:

• Connect with and follow Heather Grey on LinkedIn.
• Follow Omega Healthcare on LinkedIn and visit their website!
• Email Heather directly here.
  

Nurses are at the forefront of healthcare innovation, yet their voices are often overlooked.

In this episode, Rosa Hart, a nurse, media consultant, and author recognized globally for advancing health communication, digital engagement, and nursing innovation, discusses her journey of hosting podcasts to educate stroke survivors and caregivers, as well as exploring the role of AI in healthcare. She shares how she created Stronger After Stroke and Nurse Rose’s Insights to provide guidance and ask bold questions about improving healthcare. Rosa discusses the challenges women face in stroke outcomes, the burdens on caregivers, and the importance of neuroplasticity and timely treatment. She also reflects on her experiences learning about AI and the importance of empowering nurses in technology adoption.

Tune in to hear Rosa’s insights on transforming healthcare through education, innovation, and advocacy!

Resources

• Connect with and follow Rosa Hart on LinkedIn.

• Follow Rosa Hart Media Consulting on LinkedIn and discover their website!

• Check out Rosa Hart’s podcasts here!

AI in healthcare is accelerating rapidly, and the winners will be those who lean in, set smart guardrails, and help shape what comes next. 

In this episode, Hamed Abbaszadegan, an internal medicine–trained physician and clinical informatics leader known as “The AI MD”, discusses the rapid shift from cautious curiosity to full-on AI adoption across healthcare, fueled by personal user experiences and rising trust. He unpacks optimism from the conference floor, discussing AI’s impact on mental health, longevity, and personalized prevention, as well as a future where individuals become their own data scientists through wearable devices and biosimulation. Hamed also explains why standards, governance, and human checkpoints matter, using USB-C as the most straightforward analogy for interoperability and guardrails. Finally, he veers into bold “what if” territory, measuring the soul, new frontiers of human evolution, and space travel, before circling back to courage, risk, and building responsibly. 

Tune in and learn how to embrace AI’s momentum, build with safeguards, and help improve mankind!

Resources:

• Connect with and follow Hamed Abbaszadegan on LinkedIn.

• Follow the University of Arizona College of Medicine on LinkedIn and visit their website!

Accessible diagnostics isn’t a luxury anymore; it’s the missing link preventing millions from receiving timely care.

In this episode, James York, Chief Commercial Officer and Head of Government Affairs for Molecular Testing Labs, discusses how reimagining the patient journey can remove the economic, geographic, and emotional barriers that keep people from getting essential tests. He explains how at-home self-collection, transparent pricing, and frictionless access are transforming diagnostics, especially for conditions like HIV, STIs, chronic disease markers, and wellness indicators. James walks through the challenges of pioneering new models in healthcare, including regulatory hurdles, industry resistance, and the realities of scaling without major outside funding. He also explains why affordability is inseparable from access, how virtual care has shifted expectations, and why focusing on everyday tests, not cutting-edge technology, is where the greatest impact lies.

Tune in and learn how simplifying diagnostics can unlock a more equitable, consumer-centered healthcare system!

Resources

• Connect with and follow James York on LinkedIn.
• Follow Molecular Testing Labs on LinkedIn and visit their website!
  

Unlock the secret to building high-performing, resilient teams in the age of AI.

In this episode, Raghunath Sapuram, CEO of the TLEX Institute, discusses unlocking human potential through resilience and leadership training, building high-performing teams, and promoting well-being and engagement in the workplace. He explains how immersive programs, such as the Sky Immersion Program, reduce stress, enhance focus, and strengthen trust and collaboration. Sapuram emphasizes that technology, including AI, should empower humans rather than replace them. He shares insights on aligning human potential with purpose to drive organizational success and adaptability.

Tune in to discover how aligning human potential with purpose can transform your team and organization.

Resources

• Connect with and follow Raghunath Sapuram on LinkedIn or reach out via email.

• Follow the TLEX Institute on LinkedIn and visit their website!

AI is finally eliminating the documentation burden that has slowed physicians for decades.

In this episode, Dr. James Maisel, CEO and founder of ZyDoc, shares his three-decade journey from retina surgeon to health-tech entrepreneur and how AI is transforming clinical documentation. He reflects on early attempts to build electronic health records in the 1990s, the inefficiencies created by click-heavy systems, and why dictation consistently outperformed keyboard-based workflows. Dr. Maisel explains how advances in speech recognition and generative AI now make real-time, structured clinical notes possible, seamlessly integrating into EHRs and significantly reducing physician workload. He also explores health literacy challenges, physician adoption, specialty-specific language models, and the future of AI-driven diagnostics, particularly in the context of eye imaging.

Tune in and learn how AI is reshaping clinical documentation, physician efficiency, and the future of medical practice!

Resources:

• Connect with and follow Dr. James Maisel on LinkedIn.

• Follow ZyDoc on LinkedIn and visit their website!

What if AI could not only track your health but truly care for you when your doctor isn't around?

In this episode, Dr. Jennie Luna, Founder and CEO of NuVee, discusses creating an AI health companion called Koa, designed to provide empathy and support to patients between doctor visits. She explains the difference between GLP-1 and GIP+GLP-1 medications for diabetes and obesity. Dr. Luna also shares her journey in healthcare, discussing how AI is transforming the industry and the need for more compassionate care in managing chronic conditions, such as obesity. She discusses how technology can bridge the gap in patient care, providing personalized support where it's needed most.

Tune in to discover how AI is transforming the future of healthcare and enabling patients to live healthier, more connected lives

Resources

• Connect with and follow Dr. Jennie Luna on LinkedIn.
• Follow NuVee on LinkedIn and discover their website!

Patients deserve transparency when AI influences their care, and health systems need governance that makes AI accountable at scale. 

In this episode, Dr. Jodyn Platt, an associate professor at the University of Michigan Medical School, discusses how patients and the public perceive AI in healthcare, why many are interested in knowing when AI is used, and how trust and shared decision-making influence acceptance. She explains three common reactions to health data use: some people shrug, some want ongoing updates, and some feel angry or surprised. Dr. Platt also explores how personal experiences, such as misdiagnosis, can intensify skepticism toward healthcare decisions and technology. Finally, she argues for an AI registry model to track the deployment of tools, their locations, and their impact, while acknowledging the challenge of keeping information current as models evolve.

Tune in and learn how transparency and smarter governance can make clinical AI safer, more accountable, and more trustworthy!

Resources:

• Connect with and follow Dr. Jodyn Platt on LinkedIn.

• Follow the University of Michigan Medical School on LinkedIn and visit their website!

Bridging medical and dental care with AI is no longer optional; it is essential for the future of patient care and clinician support.

In this episode, Dr. Kathryn Alderman, CEO and founder of Intelligent Care Alliance, shares how her background in biological and functional dentistry led her to challenge the silos separating dental, medical, mental health, and pharmacy care. She explains how AI can provide 360-degree support for clinicians by streamlining workflows, improving patient outcomes, and reducing burnout. Kathryn introduces her AI Advantage Framework for selecting and deploying AI in clinical settings, while unpacking the risks and rewards of innovation and entrepreneurship. She also previews a global summit in London designed to unite clinicians, technologists, and investors, and reflects on how her motorsports upbringing shaped her fearless, disciplined leadership style.

Tune in and learn how AI, courage, and collaboration are reshaping healthcare delivery worldwide!

Resources

• Connect with and follow Dr. Kathryn Alderman on LinkedIn.

• Follow Intelligent Care Alliance on LinkedIn and visit their website!

Ethical AI in healthcare will only matter if it delivers real clinical and financial outcomes, not hype or talk.

In this episode, sponsored by Outcomes Rocket and Censinet, Sherri Douville, a healthcare AI leader and CEO of Medigram, discusses the urgent need to make AI work for healthcare as hospitals face financial strain, Medicaid pressure, and rising administrative burdens. She explains why trust, safety, and standards are foundational to the responsible deployment of AI and why collaboration among clinicians, engineers, and executives is critical. Sherri explores the creation of a non-commercial trust framework to operationalize AI ethics, warning against “talk-only” innovation and emphasizing that execution matters more than ideas. She also addresses leadership, extreme self-awareness in team building, and how AI can reduce systemic waste and administrative overload, thereby giving clinicians more time for care.

Tune in and learn how ethical, execution-driven AI can realistically improve healthcare outcomes and sustainability!

Resources

• Connect with and follow Sherri Douville on LinkedIn.

• Follow Medigram on LinkedIn and visit their website!

In this episode, Danielle Vaeth, Head of Strategic Development and Enterprise Sales at Qbtech, discusses how technology is reshaping the assessment and management of ADHD through objective measurement and data-driven insights. She explains why rating scales remain important but incomplete due to bias, stigma, and variability, and how adding objective measures can strengthen clinical confidence, patient trust, and treatment optimization. Danielle examines the gradual yet significant development of behavioral health technology, the impact of access and equity, and the increasing importance of software-driven tools in both urban and rural care settings. She also shares how machine learning and personalized data are shaping the future of ADHD treatment, why measuring outcomes is critical for value-based care, and how aligning incentives across clinicians, patients, and payers can drive better results.

Tune in and learn how objective data, technology, and incentives can transform ADHD care over the next five years!

Resources:

• Connect with and follow Danielle Vaeth on LinkedIn.
• Follow Qbtech on LinkedIn and explore their website.

In fast-moving markets, too much information can feel reassuring, but it may actually be holding organizations back.

In this episode, Sandy Richardson and Zoe Brown, Principals in Lumanity’s Strategy Consulting team, explore how companies can move beyond information overload and build true competitive readiness through focus, collaboration, and action. They emphasize that real insight comes from asking the right questions and filtering out noise, rather than accumulating more data. Sandy and Zoe emphasize the importance of ongoing, structured collaboration between global and local teams to maintain competitive readiness as an active and embedded process, rather than a reactive one. Throughout the conversation, they touch on how scenario planning, simulations, and clear action plans enable organizations to prepare for uncertainty while maintaining focus on their core strategy.

Tune in to learn how competitive readiness can become a living capability that helps your organization stay prepared, confident, and ahead of what’s coming next!

Resources

• Connect with and follow Sandy Richardson on LinkedIn.
• Connect with and follow Zoe Brown on LinkedIn.
• Follow Lumanity on LinkedIn and explore their website!

AI is advancing rapidly in healthcare, but what happens behind the scenes when a system attempts to adopt it responsibly?

In this episode, Anahi Santiago, Chief Information Security Officer at ChristianaCare, shares how a tech-forward health system is embracing AI across clinical workflows, operations, and cybersecurity. She explains the governance rubric they’ve created to assess every new use case and the challenge of keeping pace with teams eager to deploy AI without fully grasping the clinical, ethical, and operational risks. Anahi emphasizes the importance of shared risk ownership and equal voices across departments as the organization navigates the unknowns in a rapidly evolving landscape. She also reflects on how tools like Copilot boost productivity and how new guidance from the Healthcare Sector Coordinating Council will shape her next steps.

If you want to hear how one of the nation’s most forward-leaning CISOs is steering AI innovation with clarity and candor, tune in!

Resources

• Connect with and follow Anahi Santiago on LinkedIn.
• Follow ChristianaCare on LinkedIn and visit their website!

What does it really take to make AI work on the front lines of healthcare?

In this episode, Joshua Tamayo-Sarver, Vice President of Innovation at Inflect Health and Vituity, discusses how a physician-led innovation engine transforms real clinical frustrations into scalable healthcare technology. He explains how Vituity’s fully democratic partnership model and Inflect Health’s venture, studio, and advisory arms enable rapid testing and deployment across hundreds of hospitals. Joshua shares lessons from building Savant, an ambient documentation platform that reduces clinician burden by combining LLMs with traditional software to eliminate hallucinations and improve billing, coding, and quality metrics. He also reflects on why successful healthcare AI must address human emotion and workflow realities, not just technical accuracy.

Tune in to hear how frontline clinicians are shaping practical, trustworthy AI that actually works in real-world healthcare settings!

Resources

• Connect with and follow Joshua Tamayo-Sarver on LinkedIn.
• Follow Inflect Health on LinkedIn and visit their website!
• Follow Vituity on LinkedIn and discover their website!

Recognizing that life has an expiration date makes both medicine and risk-taking more meaningful, and that insight runs through this entire conversation. 

In this episode, Dr. Orvil Martinez, CEO of the Advanced Medical Research Center, and Dr. Felix Rivera, owner of US Neurology Consulting, discuss how their Puerto Rican roots, love of adventure, and passion for technology influence their medical practice and vision for the future of healthcare. They share wild stories of skydiving from airplane wings, bungee jumping over concrete, and near-fatal injuries, set against the backdrop of their lives as thoughtful clinicians, parents, and technophiles. The conversation then turns to AI’s potential to ease primary care burdens in Puerto Rico, support tele-neurology, reduce overhead, and sustain independent practice. They close by unveiling plans for the island’s first AI Congress in November 2026, underscoring that innovation, trust, and accepting mortality are essential to living fully.

Tune in and learn how personal risk, family roots, and bold AI vision are converging to reshape care in Puerto Rico and beyond!

Resources

• Connect with and follow Dr. Orvil Martinez on LinkedIn.

• Visit the Advanced Medical Research Center website.

• Follow and connect with Dr. Felix Rivera on LinkedIn.

Interoperability is the missing foundation for AI in healthcare because without real-time, high-quality data, even the best models can’t mature.

In this episode, Jose Macion, founder and CEO of GenOp Health, discusses his vision for a “healthcare internet” built on blockchain, enabling secure, real-time data exchange among hospitals, providers, and payers. He explains why blockchain can help track transactions, enhance security, and facilitate scalable data sharing as networks expand. He also describes bootstrapping his first company with no outside investment, building an early team through family connections, and how the COVID work-from-home era helped him focus and ship. Jose also touches on the lack of a national patient identifier, his concept of an “artificially intelligent patient search engine” to correlate records across facilities using identifiers and demographics, and his view of the shift from generative AI to agentic AI. 

Tune in and learn how interoperability, security, and practical execution can make healthcare AI actually work!

Resources

• Connect with and follow Jose Macion on LinkedIn.

• Learn more about GenOp Health on their website!

Healthcare systems can only achieve meaningful progress when technology removes waste, strengthens workflows, and empowers clinicians at every step of care.

In this episode, Beth McCombs, Executive Vice President and Chief Technology Officer at BD, explores how connected solutions, AI, and smart devices are transforming care delivery across hospitals, homes, and underserved communities. She describes BD’s approach to innovation: solving real clinical problems, scaling what works, and validating outcomes with clinical and real-world evidence. Beth highlights advances in medication management, vascular access, and machine-learning tools that can predict complications, such as hypotension. She also explains BD Incada, the company’s new cloud-native, AI-enabled platform built to unify data, streamline workflows, and accelerate medtech innovation.

Tune in and learn how connected intelligence is redefining the healthcare experience!

Resources

• Connect with and follow Beth McCombs on LinkedIn.
• Follow BD on LinkedIn and visit their website!

This episode of the AI Med 25 Insights series is brought to you by Outcomes Rocket and Censinet.

Trustworthy AI-enabled healthcare depends on standards that harden identity, privacy, safety, and security across devices, data, and institutions. 

In this episode, Florence Hudson, Executive Director at Columbia University, discusses using data and AI “for good” through federally funded innovation work. She explains how she led the development of IEEE’s TIPS standard for clinical IoT, focusing on Trust, Identity, Privacy Protection, Safety, and Security, and why it drew contributions from over 300 experts across 33 countries. Florence examines how lessons from aerospace and mission-critical systems apply to healthcare reliability, encompassing the provenance, reproducibility, and repeatability of AI outputs. She also delves into digital twins and “virtual human” initiatives that combine genomics, exposomics, imaging, and biomarkers for precision medicine, as well as remote monitoring use cases, such as external sensors that detect breathing challenges. Finally, she closes with mentoring future leaders and building open, interoperable foundations for responsible innovation. 

Tune in and learn how standards and digital twins can make AI healthcare safer, more trustworthy, and truly scalable!

Resources

• Connect with and follow Florence Hudson on LinkedIn.

• Follow Columbia University on LinkedIn and visit their website!

AI security is no longer optional; it's the foundation that determines whether innovation in healthcare will thrive or fail.

In this episode, Steve Wilson, Chief AI & Product Officer for Exabeam and author, discusses the hidden vulnerabilities inside modern AI systems, why traditional software assumptions break down, and how healthcare must rethink safety, trust, and security from the ground up. He explains the risks of prompt injection and indirect prompt injection, highlights the fragile nature of AI “intuition,” and compares securing AI to training unpredictable employees rather than testing deterministic code. Steve also explores issues such as supply chain integrity, output filtering, trust boundaries, and the growing need for continuous evaluation rather than one-time testing. Finally, he shares stories from his early career at Sun Microsystems, Java’s early days, startup lessons from the 90s, and how modern AI agents are reshaping cybersecurity operations.

Tune in and learn how today’s most advanced AI systems can be both powerful and dangerously gullible, and what it takes to secure them!

Resources

• Connect with and follow Steve Wilson on LinkedIn.

• Follow Exabeam on LinkedIn and visit their website!

• Buy Steve Wilson’s book The Developer's Playbook for Large Language Model Security here.

Accessible, AI-driven heart care is rapidly becoming both possible and essential.

In this episode, Priya Abani, CEO of AliveCor, discusses how her team is reimagining cardiac care through patient-centric design, affordability, and advanced clinical AI. She explains that patients are whole people, not conditions, and this principle drives tools that fit naturally into daily life rather than episodic clinical encounters. Priya highlights innovations such as portable ECG devices, AI models that detect 35 cardiac conditions, and systems that integrate blood pressure and ECG trends for proactive monitoring. Looking ahead, she shares their vision for 24/7 AI-powered continuous care, enabling earlier interventions, seamless physician collaboration, and personalized preventive cardiology.

Tune in and learn how continuous, AI-enabled heart care is reshaping the patient experience!

Resources

• Connect with and follow Priya Abani on LinkedIn.
• Follow AliveCor on LinkedIn and visit their website!
• Learn more about Kardia 12L here.

What if the biggest threat to healthcare isn’t cost or technology, but the strategies we’re still using to run it?

In this episode, James Jordan, President & CEO at StraTactic, creator of the HealthcareData.Center, and host of the ChalkTalk Jim podcast, discusses how organizations can stop improving outdated processes and instead find the “next edge” that actually moves their business forward. He breaks down how aligning strategy, people, and operations unlocks real performance, shares the surprising insights he's learned from years of interviewing healthcare leaders, and explains why integrating personal health data from devices like Apple Watches may be the next major frontier in care.

Tune in to hear how to build the strategies that tomorrow’s healthcare system will demand.

Resources

• Connect with and follow James Jordan on LinkedIn and visit his website!
• Explore the StraTactic website!
• Discover the HealthcareData.Center website!
• Check out the Chalk Talk Jim podcast!

Advances in AI are transforming both large-scale population analytics and ultra-precise, small-data insights that can guide individualized treatment.

In this episode, Yves Lussier, Chair of Biomedical Informatics and Professor of Medicine, discusses the deep legacy of innovation behind modern electronic health records, the evolution of biomedical informatics, and the rise of AI techniques that extract meaning from both massive and minimal datasets. He explains how the “blessing of dimensionality” enables N-of-1 precision genomics, why counterfactual data and adversarial risks matter for large language models, and how engineered negative datasets could strengthen future AI systems. He also reflects on his entrepreneurial journey, from pioneering pen-based AI medical records in 1991 to building clinical data warehouses and founding major bioinformatics programs. Yves shares lessons on risk, career leaps, and the cultural ecosystems that fuel innovation. 

Tune in and learn how cutting-edge informatics is reshaping research, care, and the future of AI-driven medicine!

Resources:

• Connect with and follow Yves Lussier on LinkedIn.

