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    <title>What We Don't Know with Matt Brittin &amp; Hayaatun Sillem</title>
    <link>https://boxlight.io</link>
    <language>en</language>
    <copyright></copyright>
    <description>In a crazy world, how do we get better leaders? 

This is the boardroom, unplugged.

—

Whether starting out, or a seasoned leader, you face a world we’ve never seen before - the future of work, politics, technology and society is harder to predict than ever. So how do we survive the uncertainty and thrive in complexity?

The successful leaders of the future will need a different set of skills and come from a broader range of backgrounds. This is for you. 

We’re by leaders, for leaders - human stories, messy realities, tips and tricks to use today… not corporate talking points or retrospective perfection. How it really felt, the stuff we don’t see, the advice and events that shaped you and the hard-won wisdom you’d pass on to future leaders.  —

What We Don’t Know is a collaboration between:

Matt Brittin CBE, Hayaatun Sillem CBE &amp; Boxlight Creative Studio - the award winning production powerhouse behind UK’s biggest business shows.</description>
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      <title>What We Don't Know with Matt Brittin &amp; Hayaatun Sillem</title>
      <link>https://boxlight.io</link>
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    <itunes:subtitle></itunes:subtitle>
    <itunes:author>Boxlight Creative Studio</itunes:author>
    <itunes:summary>In a crazy world, how do we get better leaders? 

This is the boardroom, unplugged.

—

Whether starting out, or a seasoned leader, you face a world we’ve never seen before - the future of work, politics, technology and society is harder to predict than ever. So how do we survive the uncertainty and thrive in complexity?

The successful leaders of the future will need a different set of skills and come from a broader range of backgrounds. This is for you. 

We’re by leaders, for leaders - human stories, messy realities, tips and tricks to use today… not corporate talking points or retrospective perfection. How it really felt, the stuff we don’t see, the advice and events that shaped you and the hard-won wisdom you’d pass on to future leaders.  —

What We Don’t Know is a collaboration between:

Matt Brittin CBE, Hayaatun Sillem CBE &amp; Boxlight Creative Studio - the award winning production powerhouse behind UK’s biggest business shows.</itunes:summary>
    <content:encoded>
      <![CDATA[<p>In a crazy world, how do we get better leaders? </p>
<p>This is the boardroom, <strong>unplugged</strong>.</p>
<p><strong>—</strong></p>
<p>Whether starting out, or a seasoned leader, you face a world we’ve never seen before - the future of work, politics, technology and society is harder to predict than ever. So <strong>how do we survive the uncertainty and thrive in complexity?</strong></p>
<p>The successful leaders of the future will need a different set of skills and come from a broader range of backgrounds. This is for you. </p>
<p>We’re by leaders, for leaders - <strong>human stories, messy realities, tips and tricks</strong> to use today… not corporate talking points or retrospective perfection. <strong>How it really felt</strong>, the stuff we don’t see, the advice and events that shaped you and the hard-won wisdom you’d pass on to future leaders.  <br>—</p>
<p>What We Don’t Know<strong> </strong>is a collaboration between:</p>
<p><strong>Matt Brittin CBE, Hayaatun Sillem CBE</strong> &amp; <strong>Boxlight Creative Studio</strong> -<em> the award winning production powerhouse behind UK’s biggest business shows.</em></p>
<p><br></p>]]>
    </content:encoded>
    <itunes:owner>
      <itunes:name>Boxlight Creative Studio</itunes:name>
      <itunes:email>sunny@jobsofthefuture.co</itunes:email>
    </itunes:owner>
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    <itunes:category text="Business">
      <itunes:category text="Management"/>
    </itunes:category>
    <itunes:category text="Education">
      <itunes:category text="Self-Improvement"/>
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    <item>
      <title>The Imposter Feeling Every Leader Faces (And How to Beat It) | Natasha Frangos</title>
      <description>Positive Leadership in a Chaotic World: Natasha Frangos on Culture, Growth, and Leading a Partnership

Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

------

Recorded at the Anthropy Conference at the Eden Project in Cornwall, Hayaatun interviews Natasha Frangos, managing partner of accountancy firm Haysmac, about leading with energy, authenticity, and optimism amid industry headwinds. 

Natasha shares how her Greek Cypriot upbringing, resilient grandmother, and accountant father shaped her leadership and view of trusted advisory relationships. She traces her path from leading the firm’s Creative Media &amp; Tech sector to a firm-wide corporate role during COVID, then being elected as the firm’s first female managing partner in its first contested election. 

