Insurtech Insider Podcast by 11:FS

128. News: Cost-of-living crisis hits insurtech, while Zopper raises to tackle India’s insurance problem

Wed, 19 Oct 2022 14:00:00 -0000

Nigel Walsh and John Bean are joined by a fantastic panel of guest to discuss the most recent and exciting news in the world of insurtech.

Joining us today:

Janthana Kaenprakhamroy, CEO of Tapoly
Nikki Daniels, Founder and Director of e-Zee Insurance Solutions

We cover the following stories:

Cost-of-living crisis hits insurtech start-ups as deals dry up - 3:10
Ian threatens Florida's already unstable insurance market - 18:45
Zopper raises $75m to solve India’s insurance problem - 32:40
Insurtech goes niche round-up - 43:10
XA Group rolls out blockchain-based motor insurance platform - 45:15
Lemonade partners with Aviva amid UK launch - 48:00
Model wants to insure her 'Schwarzenegger' legs for £174k as her 'body is a temple' - 50:22

All that and much more on this week's episode of Insurtech Insider!

Insurtech Insider is going on a hiatus following this episode. But don’t you worry - this is just a ‘see you later’, not a ‘goodbye’.

Be sure to check out our sister shows Fintech Insider and Blockchain Insider in the meantime!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

Special Guests: Janthana Kaenprakhamroy and Nikki Daniels .

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127. Insights: What could open insurance look like?

Wed, 05 Oct 2022 13:00:00 -0000

Benjamin Ensor and David M. Brear are joined by some fantastic guests to discuss open insurance.

Open banking has been at the forefront of news over the last couple of years, and for good reason - it has affected the wider financial services industry massively in recent years. However, what does that mean for insurtech and the insurance industry more generally, and what could open insurance look like?

Join us while we explore what open insurance could mean, what the opportunities and challenges are in this field, and what kind of developments we hope to see in the near future!

Joining us today:

Shân Millie, Founder of Bright Blue Hare, & Co-founder of Delegated Authority specialists, GreenKite Associates
Jillian Badanes, Lead Product & Propositions Development, Americas at Swiss Re Solutions

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Jillian Badanes and Shân Millie.

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126. Insights: Climate Insurance - are insurers doing enough?

Wed, 28 Sep 2022 11:00:00 -0000

Nigel Walsh and John Bean are joined by some fantastic guests to discuss climate insurance. Join us while we take a look at climate insurance.

Climate change is curently affecting our planet in catastrophic ways, and insurance is playing a big role in how we can think about our future.

So today we’re asking : “Our climate is changing – should insurers be doing more?”

Join us while we take a deep dive into this very urgent topic, and take a look at what the insurance sector is currently doing, what more it could do, and how we could get over any existing or future blockers.

Joining us today:

Lisa Wardlaw, Insurance Digital Strategist, Chief Strategy Officer at McKenzie Intelligence Services
Steve Bennett, Chief Climate Officer of Demex

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Lisa Wardlaw and Steve Bennett.

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125. News: Insurtech funding bounces back, while cyclists could soon require registration plates and insurance

Wed, 07 Sep 2022 14:00:00 -0000

Benjamin Ensor and John Bean are joined by a fantastic panel of guests to discuss the most recent and exciting news in the world of insurtech.

Joining us today:

Andy Cohen, President of Snapsheet
Nikki Daniels, Founder and Director of e-Zee Insurance Solutions

We cover the following stories:

Insurtech funding bounces back after global downturn
Lloyd’s to end insurance coverage for state cyber attacks
Swiss insurtech startup grape picks up €1.7 million to reinvent employee insurance
Lemonade closes on acquisition of insurtech Metromile, promptly lays off about 20% of its staff
Cyclists could be made to have registration plates and insurance

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Andy Cohen and Nikki Daniels .

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124. Insights: Building for trust and transparency in insurance

Wed, 24 Aug 2022 14:00:00 -0000

Nigel Walsh and John Bean are joined by some fantastic guests to discuss designing and building for trust and transparency in insurance. Join us while we take a look at how important design is in insurance, how things currently stand today, and how big of a role trust and transparency play in creating a good relationship with your customer.

Joining us today:

Jacqueline Legrand, CEO and Co-founder, Maptycs
Ali MacManus, Lead Designer, 11:FS Ventures

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Ali MacManus and Jacqueline Legrand.

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123. Insights: What is the future for brokers?

Wed, 10 Aug 2022 14:00:00 -0000

Nigel Walsh and John Bean are joined by a fantastic guest to talk about insurance brokers. We’ll be taking a look at what they do and when they’re needed, explore some more of the in and outs of the role in the current landscape, and then turn to look at what their future looks like. Will technology erase the need for them, or will it simply force them to change and adapt?

Joining us today:

Mark Costello, CEO of Hubb

All that and much more on this week's episode of Insurtech Insider!

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Special Guest: Mark Costello.

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122. News: Instanda and YuLife raise despite insurance start-up credibility crisis

Wed, 27 Jul 2022 14:00:00 -0000

Nigel Walsh and John Bean are joined by a fantastic panel of guest to discuss the most recent and exciting news in the world of insurtech.

Joining us today:

Antton Pena, Founder and Chief Strategy Officer of Flock
Tim Hardcastle, CEO of Instanda
Ruth Foxe Blader, Partner at Anthemis

We cover the following stories:

No-code insurtech scale-up Instanda raises £37m - 3:37
Insurance start-ups face credibility crisis - 21:00
YuLife picks up $120m at an $800m valuation for gamified, wellness-focused life insurance - 36:30
GEICO may have to pay a woman who got an STD in an insured car - 48:00

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Antton Pena and Ruth Foxe-Blader.

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121. Insights: Insurance education - is learning through TikTok enough?

Wed, 13 Jul 2022 14:00:00 -0000

Nigel Walsh and Benjamin Ensor are joined by a fantastic guest to take a deep dive into insurance education. Education has been the focus of many financial campaigns and initiatives over the last few years - but what about insurance? Is insurance getting the attention it needs? Filled with jargon and complex policies, our sector is notoriously hard to figure out.

Join us while we take a deep dive into the challenges in education, what we can do to invest more back into our customers, and how we might tackle the future!

Joining us today:

Victoria Roberts, Director at Victress Communications, providing strategic public policy insights and advice across Fintech and Insurtech

All that and much more on this week's episode of Insurtech Insider!

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Special Guest: Victoria Roberts.

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120. Insights: How can we build a transformative and inclusive future for insurance?

Wed, 29 Jun 2022 14:00:00 -0000

Nigel Walsh and John Bean are joined by a panel of fantastic guests to talk through all things culture in insurance. Culture is a very wide topic and can cover a variety of lenses: the culture of innovation, the move towards a digital culture, social culture, which is a topic that we have covered here on the podcast quite a lot - especially with our recent ESG podcast, and many more cultural lenses. Culture in insurance has a bad rep, and for good reason with recemt press reports, but it might not be all bad with lots of good work happening across the industry.

So join us while we try to figure out what is currently going on, and how we can build a transformative and inclusive future.

Joining us today:

Lou Smith, Chair of the Board at Innovate Finance
Alex Bond, Founder at FinPro and host of the Leadership in Insurance podcast

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Alex Bond and Lou Smith.

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119. News: LEVL and Humn partner to offer tailored EV insurance, and industry culture still has a long way to go

Wed, 15 Jun 2022 14:00:00 -0000

Nigel Walsh and John Bean are joined by a fantastic panel of guest to discuss the most recent and exciting news in the world of insurtech.

Joining us today:

Mark Musson, CEO, Humn
Charlotte Halkett, Chief Underwriting Officer, ManyPets
Shân Millie, Founder of Bright Blue Hare, & co-founder of Delegated Authority specialists, GreenKite Associates

We cover the following stories:

Aviva’s Blanc calls out industry sexism 3:09
LEVL and Humn partner to offer tailored EV Insurance 20:23
UK and EU hit Russian oil cargoes with insurance ban 32:06
1952 insurance policies from when the Queen came to the throne 44:19

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Charlotte Halkett, Mark Musson, and Shân Millie.

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118. Insights: How far is too far for personalisation?

Wed, 01 Jun 2022 14:00:00 -0000

John Bean and Benjamin Ensor are joined by a panel of fantastic guests, to talk about all things personalisation.

Most people are of the opinion that personalisation is great - in the end, we are all unique.

However, how far is it too far for personalisation? How open are customers to their data being shared, and how do we overcome that? Are we close to passing the threshold of too far? And of course, what should we expect in the next few years in the industry? Join us while we try to get to the bottom of it.

Joining us today:

Gem Passant, Global Head of Customer Experience at ManyPets
Robert Korzinek, Founder & CEO of Zing Cover

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Gem Passant and Robert Korzinek.