• Follow the University of Utah School of Medicine on LinkedIn and visit their website!

What happens when AI meets real-world healthcare challenges?

In this episode, Kali Ihde, Director of Northwestern Medicine's Ventures and Innovation, discusses how AI is being practically applied to enhance patient care and operational efficiency. She explains the importance of moving past hype, piloting AI solutions safely, and integrating them into workflows with input from clinicians and administrators. Kali highlights the growing AI literacy among healthcare professionals and shares how agentic AI is helping healthcare providers reach patients for preventive care while identifying risks such as elder abuse or suicidal ideation. She also emphasizes the need for structured evaluation and clear metrics to ensure that results are meaningful.

Tune in to hear how Northwestern Medicine is leveraging AI to make a real difference in hospitals, clinics, and communities!

Resources

• Connect with and follow Kali Ihde on LinkedIn.

• Follow Northwestern Medicine on LinkedIn and discover their website!

A fingertip-sized blood sample may soon replace the needle stick millions of patients avoid every year.

In this episode, Web Golinkin, President of Babson Diagnostics, shares how Better Way, a fingertip blood collection system, is redefining convenience, accuracy, and accessibility in diagnostic testing. He explains how the company spent nearly a decade validating its technology through 45+ IRB-approved studies, 4,300+ participants, and more than 850,000 tests to ensure clinical equivalence to venous draws. He traces the innovation’s journey from a Siemens skunkworks project to partnerships with BD and a 510(k)-cleared device, culminating in an 80% primary-care test menu from a pea-sized sample. He also highlights how Better Way improves adherence, enhances patient and staff experience, and reduces friction with clear, graphical results.

Tune in and discover how fingertip testing can transform preventive care, patient engagement, and healthcare operations!

Resources

• Connect with and follow Web Golinkin on LinkedIn.
• Follow Babson Diagnostics on LinkedIn and visit their website!

Bold ideas often look risky until they reshape an entire field.

In this episode, Dr. Harvey Castro, Chief AI Officer for Phantom Space and prolific healthcare innovator, discusses his rapid leap into AI after discovering ChatGPT, how his first book on AI in healthcare went viral, and how that moment catapulted him onto global stages, including advising the Ministry of Health in Singapore. He shares earlier entrepreneurial breakthroughs like building top-ranked medical apps, creating freestanding emergency rooms focused on empathy, and scaling a healthcare system to hundreds of employees. Harvey also explores his digital twin project, wearable-driven longevity optimization, military background, storytelling in TED Talks, and his mindset around risk, conviction, and manifesting opportunities, illustrated through stories about Tony Robbins, bungee-less bridge jumps, and future ambitions. 

Tune in and learn how innovation, curiosity, and courage can radically change what’s possible!

Resources:

• Connect with and follow Harvey Castro on LinkedIn.

• Follow Phantom Space on LinkedIn and visit their website!

• Buy Harvey’s book ChatGPT and Healthcare here.

What if hospitals could reduce hours of administrative work to minutes, without ever compromising sensitive patient data?

In this episode, Nicholas Lin, cofounder and CEO of Guava, explains that their company automates prior authorization for hospitals without accessing PHI or EHR data. Their AI agents handle up to 95% of time-consuming administrative tasks, like coverage checks and policy reviews, by performing automated calls and warm transfers to human specialists only when necessary. The solution arose from their personal healthcare backgrounds and conversations with providers, aiming to streamline workflows while addressing hospitals’ strict data privacy concerns. Currently piloting with NewYork-Presbyterian, Guava hopes to scale nationally and sees education around AI’s capabilities as key to overcoming provider hesitation.

Tune in to hear Nicholas Lin explain how Guava’s AI agents are revolutionizing prior authorization, helping specialists work faster, smarter, and stress-free!

Resources

• Connect with and follow Nicholas Lin on LinkedIn.
• Follow Guava on LinkedIn and explore their website!

In this episode, Josh Seidman, Chief External Impact Officer for Fountain House, explores how the organization pioneered the Clubhouse model, a psychosocial rehabilitation approach built on community, partnership, and purpose rather than clinical hierarchies. Since its start in 1948, the model has expanded to 380 Clubhouses in 33 countries, helping members rebuild their lives through work, education, and connection. Data show that Clubhouse members experience higher employment, better housing, and reduced loneliness, while the model lowers Medicaid costs by 21%, saving society over $11,000 per person each year. Seidman also highlights participatory research projects like Measures That Matter and the Fountain House United Research Network (FHURN), which empower members to shape meaningful metrics and improve quality outcomes.

Tune in and learn how community-driven innovation and lived experience are reshaping the future of behavioral health care!

Resources:

• Connect with and follow Josh Seidman on LinkedIn.
• Follow Fountain House on LinkedIn and explore their website.
• If you want to find a clubhouse, visit the Clubhouse International website.

High-quality, value-based primary care can lower costs, reduce burnout, and still be accessible to everyone, not just concierge patients.

In this episode, Dr. Marla McLaughlin, Chief Medical Officer at Vera Whole Health, explains how a fully value-based model aligns financial incentives with what is best for patients by prioritizing quality over volume. She outlines their tiered approach, which uses technology for navigation, integrates virtual behavioral health and care management with local primary care, and delivers end-to-end services through brick-and-mortar clinics across multiple states. Marla shares why they focus on commercially insured populations to shift prevention and strong primary care earlier in life, including same-day and next-day behavioral health access that reduces unnecessary ER and inpatient use. She also describes how AI-powered documentation and supportive team structures protect clinicians from burnout while enabling clinics to be designed to simplify care and save money for everyone.

Tune in and learn how value-based, whole-person primary care can truly serve everyone!

Resources

• Connect with and follow Marla McLaughlin on LinkedIn.
• Follow Vera Whole Health on LinkedIn and explore their website!
  

AI is reshaping radiology from image reading to clinical orchestration, and the human-plus-AI model will define the future of the field. 

In this episode, sponsored by Outcomes Rocket and Censinet, Lior Eshel Ansher, founder and CEO of TestDynamics, discusses how his father’s late lung cancer diagnosis pushed him to investigate radiology errors and discover that 30% of cases are misdiagnosed. He explains how burnout, staffing shortages, and exploding image volumes strain radiologists who are measured on speed while still expected to catch every abnormality. Lior describes Satori, a platform that unifies outputs from multiple imaging AI tools into a single, actionable view, allowing clinicians to activate several AI engines without juggling fragmented interfaces. Finally, he shares his vision of radiologists evolving from readers to “orchestrators,” similar to pilots working with autopilot, and reflects on Israel’s startup culture, his entrepreneurial journey, and the mission to turn AI chaos into clarity for clinicians. 

Tune in and learn how AI orchestration can make radiology safer, faster, and more human!

Resources

• Connect with and follow Lior Eshel Ansher on LinkedIn.
• Follow TestDynamics on LinkedIn and visit their website!

Imagine detecting stroke and critical conditions instantly, even in the most resource-limited settings.

In this episode, Junaid Kalia, Founder & CEO of SaveLife.AI, discusses how edge-based radiology AI can make lifesaving diagnostics accessible in low-resource environments worldwide. He shares how falling imaging costs and the off-patent status of stroke medications are transforming global stroke care. He explains the urgency created by massive radiologist shortages and why AI must fill the gap. He also reflects on the partnerships, pain points, and trust frameworks shaping the next generation of clinical AI.

Tune in to hear how technology can bring equitable care within reach!

Resources

• Connect with and follow Junaid Kalia on LinkedIn.
• Follow SaveLife.AI on LinkedIn and visit their website!

Patients are now bearing an unsustainable share of healthcare costs, and providers who ignore the financial side of care are putting both outcomes and revenue at risk.

In this episode, Seth Cohen, President at Cedar, discusses how the affordability crisis is being felt at the front lines, with patient out-of-pocket costs rising faster than overall medical spending, and the majority of Americans now in high-deductible plans that they often cannot afford. He explains why a small share of uninsured patients generates 35% of the dollars owed and how that financial stress undermines any claim of “healing” if it ends in ruined credit and anxiety. Seth introduces Cedar Cover as a proactive digital coverage safety net that goes beyond billing to connect patients to Medicaid, ACA plans, financial assistance, copay programs, and other benefits, already delivering a 97% success rate in Medicaid applications, pharmacy subsidies, and higher reimbursement on denied claims. Looking ahead, he predicts the crisis will worsen and argues that caring for patients means helping them access every resource. 

Tune in and discover how reframing billing as part of care can create mutually beneficial situations for patients and providers.

Resources:

• Connect with and follow Seth Cohen on LinkedIn.
• Follow Cedar on LinkedIn and discover their website!
• Learn more about Cedar Cover here.Email Seth directly here.

AI will only build trust if we’re honest about both its potential and its risks. 

In this episode, Anthony Lee, executive communication coach and head of Heroic Voice Academy, discusses how AI is reshaping conferences, clinical workflows, and the craft of speaking. He contrasts the adoption of beginner-level AI in healthcare with cutting-edge innovation at events like TED AI, highlighting the urgent need for more experimentation, compelling stories, and faster learning. Anthony explains how AI can support peer review, pre-consult patient interviews, and patient education while always keeping a human in the loop. He also explores job displacement, the speed of AI-driven disruption, and why strong communication and prompting skills are becoming non-negotiable. Finally, Anthony shares his “green room” lessons, from choosing events based on the producer, audience, and peers to preparing for the stage by speaking to three specific people in your mind. 

Tune it and learn how to partner with AI without losing human trust in practice today!

Resources

• Connect with and follow Anthony Lee on LinkedIn.
• Follow Heroic Voice Academy on LinkedIn and visit their website!
• Listen to Anthony’s previous interview on the Risk Never Sleeps podcast.

What happens when clinicians have groundbreaking ideas, but no roadmap to bring them to life?

In this episode, Dr. Arlen Meyers, Professor Emeritus of Otolaryngology, Dentistry, and Engineering at the University of Colorado School of Medicine and the Colorado School of Public Health, and President and CEO of the Society of Physician Entrepreneurs, discusses how SOPE helps clinicians transform ideas into innovations that reach patients. He explains why most healthcare professionals lack formal entrepreneurship training and how that gap leaves them unsure of what to do with their ideas. He explores the rising challenges of burnout and moral injury in medicine, and how fear, ego, and identity keep many clinicians from pursuing new paths. He also shares how SOPE uses “radical candor,” idea euthanasia, and practical entrepreneurial frameworks to help innovators pivot, persevere, or let go.

Tune in to hear how physician innovators can finally connect the dots!

Resources

• Connect with and follow Dr. Arlen Meyers on LinkedIn.
• Follow the Society of Physician Entrepreneurs on LinkedIn and discover their website!

Clean, connected data is becoming the foundation for real progress in patient access, affordability, and care delivery.

In this episode, Lynne Nowak, Chief Data and Analytics Officer at Surescripts, shares how her team is using data, automation, and emerging technologies to remove friction across the healthcare system. She explains how greater interoperability improves information flow among providers, payers, pharmacies, and patients, especially benefiting underserved populations. Lynne details how her organization evaluates AI by focusing on its real-world impact, utilizing it for high-value tasks such as reviewing complex medical records for prior authorizations and digitizing benefit verification. She also highlights new insights such as “first-fill abandonment” and previews upcoming work in adherence analytics, price transparency, and direct-to-patient capabilities.

Tune in and discover how smarter data, automation, and real-time insights are transforming access, adherence, and the patient experience across the care continuum.

Resources

• Connect with and follow Lynne Nowak on LinkedIn.
• Follow Superscripts on LinkedIn and visit their website!
  

AI won’t replace clinicians, but clinicians who embrace AI might.

In this episode, Hassan Bencheqroun, CEO of the Medical AI Academy, talks about what it means to become an “AI-ready doctor.” He breaks down common misconceptions among clinicians who fear AI will replace human connection. He shares real examples of AI improving care, from hospital fall-prevention tools to enhanced medical education. He also reflects on his journey from Morocco and urges innovators to take action, learn intentionally, and stop waiting to be “ready.”

Tune in to hear how clinicians and builders can lead the future of AI in medicine!

Resources

• Connect with and follow Hassan Bencheqroun on LinkedIn.
• Check out the AI-Ready Doctor podcast!
• Follow the Medical AI Academy on LinkedIn and explore their website!

The future of healthcare hinges on unlocking siloed data and enabling agentic, AI-driven innovation.

In this episode, Doug Fridsma, CMIO at Health Universe and former federal leader in health IT, discusses the historic shift from paper to electronic records, the challenges of data consolidation, and why lazy data must be activated to improve patient care. Doug breaks down how modern agentic AI, ambient technologies, and orchestration layers can ultimately make health systems more agile, much like the transition from mainframes to personal computing. He also explores the creation of horizontal platforms that integrate once and deploy multiple solutions, the importance of standards such as FHIR and CDA, and the need to empower bottom-up innovation within large healthcare systems. Finally, Doug argues that future transformation depends on patients themselves, just as the automobile reshaped medicine a century ago.

Tune in and learn how AI, data accessibility, and patient-centered innovation are reshaping the next era of healthcare!

Resources

• Connect with and follow Doug Fridsma on LinkedIn.
• Follow Health Universe on LinkedIn and visit their website!

In this episode, Ajay Gannerkote, President of Integrated DNA Technologies, explains how rapid advances in genomics are transforming cancer diagnosis, precision medicine, and personalized care. He describes how IDT evaluates emerging technologies by combining custom manufacturing, high-quality reagents, and deep scientific partnerships to deliver clinically meaningful insights. Ajay highlights how NGS, MRD, and multi-cancer detection are expected to accelerate over the next 3–5 years, enabling far earlier diagnosis and more precise monitoring. He also underscores the power of collaboration, shares a rare pediatric success story, and reflects on leadership principles centered on trust, innovation, and an “obligation to dissent.”

Tune in and learn how the next wave of genomic innovation is bringing precision medicine within reach for patients everywhere!

Resources

• Connect with and follow Ajay Gannerkote on LinkedIn.
• Follow Integrated DNA Technologies on LinkedIn and visit their website!

In a crowded healthcare market, simply having data is no longer enough.

In this episode, Sandy Richardson and Zoe Brown, Principals in Lumanity’s Strategy Consulting team, talk about why organizations struggle to turn massive amounts of competitive intelligence into actionable strategy. They explain how today’s “sea of sameness” makes true differentiation harder than ever, and how teams often remain “data rich but time poor,” missing early signals of competitive threats. They also break down how overreliance on clinical data, short planning cycles, and internal focus prevent companies from seeing the bigger picture and responding effectively.

Tune in to learn how to transform information into insight, and insight into real competitive advantage!

Resources

• Connect with and follow Sandy Richardson on LinkedIn.
• Connect with and follow Zoe Brown on LinkedIn.
• Follow Lumanity on LinkedIn and explore their website!
  

A patient’s story is the key to better care, yet modern healthcare rarely gives people the time to tell it.

In this episode, Chris Brigham, founder of Smart Medical History AI, explains how AI-driven, adaptive patient interviewing can enhance the depth and accuracy of clinical history-taking. He shares his unusual journey from IT pioneer to physician and editor, emphasizing that decades of experience reaffirmed patient history as the cornerstone of good care. Chris describes how his platform conducts a one-hour multilingual interview, verifies the story with the patient, and generates an eight-page clinical summary before the physician enters the room, offering far more insight than passive scribe tools. He also explores global scalability, behavioral health use cases, physician burnout, health literacy, and closes with personal reflections on risk, sailing, music, faith, and a life spanning medicine and technology.

Tune in and learn how AI-driven history-taking can transform patient care from the ground up!

Resources

• Connect with and follow Chris Brigham on LinkedIn.
• Follow Smart Medical History AI on LinkedIn and explore their website!

Doctors are rising to reclaim healthcare from third-party profiteers.

In this episode, Dr. Kianor Shah, Founder and Chair of the Global Summits Institute, talks about the “doctor-to-doctor” movement and how it’s restoring physicians to the center of healthcare. He explains how AI can level the playing field, removing unnecessary intermediaries to benefit doctors and patients. Shah shares how global summits engage leading medical and dental figures to foster collaboration and consensus on AI regulation. He also discusses the Institute’s efforts to integrate healthcare, bringing doctors together worldwide to shape a patient-centered future.

Resources

• Connect with and follow Dr. Kianor Shah on LinkedIn.
• Visit the Global Summits Institute website!

The future of healthcare payments depends on harmonizing payers, providers, and consumers through speed, transparency, and control.

In this episode, Dylan Papa, Senior Vice President of Commercial Growth for Payments Optimization at Zelis, discusses how the healthcare payments ecosystem is shifting toward deeper collaboration, improved data utilization, and a more modern financial experience for everyone involved. He explains how providers increasingly seek secure, simple, and fast transactions—and how payers benefit when data empowers both sides to reduce denials, improve forecasting, and operate with greater clarity. Dylan also outlines how new consumer expectations are pushing healthcare toward more personalized benefit designs and transparent financial interactions. Looking ahead, he shares Zelis’ vision of transforming payments from an administrative burden into a strategic asset through a unified platform that can harmonize fragmented systems, outdated technology stacks, and inconsistent treasury infrastructures.

Tune in and learn how modern payment platforms are reshaping speed, transparency, and trust across the healthcare ecosystem!

Resources

• Connect with and follow Dr. Kianor Shah on LinkedIn.
• Visit the Global Summits Institute website!

In this episode, Nilesh Bhandari, Chairman and CEO at the Advanced Health Academy, explains that this year marks a turning point in healthcare's embrace of AI, with unprecedented enthusiasm from clinicians, administrators, and even boardrooms. He notes that AI experts and clinicians are finally having productive, in-depth conversations that bridge their once-separate worlds. With EHR infrastructure now mature, he predicts massive efficiency gains and personalized clinician workflows by 2030. He also outlines his work on deterministic lab-interpretation algorithms and a whole-person autoimmune care model.

Tune in to hear how healthcare is finally embracing AI at full speed, and what that means for efficiency, patient care, and the future of clinical workflows!

Resources

• Connect with and follow Nilesh Bhandari on LinkedIn, or reach out to him via email.
• Follow the Advanced Health Academy on LinkedIn and explore their website!

Agentic AI is evolving fast, and it’s learning far more about us than we realize.

In this episode, Robin Farmanfarmaian, co-founder and CEO at i-GENTIC AI, explores both the promise and the dangers of agentic AI, emphasizing that generative models learn human flaws as well as human knowledge. She explains how her company, i-GENTIC, helps organizations stay compliant amid rapidly evolving AI regulations and privacy requirements. Robin also warns about growing cybersecurity threats and the disruptive potential of quantum computing. Despite these risks, breakthroughs in longevity technology and stem cell innovation keep her optimistic about AI’s impact on human health.

Tune in to hear Robin Farmanfarmaian break down AI’s promise, its risks, and how we can stay compliant and secure in a rapidly shifting landscape!

Resources

• Connect with and follow Robin Farmanfarmaian on LinkedIn and visit her website!
• Follow i-GENTIC AI on LinkedIn and discover their website!

The future of healthcare will depend on whole-person care, patient-centered design, and community-rooted delivery.

In this episode, Liana Guzmán, CEO of FOLX Health, discusses how her organization is reimagining care for the LGBTQIA+ community through integrated primary and mental health services, community support, and accessible telehealth. She explains why emerging technologies like AI must be adopted thoughtfully to avoid reinforcing bias and why trust, cultural competence, and safety are prerequisites for better outcomes. Liana walks through FOLX Health’s evolution from a cash-pay subscription model to an insurance-supported membership structure, highlighting the dangers of poorly trained AI systems and outlining the clinical and financial consequences of failing to invest in affirming care. She also dispels myths about telehealth, shares the demographic realities shaping the future, and emphasizes the urgency for employers and payers to act now.

Tune in and learn how inclusive, community-centered care can transform outcomes and reshape the healthcare landscape!