We cover partnership leadership and governance, culture as a driver of growth, developing and retaining homegrown talent, mentoring outside the sector, AI and automation strategy, competing as a mid-tier firm, staying independent amid PE consolidation, and sustaining energy through family, yoga, and theatre.

00:00 First Female Managing Partner
00:33 Rainforest Podcast Setup
02:27 Natasha Role Overview
03:47 Family Roots and Resilience
08:18 Ambition and Peer Support
09:45 Ant Trail Interlude
10:14 First Leadership Sector Focus
12:22 Founder Lessons and Investors
15:29 COVID Board Leadership
18:03 Chief Herder of Cats
19:47 Election and Imposter Feelings
23:03 Mentors and Outside Perspective
24:37 Growth Is Never Done
25:43 Creating Shared Momentum
27:31 People Over Numbers
29:24 Defining Culture In Practice
31:49 AI Anxiety And Upskilling
34:51 Mid Size Edge And Partnerships
37:22 Staying Energized As Leader
39:03 Role Model Pressure And Legacy
41:53 Big Priorities For The Year
44:25 Quickfire Leadership Round
47:50 Consolidation And Career Loyalty
51:25 West London And Final Takeaways
53:59 Closing Reflections And Wrap

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Learn more about your ad choices. Visit podcastchoices.com/adchoices</description>
      <pubDate>Wed, 22 Apr 2026 07:03:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Boxlight Creative Studio</itunes:author>
      <itunes:image href="https://megaphone.imgix.net/podcasts/62582b84-3e19-11f1-bac4-ffa12a8086f5/image/98496920f108e1985855def952808986.jpg?ixlib=rails-4.3.1&amp;max-w=3000&amp;max-h=3000&amp;fit=crop&amp;auto=format,compress"/>
      <itunes:subtitle></itunes:subtitle>
      <itunes:summary>Positive Leadership in a Chaotic World: Natasha Frangos on Culture, Growth, and Leading a Partnership

Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

------

Recorded at the Anthropy Conference at the Eden Project in Cornwall, Hayaatun interviews Natasha Frangos, managing partner of accountancy firm Haysmac, about leading with energy, authenticity, and optimism amid industry headwinds. 

Natasha shares how her Greek Cypriot upbringing, resilient grandmother, and accountant father shaped her leadership and view of trusted advisory relationships. She traces her path from leading the firm’s Creative Media &amp; Tech sector to a firm-wide corporate role during COVID, then being elected as the firm’s first female managing partner in its first contested election. 

We cover partnership leadership and governance, culture as a driver of growth, developing and retaining homegrown talent, mentoring outside the sector, AI and automation strategy, competing as a mid-tier firm, staying independent amid PE consolidation, and sustaining energy through family, yoga, and theatre.

00:00 First Female Managing Partner
00:33 Rainforest Podcast Setup
02:27 Natasha Role Overview
03:47 Family Roots and Resilience
08:18 Ambition and Peer Support
09:45 Ant Trail Interlude
10:14 First Leadership Sector Focus
12:22 Founder Lessons and Investors
15:29 COVID Board Leadership
18:03 Chief Herder of Cats
19:47 Election and Imposter Feelings
23:03 Mentors and Outside Perspective
24:37 Growth Is Never Done
25:43 Creating Shared Momentum
27:31 People Over Numbers
29:24 Defining Culture In Practice
31:49 AI Anxiety And Upskilling
34:51 Mid Size Edge And Partnerships
37:22 Staying Energized As Leader
39:03 Role Model Pressure And Legacy
41:53 Big Priorities For The Year
44:25 Quickfire Leadership Round
47:50 Consolidation And Career Loyalty
51:25 West London And Final Takeaways
53:59 Closing Reflections And Wrap

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Learn more about your ad choices. Visit podcastchoices.com/adchoices</itunes:summary>
      <content:encoded>
        <![CDATA[<p>Positive Leadership in a Chaotic World: Natasha Frangos on Culture, Growth, and Leading a Partnership

Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

------

Recorded at the Anthropy Conference at the Eden Project in Cornwall, Hayaatun interviews Natasha Frangos, managing partner of accountancy firm Haysmac, about leading with energy, authenticity, and optimism amid industry headwinds. 