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117. News: Time for a post-Brexit shake-up of insurance rules

Wed, 18 May 2022 14:00:00 -0000

Nigel Walsh and John Bean are joined by a fantastic panel of guest to discuss the most recent and exciting news in the world of insurtech.

Joining us today:

Ruth Foxe Blader, Partner at Anthemis
Jeff Radke, Co-founder and CEO of Accelerant
Brian Fritton, CEO, Havoc Shield

We cover the following stories:

UK launches post-Brexit shake-up of insurance rules - 2:48
Insurtech investment drops 58% in Q1, deal flow stays high - 12:36
Insurtech start-up Turtlemint bags $120m as valuation tops $900m - 27:19
Lloyd’s of London prepares to fight over picking the tab up for $10bn Russian-seized planes - 39:00
Italian BeSafe Group secures €1.2m for its insurtech for the travel industry - 47:08

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Brian Fritton, Jeff Radke, and Ruth Foxe-Blader.

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116. Insights: ESG in Insurance - demanding better

Wed, 04 May 2022 14:00:00 -0000

John Bean and Nigel Walsh are joined by some amazing guests to talk about all things ESG in insurance. ESG - Environmental, Social and Corporate Governance - is far from a new concept, but it has taken off in popularity over the past few years. And rightly so: ESG has the potential to reduce costs, boost stock performance, and increase customer and employee loyalty — among other things. Join us while we take a look at what the current landscape looks like, the challenges and opportunities in the space, and of course - the future!

Joining us today:

Shân Millie, Founder of Bright Blue Hare, & co-founder of Delegated Authority specialists, GreenKite Associates
Alice Bowerman, Head of Marketing & Growth at Arma Karma

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Alice Bowerman and Shân Millie.

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115. News: Does the insurance industry have a culture issue?

Wed, 20 Apr 2022 14:00:00 -0000

Benjamin Ensor joined by a fantastic panel of guest to discuss the most recent and exciting news in the world of insurtech.

Joining us today:

Louise Birritteri, CEO and Founder of Pikl
James Harrison, UKI Head of Insurance at Dun & Bradstreet
Karn Saroya, CEO and Co-founder of Cover

We cover the following stories:

Cowbell raises $100m to build out its AI-based cyber insurance platform for SMBs 1:54
Lloyd's of London fines insurer Atrium over initiation games 13:23
Water leak insurtech Ondo completes £8m London SPAC IPO 24:05
Zurich Insurance removes Z symbol after letter used to show support for Ukraine war 33:23
The most bizarre pet insurance claims in the UK revealed 38:52

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: James Harrison, Karn Saroya, and Louise Birritteri.

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114. Insights:Insurance meets the metaverse and web3

Wed, 06 Apr 2022 14:00:00 -0000

Coming in from Rise Up Insurtech London: Nigel Walsh and John Bean are joined by some amazing guests to talk about all things insurance in web3 - a topic that’s been on almost everyone’s lips lately.

Web3 and the Metaverse seem to be here to stay, and with this new era - we want to take a look at what insurance might become.

Joining us today:

Sophie Winwood, Early Stage VC Investor at Anthemis
Simon Taylor, CPO at 11:FS

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Simon Taylor and Sophie Winwood.

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113. News: What impact will the invasion of Ukraine have on insurance?

Wed, 23 Mar 2022 15:00:00 -0000

Nigel Walsh and John Bean are joined by a fantastic guest to discuss the most recent and exciting news in the world of insurtech.

Joining us today:

Victoria Roberts, Director of Fintech Delivery Panel & Insurtech Board

We cover the following stories:

Ukraine Invasion likely to have 'substantial impact' on insurance industry 2:17
Live near an ocean? Kin Insurance’s data aims to more accurately predict home risk 22:43
African healthtech start-up, Susu, raises €2m in pre-seed funding 33:10
CompareTheMarket meerkat adverts pulled over Russian invasion of Ukraine 42:07

All that and much more on this week's episode of Insurtech Insider!

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Special Guest: Victoria Roberts.

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112. Insights: Harnessing Big Data's potential for the insurance industry

Wed, 09 Mar 2022 15:00:00 -0000

Nigel Walsh and John Bean are joined by an amazing guest to take a deep dive into data. Data is incredibly important in insurance, and we want to take a look at how it’s evolving. We’ll cover the massive explosion in data in the past few years and the reasons behind it, the blockers it currently faces and how we can get over them, and we try to predict what we might see in the future!

Joining us today:

Jason Reichl, CRO at TrustLayer

All that and much more on this week's episode of Insurtech Insider!

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Special Guest: Jason Reichl.

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111. News: Zego expands, Revolut launches pet insurance and Binance insurance fund hits $1bn

Wed, 23 Feb 2022 15:00:00 -0000

Nigel Walsh and John Bean are joined by joined by a great panel of guests to discuss the most recent and exciting news in the world of insurtech.

Joining us today are:

Benji Markoff, CEO at Founder Shield
Vicky Wills, CTO at Zego

We cover the following stories:

Binance user protection insurance fund reaches $1bn valuation 2:38
UK insurtech Zego Expands in Europe, Targeting £20bn Fleet Insurance Market 14:38
Revolut enters insurtech - as it launches pet insurance 26:06
National Insurance: Opposition MPs urge rethink on April tax rise 37:50
Nottinghamshire man drove without insurance or a licence for more than 70 years 47:42

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Irina Andronic and edited by George Sztuka.

Special Guests: Benji Markoff and Vicky Wills.

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110. Insights: New insurance products - the good, the bad, and the ugly

Wed, 09 Feb 2022 15:00:00 -0000

Nigel Walsh and John Bean are joined by an amazing panel of guests to take a deep dive into new insurance products in this space, with a focus on how the landscape has changed since the start of a new decade. We’ll cover the scene so far, the good, the bad, and the ugly, their successes and what the future holds!

Joining us today are:

Andrew Bate, CEO and Co-Founder of Safely
Jules Veyrat, CEO and Co-Founder of Stoïk
Rachel Jenkins, EVP at Founder Shield

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Irina Andronic and edited by George Sztuka.

Special Guests: Andrew Bate, Jules Veyrat, and Rachel Jenkins.

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109. News: New regulations are changing UK insurance as we know it

Wed, 26 Jan 2022 15:00:00 -0000

Nigel Walsh and John Bean joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Sophie Winwood, Early Stage VC Investor at Anthemis
Dr Robin Keira, CEO of Digitalscouting.de

We cover the following stories:

UK insurers to be banned from offering cheaper deals to new customers 2:07
Markerstudy snaps up Comparethemarket owner's insurance arm in £400m deal 12:45
Insurers seek to block injury claims from illegal e-scooter riders 24:33
Mandatory Insurance Coverage for Medical Cannabis Now Expands to More than 50 million Colombians 34:38
Over 10,000 taxis could see insurance policies terminated in Hong Kong 44:01
European Floods in Mid-July Cost Insurers $12B, Topping Non-U.S. Events in 2021 45:20
Lil Uzi Vert says his insurance company nearly “cut him off” over forehead diamond piercing 48:20

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Irina Andronic and edited by George Sztuka.

Special Guests: Dr Robin Kiera and Sophie Winwood.

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108. Insights: Taking a look at 2022 predictions

Wed, 12 Jan 2022 15:00:00 -0000

Sarah Kocianski makes a welcome return alongside John Bean in the hosting seat for today's predictions episode! Together, they take a deep dive into some of the predictions that have already come out for 2022, as well as making some of their very own. Join us to find out what they had to say!

As always, they are also joined by a fantastic guest:

Rick Fox, VP and Head of Agency Sales at Vertafore

All that and much more on this week's episode of Insurtech Insider!

This episode is sponsored by Trustly.

What if you could re-imagine payments for the insurance industry?
What if you didn't have to rely on old and complex payment services and infrastructure? Instead, what if your payment provider could help create a user experience that stands out? And when it's time to pay out a claim it can do so instantly… to millions of bank accounts across the UK, Europe and North America.
Trustly are leading the charge in unlocking the Open Banking payments revolution we are seeing today. Their Open Banking platform redefines the speed, simplicity and security of payments, for more than half a billion consumers across the globe.

Visit trustly.com to read more about how they help insurtech companies make payments a key part of their digital-first approach.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Irina Andronic and edited by Alex Woodhouse.

Special Guest: Rick Fox.

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107. News: Chubb announced Betterfly partnership, Demex raised $9m, and Iceland launched turkey insurance

Wed, 22 Dec 2021 15:00:00 -0000

Nigel Walsh is joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Ruth Foxe Blader, Partner at Anthemis
Reny Vargis-Cheriyan, Insurance lead for Risk Analytics TrueVoice Product lead, Deloitte

We cover the following stories:

Chubb and Chile Insurtech Betterfly Form Partnership for LatAm Offering 3:35
Climate Insurtech Demex raises $9m 14:47
Lyanne, the French startup making insurance companies pay up, raises €1.2m seed round 27:44
Some private health patients in Australia are paying $800 more for same procedure 39:14
Iceland offers customers turkey insurance amid Christmas shortages 52:14

All that and much more on this week's episode of Insurtech Insider!