Resources

• Connect with and follow Liana Guzmán on LinkedIn.
• Follow FOLX Health on LinkedIn and Instagram, and visit their website!

In this episode, Amanda Beausoleil, founder of Self Injury Recovery and Awareness (SIRA), shares her personal journey with non-suicidal self-injury (NSSI) and her mission to build a global support network for those affected. She clarifies how NSSI differs from suicide attempts, describing it as a coping mechanism for emotional regulation rather than suicidal intent. Motivated by a lack of professional understanding, Amanda created SIRA to provide online peer support, education, and community resources for people of all ages and backgrounds. She also introduces SIRA’s upcoming six-week program focused on resilience, adaptability, and emotional awareness, supported by technology to expand global access for clinicians and individuals.Tune in and learn how lived experience, empathy, and innovation are transforming the conversation around self-injury and mental health recovery!

Resources:

• Connect with and follow Amanda Beausoleil on LinkedIn.
• Follow SIRA on LinkedIn and explore their website. 
• Browse Self-Injury Education Resources (free) here.
• If you have a lived experience, attend a meeting with the SIRA team here.
• If you are a psychology student or a therapist, you can make a donation here.

What if the most powerful force in healthcare isn’t a new drug or device, but the ability to change patient behavior at scale?

In this episode, Kempton Presley, Chief Executive Officer of AdhereHealth, discusses how the company enhances medication adherence and closes care gaps for high-risk populations through data-driven, science-informed behavioral interventions. He explains how AdhereHealth partners with Medicare Advantage plans, providers, and pharmacies to identify care gaps and influence positive patient behavior change, backed by an at-risk financial model tied to measurable outcomes. Presley also reflects on the challenges in the healthcare economy, shares his personal lessons on navigating career stagnation, and emphasizes the importance of aligning head and heart to create momentum. He highlights AI, automation, and advancements in genetic sequencing as key forces shaping the future of healthcare.

Tune in to hear how AdhereHealth is reshaping behavior change at scale and driving sustainable health outcomes!

Resources

• Connect with and follow Kempton Presley on LinkedIn.
• Follow AdhereHealth on LinkedIn and discover their website!

Thoughtful, problem-first innovation drives real clinical impact in healthcare.

In this episode, Saul Marquez and Ed Gaudet from Censinet host Dr. Jason Hill, Innovation Officer at Ochsner Health, and David Leingang, Director of Innovation Data Science at Ochsner Health, to discuss how their team uses machine learning, workflow redesign, and data-driven insights to reduce physician message burden and improve patient routing. They share how analyzing 2.4 million inbox messages revealed that 4% were tied to weight-loss drugs, prompting the creation of a new weight-management digital medicine program instead of an AI tool. They explain how reorganizing message flows, adding e-visits, and using ML to uncover hidden system strain has improved efficiency, while predictive deterioration models saved lives but had to be retrained as outcomes changed. The conversation closes with an exploration of value-based care, problem-solving in AI, and the AHEAD Network’s role in advancing healthcare innovation.

Tune in and learn how practical AI, smarter workflows, and cross-industry collaboration are reshaping modern healthcare!

Resources

• Connect with and follow Jason Hill on LinkedIn.
• Follow and connect with David Leingang on LinkedIn.
• Follow Ochsner Health on LinkedIn and explore their website!

How do you build AI that actually feels loving to the people it serves?

In this episode, Dr. Apurv Gupta, Founder and Board Member of A Loving Organization, explains that the Loving Organization Consortium aims to bring more love and compassion into healthcare by improving nine interconnected systems, people, processes, culture, workflows, and especially technology, through a framework called INTEGRATE. He and Ed Gaudet discuss how “loving AI” can ease clinician burden through tools like ambient listening, workflow automation, and emerging burnout-prediction technology, while emphasizing that tech alone is only 10–20% of the solution. Dr. Gupta stresses that effective technology requires human oversight, governance, feedback loops, and involvement from clinicians and patients in the design process. He highlights that organizations often miss these elements due to lack of awareness and capabilities, which the INTEGRATE framework seeks to build. Ultimately, he argues that love must be the foundational intention shaping systems, leadership, and AI, because technology is neutral but becomes “loving” only when embedded in a loving human environment.

Tune in to explore how compassion-driven systems and “loving AI” can transform clinician well-being, patient care, and the future of healthcare!

Resources

• Connect with and follow Dr. Apurv Gupta on LinkedIn.
• Follow A Loving Organization on LinkedIn and visit their website!
• Last Apurv Gupta RNS episode here!

Care coordination shouldn’t feel like a black box.

In this episode, Ben Forrest, CEO of Olio, discusses how his team is reimagining collaboration among payers, health systems, and post-acute providers for the most complex patients. He shares why fragmented workflows create massive administrative burden, how real-time engagement across 100+ care sites improves outcomes, and why downstream provider relationships directly shape cost and quality. Ben also reflects on the future of AI in care coordination and the bold bets he believes will reshape medical spend.

Tune in and learn how better coordination can transform patient journeys!

Resources

• Connect with and follow Ben Forrest on LinkedIn.
• Follow Olio on LinkedIn and discover their website!

Early cancer detection significantly increases survival rates and reduces the overall health and financial burden.

In this episode, Trudy McKanna, Senior Field Medical Director for GRAIL, discusses how Galleri multi-cancer early detection technology is transforming screening by identifying signals for more than 50 cancers through a simple blood draw. She explains how methylation patterns, cell-free DNA, and machine learning allow clinicians to pinpoint potential cancer origins before symptoms appear. Trudy shares data showing that adding this test to standard screening detects seven times more cancers, with over half found at early stages, while maintaining a remarkably low false-positive rate. She also highlights its impact on underserved communities, population health scalability, and the importance of rigorous clinical validation. 

Tune in and discover how early detection can transform cancer outcomes!

Resources

• Connect with and follow Trudy McKanna on LinkedIn.
• Follow GRAIL on LinkedIn and visit their website!
• Learn more about Galleri here.

The future of healthcare lies in intelligent automation that gives providers back their time.

In this episode, David Cohen, Chief Product and Technology Officer at Greenway Health, explains how AI and automation are reshaping the ambulatory healthcare experience from “encounter to cash.” He outlines the company’s agentic-first architecture, which embeds intelligent automation into the core of the product to streamline clinical, operational, and financial workflows. David showcases real-world applications, including ambient documentation, automated billing, and chart review powered by AWS HealthLake, that reduce administrative burden and improve care coordination. He also highlights Greenway’s customer-driven “working backwards” approach and their focus on delivering measurable impact within months, not years.

Tune in and learn how intelligent, end-to-end automation is redefining efficiency, accessibility, and care quality in ambulatory healthcare!

Resources

• Connect with and follow David Cohen on LinkedIn.
• Follow Greenway Health on LinkedIn and visit their website!

AI in healthcare only works when it respects real-world workflows, avoids clinical risk, and focuses on responsible automation.

In this episode, Israel Krush, CEO and co-founder of Hyro, explains how agentic AI is transforming patient access and healthcare system operations by automating administrative tasks throughout the care journey. He illustrates how voice, chat, and SMS-based AI agents can streamline scheduling, address prescription questions, provide FAQs, and offer billing support, helping to fix the fragmented experiences U.S. patients often face. Israel emphasizes the importance of responsible AI, noting that while large language models understand language, they must be engineered to follow complex healthcare workflows, interpret real patient behavior patterns, and handle edge cases. He also discusses adoption challenges, the value of transparency and data visibility, and why leaders must approach AI-driven change with patience, communication, and clear expectations.

Tune in to discover how workflow-aware AI agents can enhance the patient experience while boosting operational efficiency!

Resources

• Connect with and follow Israel Krush on LinkedIn.
• Follow Hyro on LinkedIn and explore their website!

When people gain access to their own brain data and personalized guidance, they can significantly improve their sleep, focus, stress levels, and long-term cognitive health.

In this episode, Ariel Garten, neuroscientist, psychotherapist, and co-founder of MUSE, explains how real-time brain tracking is transforming both personal wellness and clinical care. She describes how MUSE’s soft, low-profile headband uses EEG and fNIRS to measure brain activity and blood oxygenation, enabling accurate sleep tracking, attention training, and cognitive insight. Ariel highlights the company’s strong research foundation, including 200+ published studies and multiple Mayo Clinic trials showing reduced stress, improved fatigue, and a 54% decrease in burnout among clinicians using MUSE for just five minutes a day. She also details new features like the Digital Sleeping Pill, deep sleep stimulation, and an AI sleep coach, and shares how researchers, clinicians, and pharma teams are using MUSE to power distributed studies and measure neurophysiological responses to interventions.

Tune in and learn how personalized brain insights could transform sleep, cognition, and the future of preventive health!

Resources

• Connect with and follow Ariel Garten on LinkedIn.
• Follow MUSE on LinkedIn and visit their website!
• Email the MUSE team directly here.

Trust is the foundation of data-driven healthcare transformation.

In this episode, Ryan Weber, Solutions Consultant at TransUnion, discusses how data innovation is being leveraged to enhance patient access, minimize friction, and ensure equitable care for underserved populations. He explains how TransUnion’s non-credit data, including contact, property, and behavioral information, helps healthcare organizations clean, verify, and enrich patient information to enhance outreach and engagement. Ryan shares how AI and automation streamline onboarding, reduce manual entry, and strengthen care continuity. He also highlights the company’s focus on inclusive data strategies, regulatory compliance, and ethical data use to maintain trust while improving both financial outcomes and patient satisfaction.

Tune in and learn how data intelligence and trust are shaping the next generation of patient-centered healthcare experiences!

Resources

• Connect with and follow Ryan Weber on LinkedIn.
• Follow TransUnion on LinkedIn and visit their website!
• Email Ryan directly here.
  

In this episode, Josh Golomb and Ruben Vega, share how two cousins from the same close-knit Mexican-American family followed very different paths before finding purpose through healing and service. Josh reflects on the role of privilege, expectations, and early access to support, while Ruben recounts the pain of addiction, prison, and his eventual transformation through faith, mentorship, and 12-step work. Together, they demonstrate how early intervention, peer support, and second chances can transform lives and how schools can serve as trusted hubs, connecting families to essential care.

Tune in and learn how timely support can redirect a life!

Resources:

• Connect with and follow Josh Golomb on LinkedIn.
• Follow Hazel Health on LinkedIn and explore their website. 

True transformation in healthcare begins when organizations decide to see every interaction from the other person’s point of view.

In this episode, Don Williams, entrepreneur, nine-time author, and consultant, highlights the human side of healthcare that often gets overshadowed by technology and innovation, emphasizing that most problems stem from emotion, communication, and patient experience. He explains how high-IQ healthcare professionals can unintentionally create friction when they underestimate patients’ fear and confusion, making empathy a strategic necessity. Williams argues that “romancing your patient” and prioritizing human-to-human communication strengthens trust while allowing clinicians to focus on what they do best. His Concept of Wow urges organizations to deliver experiences that exceed expectations and demonstrates how acting in a patient’s best interest improves satisfaction, speed, loyalty, and even profit.

Tune in and learn how elevating the human experience creates true competitive advantage in healthcare!

Resources

• Connect with and follow Don Williams on LinkedIn.
• Follow Don Williams Global on LinkedIn and discover their website.
• Listen to the Proven Entrepreneur Show podcast on ApplePodcasts!
• Click here if you want to work with Don and browse his courses.
  Email Don directly here.

Innovation is moving faster than the law, and investors are racing to keep up.

In this episode, Brian Bewley, a partner in the Life Sciences and Health Industry group at Reed Smith, discusses how rapid technological advancements are reshaping healthcare and the life sciences faster than current regulations can keep pace. He explains how shifting federal policies, tariff disruptions, and turnover at key agencies, such as the FDA and HHS, have created uncertainty for investors. Brian also discusses how state-level laws are making it harder for private equity to fund healthcare innovation, and why that could slow progress. Still, he sees growing optimism as investors engage policymakers and prepare for a stronger market in 2026.

Tune in to learn how legal, regulatory, and investment forces are converging to shape the future of healthcare innovation!

Resources

• Connect with and follow Brian Bewley on LinkedIn, or reach out via email.
• Follow Reed Smith LLP on LinkedIn and visit their website.

In this episode, John Harrison, President and General Manager of WebMD Health Services, explores the shift from one-size-fits-all wellness to holistic well-being, integrating digital tools, AI-driven personalization, and human coaches. He emphasizes the importance of partnerships, interoperable ecosystems, and leadership advocacy in fostering a seamless user experience and cultivating a culture of health. John highlights the measurable impact of these programs on health risk reduction, engagement, and cost management, utilizing tools such as personalized recommendations, preventive screening reminders, and support for caregiving, financial stress, and women’s health. Looking ahead, he envisions a deeper integration of AI and human intervention to provide timely, highly personalized support across emerging focus areas, such as brain health.

Tune in and learn how integrated tech-and-human strategies transform well-being into performance, retention, and competitive advantage!

Resources:

• Connect with and follow John Harrison on LinkedIn.
• Follow WebMD Health Services on LinkedIn and visit their website!

Pairing documentation with coding at the point of care, rather than treating them as separate problems, unlocks adoption, ROI, and compliance in clinical AI.

In this episode, Nikhil Buduma, co-founder and CEO of Ambience Healthcare, explains how his team built an end-to-end platform that unifies pre-charting, ambient listening, and revenue integrity to reduce clinicians’ administrative burden. He discusses why many AI deployments stall, adoption outcomes, and how the platform achieves system-wide daily use once fundamentals are in place. Nikhil highlights how surfacing payer-specific rules and closing documentation gaps can recover tens of millions in missed reimbursement while maintaining compliance through continuous third-party auditing. He also previews upcoming tools, Patient Summary and Chart Chat, which aim to expand access to high-quality care in rural communities.

Tune in and learn how integrated, workflow-native AI can boost adoption, safeguard compliance, and turn clinical time back to patient care!

Resources:

• Connect with and follow Nikhil Buduma on LinkedIn.
• Follow Ambience Healthcare on LinkedIn and visit their website!
  

Retention is the new recruitment in healthcare, and it starts before day one.

In this episode, Kyle M.K., Senior Talent Strategy Advisor at Indeed, explores how recruitment, burnout, and belonging are evolving in healthcare workplaces. Drawing on data from 4.5 million monthly healthcare job seekers and Indeed’s Pulse of Healthcare study, he reveals that the leading causes of burnout stem from feeling overworked and underappreciated, particularly by managers. Kyle underscores that empathy, appreciation, and transparent leadership behaviors are essential for retention and for creating healthier organizational cultures. Ultimately, he reframes healthcare organizations as communities of people connected by shared purpose rather than mere productivity metrics.

Tune in and discover how empathy, transparency, and belonging can transform the healthcare culture and enhance employee retention!

Resources

• Connect with and follow Kyle M.K. on LinkedIn.
• Follow Indeed on LinkedIn.
• Visit Indeed’s website.
• Get a copy of Kyle’s book, The Economics of Emotion, here.
• Read Indeed’s Pulse of Healthcare 2024 here.
• Read Indeed’s Pulse of Healthcare 2025 here.
  

Agentic AI is transforming healthcare operations by turning complex, manual processes into intelligent, autonomous workflows that save time, reduce costs, and improve patient outcomes.

In this episode, Harpaul Sambhi, founder and CEO of Magical, and Douglas Hires, healthcare executive and advisor, explore how agentic AI is transforming automation across the healthcare ecosystem. They describe the evolution from rigid robotic process automation to adaptable, self-learning systems that function like autonomous agents capable of reasoning, adapting, and executing complex workflows without constant oversight. Through vivid examples, they demonstrate how providers and payers are utilizing agentic AI to streamline prior authorizations, optimize revenue cycle operations, and free staff for higher-value tasks. Harpaul and Doug also outline six key pillars for evaluating AI vendors: reasoning, adaptability, interoperability, agility, scalability, and fault tolerance. They emphasize that AI’s true purpose is to elevate people, not replace them, thereby fostering a smarter and more humane healthcare system.

Tune in and learn how agentic AI is creating the future of autonomous healthcare operations today!

Resources

• Connect with and follow Harpaul Sambhi on LinkedIn.

• Connect with and follow Doug Hires on LinkedIn.

• Follow Magical on LinkedIn.

• Visit Magical’s website.

In this episode, Joe Holtschlag, CEO of Ascellus Behavioral Health, and Liam Donohue, Founder and Managing Partner at .406 Ventures, explore how mental healthcare is transforming the workers’ compensation system and why this evolving market brings both challenges and opportunities. Joe traces the system’s evolution from its 1911 origins to today’s inclusion of mental health injuries, noting that 31 states now allow standalone psychological claims. He explains how Ascellus coordinates clinicians, claims adjusters, and employers to build an infrastructure that prioritizes care while ensuring timely return-to-work outcomes, achieving 88% returns within 8–12 therapy sessions. Liam adds an investor’s view, comparing this outcome-based model to AbleTo and emphasizing the double ROI of behavioral health, improving both human and financial results through technology, evidence-based therapy, and strategic partnerships.

Tune in and learn how innovation and empathy are redefining recovery in the workplace!

Resources:

• Connect with and follow Liam Donohue on LinkedIn.
• Learn more about .406 Ventures on LinkedIn and visit their website.
• Follow and connect with Joe Holtschlag on LinkedIn.
• Learn more about Ascellus Behavioral Health on LinkedIn and explore their website.

Remote therapeutic monitoring only works when it strengthens the relationship between patient and provider rather than adding friction.

In this episode, Steven Coen, CEO and co-founder of SaRA Health, shares how his own frustrations as a physical therapy patient inspired him to redesign MSK care between visits. He describes how SaRA’s one-character SMS check-ins reduce cognitive load, strengthen continuity, and significantly boost adherence and outcomes. Steven also explains how remote therapeutic monitoring codes reshaped their business model, leading them to build an internal RCM system and prepare for 2026 codes that could greatly increase practice revenue. He highlights what sets their FDA-designated software apart, the lack of remote strategies across most practices, and the broader payment and prior-auth challenges shaping hybrid care models.

Tune in and learn how remote care, thoughtful design, and better business models are reshaping MSK patient engagement!

Resources

• Connect with and follow Steven Coen on LinkedIn.
• Follow SaRA Health on LinkedIn and discover their website.
  Email Steven directly here.

AI on bad data is artificial stupidity. And healthcare can’t afford that.

In this episode, Charlie Harp, CEO and founder of Clinical Architecture, explains why the future of healthcare depends on high-quality data. He describes how his company has spent 18 years refining the “plumbing” of healthcare information, ensuring that AI, clinical systems, and decision tools operate on accurate, trusted data. Charlie introduces the Patient Information Quality Improvement Framework (PIQI), an open-source collaboration with partners such as the VA and CMS, to measure and improve data quality across the industry. He emphasizes that true healthcare transformation will come not from disruption, but from consistent, data-driven evolution.

Tune in and learn how improving healthcare’s “data plumbing” could unlock innovation, interoperability, and trust across the entire ecosystem!

Resources

• Connect with and follow Charlie Harp on LinkedIn.
• Follow Clinical Architecture on LinkedIn.
• Visit the Clinical Architecture website!
• Listen to Charlie’s previous interview on the podcast here.
• Check out The Informonster Podcast here.

The path to truly personalized, affordable medicine runs through data-driven operations, mature software, and disciplined execution.

In this episode, Patrick Schinzel, Chief Operating Officer of Strive Pharmacy, shares his first-time HLTH insights and explores how Strive’s nationwide compounding model delivers precision therapies with both speed and scale. He explains how a cash-pay pricing strategy broadens access, even as challenges remain for Medicaid and Medicare populations. From the operator’s seat, Patrick highlights how analytics aligned clinical freedom with operational efficiency, out of 370 testosterone-boosting combinations, data revealed five consistently effective SKUs that improved delivery times, reduced costs, and enhanced outcomes without limiting physicians. He also details proactive potency testing on sterile lines to ensure efficacy, describes the shift from bespoke precision to “preferred” formulations for scalable personalization, and predicts that maturing software and robotics will soon make “lot size of one” production a reality.