Natasha shares how her Greek Cypriot upbringing, resilient grandmother, and accountant father shaped her leadership and view of trusted advisory relationships. She traces her path from leading the firm’s Creative Media &amp; Tech sector to a firm-wide corporate role during COVID, then being elected as the firm’s first female managing partner in its first contested election. 

We cover partnership leadership and governance, culture as a driver of growth, developing and retaining homegrown talent, mentoring outside the sector, AI and automation strategy, competing as a mid-tier firm, staying independent amid PE consolidation, and sustaining energy through family, yoga, and theatre.

00:00 First Female Managing Partner
00:33 Rainforest Podcast Setup
02:27 Natasha Role Overview
03:47 Family Roots and Resilience
08:18 Ambition and Peer Support
09:45 Ant Trail Interlude
10:14 First Leadership Sector Focus
12:22 Founder Lessons and Investors
15:29 COVID Board Leadership
18:03 Chief Herder of Cats
19:47 Election and Imposter Feelings
23:03 Mentors and Outside Perspective
24:37 Growth Is Never Done
25:43 Creating Shared Momentum
27:31 People Over Numbers
29:24 Defining Culture In Practice
31:49 AI Anxiety And Upskilling
34:51 Mid Size Edge And Partnerships
37:22 Staying Energized As Leader
39:03 Role Model Pressure And Legacy
41:53 Big Priorities For The Year
44:25 Quickfire Leadership Round
47:50 Consolidation And Career Loyalty
51:25 West London And Final Takeaways
53:59 Closing Reflections And Wrap

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE</p><p> </p><p>Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices">podcastchoices.com/adchoices</a></p>]]>
      </content:encoded>
      <itunes:duration>3441</itunes:duration>
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    <item>
      <title>Why Great Leaders Stop Trying To Be Busy</title>
      <description>Time Management for Leaders: The 4Ds, Being Present, and Making Busy Work Matter
Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Hayaatun and Matt explore why leaders obsess over time and how choices, not sheer scarcity, shape outcomes. They discuss practical tools for overload, including Hayaatun’s “4Ds” (delegate, delay, drop, do), getting worries out of your head and into reliable systems (quadrant to-do lists, calendars, colored pens), and tackling the scariest task first to reduce stress. 

Hayaatun shares formative lessons from the high-pressure pace of the House of Commons and the value of trusted teamwork, while Matt reflects on preparing for leadership “set pieces,” using low-meeting days, processing time (commutes), and block time for deep work. They cover signals leaders send through calendars, the importance of hiring and tough conversations, meeting waste, and why sleep matters despite occasional crunches.

00:00 Zombie Consultants Intro
00:33 Time Choices Question
01:32 Meet The Hosts
02:09 Leader Time Signals
04:30 Four Ds Framework
06:10 Drop And Do
08:30 Quadrant List System
12:07 House Of Commons Pace
16:40 Fast Drafting Lesson
20:02 Prepared CEO Style
22:54 Safety Valves And Fridays
24:47 Calendar As Choices
27:02 Sauna Politician Aside
27:49 PhD Roots Of Time
29:01 Overwhelm And Fear
29:41 Do Scary Thing First
30:52 PhD Stress Triggers
32:20 Emotions As Data
34:19 Peak Hours Block Time
35:23 Travel Energy Management
37:42 Busy Leader Signals
40:48 What Leaders Cant Delegate
43:53 Chunk Time Strategy
46:16 Calendar And Team Alignment
51:15 Time Audits And Meetings
53:56 Sleep And Crunch Times
56:36 Key Takeaways On Time Management

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen
Learn more about your ad choices. Visit podcastchoices.com/adchoices</description>
      <pubDate>Wed, 15 Apr 2026 04:00:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Boxlight Creative Studio</itunes:author>
      <itunes:subtitle></itunes:subtitle>
      <itunes:summary>Time Management for Leaders: The 4Ds, Being Present, and Making Busy Work Matter
Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Hayaatun and Matt explore why leaders obsess over time and how choices, not sheer scarcity, shape outcomes. They discuss practical tools for overload, including Hayaatun’s “4Ds” (delegate, delay, drop, do), getting worries out of your head and into reliable systems (quadrant to-do lists, calendars, colored pens), and tackling the scariest task first to reduce stress. 

Hayaatun shares formative lessons from the high-pressure pace of the House of Commons and the value of trusted teamwork, while Matt reflects on preparing for leadership “set pieces,” using low-meeting days, processing time (commutes), and block time for deep work. They cover signals leaders send through calendars, the importance of hiring and tough conversations, meeting waste, and why sleep matters despite occasional crunches.