This episode is sponsored by Trustly.

Visit trustly.com to read more about how they help insurtech companies make payments a key part of their digital-first approach.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Irina Andronic and edited by Alex Woodhouse.

Special Guests: Reny Vargis-Cheriyan and Ruth Foxe-Blader.

Links:

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106. Equality, equity, and leveling the playing field in Insurtech

Wed, 08 Dec 2021 15:00:00 -0000

Nigel Walsh is joined by a fantastic panel of guests to take a deep dive into the gender disparities in the world of insurance. We’re going to be talking to our wonderful panel about what their experiences have been like, what the challenges and opportunities are in this landscape, why inclusivity and diversity is incredibly important, of course, and how we can build a better future!

Joining us today are:

Shân Millie, Founder of Bright Blue Hare, GreenKite & EDII
Megan Bingham-Walker, Co-founder & CEO at Anansi Technology Ltd
Charlotte Gregory, Senior Associate at Capital Law Ltd
Gem Passant, Head of Customer Experience at Bought By Many / ManyPets

All that and much more on this week's episode of Insurtech Insider!

This episode is sponsored by Trustly.

Visit trustly.com to read more about how they help insurtech companies make payments a key part of their digital-first approach.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Irina Andronic and edited by Alex Woodhouse.

Special Guests: Charlotte Gregory, Gem Passant, Megan Bingham-Walker, and Shân Millie.

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105. News: Lemonade Car is here and a record breaking year for insurtech!

Wed, 24 Nov 2021 15:00:00 -0000

Nigel Walsh is joined by new co-host, John Bean, Client Director and Insurance Lead here at 11:FS, as well as a great panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Ben Jennings, Chief Revenue Officer of Embroker
Nikki Daniels, Founder and Chair at e-Zee Insurance Solutions
Phil Terrill, CEO and founder of SoleSafe

We cover the following stories:

Lemonade taps new revenue stream with car insurance launch, and plans to acquire Metromile 4:42
InsurTech investments across the world soar to record-breaking $10bn 19:11
Report: Owners’ and Founders’ Approach to Risk Management Not a Match for Today’s Modern Threats 32:54
The General Awards $25,000 NAACP Powershift Entrepreneur Grant to SoleSafe - insurance for sneakers! 44:27
Notable, which makes RPA-based tools to speed up healthcare admin, raises $100M at a $600M valuation 55:35
Amazon-backed insurtech Acko joins unicorn club with $255 million funding 57:25
Model Who Won 'Miss BumBum 2021' Gets Her Buttocks Insured For £1.3m 58:55

All that and much more on this week's episode of Insurtech Insider!

This episode is sponsored by Trustly.

Visit trustly.com to read more about how they help insurtech companies make payments a key part of their digital-first approach.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Irina Andronic and edited by George Sztuka.

Special Guests: Ben Jennings, Nikki Daniels , and Phil Terrill.

Links:

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104. Making insurance more dynamic and less reactive

Wed, 10 Nov 2021 15:00:00 -0000

Benjamin Ensor and David Brear are joined by a great panel of guests to take a deep dive into new business models in Insurtech. What does the current landscape look like, can we pinpoint where innovation is currently coming from, what is the role of open finance in insurance, and what does the future hold?

Joining us today are:

Stuart Winchester, CEO at Marblepay
Victoria Roberts, Director of Fintech Delivery Panel & Insurtech Board at TechNation

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Irina Andronic and edited by George Sztuka.

Special Guests: Stuart Winchester and Victoria Roberts.

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103. News: HUMN, Amenli and Getsafe prove it's a good time to raise money

Wed, 27 Oct 2021 14:00:00 -0000

Nigel Walsh and Benjamin Ensor are joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Susan Holliday, Senior Adviser, International Finance Corporation (IFC)
Mark Musson, Founder of HUMN

We cover the following stories:

London-based insurtech Humn secures £10.1M funding to enable real-time fleet insurance 3:03
Egyptian insurtech startup Amenli closes a $2.3M seed round 18:07
German insurtech startup Getsafe adds $63 million to its Series B 31:10
UK insurance scheme for live events hit by concern over conflicts of interest 45:20
Barcelona-based insurtech startup Weecover closes a €2.3 million investment round to expand internationally 54:24
Prog rockers launch DIY Covid insurance scheme to underwrite tour 55:40
Aviva reveals quirkiest insurance claims in its 325-year history 57:15

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Irina Andronic and edited by George Sztuka.

Special Guests: Mark Musson and Susan Holliday.

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102. Nano is the new macro

Wed, 13 Oct 2021 14:00:00 -0000

Nigel Walsh and Gwera Kiwana are joined by a great panel of guests to take a deep dive into African Insurtech. Cross African Insurtech is booming, and deserves to have some time in the limelight. In this episode, we want to take a look at what the African insurtech landscape looks like right now, who it’s helping, what reaching a potential customer is like, how it can lock in long term growth prospects, and what the future holds!

Joining us today are:

Roy Perlot, CFO/COO, Lami
Francis Ngari, Head of Digital, Resolution Insurance Kenya

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Irina Andronic and edited by George Sztuka.

Special Guests: Francis Ngari and Roy Perlot.

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101. News: Ascend raises $5.5M and Marshmallow is now a unicorn!

Wed, 29 Sep 2021 11:00:00 -0000

Nigel Walsh and Benjamin Ensor are joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Dr Robin Keira, CEO of Digitalscouting.de
Shân Millie, Bright Blue Hare, GreenKite & EDII

We cover the following stories:

Ascend raises $5.5M to provide a BNPL option for commercial insurance 1:50
Black-owned start-ups in the UK are hitting billion-dollar valuations for the first time 14:20
UK claims bill for Covid-19 BI tops £1bn, says the FCA 26:45
Steel City Re launches ESG parametric insurance product 38:07
Indonesia-based Rey Assurance launches its holistic approach to insurance with $1M in funding 49:07
Insurance market undergoing huge digital disruption 51:21
Police seized 3,000 e-scooters from England's streets in first six months of 2021 52:46

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Irina Andronic and edited by Alex Woodhouse.

Special Guests: Robin Keira and Shân Millie.

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100. Revisiting the past five years

Wed, 15 Sep 2021 11:00:00 -0000

David Brear, Benjamin Ensor, Sarah Kocianski and Nigel Walsh reunite to cover the past five years in insurance and reminisce about their favourite moments.

Starting all the way back in 2017, the quartet look at the first wave of established insurtechs and partnerships, massive cost savers in claims, operations and customer acquisition, and arrive in 2021 where Blockchain and e-scooters are all the rage. How have things changed?

All that and much more on this week's episode of Insurtech Insider!

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99. Extreme weather causes $40bn losses and Flock raises $17M

Wed, 01 Sep 2021 14:00:00 -0000

Nigel Walsh and Benjamin Ensor are joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Jillian Williams, Principal at Cowboy Ventures
Alex Wheal, Commercial Client Manager, Hiscox

We cover the following stories:

Extreme weather blows out catastrophe insurance losses to $40bn 3:19
Aon chief defends logic of failed $30bn Willis tie-up 15:44
Connected car insurance startup Flock raises $17M Series A led by Chamath Palihapitiya 26:30
Rise in number of parents illegally ‘fronting’ kids’ car insurance 36:52
BI insurance claims payouts nearing £1bn but ‘it should have been more’ 47:40
Gangs on e-scooters targeting GPS farm equipment 49:17
‘Please die responsibly,’ says DeadHappy in new ad campaign 50:41

All that and much more on this week's episode of Insurtech Insider!

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Special Guests: Alex Wheal and Jillian Williams .

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98: Is going digital the right approach with micro insurance?

Wed, 18 Aug 2021 14:00:00 -0000

David Brear is joined by a fantastic panel of guests to take a deep dive into microinsurance.

Microinsurance provides some financial safety for people who live in poverty, but what does it actually include, what markets are in need of micro insurance, and how do you reach people who live in emerging markets and might not have access to the internet, a TV or a smartphone? We answer all of these questions and much more.

Joining us today are:

Itumeleng Kgafela, Head Actuary, BIMA (Milvik)
Katharine Pulvermacher, Executive Director, Microinsurance Network

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by George Sztuka.

Special Guests: Itumeleng Kgafela and Katharine Pulvermacher.