Tune in and discover how data, software, and intelligent operations are transforming personalized medicine into scalable, affordable care!

Resources:

• Connect with and follow Patrick Schinzel on LinkedIn.
• Follow Strive Pharmacy on LinkedIn and visit their website!
• Email Patrick here.

Health plans won’t achieve affordability or scale without modern systems that administer both claims and the exploding universe of non-claim programs.

In this episode, Lori Logan, President and CEO of NASCO, discusses how payers can evolve from decades-old infrastructure to a modern framework that integrates benefits, payments, and member navigation across clinical services, digital tools, and condition programs. She explains that the real friction lies in members’ confusion about coverage and costs, while plans struggle to measure value and manage risk beyond traditional claims. Lori introduces an analytics-driven approach that unites claims, clinical, and engagement data with medical economics rigor to deliver timely, accurate insights to providers and advocates. She also highlights the critical investments shaping the future while sharing NASCO’s vision to help health plans redefine their role and innovate at scale over the next few years.

Tune in and learn how to build the operations, analytics, and partnerships that make innovation affordable at scale!

Resources

• Connect with and follow Lori Logan on LinkedIn.

• Follow NASCO on LinkedIn and explore their website.

Breakthroughs don’t happen in silos; they happen through collaboration.

In this episode, Komeil Nasrollahi, Senior Director of Innovation and Venture Partnerships at Siemens Healthineers, discusses how the company combines 180 years of engineering excellence with startup-driven innovation to accelerate the transformation of healthcare. He explains why seamless clinical workflow integration is essential for any new technology to succeed. He shares lessons learned from evaluating emerging AI and diagnostic tools, including the importance of aligning the perspectives of enterprises, startups, and clinicians. He also highlights why digital twins and personalized medicine will redefine how patients are diagnosed and treated.

Tune in to explore the future of healthcare innovation!

Resources:

• Connect with and follow Komeil Nasrollahi on LinkedIn.

• Follow Siemens Healthineers on LinkedIn and explore their website!

Diagnostic intelligence is transforming healthcare by turning lab testing from a cost center into a strategic asset. 

In this episode, Dr. Julie Schulz, Vice President of Product at Avalon Healthcare Solutions, discusses how integrating diagnostics into value-based care can lead to improved quality, lower costs, and enhanced preventive medicine. She notes that physicians are overwhelmed by the rapid growth of genetic testing and evolving clinical guidelines, leading to cognitive overload and inefficiencies. Diagnostic intelligence, she explains, can alleviate this by identifying the right tests at the right time and automating prior authorizations, reducing treatment timelines from 60 days to just 15. Dr. Schulz emphasizes that diagnostics inform 70% of healthcare decisions, making their effective use vital for improving access and outcomes, particularly among underserved populations, and underscores that simplifying data and embedding clinical decision support earlier can benefit both patients and providers.

Tune in and learn how diagnostic intelligence is shaping the future of precision medicine and preventive care!

Resources

• Connect with and follow Dr. Julie Schulz on LinkedIn.
• Follow Avalon Healthcare Solutions on LinkedIn and explore their website.
• Read Avalon Healthcare Solutions’ Annual Lab Trend Report here.

In this episode, co-founders of Keep Company, Adrienne Prentice (CEO) and Claudia Naim-Burt (COO), share how synchronous, human-to-human groups outperform message boards and self-guided programs by dissolving shame, fostering accountability, and improving outcomes like retention and sustainable performance. They describe these groups as a “third space” between casual support and one-to-one therapy, supported by step-up and step-down pathways and referrals when clinical care is needed. To balance intimacy with scale, they highlight their patented gathering technology, 60-factor whole-person matching, and a closed-loop platform that manages registration, introductions, facilitation, and insights. Drawing on evidence across areas such as caregiving, chronic illness, and weight management, they emphasize that while AI can enhance logistics and quality, genuine human connection, and even healthy friction, it remains essential for resilience and long-term well-being.

Tune in and learn how to design connection-first, scalable group care that retains its human core!

Resources:

• Connect with and follow Adrienne Prentice on LinkedIn.
• Follow and connect with Claudia Naim-Burt on LinkedIn.
• Learn more about Keep Company on LinkedIn and visit their website.

In this episode, Dr. Taha Kass-Hout, Global Chief Science and Technology Officer at GE Healthcare, shares how AI is transforming operational efficiency, clinical workflows, and patient outcomes across health systems. He highlights applications such as ambient AI for documentation, AI-driven hospital operations, and unified data infrastructures that ease clinicians’ cognitive load. Through GE Healthcare’s CareIntellect platform and collaborations with systems like HCA, Duke Health, and Queen’s Health, hospitals have achieved measurable improvements, including a 22% boost in patient transfers and $20 million in savings. Dr. Kass-Hout also emphasizes the importance of trust, interoperability, and clinician co-design to ensure AI adoption is ethical, scalable, and effective.

Tune in and learn how AI-powered infrastructure and trust-driven innovation are redefining the future of healthcare delivery!

Resources

• Connect with and follow Taha Kass-Hout on LinkedIn.
• Follow GE Healthcare on LinkedIn and explore their website!
• Listen to Taha’s previous episode on the podcast here
• Browse the GE Healthcare Research website.

Early detection is the key to longevity, and proteomics may be the breakthrough that finally makes it possible.

In this episode, Matthew Bradley, Director of Marketing at Molecular You, shares how the company’s “pre-diagnostic” approach is redefining preventive healthcare. Instead of waiting for symptoms, their blood-based proteomic testing detects early biological changes that signal potential disease risk. By analyzing proteins rather than genes, Molecular You offers a real-time picture of a person’s health and lifestyle impact. Bradley also highlights how at-home testing and partnerships with functional and concierge medicine providers are making proactive, personalized care more accessible.

Tune in and learn how pre-diagnostic proteomics is reshaping longevity, empowering individuals to stay ahead of disease, and redefining what it means to live healthier for longer!

Resources

• Connect with and follow Matthew Bradley on LinkedIn.
• Follow Molecular You on LinkedIn and discover their website.

Scaling your business isn’t about hiring more people; it’s about rethinking what truly drives value.

In this episode, Simone Severino, founder of Strategy Sprints, shares how business owners can scale their operations effectively by simplifying processes and focusing on what clients genuinely need. He explains why founders should delegate repetitive work to AI and systems, allowing their teams to focus on high-impact tasks. Simone breaks down his “four-offer” model, which includes attraction, upsell, downsell, and continuity, helping companies increase sales velocity and lifetime value. He also highlights how mapping the customer journey reveals opportunities to remove friction and build products that truly serve.

Tune in to learn how to scale smarter, not harder!

Resources:

• Connect with and follow Simone Severino on LinkedIn.
• Follow Strategy Sprints on LinkedIn, discover their website, and check out their tools!
• Pick up a copy of Simone Severino’s book, Strategy Sprints: 12 Ways to Accelerate Growth for an Agile Business, here!
  

In this episode, Kacie Kelly, Chief Innovation Officer at Meadows Mental Health Policy Institute, explores how behavioral health startups can bridge the gap between early traction and national scalability by viewing policy as a strategic growth tool rather than merely a compliance requirement. She reflects on a recent Washington, DC, event that united over 60 tech and policy leaders to tackle barriers to scaling tech-enabled, measurement-informed care. The discussion spanned topics such as AI in mental health, workforce trust in technology, and the importance of constructive dialogue between innovators and policymakers. Kacie highlights that policy determines who pays for what, when, and how, urging founders to build reimbursement strategies early and leverage programs like HeadsUp to navigate policy landscapes and accelerate growth through federal initiatives.

Tune in and learn how policy foresight can become your most powerful innovation advantage!

Resources:

• Connect with and follow Kacie Kelly on LinkedIn.
• Follow the Meadows Mental Health Policy Institute on LinkedIn and visit their website.
• Listen to Kacie Kelly and Talisha Searcy’s previous interview on our podcast here.
• Learn more about the HeadsUp service here.

The shift to outpatient surgery is transforming how care is delivered.

In this episode, Dr. Adam Thaler, Medical Director at Summit Health, discusses leading a urology-focused ambulatory surgery center and the rapid growth of outpatient procedures. He explains why airway management is the cornerstone of patient safety in ASCs and why he relies on video laryngoscopy, particularly the McGrath MAC, for every case. Dr. Thaler highlights the clinical, financial, and operational benefits of this technology, including reduced complications, improved efficiency, and enhanced patient experience. He also shares advice for ASC leaders on embracing innovation, doing their own research, and treating every patient with the same high standard of care.

Tune in to hear how Dr. Thaler is shaping the future of outpatient surgery!

Resources:

• Connect with and follow Dr. Adam Thaler on LinkedIn.

• Follow Summit Health on LinkedIn and explore their website!

• Check out Dr. Adam Thaler’s Medtronic blog on How the intubation tools you choose can affect your facility’s costs and more!

References:

1. Leifer S, Choi SW, AsanatiK, YentisSM. Upper limb disorders in anaesthetists-a survey of Association of Anaesthetistsmembers. Anaesthesia. 2019;74(3):285-291. doi:10.1111/anae.14446

2. Kriege M, Noppens R, TurkstraT, et al. A multicentrer randomized controlled trial of the McGrath MAC video laryngoscope versus conventional laryngoscopy. Anaesthesia. 2023;78(6):722-729.

3. Zhang J, Jiang W, Urdaneta F. Economic analysis of the use of video laryngoscopy versus direct laryngoscopy in the surgical setting. Journal of Comparative Effectiveness Research. 2021;10(10):831-844. doi:https://doi.org/10.2217/cer-2021-0068

4. Nørskov AK, Rosenstock CV, Wetterslev J, Astrup G, Afshari A, Lundstrøm LH. Diagnostic accuracy of anaesthesiologists’ prediction of difficult airway management in daily clinical practice: a cohort study of 188,064 patients registered in the Danish Anaesthesia Database. Anaesthesia. 2015;70(3):272-281.

5. Kleine-Brueggeney M, Greif R, Schoettker P, Savoldelli GL, Nabecker S, Theiler LG. Evaluation of six video laryngoscopes in 720 patients with a simulated difficult airway: a multicentre randomized controlled trial. Br J Anaesth. 2016;116(5):670-9.

6. Thaler A, Mohamod D, Toron A, Torjman MC. Cost comparison of 2 video laryngoscopes in a large academic center. Journal of Clinical Outcomes Management. 2021 July;28(4):174-179.

7. Moucharite MA, et al. Factors and economic outcomes associated with documented difficult intubation in the United States. Clinicoecon Outcomes Res. 2021;13:227–239.

8. Gaszyński T. Comparison of the glottic view during video-intubation in super obese patients: a series of cases. Ther Clin Risk Manag. 2016;12:1677–1682.

9. Alvis BD, Hester D, Watson D, Higgins M, St Jacques P. Randomized controlled trial comparing the McGRATH™ MAC video laryngoscope with the King Vision video laryngoscope in adult patients. Minerva Anestesiol. 2016;82(1):30–35.

   
   

   Disclaimer: Unless cited, the contents and conclusions of the following presentation are solely those of the author. The author received funding from Covidien LP, a Medtronic company, for this speaking engagement. The author is responsible for all content and any necessary permissions.

   For trained personnel only. For specific indications and instructions for use, please refer to the product manual.©2025 Medtronic. Medtronic, Medtronic logo, and Engineering the extraordinary are trademarks of Medtronic. All other brands are trademarks of a Medtronic company. 10/2025 – US-RE-2500145

   
   

   
   

In this episode, Dr. Matthew Chow, Chief Mental Health Officer, and Paula Allen, Global Leader and VP of Research, Insights, and Strategic Communications at TELUS Health, discuss how organizations can make employee well-being simpler, more personal, and more effective. They explore the global shift from crisis response to prevention and how empowered, compassionate leadership directly drives both mental health and business performance. Together, they emphasize the importance of culturally responsive, locally delivered care and measurable impact, reminding us that beyond ROI, well-being initiatives ultimately save lives.

Tune in to learn how simplifying care can strengthen connection, resilience, and results!

Resources:

• Connect with and follow Dr. Matthew Chow on LinkedIn.
• Connect with and follow Paula Allen on LinkedIn.
• Follow TELUS Health on LinkedIn and explore their website.

In this episode, Dr. Zach Boyd, Director of Utah’s Office of Artificial Intelligence Policy, shares how his team is creating practical guardrails for responsible AI in healthcare. He traces his path from theoretical math to social science, noting that behavioral health is the front line for AI’s impact. Early milestones include broad stakeholder surveys, privacy and advertising protections, detailed guidance for professionals, and a safe harbor to reduce regulatory uncertainty. Dr. Boyd highlights opportunities in clinical automation and consumer tools, while warning about risks like deepfakes and urging leaders to balance safety, efficacy, and access.

Tune in and learn how thoughtful policy can accelerate safer, more equitable behavioral health innovation!

Resources:

• Connect with and follow Dr. Zach Boyd on LinkedIn.
• Learn more about Utah’s Office of Artificial Intelligence Policy here.
• Email Utah’s Office of Artificial Intelligence Policy directly here.

Bullying and incivility don’t just harm team morale; they threaten patient care and drive great people away.

In this episode, Dr. Renee Thompson, CEO and Founder of the Healthy Workforce Institute, discusses how healthcare leaders can address bullying and incivility to foster healthier workplace cultures. She shares insights from the newly released second edition of her Amazon best-selling book, Enough! Eradicate Bullying and Incivility in Healthcare, updated to reflect the challenges of a post-COVID workforce. Dr. Thompson explains how her own leadership struggles inspired her to create practical tools that help others set behavioral expectations and address disruptive behaviors with confidence. She also discusses her Coffee Break podcast, where she chats with leaders who are driving real change in workplace culture across industries.

Tune in to learn how you can take meaningful action to stop bullying and foster a culture of respect and safety!

Resources:

• Connect with and follow Dr. Renee Thompson on LinkedIn.
• Follow the Healthy Workforce Institute on LinkedIn and discover their website!
• Get a copy of Dr. Renee Thompson’s book, Enough! Eradicate Bullying and Incivility in Healthcare: Strategies for Front Line Leaders, here!
• Check out the Coffee Break podcast here!

In this episode, Clayton Nicholas, Chief Commercial Officer at CredibleMind, discusses the urgent need to reimagine the intersection of mental and physical healthcare by focusing on prevention, accessibility, and personalization. He explains that the traditional, reactive, and clinician-limited model has left millions underserved and introduces the stepped care approach, where digital self-care tools form a foundational “step zero.” Clayton describes how digital front doors can simplify access, reduce stigma, and guide people toward the right level of support, helping to shorten waitlists and ease pressure on the system. He concludes by highlighting how data-driven insights and AI can personalize care, strengthen empathy and engagement, and enable earlier, more effective interventions at scale.

Tune in and learn how digital innovation is reshaping behavioral health by bridging access gaps and empowering self-care from the ground up!

Resources:

• Connect with and follow Clayton Nicholas on LinkedIn.
• Follow CredibleMind on LinkedIn and explore their website.

In this episode, John Boerstler, Head of Public Sector at Ipsos Public Affairs, discusses the unique challenges veterans face in accessing behavioral health support and the critical need to reduce the stigma surrounding care-seeking. Drawing on his own military service and career across government, nonprofit, and private sectors, he emphasizes how cultural competency, community engagement, and innovative program design can strengthen pathways to care. He highlights initiatives such as National Buddy Check Week, proactive crisis-detection systems, and partnerships that connect veterans to vital services, including housing, employment, and legal aid. He also notes survey data showing that many veterans wait until crisis points to seek help. Finally, John reflects on how technology, combined with human-centered strategies and continuous veteran input, can help identify early warning signs, empower providers, and ensure that no veteran is left behind.

Tune in and learn how innovation, empathy, and collaboration can transform veteran behavioral health care!

Resources:

• Connect with and follow John Boerstler on LinkedIn.
• Follow Ipsos in the US on LinkedIn and explore their website.
• Learn more about the Office of Healthcare Innovation and Learning on their website.

In this episode, Dr. Zachary McGeorge, Director of Behavioral Health at AdventHealth in Manchester, Kentucky, shares his journey into social work and the unique challenges rural hospitals face. He highlights transportation barriers and innovative strategies such as telehealth outpost clinics, mobile units that deliver care to patients’ homes, and a warm handoff approach that has driven an 88% therapy retention rate. Dr. McGeorge addresses the difficulty of recruiting and retaining providers in rural areas, stressing persistence, authenticity, and a deep emotional connection to the mission. He also talks about the value of integrated care, provider well-being, and balanced living, along with practical advice for emerging leaders on managing change and engaging stakeholders throughout reforms.

Tune in and learn how rural healthcare leaders are innovating to close gaps in behavioral health access and build stronger, more resilient communities!

Resources:

• Connect with and follow Dr. Zachary McGeorge on LinkedIn.
• Follow AdventHealth on LinkedIn and explore their website.

Solving big healthcare problems isn’t enough. You need to fit solutions into budgets and build the right partnerships.

In this episode, Dr. Ido Zamberg, Co-founder and Chief Medical Officer at C8 Health, shares his journey from software engineering to medicine and how he combined both disciplines to transform healthcare delivery. Confronted with the challenge of accessing institutional knowledge as a physician, he built a platform that consolidates best practices, protocols, and operational data into one accurate, actionable system. Now used in more than 100 hospitals, the platform improves clinician efficiency, enhances patient outcomes, and enables collaboration across departments and health systems. Dr. Zamberg reflects on lessons learned, stressing the importance of navigating budgets creatively, finding champions to drive adoption, and encouraging leaders to partner with startups that specialize in solving these complex problems.

Tune in and learn how innovation, persistence, and partnership can redefine care at every level of the health system!

Resources:

- Connect with and follow Dr. Ido Zamberg on LinkedIn.

- Learn more about C8 Health on their LinkedIn and website.

In this episode, Talisha Searcy, Senior Advisor within the Assistant Secretary for Technology Policy, and Kacie Kelly, Chief Innovation Officer at the Meadows Mental Health Policy Institute, discuss the Behavioral Health Information Technology Initiative. Talisha explained that BHIT is a $20 million partnership between ASTP and SAMHSA focused on standardizing behavioral health data, advancing EHR adoption, and improving integration with physical health. Kacie highlighted that behavioral health was left out of the HITECH Act, creating long-standing gaps in infrastructure, funding, and data standards that BHIT now aims to address. Talisha emphasized the importance of interoperability and the USCDI+ for behavioral health, with pilots testing real-world data exchange and toolkits to help providers adopt these standards. Both emphasized the importance of collaboration across federal agencies to ensure alignment, as well as opportunities for innovators and the private sector to engage in shaping policies, particularly in areas such as interoperability and AI. Locally, Talisha noted how technology like telehealth is already improving access and care coordination in communities, despite workforce shortages.

Tune in to hear from national leaders on how BHIT is setting new standards, driving innovation, and opening doors for providers and innovators in the behavioral health field!

Resources:

• Connect with and follow Talisha Searcy on LinkedIn.

• Follow the Assistant Secretary for Technology Policy on LinkedIn and visit their website. 

• Connect with and follow Kacie Kelly on LinkedIn.

• Follow the Meadows Mental Health Policy Institute on LinkedIn and visit their website.

• Learn more about the HeadsUp service here.

Aligning provider buy-in, leadership priorities, and patient-centered strategies is key to closing the ACO engagement gap.