00:00 Zombie Consultants Intro
00:33 Time Choices Question
01:32 Meet The Hosts
02:09 Leader Time Signals
04:30 Four Ds Framework
06:10 Drop And Do
08:30 Quadrant List System
12:07 House Of Commons Pace
16:40 Fast Drafting Lesson
20:02 Prepared CEO Style
22:54 Safety Valves And Fridays
24:47 Calendar As Choices
27:02 Sauna Politician Aside
27:49 PhD Roots Of Time
29:01 Overwhelm And Fear
29:41 Do Scary Thing First
30:52 PhD Stress Triggers
32:20 Emotions As Data
34:19 Peak Hours Block Time
35:23 Travel Energy Management
37:42 Busy Leader Signals
40:48 What Leaders Cant Delegate
43:53 Chunk Time Strategy
46:16 Calendar And Team Alignment
51:15 Time Audits And Meetings
53:56 Sleep And Crunch Times
56:36 Key Takeaways On Time Management

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen
Learn more about your ad choices. Visit podcastchoices.com/adchoices</itunes:summary>
      <content:encoded>
        <![CDATA[<p>Time Management for Leaders: The 4Ds, Being Present, and Making Busy Work Matter
Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Hayaatun and Matt explore why leaders obsess over time and how choices, not sheer scarcity, shape outcomes. They discuss practical tools for overload, including Hayaatun’s “4Ds” (delegate, delay, drop, do), getting worries out of your head and into reliable systems (quadrant to-do lists, calendars, colored pens), and tackling the scariest task first to reduce stress. 

Hayaatun shares formative lessons from the high-pressure pace of the House of Commons and the value of trusted teamwork, while Matt reflects on preparing for leadership “set pieces,” using low-meeting days, processing time (commutes), and block time for deep work. They cover signals leaders send through calendars, the importance of hiring and tough conversations, meeting waste, and why sleep matters despite occasional crunches.

00:00 Zombie Consultants Intro
00:33 Time Choices Question
01:32 Meet The Hosts
02:09 Leader Time Signals
04:30 Four Ds Framework
06:10 Drop And Do
08:30 Quadrant List System
12:07 House Of Commons Pace
16:40 Fast Drafting Lesson
20:02 Prepared CEO Style
22:54 Safety Valves And Fridays
24:47 Calendar As Choices
27:02 Sauna Politician Aside
27:49 PhD Roots Of Time
29:01 Overwhelm And Fear
29:41 Do Scary Thing First
30:52 PhD Stress Triggers
32:20 Emotions As Data
34:19 Peak Hours Block Time
35:23 Travel Energy Management
37:42 Busy Leader Signals
40:48 What Leaders Cant Delegate
43:53 Chunk Time Strategy
46:16 Calendar And Team Alignment
51:15 Time Audits And Meetings
53:56 Sleep And Crunch Times
56:36 Key Takeaways On Time Management

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen</p><p> </p><p>Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices">podcastchoices.com/adchoices</a></p>]]>
      </content:encoded>
      <itunes:duration>3588</itunes:duration>
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    </item>
    <item>
      <title>Former WPP Boss on Return to Office Backlash and Doing the Right Thing</title>
      <description>Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Mark Read on Leading WPP Through Chaos: Succession, Return-to-Office, AI &amp; Creative Culture

In this episode of What We Don’t Know, hosts Hayaatun and Matt interview Mark Read, who recently stepped down as CEO of WPP, about the realities of leading a 100,000-person global public company serving major clients like Google, Coca-Cola, Unilever, and Ford. 

Mark discusses moving from head-office “pigeon” roles to running a business, following a founder with a very different style, and why succession planning enables promotion. He shares CEO disciplines like fast responsiveness, balancing urgent vs important work, and communicating at scale during COVID. He explains his controversial return-to-office policy, handling a large employee petition, and learning to engage better. 

Mark also argues AI will transform work but won’t replace human judgment and creativity, illustrating with a “Fitbit on a chicken” campaign, and reflects on early-tenure decision-making, career risk-taking, and his next chapter.