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97: YuLife raises $70 million & Lloyd's makes history

Wed, 04 Aug 2021 14:00:00 -0000

Nigel Walsh and Benjamin Ensor are joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Sam Fromson, Co-Founder & COO, Yulife
Nikki Daniels, Founder & Chair of e-Zee insurance
Ruth Foxe Blader, Partner, Anthemis

We cover the following stories:

YuLife raises $70 million! 2:33
cycleGuard research finds 80% of UK cycling staycationers are riding without insurance 17:35
US lawsuit could open ‘giant can of worms’ in Amazon’s fight against product recalls 32:19
Global insurance recovery will be faster & stronger than in 2008 44:05
The Business Interruption saga is not over 54:40
Aon & Willis Towers Watson cancel merger 56:12
Lloyd’s makes history with new appointment 58:05

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Nikki Daniels , Ruth Foxe-Blader, and Sam Fromson.

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96: Disability insurance - does fear mongering work?

Wed, 21 Jul 2021 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by some great guests to take a deep dive into disability insurance, or critical illness insurance. What does it actually cover, what the difference is in Europe vs. the US, who's job is it to provide education around disability insurance, and its importance, how do insurers go about educating their customers around the topic of life changing disabilities or illnesses? We answer all of these questions and much more.

Joining us today are:

David Vanek, CEO & Co-Founder of Anorak
Colin Nabity, CEO at Breeze

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Colin Nabity and David Vanek.

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95: Ford partners with By Miles & Hiscox settles BI claims

Wed, 07 Jul 2021 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Sophie Winwood, Investor and Anthemis
Chris Kenning, CEO of Stubben Edge
Danish Yusuf, CEO & Founder of Zensurance

We cover the following stories:

Ford teams up with By Miles! 3:39
Prince Charles teams up with UK’s largest insurers 12:43
Lloyd’s of London takes out £650m cover to protect emergency fund 21:50
Hiscox settles business interruption claims 29:00
Zurich reveals latest ethnicity pay gap 39:52
Chubb unveils Pay as you Roam travel insurance 41:55
Breyers offers “cookie coverage” to those unhappy with ice cream’s cookie to cream ratio 43:50

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by George Sztuka.

Special Guests: Chris Kenning, Danish Yusuf, and Sophie Winwood.

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94. Insights: UX&UI - how do you build trust?

Wed, 23 Jun 2021 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about user experience and user interfaces in insurance, and how building a user friendly product can help attract and maintain a strong customer base. What does good look like? What are some horror stories, and should incumbents think like insurtechs when it comes to UX?

Joining us today are:

Bea Elbert, IBM General Manager of Global Insurance
Graeme Stoker, Chief Marketing Officer at Honcho

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Bea Elbert and Graeme Stoker.

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93. News : A SPAC-tastic year & no more penalising loyalty

Wed, 09 Jun 2021 14:15:00 -0000

Nigel Walsh is joined by joined by a panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Ori Blumenthal, CTO and Co-Founder, VOOM
Charlotte Halkett, Chief Commercial Officer at Bought By Many
Jimmy Williams, Co-Founder & CEO of Urban Jungle
Tara Kelly, President and CEO, SPLICE Software

We cover the following stories:

The sun is shining on Insurtech! 4:01
- Comment from Richard Barlow, CEO & Founder of Wejo 04:45
Insurers must not penalise loyal customers, says the FCA 17:20
Whiplash backlash - New rules to crackdown on fraudulent insurance claims 28:51
SMEs are borrowing more cash to pay for insurance premiums 35:12
“Stink device” set off at Lloyd’s HQ & other big insurers are also being hit by campaigners 44:10

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Charlotte Halkett, Jimmy Williams, Ori Blumenthal, and Tara Kelly.

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92: Pet insurance - did everyone buy a puppy in lockdown?

Wed, 26 May 2021 14:15:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to discuss pet insurance. How is pet insurance generally sold? How did the rise of pet ownership during lockdown affect premiums? With the demand for pets skyrocketed and the police having to put out warnings for dog and pet theft, how can this impact pet insurance?

Joining us today are:

Oke Eleazu, COO, Bought By Many
Steve Wardlaw, Chairman, Emerald Life

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Oke Eleazu and Steve Wardlaw.

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91. News: Suez Canal ship owner splits the bill & festivals are in the mud

Wed, 12 May 2021 14:15:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Joining us today are:

Maria Goy, Co-Founder & COO at Spot
Lisa Conway, CUO - USA at battleface

We cover the following stories:

Suez ship owner calls for freight owners to split damages 03:02
Insurtech Investments hits a new record! 09:20
Festivals in the mud 19:25
Marsh & Chubb team up on COVID-19 vaccine programme 29:41
Zurich warns e-commerce boom could spark warehouse blaze uptick 37:53
Car premiums see a record drop 38:41
Allianz tightens restrictions on coal, oil and sands business 39:41
Australian man sets up fake physio studio to help friend out 41:20

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Lisa Conway and Maria Goy.

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90. AI in claims - do we need the human touch?

Wed, 28 Apr 2021 14:15:00 -0000

Sarah Kocianski is joined by a panel of guests to discuss artificial inteliggence (AI) in claims processes. AI is used in many areas of insurance, and it can help workers save time, digest large volumes of data and erase human errors. But is there a need for a human touch when it comes to complex claims, and how do we master the balance between humans and robots?

Joining us today are:

Meera Krishnamurthy, Global Head - Insurance at professional services vendor, Cognizant
Annap Derebail, Insurance Chief Technology Officer at IBM
Andrew Naoum, Head of Sales, EvolutionIQ

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Andrew Naoum, Annap Derebail, and Meera Krishnamurthy.

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89. News: The Suez Canal unplugged & Amazon gets plugged into insurance

Wed, 14 Apr 2021 14:15:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to discuss the most recent and exciting news in the world of Insurtech.

Next Insurance partners with Amazon Business Prime 2:43
So-Sure expands into home insurance 10:12
Can insurtechs keep on rolling? 20:20
The Suez canal blockage creates expensive insurance liability 31:07
Customer sues insurtech over broken heart 39:18

Joining us today are:

Dylan Bourguignon, CEO of So-Sure
Magnus Franck, CEO of Upptec

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Dylan Bourguignon and Magnus Franck.

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88. Embedded Insurance: Keeping it simple

Wed, 31 Mar 2021 14:15:00 -0000

Sarah Kocianski and Nigel Walsh are joined by some awesome guests to talk about embedded insurance, and what the term actually mean. It's not a new concept, but as the distribution environment has continued to change due to evolution in economies and market dynamics, it is coming back to the fore. The panel discuss what insurers should do to stay visible, how this benefits sales and also how embedded insurance can help getting the right product in front of a customer, at the right point in their life cycle.

Joining us today are:

Kevin McCallum, Chief Commercial Officer, FreeAgent
Alex Wheal, Commercial Client Manager, Hiscox

All that and much more on this week's episode of Insurtech Insider!

Insurtech Insider is a fortnightly show from 11:FS, hosted by 11:FS' Head of Research, Sarah Kocianski and co-hosted by Google's Managin Director, Insurance, Nigel Walsh. Each show they pair are joined by a range of very special guests and experts in the insurtech space to talk about breaking news and hot industry topics. Whether you are an insurance beginner or an industry expert, the team will bring you right up to date on all things insurtech.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Alex Wheal and Kevin McCallum.

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87: News: All aboard the SPAC train & Google Cloud gets into insurance

Wed, 17 Mar 2021 09:30:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about the latest and greatest news in the insurance and insurtech sphere.

Our guests this week are:

Lauren Berkemeyer, Vice President of Marketing, YuLife
Graeme Dean - Head of Insurance at CoverGenius

We discuss the following stories:

Following up on our last news episode - Hippo goes public in $5 billion SPAC merger, and Oscar raises $1.2 billion in IPO! (05:21)
Google Cloud, Allianz and Munich Re partner to revolutionize risk management in the Cloud. (13:13)
- Comment from Matt Driscoll, Lead Product Manager for the Risk Manager tool (14:00)
Demand for travel insurance takes off as more destinations require coverage (20:48)
Zego has raised $150M at $1.1B valuation (34:55)
- Comment from Sten Saar, Zego CEO (36:17)
Insurance worker busted for insurance fraud! (42:13)

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Graeme Dean and Lauren Berkemeyer.

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86. SMB insurance - Pricing the unforeseeable

Wed, 03 Mar 2021 15:30:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about SMB insurance. SMB insurance is vital to any small business owner in order to protect the business against foreseeable and unforeseeable liabilities, something that has been proven in the last few months. When lockdown happened, many SMBs had to close all together and file for Business Interruption. This lead to a high court case between the SMBs and the insurers and many of the insureres had to pay their customers, but how can you sell cover for something that has never happened before?

Joining us today are:

Rajasree Variyar - Head of Insurance Products, SimplyBusiness
Bryan O'Connell - CEO & Co-Founder, Huckleberry

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Bryan O'Connell and Rajasree Variyar.

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85. News: Insurtechs IPOs & Ex-Uber CEO changes gear to car insurance

Wed, 17 Feb 2021 15:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to discuss the latest news in the insurance and insurtech sphere.