In this episode, Dr. Lauren Fore, Chief Medical Officer at IRCCO, shares how provider engagement is key to motivating patients to follow through with preventive care and wellness visits. Todd Searls, Executive Director of IRCCO ACO, underscores the role of leadership in setting priorities, addressing burnout, and supporting care teams to sustain patient engagement. Kathryn Anderton, Vice President of Clinical Services at ThoroughCare, highlights the importance of care management, motivational interviewing, and trust-building through consistent monthly touchpoints. Together, they discuss the unique challenges of rural communities, the power of partnerships, and the value of combining digital tools with human connection for sustainable outcomes.

Tune in and learn how thoughtful provider engagement, leadership support, and innovative partnerships can close the engagement gap and transform ACO success!

Resources:

• Connect with and follow Dr. Lauren Fore on LinkedIn.

• Follow and connect with Todd Searls on LinkedIn.

• Learn more about IRCCO on their LinkedIn and website.

• Connect with and follow Kathryn Anderton on LinkedIn.

- Discover more about ThoroughCare on their LinkedIn and explore their website.

In this episode, Stacy DiStefano, CEO and founder of Consulting For Human Services, discusses the unique challenges and opportunities facing nonprofit behavioral health organizations. She explains how her team supports providers with strategic planning, growth strategies, technology adoption, and mergers & acquisitions (M&A) to ensure sustainability, while highlighting why boutique consultancies often deliver more value than large firms through lived experience and community ties. Stacy also explores the real issues keeping leaders up at night, from immigration policies impacting workforce stability to uncertainty in federal priorities and the accelerating wave of nonprofit consolidations, while outlining common pitfalls in M&A such as ego, resistance, and board misalignment. Looking ahead, she stresses the need for CEOs to educate boards, prepare the next generation of leaders, integrate technology across organizations, and embrace disruption as an opportunity rather than a threat.

Tune in and learn how nonprofit leaders can future-proof their organizations through resilience, growth, and mission-driven strategy!

Resources:

• Connect with and follow Stacy DiStefano on LinkedIn.
• Follow Consulting For Human Services on LinkedIn and explore their website.

The healthcare industry is resilient, and even in times of financial pressure and policy uncertainty, new opportunities for growth and innovation emerge.

In this episode, Dan Czech, VP of Insights at KLAS Research, shares findings from a survey of 169 healthcare delivery organizations (HDOs) on how they are adapting to federal policy shifts and the “Big Beautiful Bill.” Many HDOs report they have yet to recover to pre-COVID margins, with narrow margins, staffing shortages, and rising costs compounded by the uncertainty of rapidly changing regulations. Lacking clear direction, organizations are acting now with multiple contingency strategies, workforce adjustments, and careful protection of patient-facing roles. Despite financial strain, IT and AI remain top investment priorities to offset workforce reductions and reduce clinician burnout, though many remain stuck in pilot programs. Dan notes that providers are reevaluating payer contracts, rural systems are leaning on federal programs, and the industry’s resilience points to long-term progress.

Tune in and learn how organizations are adapting to change and preparing for the future!

Resources:

• Connect with and follow Dan Czech on LinkedIn.

• Follow KLAS Research on LinkedIn and visit their website!

• Read the Navigating the Uncertainty of Federal Policy 2025 Report here.

• Email Dan directly here.

In this episode, Rich Havard, Director of the Decolonizing Wealth Project’s Youth Mental Health Fund, shares his journey from a closeted gay kid in rural Mississippi to leading a $20 million initiative supporting BIPOC and LGBTQ youth. He reflects on formative church experiences, both healing and harmful, that shaped his commitment to creating inclusive spaces, as well as his years as a pastor witnessing the struggles and resilience of young people. Rich underscores the urgent need for philanthropy to fund culturally responsive care and elevate youth voices as true decision-makers shaping solutions. Ultimately, he reframes youth mental health as an issue of both justice and connection.

Tune in and learn how integrating culture, storytelling, and justice can transform youth mental healthcare!

Resources:

• Connect with and follow Rich Havard on LinkedIn.
• Follow the Decolonizing Wealth Project on their LinkedIn and Instagram, and explore their website.
• Learn more about the Youth Mental Health Fund here.
• Contact the Decolonizing Wealth Project team here.
• Read Decolonizing Wealth Project CEO and Founder, Edgar Villanueva's book, Decolonizing Wealth, here.
• Discover more about Dr. Alfiee’s The AAKOMA Project here.

In this episode, Janelle Bierdeman, a nationally certified school psychologist and the Manager of the Healthcare Solutions Group at MHS (Multi-Health Systems), shares her journey from direct care with children and families to driving systems-level transformation in behavioral health. She reflects on the risks of poor assessments, outdated systems, and the importance of rigorous tools to ensure providers deliver the right care from the start. Drawing on her perspective as both a professional and a parent of neurodivergent children, Janelle emphasizes the need for tailored assessments, clinician involvement in digital tools, and cross-cultural insights from North America and Europe. She also highlights a UK success story scaling patient assessments from 25 to 2,500 per month, and sees AI as a powerful way to reduce administrative burdens and free providers to spend more time with patients.

Tune in and learn how technology, when done right, can truly expand access to quality behavioral health care!

Resources:

• Connect with and follow Janelle Bierdeman on LinkedIn.
• Follow MHS on LinkedIn and explore their website.

Far too many women veterans are overlooked, leading to gaps in care, resources, and recognition.

In this episode brought to you by Luminary Labs, Wanda Wright, Director of the Office for Veteran and Military Academic Engagement at Arizona State University, shares her mission to advocate for women veterans and improve access to resources. She explains that many women do not recognize themselves as veterans, which, combined with cultural bias and lack of awareness, leads to higher rates of suicide and homelessness compared to men. Director Wright highlights the importance of asking “Have you served?” in healthcare settings and stresses that collaboration among the VA, state agencies, nonprofits, and local groups is essential to provide effective support, especially in rural areas. While progress has been made with more women joining the military and rising to leadership, she emphasizes that continued advocacy and community involvement are crucial to breaking down barriers and saving lives.

Tune in as Wanda Wright shares her powerful journey and insights on breaking barriers, advocating for women veterans, and building stronger systems of support!

Resources:

• Connect with and follow Wanda Wright on LinkedIn.
• Follow the Arizona State University on LinkedIn and visit their Office for Veteran and Military Academic Engagement website.
• Check out Wanda Wright’s paper, The Social Determinants of Suicide among Female Service Members and Veterans: Running Title: Social Determinants of Suicide, here. 

Peace of mind in healthcare is just as important as access to care itself.

In this episode, Dr. David Berg, Founder and CEO of Redirect Health, contrasts his experiences with Canadian and U.S. healthcare, noting that while America offers world-class medical care, it often leaves patients without confidence or peace of mind. He explains that uncertainty about affordability and access creates anxiety long before patients enter the system. Redirect Health addresses this by offering a free entry point into care through technology, virtual access, and advocacy, while focusing on logistics, how, and where care is delivered, as the key to lowering costs. David stresses that the U.S. doesn’t lack funding; it must redirect resources toward delivering real value and peace of mind.

Tune in and learn how healthcare logistics and advocacy can transform both cost and access!

Resources:

• Connect with and follow Dr. David Berg on LinkedIn.

• Follow Redirect Health on LinkedIn and visit their website!

• Listen to David’s previous interview on our podcast here!

• Email David directly here.

Strong science isn’t just a checkbox; it’s a growth strategy that can set digital health startups apart in crowded markets.

In this episode, Dr. Jennifer Huberty, CEO & founder of Fit Minded, explores how behavioral health companies at any stage can build scientific credibility without depleting their resources. She stresses that many startups fail to recognize the value of the data they already possess: data that can drive business decisions, fuel marketing narratives, and even lead to peer-reviewed publications. Jennifer walks through cost-effective research strategies, such as retrospective analyses and national surveys, while cautioning against fragmented, one-off studies that lack strategic alignment. She also introduces the idea of “traveling science,” a framework for making research actionable across departments, and emphasizes that trust, transparency, and clear alignment with business goals are essential for impactful, lasting research partnerships.

Tune in and learn how to leverage research not just for credibility, but for growth, clarity, and competitive advantage in the behavioral health tech landscape!

Resources:

• Connect with and follow Dr. Jennifer Huberty on LinkedIn.
• Follow Fit Minded on LinkedIn and explore their website. 

No one should have to wait weeks to get the care they desperately need because of administrative bottlenecks.

In this episode, Zain Qayyum, founder and co-CEO of Medsender, shares how AI is transforming healthcare operations by removing inefficiencies that delay patient care. He describes his journey from pre-med to tech entrepreneur after experiencing frustrations with outdated processes like faxing and data entry. Zain explains how Medsender’s AI platform automates referral intake, insurance verification, scheduling, and chart creation, cutting processing times from weeks to seconds, while highlighting the importance of agentic AI in handling critical tasks reliably. He also reflects on why specialty groups benefit most from this automation, the persistence of fax machines in healthcare, and personal lessons from Atomic Habits about how small, consistent changes lead to big results.

Tune in and learn how AI is reshaping healthcare workflows and why speed and accessibility matter more than ever!

Resources:

• Connect with and follow Zain Qayyum on LinkedIn.

• Follow Medsender on LinkedIn and visit their website!

• Email Zain directly here.

The caregiving crisis in America is not just personal; it’s systemic, invisible, and urgently needs redesign.

In this episode, Paurvi Bhatt, public health expert and founder of ThirdEyeFocus, explores the complex intersections between caregiving, healthcare systems, cultural identity, and systemic equity. Reflecting on her experience as a first-generation Indian-American and longtime caregiver, she reveals how immigrant backgrounds shape both personal and professional choices, and how informal caregiving functions as an invisible backbone of healthcare. Paurvi critiques the gap between healthcare innovation and its practical use at home, highlighting the emotional isolation caregivers face and the lack of support and reimbursement for their work. She calls for moving beyond vague notions of “impact” by demanding measurable results and urges leaders to resist technology-driven detachment in favor of genuine human connection.

Tune in and learn how we must reimagine care, connection, and accountability, starting not from systems, but from the human stories we’re ignoring!

Resources:

• Connect with and follow Paurvi Bhatt on LinkedIn.
• Follow ThirdEyeFocus on LinkedIn.

In this episode, Peter Micca, Managing Partner at Caduceus Capital Partners, emphasized that innovation and technology are key to making healthcare more affordable, accessible, and efficient. He noted that the most successful healthcare startups address significant industry challenges, such as cost, access, and social determinants of health, while understanding the payer system and working with existing market players. Beyond AI, Peter highlighted promising areas like sensors, robotics, remote patient monitoring, and solutions targeting aging populations and loneliness. He shared that Caduceus focuses on helping proven companies scale through capital, advisory support, and deep industry relationships. His advice to healthcare founders is to clearly define the problem they solve, deeply understand their customers, and ensure their innovation directly addresses real market needs.

Tune in to hear Peter Micca share how Caduceus Capital Partners is scaling game-changing technologies that are transforming cost, access, and care delivery!

Resources:

• Connect with and follow Peter Micca on LinkedIn.

• Follow Caduceus Capital Partners on LinkedIn and discover their website!

• Check out Caduceus’s whitepaper, The Growing Investment Opportunities in Digital Healthcare Innovation, here!

A key takeaway from this interview is that the most effective path to value-based care starts with building trust, proving outcomes, and aligning your pitch with what payers already prioritize.

In this episode, David Ricupero,  Director of Business Development at Affect Therapeutics and Creator of the Out-of-Pocket Course: How to Contract with Payors, explains the full journey of payer contracting, from initial applications to advanced value-based agreements. He covers how to join payer networks, manage closed systems, and prepare key documents and timelines. David explores various value-based care models, illustrating how risk and complexity grow from pay-for-performance to full capitation, and highlights the importance of combining traditional applications with strategic conversations. He also offers practical tips for avoiding “payer purgatory,” identifying payer goals, and asking the right questions during shared savings negotiations.

Tune in and learn how to navigate the nuances of payer-provider relationships and set up sustainable, rewarding contracts that truly expand access to care!

Resources:

Connect with and follow David Ricupero on LinkedIn.

Follow Affect Therapeutics on LinkedIn and explore their website. 

Register for the “How to Contract with Payors” course here.

One of the most urgent and overlooked innovations in healthcare today is listening deeply and differently.

In this episode, Dr. Adrienne Boissy, Chief Medical Officer at Qualtrics, explores the vital role of experience management in healthcare and the systemic challenges of embedding empathy at scale. She explains how Qualtrics is leveraging AI and data from over 150 channels to transform both patient and employee experiences. The 2025 Healthcare Trends Report reveals a looming retention crisis, with nearly 30% of physicians and even more nurses considering leaving their roles. Dr. Boissy also discusses the growing adoption of AI tools like ambient listening, the tension between trust and convenience, and the ethical urgency of building emotionally safe healthcare environments.

Tune in and learn how transforming human experience in healthcare starts with the simple act of listening, done right, at scale, and with empathy!

Resources:

• Connect with and follow Dr. Adrienne Boissy on LinkedIn.

• Follow Qualtrics on LinkedIn and explore their website.

• Email Adrienne directly here.

• Read the 2025 Healthcare Trends Report by Qualtrics here.

Addiction recovery is not a solitary journey, and support from peers can make all the difference.

In this episode, Matthew Serel, CEO of You Are Accountable, Inc., shares his journey from addiction to long-term recovery and how it inspired him to build a platform offering peer support, toxicology monitoring, and care coordination. He highlights critical gaps in the recovery process, such as fragmented care and poor communication among providers. Matthew emphasizes the power of peer support rooted in lived experience, which helps individuals overcome shame and stay engaged in their recovery. He also discusses the need for collaboration across providers, payers, and peers, and how technology can enhance, not replace, human connection in addiction recovery.

Tune in and learn how peer support and a balanced use of technology can reshape the future of addiction care!

Resources:

• Connect with and follow Matthew Serel on LinkedIn.

• Email Matthew Serel here. 

• Follow You Are Accountable, Inc. on LinkedIn and explore their website.

Even with insurance, nearly half of Americans delay care simply because they can’t find a doctor in their network.

In this episode, Eric Demers, CEO of Madaket Health, talks about the growing issue of healthcare access and cost in the U.S., even for insured individuals. Madaket commissioned a national survey to better understand how bad provider data impacts patients, finding that nearly half of Americans delay care because they can’t find in-network providers, especially millennials, who are more likely to seek alternative care routes. Demers explains that the root cause is outdated, inaccurate, and poorly synchronized provider data, worsened by the lack of national standards and inconsistent systems across payers and providers. Even vertically integrated health systems suffer from internal data mismatches. Madaket Health aims to fix this by acting as a data bridge between payers and providers, leveraging its platform, used by over 80% of U.S. providers, to keep information up-to-date and aligned, improving directories and patient access to care.

Tune in to learn how broken provider data is quietly undermining healthcare access and what’s being done to fix it!

Resources:

• Connect with and follow Eric Demers on LinkedIn.

• Follow Madaket Health on LinkedIn and visit their website!

Investing in care infrastructure and mental health access is not just compassionate, it's foundational to long-term systemic change.

In this episode, Brittney Riley Gavini, the Director of Investments at Pivotal Ventures, discusses how targeted investment strategies are unlocking real progress in youth mental health, family care, and women’s empowerment. She explains how her career evolved from startups to mission-driven venture capital, and how her team supports both philanthropic and for-profit initiatives that close care gaps. Brittney highlights investments in innovative companies and shares the importance of funding diverse founders and fund managers to reshape the innovation pipeline, especially in mental health and financial access. She also acknowledges challenges in youth mental health startups like provider shortages and complex engagement pathways. Lastly, Brittney offers advice for startups pitching investors: make it a meaningful, generative conversation, not just a transaction.

Tune in and learn how mission-aligned investing is reshaping behavioral health, one bold bet at a time!

Resources:

• Connect with and follow Brittney Riley Gavini on LinkedIn.
• Follow Pivotal Ventures on LinkedIn and explore their website.

Voice AI is no longer a futuristic concept, it’s already transforming healthcare operations by automating repetitive administrative calls, driving real ROI, and reshaping workforce strategy.

In this episode, Sneh Patel, CEO of Delfino AI, explores how voice AI is transforming outbound administrative calls by fully automating repetitive payer and provider interactions. She explains how their technology handles entire call journeys end-to-end, freeing up staff for higher-value work. Beyond cost savings, Sneh emphasizes the ability to scale operations without hiring and notes a shift in the industry as customers grow more comfortable with AI-driven interactions. From her HFMA conversations, she observes that CFOs are increasingly focused on ROI, and encourages leaders to share their challenges, as today’s tech can often build solutions to meet them.

Tune in and learn how AI is reshaping administrative operations, how ROI is leading the conversation, and why now is the time to act boldly!

Resources:

• Connect with and follow Sneh Patel on LinkedIn.

• Follow Delfino on LinkedIn and explore their website!

• Email Sneh directly here.

The future of healthcare billing lies in human-AI collaboration that speeds up results without sacrificing quality.

In this episode, Sam Schwager, Co-founder and CEO of SuperDial, shares how voice AI is reshaping revenue cycle management (RCM) by automating routine phone calls and boosting team productivity. With a human-in-the-loop model, SuperDial delivers immediate value while learning and improving over time. Sam highlights the growing demand for fast ROI from AI tools and the potential of AI-to-AI communication via text protocols like HTTP to further streamline operations. As healthcare continues to spend heavily on administrative tasks, SuperDial has helped claims teams become up to four times more productive by handling calls for prior authorizations and denial follow-ups.

Tune in and learn how voice AI is changing healthcare operations faster, smarter, and more cost-effectively than ever!

Resources:

• Connect with and follow Sam Schwager on LinkedIn.

• Follow SuperDial on LinkedIn and explore their website!

• Email Sam directly here.

The most powerful solutions in behavioral health often come not from professionals, but from peers who’ve walked the same path.

In this episode, Arc Telos Saint Amour (they/them), Executive Director of Youth MOVE National, shares their lived experience navigating child welfare, houselessness, the justice system, and behavioral health from birth. As a queer, trans, disabled person of color, Tay reflects on how their identity and history shaped their lifelong mission to transform care for systems-impacted youth. They explain how peer support, rooted in trust, agency, and love, offers a life-saving alternative to broken institutions, and push back on narratives that blame social media, arguing it can be a vital source of safety and connection for marginalized young people. Tay also challenges widespread misunderstandings about peer support, its grassroots origins, its essential equity lens, and how it's often co-opted or commodified, offering a bold call to see youth not as problems to fix, but as people to trust, support, and uplift.

Tune in and learn what it means to truly listen to youth, challenge systems, and support healing through the power of peers!

Resources:

• Connect with and follow Arc Telos Saint Amour (they/them) on LinkedIn.

• Follow Youth MOVE National on LinkedIn and explore their website. 

• Email Tay directly here.

Proactive, AI-driven tools can drastically reduce administrative burdens in healthcare while improving access for patients who need it most.

In this episode, Pedram Afshar, founder and CEO of Escher Health, shares how his journey from physician to technologist began after losing a patient due to delays in Medicaid enrollment. Motivated by that tragedy, he built Escher, a platform inspired by M.C. Escher’s seamless designs to eliminate care gaps and administrative inefficiencies. At HFMA, he discusses the growing role of AI in transforming healthcare from reactive to proactive, especially in streamlining financial workflows. Escher’s self-service tools, accessible via smartphones, kiosks, or iPads, automate 90% of the enrollment process, easing burdens on staff and improving outcomes.

Tune in and learn how smarter systems are transforming Medicaid enrollment and making healthcare more efficient, accessible, and humane!

Resources:

• Connect with and follow Pedram Afshar on LinkedIn.

• Follow Escher Health on LinkedIn and explore their website!

• Email Pedram directly here.

What if your healthcare operations could adapt as fast as the rules keep changing?