00:00 Beachside Leadership Hook
00:45 Meet Mark Read
02:29 CEO Scope and Pressure
05:12 Early Career Origins
08:47 Learning by Doing
12:51 From Pigeon to Operator
15:54 Stepping Up to CEO
19:30 Taking the WPP Helm
22:39 Succeeding the Founder
26:03 Inbox Discipline and Introverts
29:08 Leading Your Own Way
30:18 Interviewing Visionaries
31:05 Elon Musk Takeaways
31:54 Showing Up as CEO
35:07 Return to Office Debate
39:25 Data Behind Attendance
40:06 Optimism in AI Era
41:52 Fit Chick Creativity Story
43:38 Building Creative Culture
46:49 Leadership Lessons Ahead
49:18 Next Chapter Plans
51:38 Quickfire Round Finale
53:42 Hosts Reflect and Wrap

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen
Learn more about your ad choices. Visit podcastchoices.com/adchoices</description>
      <pubDate>Wed, 08 Apr 2026 07:00:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Boxlight Creative Studio</itunes:author>
      <itunes:image href="https://megaphone.imgix.net/podcasts/025284de-3291-11f1-aa6e-1716c1bde1b7/image/b567ea7e0ff8fec24559409e742b7cef.png?ixlib=rails-4.3.1&amp;max-w=3000&amp;max-h=3000&amp;fit=crop&amp;auto=format,compress"/>
      <itunes:subtitle></itunes:subtitle>
      <itunes:summary>Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Mark Read on Leading WPP Through Chaos: Succession, Return-to-Office, AI &amp; Creative Culture

In this episode of What We Don’t Know, hosts Hayaatun and Matt interview Mark Read, who recently stepped down as CEO of WPP, about the realities of leading a 100,000-person global public company serving major clients like Google, Coca-Cola, Unilever, and Ford. 

Mark discusses moving from head-office “pigeon” roles to running a business, following a founder with a very different style, and why succession planning enables promotion. He shares CEO disciplines like fast responsiveness, balancing urgent vs important work, and communicating at scale during COVID. He explains his controversial return-to-office policy, handling a large employee petition, and learning to engage better. 

Mark also argues AI will transform work but won’t replace human judgment and creativity, illustrating with a “Fitbit on a chicken” campaign, and reflects on early-tenure decision-making, career risk-taking, and his next chapter.

00:00 Beachside Leadership Hook
00:45 Meet Mark Read
02:29 CEO Scope and Pressure
05:12 Early Career Origins
08:47 Learning by Doing
12:51 From Pigeon to Operator
15:54 Stepping Up to CEO
19:30 Taking the WPP Helm
22:39 Succeeding the Founder
26:03 Inbox Discipline and Introverts
29:08 Leading Your Own Way
30:18 Interviewing Visionaries
31:05 Elon Musk Takeaways
31:54 Showing Up as CEO
35:07 Return to Office Debate
39:25 Data Behind Attendance
40:06 Optimism in AI Era
41:52 Fit Chick Creativity Story
43:38 Building Creative Culture
46:49 Leadership Lessons Ahead
49:18 Next Chapter Plans
51:38 Quickfire Round Finale
53:42 Hosts Reflect and Wrap

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen
Learn more about your ad choices. Visit podcastchoices.com/adchoices</itunes:summary>
      <content:encoded>
        <![CDATA[<p>Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Mark Read on Leading WPP Through Chaos: Succession, Return-to-Office, AI &amp; Creative Culture

In this episode of What We Don’t Know, hosts Hayaatun and Matt interview Mark Read, who recently stepped down as CEO of WPP, about the realities of leading a 100,000-person global public company serving major clients like Google, Coca-Cola, Unilever, and Ford. 

Mark discusses moving from head-office “pigeon” roles to running a business, following a founder with a very different style, and why succession planning enables promotion. He shares CEO disciplines like fast responsiveness, balancing urgent vs important work, and communicating at scale during COVID. He explains his controversial return-to-office policy, handling a large employee petition, and learning to engage better. 

Mark also argues AI will transform work but won’t replace human judgment and creativity, illustrating with a “Fitbit on a chicken” campaign, and reflects on early-tenure decision-making, career risk-taking, and his next chapter.