Joining us today are:

Callum Rimmer - Founder & CEO, ByBits
Freddy Macnamara - CEO and Founder, Cuvva.com

We cover the following stories in the insurtech and insurance sphere:

Covid claims lead to Beazley profit plunge (03:35)
Oscar Health files for IPO while Hippo in talks to do the same (11:35)
Ex-Uber staffer Ryan Graves to invest $50mn in Metromile (21:36)
Insurtech feels the love with partnerships (29:21)
The revisit of Elon Musk, the insurance man! (38:00)

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Callum Rimmer and Freddy Macnamara.

Links:

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84. What does it cost to cancel Glastonbury?

Wed, 03 Feb 2021 18:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of amazing guests to talk about events insurance, and how the cancellations of events globally have affected both the insurers of these events and also the insured. We talk about what is needed when insuring an event and how large events such as the Olympics can make sure they are covered for the worst case scenario - even a pandemic.

Joining us today are:

Elisabeth Seeger, Head of Contingency at Hiscox
Sophie Winwood - Investor at Anthemis

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Elizabeth Seeger and Sophie Winwood.

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83. News: Care homes denied liability insurance & Lemonade hits 1m customers!

Wed, 20 Jan 2021 15:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by two awesome guest, to talk about the most interesting news of 2021 so far! Joining us are:

Jillian Williams, investment principal at Anthemis
Dan Keough, CEO and Chairman at Holmes Murphy & Associates and Co-CEO/Co-Founder at BrokerTech Ventures

We cover the following stories in the insurance and insurtech space:

Insurance risk prompt UK care homes to reject hospital patients (03:18)
Lemonade hits one million customer milestone while share prices go sky rocketing (10:26)
- Comment from Yael Wissner-Levy, VP of Communication at Lemonade (11:34)
Zurich to offer fully paid lockdown leave in the UK (23:13)
Aon launches fuel insurance product for the shipping and aviation sectors (34:13)
Sticky situations and custard covered iPhones (39:07)

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Dan Keough and Jillian Williams .

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82. 2020 round up & 2021 predictions

Wed, 06 Jan 2021 15:00:00 -0000

Happy New Year Everybody!

Sarah Kocianski and Nigel Walsh are joined by three all-star Insurtech Insider guests to take a look at the trends and themes we've seen throughout 2020, as well as making their predictions of what we might see happening during 2021! Looking back over the year, we have seen some interesting found raises, a high court case, a rapid digital transformation withing the industry and Elon Musk breaking in to insurance!

Joining us today are:

Steve Wardlaw, Chairman at Emerald Life
Nikki Daniels, board advisor for Honcho Markets and founder & director of e-Zee Insurance Solutions
Sam White, CEO of Freedom Services Group

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Nikki Daniels , Sam White, and Steve Wardlaw .

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81. News: US wildfires burn the home insurance market as Lemonade take over Europe

Wed, 16 Dec 2020 15:00:00 -0000

Nigel Walsh is joined by a great panel of guests to talk about the most interesting news stories of the last few weeks.

Joining us today are:

Sean Harper, Co Founder at Kin
Anthony Grosso, SVP Global Marketing and Communications at EIS
Sabine Vanderlinden, Co-Founder, CEO and Managing Partner of Alchemy Crew

We cover the following stories from the weeks just gone:

Wildfire risk leaves Californians without homeowners insurance (04:58)
14% of insurance workers fail global phishing test (18:50)
Lemonade launches its renters insurance in France (29:39)
Getsafe raises $30 million (USD) in series B round (39:07)
Flock launches motor insurance (48:32)

All that and much more on this week's episode of Insurtech Insider!

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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Anthony Grosso, Sabine Vanderlinden, and Sean Harper.

Links:

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80. Wedding insurance was never designed for a pandemic

Wed, 02 Dec 2020 15:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about wedding insurance and how this industry has been affected by the pandemic. Joining us today are:

Heidi McCormack, CEO & Founder of Emerald Life
Mark Brown, CEO & Founder of Insuremore

Kicking off the show, we talk about wedding insurance as a product, and how it is usually designed and sold. We go on to talk about what the experience was like for the guests when the country went into lockdown in March, and finish off by looking toward the future, and what wedding insurance might look like in 2021.

We are also given a real life perspective by our very own audio engineer Alex Woodhouse who has personally been affected by the cancellation of weddings, and what that meant for his insurance policy. He also answers the big question, did he manage to get married in the end?

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Alex Woodhouse, Heidi McCormack, and Mark Brown.

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79. News: Insurtech crowdfunding is hot right now!

Wed, 18 Nov 2020 15:00:00 -0000

Nigel Walsh is joined by a panel of guests to talk about the latest news in the insurance and insurtech sphere! Joining him today are:

Sophie Winwood, Investor at Anthemis
Michael Lewis, CEO of Claim Technology
Mike Roy, CEO of Dark Matter Insurtech

We cover the following newstories:

Does your car insurance policy cover you during the second lock down? (05:04)
Investments in the insurance space booms despite second lock down (11:08)
Crowdfunding is really hot right now (21:48)
Acquisitions are taking place - and they’re big (30:57)
Covid stress or miscarriage could stop you from getting insurance (39:17)
New UAE car insurer rewards good behaviour with freebies (48:48)

All that and much more on this week's episode of Insurtech Insider!

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Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Michael Lewis, Mike Roy, and Sophie Winwood.

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78: Does anyone buy travel insurance anymore?

Wed, 04 Nov 2020 15:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about travel insurance, and how the pandemic has changed the needs and expectations from customers.

Joing us today are:

Jason Wilby - Co-Founder of Open
Sasha Gainullin - CEO of Battleface

Kicking off the show, the panel discuss whether or not people are buying travel insurance right now, and if they do, what sort of cover is actually being sold? We continue by talking about how the general understanding of what travel insurance means has skyrocketed during the pandemic and what future products might look like.

We also give you an interview with Peter Smith, Head of Travel Partnerships for the EMEA at Cover Genius! (39:05)

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Jason Wilby, Peter Smith, and Sasha Gainullin.

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77. News: Lloyd's post-pandemic product review & Cover Genius' raise

Wed, 21 Oct 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by two awesome guests to talk about the most interesting news stories from the insurance and insurtech sphere! Joining us today are:

Pranjal Arya, Commercial Director, Hometree
Rajasree Variyar, Head of Insurance Product, New Products, Simply Business

We cover the following news stories:

Lloyd’s of London is looking to abandon traditional office working post pandemic (4:46)
Lloyd's of London conduct insurance products review (12:21)
Cover Genius raises $10 million! (18:43)
- Soundbite: Chris Bayley - Co-Founder and Chief Innovation Officer, Covergenius (19:48)
Root’s IPO (30:22)
Man jailed over failed insurance fraud, wife rammed car into tree stump (38:09)

All that and much more on this week's episode of Insurtech Insider!

This Podcast is brought to you by Lerex Lerex is a Payment solutions provider that brings Prepaid debit cards to market for your business.
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Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Chris Bayley, Pranjal Arya, and Rajasree Variyar.

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76. Will COVID change health insurance?

Wed, 07 Oct 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of amazing guests to talk about health insurance and how the industry might change after the pandemic. Joining us today are:

Katie Crook-Davies - Managing Director, Tabei
Mathilda Ström - Deputy CEO, BIMA
Mark Allan - Chief Commercial Officer, Bupa

Kicking off the show, the panel talk about the current state of private health insurance in the UK more generally. How many people have it? Are people using their policies? We then continue on to talk about what happened when the pandemic hit. How did insurance providers speak to their customers? Were policies and payments deferred? And most importantly - has the pandemic changed the face of health insurance in the UK?

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Katie Crook-Davies, Mark Allan, and Mathilda Ström.

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Bonus: Interview: Louise Smith, Chief Digital Officer at Lloyd's of London

Wed, 30 Sep 2020 14:00:00 -0000

Sarah Kocianski is joined by Louise Smith, Chief Digital Officer at Lloyd's of London. Louise gives us her thoughts on digital transformation in the insurance industry, what changes she has seen nin the famous underwriting rooms since they reopened and how she becames Lloyd's first digital... well, anything!

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guest: Louise Smith.

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75. News: High Court tells SMB insurers to pay up

Wed, 23 Sep 2020 14:00:00 -0000

David Brear and Nigel Walsh are joined by some great guests to talk about the most interesting news stories of the week just gone!

Joining us today are:

Nikki Daniels - Board Advisor for Honcho Markets and Founder & Director of e-Zee Insurance Solutions
Esben Seyffart Sørensen - Head of Sales at Penni.io
Oliver Ralph - Insurance Correspondent at Financial Times

We cover the following stories from the insurance and insurtech space:

Lloyd’s of London predict a £5bn claims payout (03:46)
SMBs might get the payout after all! (12:42)
Woman cuts off own hand in attempted claims fraud, get’s two years in prison (24:30)
Zego partners with Swedish scooter provider Voi! (33:08)

We also bring you an interview with Guy Farley, CTO and Co-Founder at Bought By Many who was recently crowned Technology Champion of the year at the Tech and Innovation awards ! (45:34)

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Esben Seyffart Sørensen , Guy Farley, Nikki Daniels , and Oliver Ralph.