In this episode, Natalie Van Baale, Chief Operations Officer at BRSi, discusses the widespread challenges healthcare providers face across commercial, federal, and Medicaid sectors, especially in coding, compliance, documentation, and payer regulations. She emphasizes the importance of collaboration across departments to tackle evolving payer rules and data quality issues. While AI presents promising opportunities to improve efficiency and collections, Natalie stresses the continued need for experienced professionals to guide AI tools effectively. BRSi stands out for its passionate, long-tenured team, flexible proprietary software, and ability to quickly adapt to regulatory and system changes, offering custom solutions where larger systems often lag.

Tune in as Natalie Van Baale of BRSi shares how their agile, expert-driven approach is helping healthcare organizations overcome today’s toughest operational and reimbursement challenges!

Resources:

• Connect with and follow Natalie Van Baale on LinkedIn.

• Follow BRSi on LinkedIn and visit their website!

Delivering effective, modern psychiatric care demands clinical excellence, technological innovation, and a deep understanding of patient context.

In this episode, Dr. Arpan Parikh, Chief Medical Officer of SOL Mental Health, and Dr. Amit Parikh, Chief Medical Officer of Brave Health, reflect on how their upbringing, medical training, and deep family roots in psychiatry shaped their professional paths. They explore how the role of the Chief Medical Officer has evolved to include not just clinical quality, but also access, patient-centered workflows, and collaboration with payers. The brothers take a close look at the fragmentation in mental health care and emphasize the value of integrated therapy and psychiatry models, seamless patient experiences, and creating a supportive workplace for clinicians. They also discuss how virtual care can meet the needs of Medicaid populations facing barriers like housing insecurity and transportation challenges, while stressing the importance of leadership training, cultural change in the field, and careful use of technology like AI and ambient scribes to enhance patient-centered care.

Tune in and learn how two leaders are reshaping behavioral health by blending compassion, systems thinking, and clinical rigor to drive meaningful change!

Resources:

• Connect with and follow Arpan Parikh on ⁠LinkedIn⁠.

• Follow SOL Mental Health on ⁠LinkedIn⁠ and explore their ⁠website⁠. 

• Connect with and follow Amit Parikh on ⁠LinkedIn⁠.

• Learn more about Brave Health on ⁠LinkedIn⁠ and visit their ⁠website⁠. 

Patients are now the fastest-growing payer group in healthcare, and providers must adapt their financial strategies accordingly.

In this episode, Dugan Winkie, Head of Commercial Strategy for Cedar, addresses the growing healthcare affordability crisis, fueled by the rise of self-pay patients and high-deductible health plans. He introduces Cedar’s AI agent, Kora, which helps reduce billing-related inbound calls by up to 30% through personalized, data-driven support that integrates with payors, HSAs, Medicaid, and more. Dugan stresses that as patients bear more of the financial responsibility, health systems must move beyond generic portals and adopt tailored billing strategies. He advises CFOs to view patients as key financial stakeholders and to partner with AI vendors who can prove real-world impact, not just promise innovation.

Tune in and learn how smarter financial engagement and actionable AI can help health systems survive tighter margins and better serve their patients!

Resources:

• Connect with and follow Dugan Winkie on LinkedIn.

• Follow Cedar on LinkedIn and explore their website!

• Listen to Dugan’s previous episode on our podcast here!

What if your health system is quietly bleeding millions each year from outdated apps you didn’t even know were still running?

In this episode, Jason Rose, CEO at Clearsense, and Kevin Erdal, Senior Vice President at Nordic Consulting Partners, talk about how health systems can reduce costs by eliminating outdated, redundant, and underused “zombie apps.” These applications pose cybersecurity risks and waste millions annually, but through active archiving and strategic governance, Clearsense and Nordic help organizations identify and safely retire them while preserving necessary data access. This cost-saving approach not only improves operational efficiency but also frees up funds for innovation and future technology investments. Their advice to healthcare leaders: start with a quick assessment to uncover hidden savings.

Tune in to learn how health systems can uncover hidden savings, reduce cybersecurity risk, and fund innovation by tackling zombie apps!

Resources:

• Connect with and follow Jason Rose on LinkedIn.

• Follow Clearsense on LinkedIn and explore their website.

• Connect with and follow Kevin Erdal on LinkedIn.

• Follow Nordic Consulting Partners on LinkedIn and discover their website.

Video introductions are a powerful tool to enhance the therapeutic alliance even before therapy begins. 

In this episode, Daniel Sorochkin, Founder and CEO of TakeOne, explores the challenges therapy platforms face, such as poor therapist-client matches, high dropout rates, and awkward first sessions. He explains how traditional therapist profiles often fall short, lacking the depth needed to build trust and connection. Daniel makes the case for therapist introduction videos as a powerful tool to improve retention and engagement, while also acknowledging the barriers to adoption like cost, complexity, and therapist hesitance. TakeOne solves these issues with an automated, scalable video solution, and Daniel emphasizes that despite advances in AI, genuine human connection remains central to effective therapy.

Tune in and learn how incorporating personalized video content transforms client-therapist interactions, reducing no-shows and dramatically improving client satisfaction and retention!

Resources:

• Connect with and follow Daniel Sorochkin on LinkedIn.

• Follow TakeOne on LinkedIn and explore their website. 

The future of healthcare revenue cycle management is modular, AI-driven, and human-supported.

In this episode, Access Health’s Shaji Ravi, CEO, and Kumar Shwetabh, COO, explore their innovative Revenue Cycle Management (RCM) strategy, powered by Smarter Technologies, a fusion of modular services (Smarter Access), clinical insights (SmarterDx), and AI automation (Thoughtful.ai). Drawing on trends from the HFMA conference, they highlight a growing industry shift away from rigid end-to-end models toward more adaptable, AI-enabled solutions, driven by the need to reduce rising administrative costs. They explain how Smarter Technologies leverages "agentic AI" alongside human-in-the-loop systems to automate roughly 80% of healthcare administration tasks, enhancing accuracy and efficiency while lowering operational expenses. Their ultimate goal is to resolve persistent issues like delayed payments and claim denials by proactively countering payer-driven AI strategies.

Tune in and learn how Smarter Technologies is transforming healthcare revenue management!

Resources:

• Connect with Shaji Ravi and follow him on LinkedIn.

• Follow and connect with Kumar Shwetabh on LinkedIn.

• Follow Access Healthcare Services on LinkedIn and explore their website.

• Learn more about Smarter Technologies on their LinkedIn and visit their website.

Open-sourcing healthcare contracting and data infrastructure can unlock massive cost savings while improving outcomes.

In this episode, Dave Chase, board president of Nautilus Health Institute and founder of Health Rosetta, dives into the major shift happening in employer-sponsored healthcare. He explains why he gave away $4 million worth of intellectual property to launch Nautilus, with the goal of decentralizing control from entrenched incumbents and empowering employers. Thousands of organizations are now using these models to achieve consistent 20–50% cost reductions while improving care quality, aided by real-time claims data and predictive analytics. Dave also shares his collaboration with Mark Cuban to release hospital contracts and tells inspiring stories, like how one Alabama manufacturer used healthcare savings to fund employee scholarships, illustrating the rise of a “healthcare ownership economy.”

Tune in and learn how open-source tools, data access, and local innovation are rewriting the rules of employer health benefits in America!

Resources:

• Connect with and follow Dave Chase on LinkedIn.

• Follow Health Rosetta on LinkedIn and explore their website.

• Learn more about Nautilus Health Institute here.

• Listen to Dave’s previous interview on the podcast here!

• Buy Dave’s book Relocalizing Health here.

• Find out more about this year’s RosettaFest here.

• Register for this year’s RosettaFest here

Leveraging technology and AI in behavioral healthcare can bridge access gaps, enhance person-centered care, and promote health equity through innovative, community-focused solutions.

In this episode, Wes Williams, VP and Chief Information Officer at WellPower, shares insights on leveraging technology and AI to address gaps in behavioral healthcare. He discusses WellPower's commitment to health equity and community-focused solutions, emphasizing the importance of personalized care and human-centered design. Wes highlights how digital tools, like AI-driven digital scribes, can optimize workflows and deliver more tailored care to individuals. He also explores collaboration opportunities for innovative solutions to expand access to mental health services.

Tune in to discover how technology and AI are revolutionizing behavioral healthcare.

Resources:

• Connect with and follow Wes Williams on LinkedIn.
• Follow WellPower on LinkedIn and explore their website.

Innovative technology solutions designed for behavioral health providers are transforming the way care is delivered, making it more efficient and impactful.

In this episode, Ben Lawrence, Director of Behavioral Health Clinic Operations, and Dr. Ben Kurian, Executive Medical Director of Risk Identification and Outreach, from Health Care Service Corporation (HCSC), discuss the RIO program’s data-driven, multidisciplinary approach to behavioral and medical health comorbidities. They tackle the challenges of opioid management and untreated depression. Lawrence and Dr. Kurian address outreach and member engagement hurdles, exploring digital methods while adhering to privacy laws. Their active partnership with the American College of Surgeons promotes non-opioid pain management strategies, demonstrating their commitment to evolving care.

Tune in to learn how HCSC's innovative digital solutions are shaping the future of behavioral health care, improving provider engagement, and enhancing patient outcomes.

Resources:

• Connect with and follow Dr. Ben Kurian on LinkedIn.

• Connect with and follow Ben Lawrence on LinkedIn.

• Follow Health Care Service Corporation on LinkedIn and explore their website. 

Women's health, long under-researched and underfunded, urgently needs a comprehensive overhaul and recognition beyond reproductive care.

In this episode, Kristine Cecchetti, Senior Product Manager for Women’s Health Strategy at Evernorth Health Services, discusses the fragmented state of women’s healthcare in 2025 and emphasizes that over 60% of all conditions disproportionately affect women, including issues like cardio-diabesity and mental health. She explains why women must be strong self-advocates, given the current limitations in care, and highlights the growing role of employers in expanding health benefits. Kristine points to encouraging progress in Femtech and public conversations around topics like menopause, while also noting persistent gaps in areas such as autoimmune diseases and migraines. She calls for more sex-specific research, better physician training, and urges both women and leaders to treat women’s health as a personal and strategic priority.

Tune in and learn why women's health is everyone's health and how we can drive meaningful change!

Resources:

• Connect with and follow Kristine Cecchetti on LinkedIn.

• Follow Evernorth on LinkedIn and explore their website.

The most critical factor for converting leads in aesthetic practices is the speed of response, a challenge increasingly met by AI-powered tools. 

In this episode, Dr. Shitel Patel, Founder and CEO of AD Vital, shares how his company is transforming patient management in aesthetic practices and med spas. AD Vital, a specialized CRM built by a plastic surgeon, bridges communication gaps between patients, staff, and EMRs in cash-pay specialties like plastic surgery, dermatology, and ophthalmology. Dr. Patel explains how practices can match the efficiency gains private equity seeks, such as rapid inquiry response, with tools like AI chatbots and voice AI. He advocates for empowering all employees with AI to boost their capabilities and overall practice productivity.

Tune in and learn how innovative technology and strategic AI adoption can transform patient management, boost conversions, and scale aesthetic practices effectively!

Resources:

• Connect with and follow Dr. Shitel Patel on LinkedIn.

• Follow the Ad Vital on LinkedIn and Instagram, and explore their website.

In this episode, Mark Goddard shares his journey from cardiac device management to clinical innovation, highlighting how AI-powered tools are closing diagnostic gaps and enabling predictive care for conditions like atrial fibrillation (AFib). He explains how their wearable, real-time monitoring device empowers providers, improves patient outcomes, and outperforms outdated Holter and patch systems.

Tune in and learn how digital health and innovative models can address these challenges and improve patient care!

Resources:

• Connect with and follow Mark Goddard on LinkedIn.

• Follow InfoBionic.ai on LinkedIn and visit their website!

Organizations must recognize that AI risk management is a shared responsibility across the entire organization, not solely confined to cybersecurity, legal, or compliance teams. 

In this episode, Michael Crowthers, Managing Director of Life Sciences Digital Quality & Compliance, and Chris Knackstedt, Managing Director of Cyber and Strategic Risk Practice at Deloitte & Touche, discuss the major challenges to AI adoption, highlighting governance, ethics, and compliance as top concerns. They emphasize the importance of integrating AI governance into existing risk management frameworks and navigating regulatory uncertainty, talent gaps, and ethical usage policies. The conversation also explores risks posed by AI agents, such as runaway behavior, misaligned learning, and context untraceability, stressing the need for human oversight and robust behavioral evaluations. Looking ahead, Michael anticipates a rise in governance tech to manage evolving AI risks, while Chris encourages organizations to build on their cybersecurity foundation and maintain momentum in AI strategy.

Tune in and learn how to navigate the complex landscape of AI risk management and secure adoption!

Resources: 

• Connect and follow Mike Crowthers on LinkedIn.

• Connect and follow Chris Knackstedt on LinkedIn.

• Learn more about Deloitte on their LinkedIn and website.

• Subscribe to The Current, Deloitte Cyber’s quick-read series.

• Read our life sciences and health care industry insights.

• Visit the Deloitte AI Institute™ website.

• Explore The State of Generative AI in the enterprise 2024 year-end report. 

Efficient, tech-driven revenue cycle management is key to scaling behavioral health services and sustaining financial stability amid rising mental health care demand.

In this episode, Chris Powell, CEO of Prosperity Behavioral Health, explains the pivotal role of financial infrastructure in the expanding field of behavioral healthcare. He discusses how revenue cycle management addresses the growing demand for mental health services. Chris highlights topics ranging from streamlining financial operations to leveraging technology and AI. He also highlights strategies for enhancing care access while supporting the operational growth of behavioral health organizations.

Tune in to discover how simplifying financial operations and embracing technology are transforming behavioral healthcare access!

Resources:

• Connect with and follow Chris Powell on LinkedIn.

• Follow Prosperity Behavioral Health on LinkedIn and explore their website. 

What if the key to transforming healthcare isn’t just technology, but bringing compassionate, personalized care back into the home?

In this episode, Dr. Jessica Son, Chief Medical Officer of Clover Care Services at Clover Health, shared her journey from primary care physician to healthcare executive, driven by a desire to fix systemic gaps she observed while doing house-call medicine. At Clover Health, a next-generation Medicare Advantage company, she leads value-based care initiatives that combine technology with human-centered delivery. Their AI-powered Clover Assistant equips physicians with real-time insights to improve outcomes and reduce care gaps, while an in-home clinical team ensures patients receive personalized and coordinated support. Dr. Son emphasized the urgency of proactive, compassionate care amid a strained healthcare system and a growing elderly population. She welcomes partnerships with organizations and providers who share Clover’s mission to improve lives through holistic, home-based care.

Tune in for a powerful conversation on how Clover Health is blending technology, human connection, and home-based support to improve outcomes for those who need it most!

Resources:

• Connect with and follow Dr. Jessica Son on LinkedIn.

• Follow Clover Health on LinkedIn and explore their website.

Creating inclusive environments for neurodivergent individuals requires addressing stigma, fostering disclosure, and providing tailored solutions to support employees and their families.

In this episode, Melissa Danielsen, CEO at Joshin, shares her journey of creating solutions to support neurodivergent individuals and their families in navigating fragmented systems and how her company aims to bridge these gaps. She explores the prevalence of neurodivergence in workplaces and the stigma surrounding disclosure. Melissa mentions the innovative outcomes achieved through coaching and navigation support services. She calls for increased awareness and specialized workplace solutions to foster inclusive environments.

Tune in to learn how these innovative solutions are transforming support for neurodivergent individuals and reshaping workplaces for inclusivity!

Resources:

• Connect with and follow Melissa Danielsen on LinkedIn.

• Follow Joshin on their LinkedIn, discover their website, or reach out at partnerships@joshin.com

Reducing patient wait times requires optimizing both patient navigation and health system resource utilization, a dual challenge tackled by platforms like DexCare. 

In this episode, Jamie Gier, Chief Marketing Officer at DexCare, shares how their patient access platform, originally spun out of Providence Health, is working to ensure that "nobody waits for care." She explains how DexCare reduces appointment wait times by optimizing patient search and discovery while matching demand with the right clinician, location, or virtual care option, particularly for low-acuity needs. Jamie also discusses the importance of addressing generational expectations, the digital needs of caregivers, and the competitive landscape of B2B health tech marketing, which demands a precise ideal customer profile. Finally, she highlights the balance between AI-driven solutions and relationship marketing, emphasizing that trust remains key in partnering with health systems.

Tune in and learn about innovative patient access solutions and insightful B2B healthcare marketing strategies!

Resources: 

• Connect and follow Jamie Gier on LinkedIn.
• Learn more about DexCare on their LinkedIn and website.
• Discover more about CMO Huddles on their website and LinkedIn.

A proactive approach to innovation, cross-industry learning, and open knowledge sharing is fundamental to achieving supply chain excellence in healthcare. 

In this episode, Steve Downey, Chief Supply Chain and Support Services Officer at Cleveland Clinic, shares how his team earned recognition in the Gartner Healthcare Supply Chain Top 25 by fostering a culture of continuous innovation and learning from other industries. He discusses leveraging digital transformation through a standardized tech stack across the system, enabling tools like AI for contract analysis and RPA for product conversions. Steve emphasizes the importance of people and collaboration, highlighting a "team of teams" culture that balances global standards with local empowerment and clinically-driven decisions. He also underscores the strategic role of supply chain in navigating financial pressures and enhancing patient outcomes, encouraging leaders to embrace this moment of opportunity. 

Tune in and learn how strategic leadership and advanced technologies are reshaping healthcare supply chains!

Resources:

• Connect with and follow Steve Downey on LinkedIn.

• Follow the Cleveland Clinic on LinkedIn and explore their website.

A robust governance structure, strong clinical relationships, and a focus on people are crucial for achieving supply chain excellence in healthcare. 

In this episode, Conrad Emmerich, Chief Procurement Officer and Senior Vice President of Supply Chain Management at Advocate Health, shares how his organization consistently earns recognition from Gartner for supply chain excellence. He explains that their clinically driven decision-making is supported by a robust governance structure involving over 450 team members across all levels. Conrad emphasizes the importance of developing and empowering their people and highlights their digital transformation, including a unified ERP system and advanced analytics that were crucial during Hurricane Helene. He concludes by stressing the growing need for supply chain leaders to be strategic, expert contributors within their organizations.

Tune in and learn how these strategies improve patient outcomes, manage costs, and drive innovation!

Resources:

• Connect with and follow Conrad Emmerich on LinkedIn.

• Follow Advocate Health on LinkedIn and explore their website.

In this episode, Dr. Ben Reinking shares his journey from facing burnout to reshaping his role to help fellow physicians navigate career transformations. He explores the differences between coaching and mentorship, the emotional intelligence gap in medical training, work-life balance challenges, and the unsustainable healthcare business model, offering insights on how small, intentional changes can lead to significant personal and professional growth.

Tune in for insights on emotional intelligence, coaching, and intentional changes you need to thrive!

Resources:

• Connect with and follow Dr. Ben Reinking on LinkedIn.

• Follow The Developing Doctor on LinkedIn and visit their website!

• Follow the University of Iowa Health Care on LinkedIn and discover their website!

Building strong relationships is essential for achieving excellence in healthcare supply chain management.

In this episode, Marisa Farabaugh, SVP and Chief Supply Chain Officer at AdventHealth, shares the strategies behind the organization’s top ranking on the Gartner Healthcare Supply Chain Top 25. She emphasizes that their true focus is on serving patients and the organization, not just earning recognition. Marisa discusses the importance of strong relationships, leadership development, and a culture of accountability, as well as their use of AI and data analytics to optimize inventory and improve supply chain visibility. She also highlights the role of digital transformation, smart technologies, and strong governance in driving innovation and cross-department collaboration.

Tune in to learn how focusing on relationships, leadership, action, and digital innovation can elevate healthcare supply chain performance!

Resources:

• Connect with and follow Marisa Farabaugh on LinkedIn.

• Follow AdventHealth on LinkedIn and explore their website.