00:00 Beachside Leadership Hook
00:45 Meet Mark Read
02:29 CEO Scope and Pressure
05:12 Early Career Origins
08:47 Learning by Doing
12:51 From Pigeon to Operator
15:54 Stepping Up to CEO
19:30 Taking the WPP Helm
22:39 Succeeding the Founder
26:03 Inbox Discipline and Introverts
29:08 Leading Your Own Way
30:18 Interviewing Visionaries
31:05 Elon Musk Takeaways
31:54 Showing Up as CEO
35:07 Return to Office Debate
39:25 Data Behind Attendance
40:06 Optimism in AI Era
41:52 Fit Chick Creativity Story
43:38 Building Creative Culture
46:49 Leadership Lessons Ahead
49:18 Next Chapter Plans
51:38 Quickfire Round Finale
53:42 Hosts Reflect and Wrap

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen</p><p> </p><p>Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices">podcastchoices.com/adchoices</a></p>]]>
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      <title>Who Is Matt Brittin? | What We Don't Know</title>
      <description>Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Today we meet our co-host, Matt Brittin!

After 18 years at Google - including a decade running Europe, the Middle East and Africa — Matt Brittin has stepped away from one of the most powerful roles in global tech.

In this first episode of What We Don’t Know, hosts Hayaatun Sillem and Matt turn the lens inward - unpacking what happens when high-performance leadership stops, and what comes next.

Matt opens up about his “midlife gap year,” life after intensity, and learning to be present again following the loss of his father. From a disruptive childhood to rowing for Great Britain — and a very public defeat in the Cambridge Boat Race — he reflects on the moments that shaped how he builds teams and leads under pressure.

They also go deep on what really drove Google’s success: hiring at scale, building diverse teams, setting ruthless clarity of priorities, and the simple principle - put the best people on the most important problems, then get out of the way.

Plus: navigating public scrutiny on tax, YouTube extremism, and what leadership looks like when you have to say “we got this wrong” — and fix it.

This is a conversation about leadership after the job title — and why the most important lessons often come from what we don’t know.

Chapters:
00:00 Intro
00:33 What We Don’t Know
02:14 Meet Matt Today
02:40 Midlife Gap Year
04:52 Family Time and AI
07:29 What He Misses
09:02 Pottery and Reset
10:28 Growing Up Britain
12:05 Bored at School
13:22 Rowing Changes Everything
15:13 Teamwork Lessons
19:02 Failure and Turnaround
23:52 From Sport to Business
27:32 Why Google Won
28:57 Day One at Google
30:38 Scaling and Hiring
33:21 Culture of Help
33:59 Hiring for Scale
35:07 Fixing Hiring Bias
37:04 Becoming Public Spokesperson
39:44 Stories Backed by Data
41:17 Crisis Comms on YouTube
45:14 Select Committees Pressure
46:54 Leadership Lessons Learned
48:37 Big Tech Backlash
51:06 Next Chapter Purpose
52:39 Resilience and Energy
55:09 Why This Podcast
01:01:57 Making Podcasts Work
01:06:55 Rapid Fire Wrap
01:11:32 Closing and Thanks

Follow Matt and Hayaatun below 👇
https://www.linkedin.com/in/hayaatun/
https://www.linkedin.com/in/matt-brittin-cbe-5aa6391/

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen
Learn more about your ad choices. Visit podcastchoices.com/adchoices</description>
      <pubDate>Wed, 01 Apr 2026 07:30:00 -0000</pubDate>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:author>Boxlight Creative Studio</itunes:author>
      <itunes:subtitle></itunes:subtitle>
      <itunes:summary>Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Today we meet our co-host, Matt Brittin!

After 18 years at Google - including a decade running Europe, the Middle East and Africa — Matt Brittin has stepped away from one of the most powerful roles in global tech.

In this first episode of What We Don’t Know, hosts Hayaatun Sillem and Matt turn the lens inward - unpacking what happens when high-performance leadership stops, and what comes next.

Matt opens up about his “midlife gap year,” life after intensity, and learning to be present again following the loss of his father. From a disruptive childhood to rowing for Great Britain — and a very public defeat in the Cambridge Boat Race — he reflects on the moments that shaped how he builds teams and leads under pressure.

They also go deep on what really drove Google’s success: hiring at scale, building diverse teams, setting ruthless clarity of priorities, and the simple principle - put the best people on the most important problems, then get out of the way.

Plus: navigating public scrutiny on tax, YouTube extremism, and what leadership looks like when you have to say “we got this wrong” — and fix it.

This is a conversation about leadership after the job title — and why the most important lessons often come from what we don’t know.