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74: Digital transformation - Managing the hybrid

Wed, 09 Sep 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk about digital transformation in the insurance industry. During COVID, the industry has had to adapt to new ways of working, be it on the front end working with customers or managing internal processes and regulations. The panel asks themselves if we lost something as an industry when we were all forced into lock-down, and there is a way of rebuilding what we've lost? Or, is this a case of learning how to manage the hybrid?

Joining us today are:

Anastasia Dokuchaeva - Head of Partnerships, Clausematch
Tim Hood - Associate Vice President EMEA at Hyland

All that and much more on this week's episode of Insurtech Insider!

*This podcast is brought to you by Hyland. * Hyland offers solutions that complement your core Insurance business, providing employees with a complete view of the information they need, when and where they need it. Helping you deliver better experiences is at the heart of everything they do. Learn more at www.Hyland.com/insurance

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Anastasia Dokuchaeva and Tim Hood.

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73. News: Lemonade post a positive Q2 as Zurich struggles with the pandemic

Wed, 26 Aug 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by some great guests to talk about the most interesting news stories of the week just gone!

Joining us today are:

Malcolm Ferguson - Partner at Octopus Ventures
Alex Zukerman - CMO & Chief Strategy Officer at Sapiens

We cover the following stories from the insurance and insurtech space:

Lemonade publishes Q2 results (03:19)
Zurich feels the impact of the pandemic (11:25)
Rapidly changing travel corridors - but what about insurance? (23:15)
Beirut port blast becomes an expensive tragedy (32:03)

We also bring you an interview with Sonny Patel, Founder and CEO of Insurmi! (38:56)

All that and much more on this week's episode of Insurtech Insider!

This podcast is brought to you by Hyland. Hyland offers solutions that complement your core Insurance business, providing employees with a complete view of the information they need, when and where they need it. Helping you deliver better experiences is at the heart of everything they do. Learn more at www.Hyland.com/insurance

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Alex Zukerman, Malcolm Ferguson , and Sonny Patel.

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72: E-scooters: should you need a licence to ride?

Wed, 12 Aug 2020 14:00:00 -0000

Sarah and Nigel are joined by Sten Saar, CEO and Co-Founder of Zego; and Kelly Barnes , VP of Marketing at Laka to discuss insurance for e-scooters and e-bikes.

According to Google Trends data, since the start of lockdown there has been a surge in interest in electric scooters – with a 376% increase in searches. In the UK at least they can only be ridden on private land but the government started limited, legal trials of rented electric scooters on public roads, cycle paths and lanes as part of its review of transport following the easing of lockdown.

We dig into what insurance is needed to take these out on roads, and why you might need a driver's licence to ride a scooter - and any penalties are logged against your car insurance and licence.

All that and much more on this week's episode of Insurtech Insider!

**This podcast is brought to you by Hyland. **Hyland offers solutions that complement your core Insurance business, providing employees with a complete view of the information they need, when and where they need it. Helping you deliver better experiences is at the heart of everything they do. Learn more at www.Hyland.com/insurance

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Kelly Barnes and Sten Saar.

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71. News: Insurance acquisitions and casualties

Wed, 29 Jul 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk through some of the most interesting news stories from the week just gone.

Joining us today are:

Dylan Bourguignon, CEO of So-Sure
Sam White, CEO of Freedom Services Group and CEO of Stella insurance
Alessandro Spadoni, Founding partner and Chief Architect at B3i

We cover the following news stories:

Brolly gets acquired by Direct line (04:09)
Covid-19 claims are still not being paid out (13:30)
Another UK insurance casualty (25:55)
Lock down increased electric scooter sales, but it comes with it’s risks (35:25)

We also bring you an interview with Mark Budd, UK Head of Innovation at Zurich Insurance to hear all about the Zurich Insurance Championship! (47:50)

All that and much more on this week's episode of Insurtech Insider!

This podcast is brought to you by Hyland. Hyland offers solutions that complement your core Insurance business, providing employees with a complete view of the information they need, when and where they need it. Helping you deliver better experiences is at the heart of everything they do. Learn more at [www.Hyland.com/insurance]

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Alessandro Spadoni, Dylan Bourguignon, Mark Budd, and Sam White.

Links:

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70. LGBT+ and insurance - Make no assumptions

Wed, 15 Jul 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of amazing guests to talk about LGBT+ and insurance! First up, the panel takes a look at the current state of diversity and inclusion in the insurance industry and how this has evolved over recent years. Next up they take a deep dive into what products are currently on the market for the LGBT+ community and how traditional products can actually be excluding to members of that community.

Joining us on today's show are:

Steve Wardlaw - Chair of Emerald Life
Georgina Weekes - Operations Team Leader in the insurance industry.
Theresa Farrenson - Customer Experience & Integration Lead at Aon and founding member of LINK

All that and much more on this week's episode of Insurtech Insider!

Insurtech Insider is a biweekly podcast brought to you by 11:FS. On every episode out expert hosts dig into the latest news across and hot topics from the global insurtech scene, together with guests from the industry's most interesting players. A new episode goes live every other Wednesday.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Georgina Weekes, Steve Wardlaw , and Theresa Farrenson.

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69. News: Lemonade goes public and travel insurance covers COVID-19

Wed, 01 Jul 2020 14:00:00 -0000

Nigel Walsh and David Brear are back this week to talk through the most interesting news of the week just gone. As always, they are joined by some awesome guests:

David George - CEO of Bikmo
Sahas Katta - CEO of Smartcar
Nikki Daniels - Board Advisor for Honcho Markets and Founder & Director of e-Zee Insurance Solutions

Together they cove the following news stories from the last week:

Lemonade goes public (05:00)
Post Office brings back travel insurance - with coronavirus cover (15:36)
Lloyd’s of London to open underwriting rooms in September (27:48)
A new era for events cover, Beazley offers virtual events cover (36:40)
7/11 to sell insurance in Japan (45:20)
Laka launches progressive recovery policy (47:35)

All that and much more on this week's episode of Insurtech Insider!

Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: David George, Nikki Daniels , and Sahas Katta.

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68. Life insurance COVID-19: If you're honest, you're covered

Wed, 17 Jun 2020 14:30:00 -0000

Sarah Kocianski and Nigel Walsh are joined by two great guests to figure out how the ongoing pandemic is having an impact on life insurance. Does life insurance automatically cover COVID-19? Should we get extra coverage? Can I get life insurance now if I didn't have it before?

Joining us are these two industry experts:

Jonathan Roomer - Co-Founder of Yulife
Colleen Wells - Vice President of Product Strategy at Sapiens

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Colleen Wells and Jonathan Roomer.

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67. News: Drones for the NHS, and new fund raises despite COVID-19

Wed, 03 Jun 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are back this week to talk through the most interesting news of the week just gone. As always, they are joined by some awesome guests:

Jillian Williams - Investment Principal at Anthemis Group
Alex Dalyac - Founder and CEO at Tractable
Amrit Santhirasenan - Co-founder and CEO of Hyperexponential

Together they cove the following news stories from the last week:

Big month for funding in insurance (06:02)
- Sound bite James Blackham, CEO and Co-Founder of By Miles (06:32)
More arguments over SMBs and cover during COVID-19 (18.22)
EU prompted for Catastrophe Insurance cover (24:29)
The pandemic increase prices in the insurance industry (32:25)
Drone support for the NHS (41:59)

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Alex Dalyac , Amrit Santhirasenan , James Blackham , and Jillian Williams .

Links:

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66. Loyalty in insurance: It's not what you say, it's what you do

Wed, 20 May 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to take a look at how loyal customers are in the insurance industry and what factors play in when trying to build a loyal client base.

Oliver Baxter - Head of Brand & Product at By Miles
Krystian Zajac - CEO and Founder of Hiro and Hero Labs
Dr Robin Kiera - Founder of DigitalScouting

Insurance should not just be a one off conversation when buying a policy, but how do you encourage your customers to stay with your company and why have customers previously been given loyalty penalties? How important is online engagement in order to retain your customers?

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Dr Robin Kiera, Krystian Zajac, and Oliver Baxter.

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65. News: Covid-19 - Worse than 9/11 and Katrina for the insurance industry

Wed, 06 May 2020 14:00:00 -0000

Sarah and Nigel are joined by a panel of great guests to talk through the latest and greatest news in the insurtech and insurance industry! Our guests this week are:

Sophie Winwood - Investor at Anthemis
Niels Thoné - CEO of Sprout.ai
Lucas Carlsén - CEO and Co-founder of Hedvig

We cover the following news stories:

The pandemic is expected to be more expensive than 9/11 and Hurricane Katrina (04:12)
Car insurers give back to their customers and NHS workers get a free car (14:31)
Staff layoffs in the big apple (23:13)
Elon Musk, the insurance man! (31:08)
Small businesses turn to lawsuits as insurers fail to payout (37:55)

We also bring you an interview with Asaf Lifshitz from Sayata Labs! (47:00)

All that and much more on this week's episode of Insurtech Insider!