Mental health startups targeting employers need to understand employer challenges, build relationships, and innovate to make care accessible, affordable, and integrated.

In this episode, Ryan Koo, Employee Benefits Consultant at Marsh McLennan Agency, talks about critical challenges and opportunities in the mental health landscape. Ryan highlights actionable insights for startups aiming to succeed in employer markets. He discusses the vital role of community and relationships in the healthcare ecosystem. Ryan also discusses emerging trends like integrated mental health solutions addressing acute and chronic needs.

Tune in to discover how to bridge gaps in mental health care, foster innovation, and navigate the complex employer ecosystem with actionable strategies and expert insights!

Resources:

• Connect with and follow Ryan Koo on LinkedIn.

• Follow Marsh McLennan Agency on LinkedIn and visit their website.

AI partnerships are revolutionizing healthcare by alleviating physician burnout and improving patient care. 

In this episode, Pat Williams, CEO of iScribe, and Chad Dodd, Vice President of athenahealth, discuss their partnership and how it is accelerating AI adoption in healthcare. They highlight how iScribe’s ambient AI note generation tool, integrated within athenahealth’s EHR platform, is reducing documentation time and restoring joy to medical practice. Chad shares results from the 2025 Physician Sentiment Survey, noting a 10% drop in burnout and crediting AI as a key factor, while Pat adds that iScribe users report less EHR time and more same-day encounter rates. Together, they frame this as a pivotal moment for healthcare transformation, with AI enabling better automation, stakeholder collaboration, and improved patient outcomes.

Tune in and learn how AI partnerships are transforming healthcare and enhancing the physician-patient experience!

Resources:

• Connect with and follow Pat Williams on LinkedIn.

• Listen to Pat’s previous episode on our podcast here.

• Follow iScribeHealth on LinkedIn and explore their website.

• Connect with and follow Chad Dodd on LinkedIn.

• Follow athenahealth on LinkedIn and explore their website.

• Listen to Chad’s previous episode on our podcast here.

• Read athenahealth’s 2025 Physician Sentiment Survey here.

In this special episode, we’re joined by three visionary leaders transforming the way seniors receive care: Dr. Ali Khan, Chief Medical Officer for Medicare at Aetna; Dr. Marc Watkins, Chief Medical Officer at Kroger Health; and Brian Urban, Head of Commercial Strategy and Population Health at Best Buy Health. Together, they explore how technology, access to nutrition, human-centered design, and collaboration can solve some of the most pressing challenges in senior care.

Dr. Khan emphasizes building ecosystems that blend tech with human touch, from broadband infrastructure to virtual PT with language support. Dr. Watkins highlights the role of pharmacists and retailers in delivering smarter, more accessible care through food scoring systems and telehealth integration. Brian Urban explains how smart home devices, personal tech support, and AI are helping seniors live safely and independently—while reducing social isolation and hospital visits.

From personalized nutrition to AI-powered care delivery, tune in to discover how these cross-industry leaders are taking bold action to build a more connected, compassionate future for aging adults!

Resources: 

• Connect and follow Dr. Ali Khan on LinkedIn.

• Learn more about Aetna, a CVS Health Company, on their LinkedIn and website.

• Connect and follow Dr. Marc Watkins on LinkedIn.

• Learn more about Kroger on their LinkedIn and website.

• Connect and follow Brian Urban on LinkedIn.

• Learn more about Best Buy Health on their LinkedIn and website.

A resilient and efficient healthcare supply chain is critical for ensuring patients receive timely and appropriate care.

In this episode, Tina Vatanka Murphy, President and CEO of GHX, shares how her company uses technology and data to strengthen fragile healthcare supply chains and prevent disruptions that can delay or cancel care. She explains that GHX serves all stakeholders, from manufacturers to hospitals, by anticipating issues before they affect patients. Tina challenges the misconception that procurement is only about cost, emphasizing that value-based care focuses on the best outcomes at the lowest total cost. She also underscores the importance of data, real-time feedback, and courageous leadership grounded in purpose, authenticity, and continuous growth.

Tune in and learn how technology is revolutionizing the healthcare supply chain!

Resources:

• Connect with and follow Tina Vatanka Murphy on LinkedIn.

• Follow GHX on LinkedIn and explore their website.

• Learn more about GHX’s upcoming Annual Summit here.

As care delivery rapidly shifts beyond hospital walls, Medtronic is redefining patient monitoring and safety.

In this episode, Blake Tatum, VP US Commercial for Medtronic Acute Care and Monitoring, discussed how the division supports over 115 million U.S. patients annually with technologies for blood oxygenation, airway management, and patient monitoring. As healthcare shifts toward ambulatory surgery centers (ASCs) and hospital-to-home care, Medtronic is investing in adapting its acute care solutions to these evolving settings. Their focus is on improving patient safety, reducing complications, and increasing efficiency through technologies like BIS anesthesia monitoring and McGrath video laryngoscopes. What sets Medtronic apart is its ability to integrate seamlessly with existing systems, combined with a dedicated ASC support team and access to Medtronic’s broader portfolio. The ultimate goal is to deliver clinically proven, scalable solutions that enhance outcomes while meeting new care and reimbursement models.

Tune in to learn how Medtronic Acute Care and Monitoring is adapting to support ambulatory surgery centers and hospital-to-home care with innovative, scalable solutions!

Resources:

• Connect with and follow Blake Tatum on LinkedIn.

• Follow Medtronic on LinkedIn and explore their website.

• Check out the Medtronic Acute Care and Monitoring website.

• Check out their Portfolio Brochure here.

• Listen to Blake Tatum’s previous episode on the Outcomes Rocket here. 

In this episode, Adam Mariano, President and GM of Healthcare at LexisNexis Risk Solutions, and Sushma Akunuru, Senior Vice President and CIO at Independence Blue Cross, discuss how their organizations are driving change in healthcare. Adam emphasizes the role of data ecosystems and identity management in improving care access and efficiency, while Sushma highlights Independence Blue Cross’s commitment to whole-person health and digital transformation. They explore the impact of technology on health disparities, stressing the need for partnerships and a balanced approach to digitalization. Adam warns of privacy risks from uncontrolled digitalization, and Sushma underscores the importance of modernization for better service and accessibility.

Tune in and learn why these leaders believe that focusing on social determinants of health and addressing health literacy is key to improving healthcare outcomes!

Resources:

• Connect with and follow Adam Mariano on LinkedIn.

• Learn more about LexisNexis Risk Solutions on their LinkedIn, Instagram, and website.

• Follow and connect with Sushma Akunuru on LinkedIn.

• Discover more about Independence Blue Cross on their LinkedIn, Instagram, and website.

• Learn more about this video’s sponsor, UST Health, on their website.

In this episode, Terri Couts, Executive Vice President and Chief Digital Officer at The Guthrie Clinic, discusses how her organization is helping to drive change in healthcare delivery. She shares insights into the integrated centralized care model redesign in their pulse center, which allows for real-time patient monitoring and supports virtual nursing. Terri also emphasizes the importance of balancing innovation with sustainability, building internal capabilities, and focusing on solving real problems. Finally, she touches on the role of leadership in fostering a culture of digital transformation and the impact of AI and virtual care models in addressing workforce shortages and improving patient access.

Tune in and learn how The Guthrie Clinic is leveraging technology to meet patients where they are, close care gaps, and create seamless experiences for both patients and providers!

Resources:

• Connect with and follow Terri Couts on LinkedIn.

• Learn more about The Guthrie Clinic on their LinkedIn and website.

In this episode, Rahul Lakhanpal, Chief of Staff, and Sean Kelly, Senior Vice President of Growth and Business Development at SpectraMedix, discuss how their organization is driving change in healthcare by focusing on value-based contract administration and management. They share insights into how SpectraMedix's platform helps health plans and health systems administer contracts, track performance, and translate contract terms into actionable insights for providers. Rahul and Sean also highlight how their technology differentiates itself by filtering information through the prism of the value-based contract, enabling better decision-making and improved outcomes in the evolving landscape of value-based care.

Tune in and learn how SpectraMedix is transforming value-based care through contract administration, provider enablement, and data-driven insights!

Resources:

• Connect with and follow Rahul Lakhanpal on LinkedIn.

• Follow and connect with Sean Kelly on LinkedIn.

• Learn more about SpectraMedix on their LinkedIn and website.

In this episode, Chris Caramanico, CEO of Elligint Health, discusses how his organization is helping drive change in healthcare delivery. He shares insights into how their solution creates proactive workflows to affect patient outcomes, emphasizing the importance of data-driven decision-making and patient activation. Chris also shares that their platform provides analytics, care management tools, and communication solutions to improve patient outcomes and drive efficiency. Finally, he touches on emerging trends in healthcare technology, particularly the role of AI and interoperability, and how Elligint Health is addressing these needs.

Tune in and learn how Elligint Health is transforming healthcare with its integrated approach to value-based care, analytics, and patient activation!

Resources:

• Connect with and follow Chris Caramanico on LinkedIn.

• Learn more about Elligint Health on their LinkedIn and website.

In this episode, Dr. Stanley Crittenden, Chief Medical Officer at Quantum Health, discusses how his organization is driving change in healthcare delivery through navigation, technology, and a human-centric approach. He shares insights into Quantum Health's commitment to improving the member experience and clinical outcomes by addressing the complexities of healthcare and integrating AI technologies into their navigation approach. Dr. Crittenden also highlights the importance of pharmacy management, particularly in the rising cost of specialty medications and GLP-1s, and how Quantum Health is helping employers manage these challenges while prioritizing member well-being.

Tune in to learn how Quantum Health is transforming healthcare through navigation, technology, and a focus on the whole person!

Resources:

• Connect with and follow Dr. Stanley Crittenden on LinkedIn.

• Learn more about Quantum Health on their LinkedIn and website.

In this episode, Ashish Pamula, Growth Lead at Samaritan, shares how his organization is tackling homelessness and housing insecurity by partnering with Medicaid and Medicare Advantage plans, as well as health systems, to provide critical resources and support. He discusses Samaritan’s mission to drive systemic change in healthcare by addressing the social determinants of health, emphasizing the need to target root causes rather than temporary fixes. Highlighting the unique challenges faced by vulnerable populations, Ashish advocates for a holistic, long-term approach. He also shares his enthusiasm for Samaritan’s ambitious goal of serving 100,000 unhoused residents over the next five years by expanding partnerships and reaching underserved rural communities.

Tune in to learn how Samaritan is making a tangible difference in the lives of unhoused residents and driving meaningful change in the healthcare landscape!

Resources:

• Connect with and follow Ashish Pamula on LinkedIn.

• Learn more about Samaritan on their LinkedIn and website.

• Email Ashish directly here.

In this episode, Dr. Shafiq Rab, Executive Vice President and Chief Digital Information Officer for Tufts Medicine, and Suman Mishra, Chief Technology Officer of Healthcare for GS Lab GAVS, share their insights on the emerging trends and technologies that will impact healthcare over the next five years. They discuss the importance of AI, data, and interoperability in improving healthcare outcomes, as well as the need for strong governance and change management. Dr. Rab and Suman also delve into the challenges and opportunities of partnerships in the healthcare industry, and the importance of understanding patient needs and preferences to create a positive member experience.

Tune in to learn how Tufts Medicine and GS Lab GAVS are collaborating to drive innovation and improve healthcare delivery!

Resources:

• Connect with and follow Dr. Shafiq Rab on LinkedIn.

• Learn more about Tufts Medicine on their LinkedIn and website.

• Email Dr. Rab here and call him at +1 (609) 304-5342.

• Connect with and follow Suman Mishra on LinkedIn.

• Learn more about GS Lab GAVS on their LinkedIn and website.

• Email Suman directly here.

In this episode, Dr. David Carmouche, Chief Clinical Transformation Officer at Lumeris, shares insights into the company's new agentic AI solution, Tom, and how it aims to revolutionize primary care. David discusses Lumeris's history, rooted in the belief that technology is crucial for high-quality, accountable primary care. He explains how Tom leverages the company’s data aggregation capabilities to launch multiple coordinated agents on behalf of patients, proactively extending care and freeing up clinicians' time. David also highlights the pressing need to address the 2 billion-hour primary care gap in the US and how Tom can help bridge it by automating tasks, providing services that should happen but aren't, and upskilling the delivery of primary care.

Tune in to learn how Lumeris is leveraging AI to transform primary care, improve patient access, and empower clinicians!

Resources:

• Connect with and follow Dr. David Carmouche on LinkedIn.

• Learn more about Lumeris on their LinkedIn and website.

• Email David directly here.

In this episode, Tammy Cress, Senior Vice President of Clinical Innovation and Solutions at Teladoc Health, discusses how Teladoc is addressing workforce challenges in healthcare by using digital solutions and hybrid care teams. Tammy explains the importance of listening to the market to design technology products that help health systems transform their care delivery models. She also highlights the use of hybrid care teams, which blend in-person and virtual care to improve efficiency, patient satisfaction, and return on investment. Additionally, Tammy shares insights from a recent market survey that indicates a significant increase in the adoption of telehealth and positive perceptions of its quality.

Tune in to learn how Teladoc Health is driving change in healthcare delivery through technology and innovative care models!

Resources:

• Connect with and follow Tammy Cress on LinkedIn.

• Learn more about Teladoc on their LinkedIn and website.

• Email Tammy directly here.

In this episode, Travis Dalton, President and CEO of Clerativ, discusses the company’s rebrand from Multiplan, highlighting its evolution, technological investments, and expanded role in healthcare. He explains Clerativ’s mission to align payers, providers, and employers through data-driven insights and transparency. Travis also explores emerging trends like AI and cloud-based solutions, stressing the need to integrate technology with improved business processes for cost reduction and quality improvement. Lastly, he shares Clerativ’s commitment to supporting rural healthcare providers with transparency tools that enhance accessibility and sustainability.

Tune in and learn how Clerativ is paving the way for a more transparent, affordable, and equitable healthcare system!

Resources:

• Connect with and follow Travis Dalton on LinkedIn.

• Learn more about Claritev on their LinkedIn and website.

In this episode, Jason Oberfest, Vice President of Health Partnerships at ŌURA, discusses how the ŌURA Ring is transforming healthcare through its focus on sleep, readiness, and activity tracking. He highlights the potential for wearable health trackers to improve primary care, chronic care management, and women's health. Jason also explores partnerships with payers and providers, such as the collaboration with Essence Healthcare, to integrate wearable data into care plans and improve patient outcomes. Jason also emphasizes the importance of accuracy and scientific validation in wearable technology, ensuring that the data collected is reliable and actionable for both patients and healthcare professionals.

Tune in and learn how wearable health trackers are shaping the future of healthcare!

Resources:

• Connect with and follow Jason Oberfest on LinkedIn.

• Learn more about ŌURA on their LinkedIn and website.

In this episode, Luis Suarez, CEO of Sanarai, and Stella Tran, Senior Program Investment Officer of the California Health Care Foundation, talk about the importance of building trust and leveraging cultural competence. Luis shares how his organization provides culturally relevant mental health services for Spanish-speaking communities, addressing a critical gap in access. Stella discusses how her foundation uses innovation as a lever to improve care quality and access for low-income populations.

Tune in to discover how innovation and cultural competence are transforming behavioral health access for underserved communities!

Resources:

• Connect with and follow Luis Suarez on LinkedIn.

• Connect with and follow Stella Tran on LinkedIn.

• Follow Sanarai on LinkedIn and explore their website.

• Follow the California Health Care Foundation on LinkedIn and discover their website.

• Listen to the podcast Making Waves in Health Tech here.

In this episode, Branden Robinson, Chief Growth Officer at Sevaro Health, discusses how virtual neurology is revolutionizing healthcare delivery. He highlights the use of AI in triage to optimize neurologist time, ensuring that the most critical patients receive immediate attention. Branden also emphasizes the importance of a continuum of care model, connecting patients from acute care to outpatient teleneurology, improving patient outcomes, and reducing revenue leakage for health systems. Finally, he emphasizes the need for health systems to assess their neurology coverage, highlighting the benefits of implementing virtual solutions to enhance patient care and financial performance.

Tune in and learn how Sevaro Health is leveraging digital health to bridge the gap in neurological care!

Resources:

• Connect with and follow Branden Robinson on LinkedIn.

• Learn more about Sevaro Health on their LinkedIn and website.

• Email Branden directly here.

In this episode, Mark Whittington, Managing Director at HealthXL, discusses how his organization is driving change in healthcare by focusing on chronic care management and remote patient monitoring (RPM). He emphasizes that these programs can help patients stay healthy longer, improve their quality of life, and reduce the burden on primary care physicians. Mark also highlights the importance of patient engagement, accountability, and a collaborative partnership between practices and their chronic care management/RPM provider for successful implementation. Finally, he touches on the emerging role of AI in gleaning insights from patient data to predict and prevent health issues.

Tune in and learn how HealthXL is leveraging chronic care management and RPM to revolutionize healthcare!

Resources:

• Connect with and follow Mark Whittington on LinkedIn.

• Learn more about HealthXL on their LinkedIn and website.

• Email Mark directly here.

In this episode, Harpaul Sambhi, founder and CEO of Magical, explores how AI employees are transforming the workplace and addressing inefficiencies in healthcare. He highlights the burden of tedious tasks and technology integration challenges that shift focus away from patient-centric care. Harpaul contrasts the adaptability of Agentic AI, exemplified by Magical's AI employee earning an HFMA certification, with the limitations of Robotic Process Automation (RPA). He emphasizes that RCM leaders are embracing Agentic AI for its intelligence and scalability while advising healthcare executives to prioritize clarity, collaboration, and adaptability in digital transformation.

Join us and discover how Agentic AI can provide a competitive advantage and transform healthcare operations!

Resources:

• Connect with and follow Harpaul Sambhi on LinkedIn.

• Learn more about Magical on their LinkedIn and website.

In this episode, Myron Wallace, Fractional Chief Product Officer at White Label Communications, discusses how his organization is simplifying healthcare communications through APIs that integrate telephony into SaaS solutions. He highlights the potential of Rich Communication Services (RCS) to enhance patient engagement by delivering interactive content directly within messages, reducing the need for separate applications. Myron also explores how organizations are using RCS for secure, branded messaging in areas like e-sign consent and patient education. While he acknowledges AI’s potential, he warns against the hype and stresses the importance of regulatory oversight and reducing patient friction through practical technologies like RCS.

Tune in and learn how RCS could transform patient communication and engagement.

Resources:

• Connect with and follow Myron Wallace on LinkedIn.
• Learn more about White Label Communications on their LinkedIn and website.
• Discover more about Myron on his website.

In this episode, Dr. Jason Reminick, CEO and Founder of Thalamus, shares how his company is transforming graduate medical education and physician recruitment with its innovative software. Drawing from personal experience, he explains how Thalamus streamlines residency and fellowship interviews by integrating with existing application services and offering real-time scheduling. He discusses the significant challenges healthcare systems face in physician recruitment and how Thalamus uses its extensive data to predict workforce trends and match doctors with hospitals that align with their goals. Dr. Reminick also highlights the impact of recent Series B funding on expanding Thalamus into broader physician recruitment and touches on medical students’ motivations for becoming doctors.

Tune in and learn how Thalamus is leveraging data and technology to build a more efficient and effective physician workforce!

Resources:

• Connect with and follow Jason Reminick on LinkedIn.

• Learn more about Thalamus on their LinkedIn and website.

In this episode, Misty Grambow, Healthcare Business Development Consulting at U.S. Bank, and Tom Priedeman, Head of US Bank's Middle Market Healthcare Team, discuss how U.S. Bank is driving change at the intersection of finance and healthcare. They highlight the role of capital in advancing healthcare and the importance of payment capabilities, particularly in revenue cycle management. They address challenges in managing non-patient payments and explore how AI and other technologies are shaping patient care, financial systems, and cybersecurity. Finally, they emphasize the need for seamless payment solutions, including automation and patient-centric approaches like mobile payments and transparent billing.