Chapters:
00:00 Intro
00:33 What We Don’t Know
02:14 Meet Matt Today
02:40 Midlife Gap Year
04:52 Family Time and AI
07:29 What He Misses
09:02 Pottery and Reset
10:28 Growing Up Britain
12:05 Bored at School
13:22 Rowing Changes Everything
15:13 Teamwork Lessons
19:02 Failure and Turnaround
23:52 From Sport to Business
27:32 Why Google Won
28:57 Day One at Google
30:38 Scaling and Hiring
33:21 Culture of Help
33:59 Hiring for Scale
35:07 Fixing Hiring Bias
37:04 Becoming Public Spokesperson
39:44 Stories Backed by Data
41:17 Crisis Comms on YouTube
45:14 Select Committees Pressure
46:54 Leadership Lessons Learned
48:37 Big Tech Backlash
51:06 Next Chapter Purpose
52:39 Resilience and Energy
55:09 Why This Podcast
01:01:57 Making Podcasts Work
01:06:55 Rapid Fire Wrap
01:11:32 Closing and Thanks

Follow Matt and Hayaatun below 👇
https://www.linkedin.com/in/hayaatun/
https://www.linkedin.com/in/matt-brittin-cbe-5aa6391/

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen
Learn more about your ad choices. Visit podcastchoices.com/adchoices</itunes:summary>
      <content:encoded>
        <![CDATA[<p>Welcome to What We Don't Know with Matt Brittin &amp; Hayaatun Sillem. 

The show about better leadership in a truly chaotic world. 

Across the series, episodes are hosted by Matt and Hayaatun as well as a range of other leading figures, bringing different perspectives to each conversation.

Subscribe to not miss an episode! ▶️

⚡️ Powered by Boxlight.io 
https://www.boxlight.io/

Today we meet our co-host, Matt Brittin!

After 18 years at Google - including a decade running Europe, the Middle East and Africa — Matt Brittin has stepped away from one of the most powerful roles in global tech.

In this first episode of What We Don’t Know, hosts Hayaatun Sillem and Matt turn the lens inward - unpacking what happens when high-performance leadership stops, and what comes next.

Matt opens up about his “midlife gap year,” life after intensity, and learning to be present again following the loss of his father. From a disruptive childhood to rowing for Great Britain — and a very public defeat in the Cambridge Boat Race — he reflects on the moments that shaped how he builds teams and leads under pressure.

They also go deep on what really drove Google’s success: hiring at scale, building diverse teams, setting ruthless clarity of priorities, and the simple principle - put the best people on the most important problems, then get out of the way.

Plus: navigating public scrutiny on tax, YouTube extremism, and what leadership looks like when you have to say “we got this wrong” — and fix it.

This is a conversation about leadership after the job title — and why the most important lessons often come from what we don’t know.

Chapters:
00:00 Intro
00:33 What We Don’t Know
02:14 Meet Matt Today
02:40 Midlife Gap Year
04:52 Family Time and AI
07:29 What He Misses
09:02 Pottery and Reset
10:28 Growing Up Britain
12:05 Bored at School
13:22 Rowing Changes Everything
15:13 Teamwork Lessons
19:02 Failure and Turnaround
23:52 From Sport to Business
27:32 Why Google Won
28:57 Day One at Google
30:38 Scaling and Hiring
33:21 Culture of Help
33:59 Hiring for Scale
35:07 Fixing Hiring Bias
37:04 Becoming Public Spokesperson
39:44 Stories Backed by Data
41:17 Crisis Comms on YouTube
45:14 Select Committees Pressure
46:54 Leadership Lessons Learned
48:37 Big Tech Backlash
51:06 Next Chapter Purpose
52:39 Resilience and Energy
55:09 Why This Podcast
01:01:57 Making Podcasts Work
01:06:55 Rapid Fire Wrap
01:11:32 Closing and Thanks

Follow Matt and Hayaatun below 👇
https://www.linkedin.com/in/hayaatun/
https://www.linkedin.com/in/matt-brittin-cbe-5aa6391/

Credits:
Producer: Sunny Winter
Producer: Thuy Dong
Producer: Jimmy McLoughlin OBE
Post Producer: Ben Alexander Kippen</p><p> </p><p>Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices">podcastchoices.com/adchoices</a></p>]]>
      </content:encoded>
      <itunes:duration>4395</itunes:duration>
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      <title>Trailer: What We Don't Know</title>
      <description>In a world that feels increasingly chaotic and uncertain, what does leadership really look like - and what do even the most experienced leaders still not know?