The COVID-19 pandemic has created an immediate financial and operational crisis, permanently reshaping the financial services industry. This change must be swift and unavoidable - check out our research report to find out more: Info.11fs.com/covid19

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Asaf Lifshitz, Lucas Carlsén, Niels Thoné, and Sophie Winwood.

Links:

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64. Covid-19: Who will come out stronger?

Wed, 22 Apr 2020 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by a very international panel of guests this week to talk through Covid-19 and how the insurance industry are going to tackle this very difficult situation. Joining them are:

Christian Wiens - CEO and Co-Founder at Getsafe
Jay Bregman - Founder and CEO of Thimble
Lance Poole - CEO of Juniper Labs

Kicking off our roundtable discussion, we start by first establishing how badly the insurance industry is struggling right now and what areas have been hit the hardest. Is the insurance industry struggling more or less than other industries? Has the insurance industry learnt anything from the SARS outbreak? We go on to talking about the importance of being fully digital in these times and how productivity can actually be improved during these circumstances. Is the insurance industry better equipped to deal with this situation than we previously thought?

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Christian Wiens, Jay Bregman, and Lance Pool.

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63. Renters insurance: Does coronavirus make people insure differently?

Wed, 08 Apr 2020 14:00:00 -0000

On this week's episode of Insurtech Insider, Sarah Kocianski and Nigel Walsh are hosting this week and joined by a panel of guests to explore the current market of home and renters' insurance. Joining Sarah and Nigel this week are:

Jimmy Williams - Co-Founder of Urban Jungle
Tahir Farooqui - Founder and CEO of Canopy

Kicking off our roundtable discussion, we start by first establishing what renters insurance was and how it has evolved to what it is now. Between contents insurance and liability insurance, there's a lot that comes under the umbrella of the renters' market. With half the population renting, the customer segment is vast, however, some consumers overlook renters' insurance entirely. We discuss the reasons why and dig into how this could be changing with insurtech and how COVID-19 is changing it all.
Later in the show, we get into deposit free insurance policies, how Canopy and Urban Jungle came to be partners, and how this is benefitting customers.

All that and much more on this week's episode of Insurtech Insider!

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Love fintech? Then sign up for our newsletter, Fintech in Five. A snack-sized selection of the week's biggest stories, longer reads, soundbites and more. Just visit this link to sign up! 11fs.com/newsletter

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Jimmy Williams and Tahir Farooqui.

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62. Blockchain: Being too early is worse than being wrong!

Wed, 25 Mar 2020 15:00:00 -0000

On this week's episode of Insurtech Insider, Sarah Kocianski and Nigel Walsh are in the virtual hosting seat and joined by two special guests to explore how blockchain is changing the world of insurance. Joining Sarah and Nigel this week are:

Simon Taylor - 11:FS Head of Ventures
Aman Kohli - CTO of Banking & Capital Markets UKI at DXC

Kicking things off, we start by establishing what blockchain is. Between Bitcoin, blockchain, crypto and DLT, there are a lot of different terms thrown around, however, our guest and hosts establish that what is more important than definitions is knowing how and where this technology can be used. We hear a lot about blockchain in the insurance industry but where is it supposed to be implemented and what can it do to help? It turns out that with the intermingling of different parties and people, insurance might be the ideal use case for blockchain.
Blockchain is already an established technology in banking, asset management and wealth management, so why does adoption seem so much slower in insurance? There's an old saying that being early is worse than being wrong, and perhaps that's the case for insurance and insurtech. Now that companies are operating in this space, who are they, what are the success stories and how far will blockchain continue to disrupt the insurtech industry?

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Aman Kohli and Simon Taylor.

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61. News: The latest in American insurtech

Wed, 11 Mar 2020 15:00:00 -0000

David Brear is on hosting duties in the Big Apple and joined by new and returning guests to to discuss the latest news in the world of insurance and insurtech. This week's guests include:

Brett Lotito - VP of Insurance operations of Oscar
Daniel Schreiber - Co-founder and CEO of Lemonade
Jillian Williams - Investment principal at Anthemis

We cover the following stories from the insurtech and insurance space:

Lemonade pet insurance products are in the making (03:50)
Ford slides into the insurance business (15:53)
Coronavirus raises insurance questions but catastrophe-tested insurers are prepared (27:46)
Amid coronavirus fears, travelers are upgrading to ‘cancel for any reason’ insurance plans (32:53)
Policygenius notches $100M for insurtech growth (37:14)

We also bring you an amazing interview with CEO and Co-Founder of Policygenius, Jennifer Fitzgerald! (42:02)

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Brett Lotito, Daniel Schreiber, Jennifer Fitzgerald, and Jillian Williams .

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60. The New York insurtech scene

Wed, 26 Feb 2020 15:00:00 -0000

This week, David Brear is in New York to talk about all things insurtech. Joining David in our very first New York edition of Insurtech Insider are:

Jay Weintraub - Co-founder and CEO at InsureTech Connect
Quentin Coolen - Co-founder and CEO at Waffle Labs, Inc

Whilst London is considered the global fintech hub and Silicon Valley the US centre of technology, it is New York that is leading the charge in insurance technology. To kick off the show, we start by asking the basics. What is the New York insurtech scene, how did this city become the international insurtech hub, and why is it the perfect place for insurtech opportunity?
The insurtech scene has boomed in recent years and is catching up to established insurance incumbents. However, New York is also a notoriously tough regulatory environment. So, are insurance incumbents at risk of being left in the dust or will New York's regulatory landscape put a spanner in the works for innovative insurtechs?

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Jay Weintraub and Quentin Coolen.

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59. Modern Insurance - Build a better product!

Wed, 12 Feb 2020 15:00:00 -0000

On this week's episode of Insurtech Insider, Nigel Walsh is in the hosting seat and joined by a panel of guests to explore how insurance is changing in our modern world. Joining Nigel this week are:

Freddy Macnamara - CEO and Founder of https://www.cuvva.com/
James Blackham - CEO and Co-Founder of By Miles

Out with the old, in with the new. Kicking off our roundtable discussion, we start by first establishing what's so wrong with the old method of getting insurance. Where is the need for new ways of insuring and what do people now expect from their insurers? With modern technologies becoming increasingly intertwined in our daily lives, the way we live has undeniably changed, including how we use and insure our cars.
Smartphones have become an extension of ourselves and with everyone carrying around mini-computers in their pockets, comparing prices and insurance models has never been easier. With the addition of telematics and the growing adoption of OpenBanking, it looks like the on-demand insurance industry is set to rapidly change, but will incumbents be able to keep up?

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Freddy Macnamara and James Blackham .

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58. News: How will Brexit impact insurtechs?

Wed, 29 Jan 2020 15:00:00 -0000

On this week's episode of Insurtech Insider, hosts Sarah Kocianski and Nigel Walsh are joined by new and returning guests to discuss the latest news in the world of insurance and insurtech. This week's guests include:

Antton Pena - Founder of Flock
Jeremy Wood - CEO and Founder of Legerity Financials
Sophie Winwood - Investor at Anthemis

We cover the following stories from the insurtech and insurance space:

SMEs increase insurance for Brexit (04:30)
Death fraudster sentenced to almost 6 years in jail (11:25)
Two of Australia's biggest insurers stop selling insurance in fire-affected areas (15:58)
ByMiles gets open banking license (23:08)
Grab enables travel insurance! (28:22)

We also bring you an amazing interview with Getsafe CEO and Co-Founder, Christian Wiens! (33:23)

All that and much more on this week's episode of Insurtech Insider!

Our friends over at Honcho are crowdfunding! If you want to be part of and support the insurtech revolution, check them out on Crowdcube! https://www.crowdcube.com/honcho

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Antton Pena, Jeremy Wood , and Sophie Winwood.

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57. Direct to Consumer insurance - The battle of niceness

Wed, 15 Jan 2020 15:00:00 -0000

Sarah Kocianski is hosting this week's episode of Insurtech Insider and is joined by a panel of guests to explore the changing world of direct-to-consumer insurance. Diving into this topic, this week's guests are:

Phil Zeidler - Co-Founder at DeadHappy
Stephen Brittain - Director and Co-Founder at Insurtech Gateway
Oke Eleazu - COO at Bought by Many

Kicking things off, the panel first take a look at what direct-to-consumer insurance is, how it differs from other models and the current challenges for D2C insurance providers. In recent years we've seen the landscape change significantly and in today's episode, we explore the spread of products, the importance of customer engagement, and evolution of the industry.