Tune in to learn how US Bank is committed to supporting the healthcare industry through finance and innovative payment solutions! 

Resources:

• Connect with and follow Misty Grambow on LinkedIn.

• Follow and connect with Tom Priedeman on LinkedIn.

• Learn more about U.S. Bank on their LinkedIn and website.

In this episode, Pranam Ben, Founder and CEO of The Garage, explores how his organization is transforming healthcare through value-based care and a digital-first, data-first approach. He explains how their platform integrates diverse data sources, social, lifestyle, and genetic, to provide a comprehensive view of patient health. Pranam discusses emerging trends like AI copilots, machine learning, and natural language processing, which simplify user experiences. He also shares real-world examples of how The Garage’s approach has led to cost savings, improved quality scores, and fraud detection.

Tune in and learn how a digital-first, data-first approach can transform healthcare and drive better outcomes!

Resources:

• Connect with and follow Pranam Ben on LinkedIn.

• Learn more about The Garage on their LinkedIn and website.

In this episode, Vijay Verma, Vice President of Product Management at TeleVox, discusses how the organization helps bridge the communication gap between healthcare providers and patients. He highlights the emerging impact of generative AI in reducing the burden on healthcare staff and improving patient care. Vijay addresses the common pain point of inefficient communication channels, emphasizing the need for personalized, proactive, and automated conversations across various platforms like voice and SMS. He also details TeleVox's solutions, including Smart SMS and Smart Voice, which leverage generative AI to provide persistent, actionable, and conversational experiences in multiple languages. 

Tune in and learn how TeleVox is revolutionizing patient relationship management and engagement!

Resources:

• Connect with and follow Vijay Verma on LinkedIn.

• Learn more about TeleVox Healthcare on their LinkedIn and website.

In this episode, PV SubbaRao, Senior Vice President of Global Healthcare and Life Sciences at Rackspace Technology, shares how his organization partners with key healthcare sectors to drive innovation. He discusses Rackspace's evolution from early internet hosting to leading cloud solutions that optimize costs and enhance efficiency. PV highlights how the company supports EHR implementations, data center transformations, and security improvements, helping health systems achieve 18-25% savings. He also explores the future of healthcare technology, emphasizing AI, quantum computing, and extended reality as key drivers of personalized medicine and data-driven value.

Join us and learn how Rackspace's specialized healthcare team can help your organization transform and scale for the future!

Resources:

• Connect with and follow PV SubbaRao on LinkedIn.

• Learn more about Rackspace Technology on their LinkedIn and website.

In this episode, Shay Perera, Co-Founder and CTO of Navina, shares how his company uses AI to create a clinical co-pilot that enhances efficiency for healthcare providers. He explains how Navina helps make sense of overwhelming data, turning it into actionable insights. Shay envisions AI transforming patient care by reducing repetitive tasks and administrative burdens while integrating seamlessly into existing workflows. He also highlights the challenges of scaling value-based care and advocates for AI to simplify these processes for physicians.

Tune in and learn how AI can improve healthcare's clinical and economic outcomes!

Resources:

• Connect with and follow Shay Perera on LinkedIn.

• Learn more about Navina on their LinkedIn and website.

• Email Shay directly here.

In this episode, Karli Arduini Ihde, Director of Innovation at Northwestern Medicine, discusses the organization's approach to evaluating and implementing innovative technology solutions. She highlights the challenge of navigating numerous AI options and the importance of selecting solutions that address key problems and show value within a 3–6 month pilot. Northwestern Medicine ensures responsible AI implementation with a team of data scientists who assess technologies for bias and effectiveness. Karli also shares how the organization is scaling AI innovation to improve efficiency and identify patient risks earlier than ever before.

Tune in and learn why healthcare is on the cusp of transformative change!

Resources:

• Connect with and follow Kali Arduini Ihde on LinkedIn.
• Learn more about Northwestern Medicine on their LinkedIn and website.
• Discover more about Northwestern Medicine’s innovations here.

In this episode, Dr. Marisa Cruz, Vice President of Global Digital Medicine at AMGEN, shares her insights into AMGEN’s forward-thinking digital health initiatives. From the company’s ambitious goal to reduce cardiovascular incidents to innovations in AI-driven clinical trial diversity, Dr. Cruz discusses how cutting-edge technologies are being integrated to enhance patient outcomes and make healthcare more accessible. She also highlights the company’s initiatives to empower patients directly, allowing them to take a proactive role in their health through digital engagement. Dr. Cruz dives into the future of digital health and patient-centered care, spotlighting how innovation can bridge gaps in accessibility and improve health outcomes globally. This episode was sponsored by Amgen.

Tune in and learn how AI and machine learning are bridging the gaps in healthcare! 

Resources:

Connect with and follow Marisa Cruz on LinkedIn.

Follow Amgen on LinkedIn and visit their website.

Explore Amgen PARC website.

Discover the LATTICE Consortium website. 

In this episode, Kevin Mahoney, CEO of the University of Pennsylvania Health System, discusses the challenges of talent shortages amid a retiring baby boomer generation and a smaller incoming workforce, emphasizing the need for technology to fill the gap. He shares Penn Medicine's innovative initiatives, including flash radiation for cancer treatment and a startup providing maternal support, highlighting their commitment to both technological advancements and human connections. Kevin touches on the need to repair broken systems by speaking to the patients and fixing the issues, refocusing on clinical outcomes, and reimagining the delivery of care. He also underscores that embracing change management with intentionality is crucial for healthcare organizations.

Tune in and learn how one of the nation's leading health systems is embracing bold strategies to improve healthcare delivery and workforce development!

Resources:

Connect with and follow Kevin Mahoney on LinkedIn.

Discover more about Penn Medicine’s University of Pennsylvania Health System on their LinkedIn and website.

In this episode, Sasha Tyndale, Director of Diversity and Patient Inclusion at AbbVie, discusses the company’s commitment to inclusive clinical research, highlighting the importance of representing diverse populations affected by diseases. Sasha shares how her team integrates patient perspectives into clinical program design to proactively address potential barriers. She introduces the ADMIRE program, which is focused on engaging underrepresented healthcare professionals in research. Sasha also emphasizes humanizing the healthcare experience by hearing patient stories and addressing challenges. She delves into AbbVie's bold initiatives, including foundational changes to clinical development processes and partnerships with community organizations to increase access to clinical trials and simplify language in study materials. Finally, Sasha challenges listeners to educate themselves and others about clinical research.

Tune in and learn how to become an advocate for inclusive healthcare!

Resources:

Connect with and follow Sasha Tyndale on LinkedIn.

Discover more about AbbVie on their LinkedIn and website.

Sign up for the ADMIRE program here.

If you are considering participating in AbbVie’s clinical research program, click here.

In this episode, Dr. Karin Tollefson, Chief Oncology Medical Officer at Pfizer, discusses the concerning 79% increase in cancer diagnoses among younger people since 1990, highlighting the urgent need to address this trend. She emphasizes that this is a multifactorial issue, with likely contributors including Western lifestyle factors such as poor diet, obesity, sedentary habits, and exposure to toxins, as well as genetic predispositions. Dr. Tollefson also underscores the need for increased screening accessibility, particularly with colonoscopies, and molecular testing to tailor treatments for younger patients often diagnosed at later stages. Furthermore, she addresses the importance of making clinical trials more accessible to diverse populations and ensuring comprehensive survivorship care, including mental health, family planning, and fertility considerations, as cancer survival rates increase. Finally, Dr. Tollefson calls on the need to partner with advocacy organizations and to educate the public about early detection, healthy lifestyles, and available resources. 

Tune in and learn about the critical shifts needed in cancer care to address early-onset cases.

Resources:

Follow Dr. Karin Tollefson, Chief Oncology Medical Officer at Pfizer, on LinkedIn.

Discover more about Pfizer on their LinkedIn and website.

Read more on Pfizer in Oncology here. 

Patient Resources/Advocacy Links:

Explore This Is Living With Cancer’s Advocacy Support’s website.

Visit the Global Colorectal Cancer Alliance’s website here. (Pfizer was one of their sponsors)

Learn more about the transformative work CancerCare is doing.

Find CancerCare’s guide on Biomarker Testing here.

Read the best practices for Biomarker Testing Coverage here. (Pfizer had input and was a sponsor)

Get AONN Biomarker Navigation here. For the Precision Medicine Toolkit, look here.

Empower yourself or your patients with essential navigation resources–a site co-created with AONN, to find materials on breast, prostate, health equity, geriatric, and more. (Patient navigators can download and share educational tools for enhanced support.)

Deepen your understanding of prostate cancer here. 

In this episode, Kimberly Powell, the vice president of NVIDIA’s healthcare department, discusses how AI is transforming healthcare from drug discovery to surgical procedures. She highlights the ability of AI to represent drugs in computers, accelerating drug development and clinical trials, with some AI-designed drugs already in clinical trials. Kim explains how generative AI can enhance surgical outcomes through digital agents that aid in pre-op preparation, provide real-time surgical guidance, and automate post-op documentation. She notes how AI can help to provide healthcare access globally by codifying medical expertise and powering cost-effective, miniaturized devices. Kim also touches upon the importance of guardrails for privacy, security, and bias in AI systems, including embedding AI models directly into medical devices. 

Tune in and learn how AI is reshaping the future of healthcare as a digital employee!

Resources:

Connect with and follow Kimberly Powell on LinkedIn.

Discover more about NVIDIA on their LinkedIn and website.

In this episode, Dr. Brian Anderson, president and CEO of the Coalition for Health AI (CHAI), discusses the organization's initiatives to create a national network of certified labs and a model card (AI nutrition label) to assess AI safety and effectiveness. He highlights the challenges in defining and measuring bias, especially in generative AI, and the importance of transparency and collaboration between industry, government, and academia to build trust. Dr. Anderson also covers the need for provider upskilling in AI literacy and the potential of AI tools, like ambient scribes, to mitigate clinician burnout. Finally, he explains how public access to evaluation reports is key to public trust.

Tune in and learn about the future of AI regulation in healthcare and learn why physicians must educate themselves on AI!

Resources:

Connect with and follow Dr. Brian Anderson on LinkedIn.

Discover more about Coalition for Health AI (CHAI) on their LinkedIn and website.

In this episode, Dr. Maria Ryan, Executive Vice President and Chief Clinical Officer at Colgate-Palmolive, discusses the global health crisis of oral diseases, highlighting that 50% of people worldwide suffer from them. She emphasizes the need to integrate oral health into medical education and practice, noting the current disconnect between medical and dental professions. Dr. Ryan also touches upon the “Oral Health Quotient” (OQ), a tool aimed at educating the public on the importance of oral health, and the need to address the profound disparities in access to care, especially in underserved communities. She also advocates for preventive strategies, early education, and increased coverage of dental services to improve health equity. 

Tune in and learn how dental health can impact overall wellness and why integrating oral care into healthcare systems is essential!

Resources:

Connect with and follow Dr. Maria Ryan on LinkedIn.

Discover more about Colgate-Palmolive on LinkedIn and their website.

In this episode, Dr. Carolyn Jasik, the Chief Medical Officer of Omada Health, discusses their approach to GLP-1s, emphasizing the importance of wraparound support, including mental health and physical therapy, as well as addressing concerns like muscle loss and the sustainability of weight loss. She highlights that the goal for many people is not to be on these medications forever and that an important element to consider is the rebound physiology that could drive people to regain weight after stopping treatment. Dr. Jasik also shares Omada's perspective on AI, explaining how it assists providers with clinical decision support based on their vast member history but doesn't replace the human connection needed for empathetic care. 

Tune in and learn how Omada is leveraging AI to create a more personalized and effective healthcare experience that also focuses on long-term sustainability!

Resources:

Connect with and follow Dr. Carolyn Jasik on LinkedIn.

Discover more about Omada Health on LinkedIn and their website.

In this episode, Andrew Adams, co-founder and managing partner of OAK HC/FT, discusses his firm's investment philosophy, focusing on backing the best entrepreneurs who can execute at scale. His company supports its portfolio companies by providing guidance on team building, customer introductions, technology decisions, and exit strategies. Andrew highlights Reveleer as an example, showcasing how OAK assists in acquisitions and growth. He also shares that they believe in the transformative power of technology, especially AI and SaaS, to improve administrative efficiency and drive better clinical outcomes, emphasizing the importance of measuring ROI through tangible impacts, such as time savings for clinicians. 

Tune in and learn how a blend of technology and personalized services is key to reaching patients and driving real value within the healthcare system!

Resources:

Connect with and follow Andrew Adams on LinkedIn.

Discover more about OAK HC/FT on LinkedIn and their website.

In this episode, Joyce Tung, Vice President of Research for 23andMe, discusses the importance of diverse genetic research, highlighting the need to move beyond studies predominantly focused on people of European ancestry. She explains that because biological insights can vary across populations, inclusive research is vital for ensuring that advancements in genetic knowledge benefit everyone. 23andMe is actively addressing this disparity through partnerships with community-serving groups, such as the Morehouse School of Medicine, to promote research participation across diverse communities. Joyce also shares that the company is also leveraging its large database to uncover important health associations, such as recent findings on sickle cell trait across different ancestries. 

Tune in and learn how the company's direct-to-consumer approach is transforming healthcare by empowering individuals to manage their own health data and choices!

Resources:

Connect with and follow Joyce Tung on LinkedIn.

Discover more about 23andMe on LinkedIn and their website.

Read 23andMe’s depression report here.

Learn more about 23andMe’s article on sickle cell trait here.

In this episode, Maria Torroella Carney, Chief of Geriatric and Palliative Medicine for Northwell Health and co-author of "The Aging Revolution," discusses the importance of reframing healthcare systems to better serve the growing aging population. She highlights the need for increased home care, caregiver support, and innovative technologies, emphasizing the role of family caregivers as an "invisible workforce." Maria addresses the rising number of "elder orphans" who lack family support and the need to identify them early and provide necessary resources. She also shares that while palliative care is gaining traction, geriatric medicine faces a decline in interest, underscoring the need for initiatives like the Age-Friendly Health System.

Tune in to discover the specific policy changes that could improve hospice access and what healthcare systems should do to better address the unique needs of older adults!

Resources:

Connect with and follow Maria Torroella Carney on LinkedIn.

Discover more about Northwell Health on LinkedIn and their website.

Buy Maria Torroella Carney’s The Aging Revolution here.

In this episode, Dr. Richard Milani, Chief Clinical Innovation Officer at Sutter Health, discusses Sutter's innovative approach to healthcare. He explains how they're using AI to improve patient care, reduce documentation burden, and predict deteriorating health conditions, saving 44% more lives in the process. Dr. Milani highlights Sutter's unique chronic disease management programs and their investment in digital health startups. He also emphasizes the importance of human oversight in AI-driven care and the need for unobtrusive monitoring to manage the health needs of an aging population. 

Tune in and discover why digital tools that can monitor daily living activities are the future of patient care!

Resources:

Connect with and follow Dr. Richard Milani on LinkedIn.

Discover more about Sutter Health on LinkedIn and visit their website.

In this episode, Kristin Apple, President of the Linus Group, and Chris Moniz, Managing Director of Healthtech at HSBC Innovation Banking, discuss the findings of the "Health 2035" report, highlighting insights from a survey of 1,000 young physicians and over 40 health care visionaries. Kristin delves into their aspirations for preventative care, their increasing concern about patient trust, and their eagerness to integrate AI into their practices, although not at the expense of the human connection. Chris adds his perspective on the investment trends backing these preferences, focusing on increased funding for provider operations. 

Join us and learn how the healthcare landscape is poised to shift towards a more preventative, tech-enabled, and community-centered approach!

Resources:

Connect with and follow Chris Moniz on LinkedIn.

Discover more about HSBC on LinkedIn and visit their website.

Follow and connect with Kristin Apple on LinkedIn.

Learn more about LINUS on their LinkedIn and website.

Check out the Health 2035 Report here. 

In this episode, Mark Gee, Chief Growth Officer at Medecision, discusses how his company is disrupting healthcare data through real-time insights and action. By re-architecting their enterprise platform, Ariel, they've broken down data silos and enabled operationalized insights at scale, moving beyond traditional data lakes. Their system's ability to accept and process any data format in real time allows for hyper-personalized care journeys that shift focus from reactive to proactive care, evidenced by a 64% engagement increase in a Blue Cross Blue Shield health plan’s behavioral health program. Additionally, Medecision is redesigning care and utilization management processes to improve productivity and proactively assist patients.

Tune in and learn how real-time data and personalized care journeys are transforming healthcare!

Resources:

Connect with and follow Mark Gee on LinkedIn.

Follow Medecision on LinkedIn and visit their website.

In this episode, Julie Ebert, managing director of Healthcare and Life Sciences for Silicon Valley Bank, discusses the key findings from their annual Future of Health Tech report, highlighting the growth of AI adoption in healthcare as well as the increasing focus on specialty value-based care models. She noted a third of health tech companies that have raised money have an AI component, and half of the investment is in the administrative use of AI. Julie also explains that value-based care is moving from primary care to specialties due to these areas being complex and costly. Finally, she emphasizes that Silicon Valley Bank is playing a bold role in providing transparency to companies by offering working capital solutions and releasing reports that allow companies to have the knowledge to move forward. 

Tune in and learn about the current landscape of health tech investment and the future of value-based care!

Resources:

Connect with and follow Julie Ebert on LinkedIn.

Follow Silicon Valley Bank on LinkedIn and visit their website.

Read this year’s SVB’s Future of Healthtech report here.

In this episode, Frank Harvey, CEO of Surescripts, discusses his company’s mission to lower healthcare costs, improve quality, and enhance patient safety through its vast health intelligence network. He elaborates on the significant savings generated by electronic prescriptions by reducing administrative burdens and medication errors. Frank underscores the critical importance of interoperability for clinical decision-making and Surescripts’ role as a Qualified Health Information Network, as well as its commitment to supporting the Sequoyah Project. He also highlights the need for collaborative care, especially given the primary care provider shortage, emphasizing the role of pharmacists. 

Tune in and learn how Surescripts' work improves the e-prescribing process, enhances real-time prescription benefits, and streamlines prior authorizations!

Resources:

Connect with and follow Frank Harvey on LinkedIn.

Follow Surescripts on LinkedIn and visit their website.

In this episode, Zane Burke, CEO of Quantum Health, talks about leveraging technology and human connection to enhance healthcare navigation. Zane discusses Quantum Health's pharmacy navigation solution, which reduces pharmacy costs, especially for specialty medications, by offering cost-effective alternatives at the point of care. This approach aims to minimize friction, improve member experiences, and enhance provider knowledge. He also talks about expanding solutions to surgery and oncology, utilizing reference-based pricing to manage costs. 

Tune in to discover how Quantum Health is revolutionizing healthcare navigation with innovative technology and human touch!

Resources:

Connect with and follow Zane Burke on LinkedIn and X.

Follow Quantum Health on LinkedIn and visit their website. 

In this episode, Srinivas Velamoor, President and Chief Operating Officer at NextGen Healthcare, discusses his company’s approach to improving the patient experience through a "closed-loop" patient engagement model using mobile devices as a digital front door, allowing patients to schedule appointments, make payments, and receive follow-up care, all seamlessly. NextGen also addresses the financial pressures in healthcare, focusing on transparency, AI-enabled revenue cycle management, and staff efficiency tools. Srinivas explains that their company uses AI, especially on the admin side, and they ensure that healthcare data is used for training models. Moreover, he emphasizes that they are boldly reimagining the physician experience, aiming for non-linear workflows and ambient assistance. Finally, Srinivas calls for collaboration among health tech companies and emphasizes an open ecosystem that benefits patients and physicians. 

Tune in and learn how NextGen Healthcare is revolutionizing healthcare with a focus on integration and impact!

Resources:

Connect with and follow Srinivas Velamoor on LinkedIn.