Hosted by Dr Hayaatun Sillem CBE and Matt Brittin, What We Don’t Know explores the realities of leadership today. Having both recently stepped down from major roles, they reflect on their own experiences while speaking with extraordinary guests from business, politics, technology and beyond.

Together, they unpack the moments that shape leaders: crises, difficult decisions, unexpected lessons, and the questions that don’t always have easy answers.

From negotiating with world leaders to navigating corporate chaos (and even finding lessons in nature), this podcast explores the human side of leadership - what works, what doesn’t, and what we’re all still figuring out.

Follow the show and join the conversation as we explore the biggest question of all: what don’t we know about leadership yet?

Credits

Production Company: Boxlight Creative Studio
Hosts: Matt Brittin CBE and Dr Hayaatun Sillem CBE
Executive Producer: Jimmy McLoughlin OBE
Lead Producer: Sunny Winter
Junior Producer: Thuy Dong
Editor: Ben Alexander Kippen
Guest Booker &amp; Operations: Vicki Gostling
Learn more about your ad choices. Visit podcastchoices.com/adchoices</description>
      <pubDate>Tue, 31 Mar 2026 14:26:00 -0000</pubDate>
      <itunes:episodeType>trailer</itunes:episodeType>
      <itunes:author>Boxlight Creative Studio</itunes:author>
      <itunes:subtitle></itunes:subtitle>
      <itunes:summary>In a world that feels increasingly chaotic and uncertain, what does leadership really look like - and what do even the most experienced leaders still not know?

Hosted by Dr Hayaatun Sillem CBE and Matt Brittin, What We Don’t Know explores the realities of leadership today. Having both recently stepped down from major roles, they reflect on their own experiences while speaking with extraordinary guests from business, politics, technology and beyond.

Together, they unpack the moments that shape leaders: crises, difficult decisions, unexpected lessons, and the questions that don’t always have easy answers.

From negotiating with world leaders to navigating corporate chaos (and even finding lessons in nature), this podcast explores the human side of leadership - what works, what doesn’t, and what we’re all still figuring out.

Follow the show and join the conversation as we explore the biggest question of all: what don’t we know about leadership yet?

Credits

Production Company: Boxlight Creative Studio
Hosts: Matt Brittin CBE and Dr Hayaatun Sillem CBE
Executive Producer: Jimmy McLoughlin OBE
Lead Producer: Sunny Winter
Junior Producer: Thuy Dong
Editor: Ben Alexander Kippen
Guest Booker &amp; Operations: Vicki Gostling
Learn more about your ad choices. Visit podcastchoices.com/adchoices</itunes:summary>
      <content:encoded>
        <![CDATA[<p>In a world that feels increasingly chaotic and uncertain, what does leadership really look like - and what do even the most experienced leaders still not know?</p>
<p>Hosted by <strong>Dr Hayaatun Sillem CBE</strong> and <strong>Matt Brittin</strong>, <em>What We Don’t Know</em> explores the realities of leadership today. Having both recently stepped down from major roles, they reflect on their own experiences while speaking with extraordinary guests from business, politics, technology and beyond.</p>
<p>Together, they unpack the moments that shape leaders: crises, difficult decisions, unexpected lessons, and the questions that don’t always have easy answers.</p>
<p>From negotiating with world leaders to navigating corporate chaos (and even finding lessons in nature), this podcast explores the human side of leadership - what works, what doesn’t, and what we’re all still figuring out.</p>
<p>Follow the show and join the conversation as we explore the biggest question of all: <strong>what don’t we know about leadership yet?</strong></p>
<p><strong>Credits</strong></p>
<p>Production Company: <strong>Boxlight Creative Studio</strong>
Hosts: <strong>Matt Brittin CBE</strong> and <strong>Dr Hayaatun Sillem CBE</strong>
Executive Producer: <strong>Jimmy McLoughlin OBE</strong>
Lead Producer: <strong>Sunny Winter</strong>
Junior Producer: <strong>Thuy Dong</strong>
Editor: <strong>Ben Alexander Kippen</strong>
Guest Booker &amp; Operations: <strong>Vicki Gostling</strong></p><p> </p><p>Learn more about your ad choices. Visit <a href="https://podcastchoices.com/adchoices">podcastchoices.com/adchoices</a></p>]]>
      </content:encoded>
      <itunes:duration>126</itunes:duration>
      <itunes:explicit>no</itunes:explicit>
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