All that and much more on this week's episode of Insurtech Insider!

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Oke Eleazu, Phil Zeidler , and Stephen Brittain.

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56. 2020 industry predictions

Wed, 25 Dec 2019 15:00:00 -0000

In this Insurtech Insider 2020 predictions show, Sarah Kocianski and Nigel Walsh are on hosting duties and joined by some returning guests to discuss their industry predictions for the new year. Joining the hosts are:

Lea Nonninger - Research Analyst at Business Insider
Dylan Bourguignon - CEO at So-Sure
David Vanek - Co-founder & CEO at Anorak

Sarah kicks things off with predictions about large financial institutions working with insurtechs (02:10) and is followed by predictions from Lea (10:06), David (17:34), Dylan (24:55), and Nigel (34:00).

Will Brexit be good for insurtech? Will insurance become more predictive? Will auto-renewals be banned?

No one knows for certain, but there's all this and so much more on this week's episode of Insurtech Insider!

If you enjoyed the show and, as ever, don't forget to subscribe and leave a review!

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: David Vanek, Dylan Bourguignon, and Lea Nonninger.

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55. Wealth/Insurtech crossover

Wed, 11 Dec 2019 15:00:00 -0000

On this week's episode, Sarah Kocianski hosts alongside Nigel Walsh and the pair are joined by a panel of guests to explore the recent wealth management and insurtech crossover. Diving into this topic, this week's guests are:

Geoff Keast - Co-CEO at Montoux
Scott Walchek - CEO & founder at Trov
Melanie Palmer - CMO at Nucoro

Kicking off the show, the panel and hosts first take a look at wealth management. What is wealth management and how has this industry changed? In recent years we've seen a crossover between wealth management and insurtech, and in today's episode, we explore the products, solutions, and evolution of the industry.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

Check out our brand new documentary 11:YEARS - the Rise of UK Fintech now. Head over to 11years.film to watch for free, and share using #11YEARS.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: Geoff Keast , Melanie Palmer , and Scott Walchek .

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54. Automation in insurance: Computer says no!

Wed, 27 Nov 2019 15:15:00 -0000

On this week's episode of Insurtech Insider, host Sarah Kocianski is joined by some wonderful guests to take a deep dive into the world of technology and insurance! Our guests include:

Stephanie Taylor - Insurance AI lead at Microsoft
William Maunder-Taylor - AI impact strategist EMEA at Sparkbeyond
James Breeze - Digital Artificial Intelligence Lead at AXA XL
Luke Bewley - Product and partnerships at Certua

On this episode, we're focusing on all things AI and automation. According to McKinsey & Company in New York, by 2030, AI will inform every major decision an insurance company makes. So, what are the benefits of automation and how can it be used to help drive the industry forward? Join us for a roundtable talk as we delve into the possibilities and limitations of AI technology in insurance.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

Check out our brand new documentary 11:YEARS - the Rise of UK Fintech now. Head over to 11years.film to watch for free, and share using #11YEARS.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: James Breeze , Luke Bewley, Stephanie Taylor , and William Maunder-Taylor .

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53. News: Shots fired from the Bank of England

Wed, 13 Nov 2019 15:00:00 -0000

On this week's episode of Insurtech Insider Sarah Kocianski is joined by some wonderful guests to discuss the latest news in the world of insurtech! Our guests include:

James York - Founder of Worry+Peace
Shaun Meadows - 11:FS Chairman
Sabine Vanderlinden - CEO of Startupbootcamp and Partner at Rainmaking Insurance

We cover the following stories from the insutech space:

Insurance broker offers employees unlimited holidays and contracts based on trust (01:29)
Lloyd's reveals $110 billion cost of a single cyberattack (06:42)
Regulator issues warning to insurance companies over corporate culture (13:12)
HSBC set to ‘redefine’ insurance with pick 'n' mix subscription service (20:24)
UK drone pilots given 25 days to register with regulators (29:40)
Insurtech company Lemonade gets into hot water over its use of the colour magenta (33:23)

All this and much more on this week's episode of Insurtech Insider News.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

Check out our brand new documentary 11:YEARS - the Rise of UK Fintech now. Head over to 11years.film to watch for free, and share using #11YEARS.

This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.

Special Guests: James York, Sabine Vanderlinden, and Shaun Meadows.

Links:

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52. Making insurance attractive

Wed, 30 Oct 2019 15:00:00 -0000

Sarah Kocianski is joined by two awesome guests to talk about all things attracting and retaining talent in the insurance industry. Our panel of guests are:

Sophie Winwood - Associate at Anthemis
Sebastian De Zulueta - Founder and Director at Market Minds

Kicking off the show, the panel ask themselves why young people don't want to work in insurance? Is it a branding issue? The panel go on to discuss how the insurance industry might have fallen behind when it comes to culture and ways of attracting millenials. Who is doing well in this industry?

All this and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

Check out our brand new documentary 11:YEARS - the Rise of UK Fintech now. Head over to 11years.film to watch for free, and share using #11YEARS.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Sebastian de Zulueta and Sophie Winwood.

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51. SME insurance - Prevention and education

Wed, 16 Oct 2019 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by some great guests to talk about all things SME insurance! Joining us today are:

Andrew Rear - Chief Executive Officer at Digital Partners, Munich Re
William Wood - Head of UK SME Propositions and Board Trustee at Crossroads Care at Aviva

We cover the following topics in the SME insurance sphere:

Why is this such an underserved market?
What types of insurance do SMEs need?
Where is the need for change in this industry?
How do you offer something to everyone when SMEs are all so different?
What has happened in the last few years?
Where is the biggest room for change in this industry?

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

Check out our brand new documentary 11:YEARS - the Rise of UK Fintech now. Head over to 11years.film to watch for free, and share using #11YEARS.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Andy Rear and William Wood.

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50. A celebration of insurtech

Wed, 02 Oct 2019 14:00:00 -0000

Sarah Kocianski is joined by some of the most frequently returning guests from our last 50 episodes! Together they go through some of the top news, topics and trends in the insurtech sphere. Our guests include:

Tobi Taupitz, CEO and co-founder of Laka
Oliver Ralph, Insurance Correspondent, FT
Jimmy Williams, CEO and Co-founder, Urban Jungle

We cover the following topics and trends:

Insurtech funding surpassed $3bn in 2018 and is up 280% in Q2 compared with 2018 (03:55)
Lemonade’s Brexit proof strategy - and what this means for the industry as a whole (09:43)
Most Brits Believe Insurers Dodge Paying on Claims (15:05)
Lloyd's reveals depth of sexual harassment culture (19:04)
The crash of Thomas Cook – insurance industry reacts (24:24)
The insurance industry’s struggle to insure e-Scooters (31:05)
Insurers on alert after Blenheim Palace £4.8m gold toilet stolen (36:46)

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

Check out our brand new documentary 11:YEARS - the Rise of UK Fintech now. Head over to 11years.film to watch for free, and share using #11YEARS.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Jimmy Williams, Oliver Ralph, and Tobias Taupitz.

Links:

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49. The future of travel insurance

Wed, 18 Sep 2019 14:00:00 -0000

Sarah Kocianski and Nigel Walsh are joined by Paul Prendegast, CEO of Blink and Alex Rainey, CEO and co-founder of Pluto to discuss all things travel insurance!

How is insurtech shaking up the travel insurance industry?
Are traditional insurers being left behind?
Why are millenials so bad at getting travel insurance?
Are young people more intruiged by newer products?
What are value-added services and how do they work?

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Alex Rainey and Paul Prendegast.

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48. Insurance for the rental market

Wed, 04 Sep 2019 15:00:00 -0000

On this episode of Insurtech Insider, host Sarah Kocianski is revisiting insurance in the rental market, taking a look at how insurtech is changing the way consumers are protected. She is joined by some top insurtechs trying to shake things up in this industry:

Jude Greer, CEO and Co-founder, Reposit
Nick Willis, Head of Growth at Wrisk

The panel discuss:

The origin stories of both companies;
how is insurtech shaking up the traditional models at all ends of the home rental market, from deposit protection to contents,
how this differs from traditional models
How big a role does or should education play in the shakeup of this industry?

We also have a special interview with Ryan Mathiesen, CEO and co-founder of Glovebox, a US insurtech centralising customers’ policies, giving greater access and clarity around their policies.

All of that and much more on this week's episode of Insurtech Insider!

If you enjoyed don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/instechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Jude Greer, Nick Willis, and Ryan Mathieson.

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47. News: The value chain of insurtech

Wed, 21 Aug 2019 14:00:00 -0000

On this episode of Insurtech Insider Nigel Walsh is joined by a briliant host of guests to talk about the latest and greatest news in the insurtech sphere! Our guests include:

Phoebe Hugh - CEO and founder of Brolly,
Nikolaus Suehr - CEO and founder of Kasko
Ed Leon Klinger - Cofounder and CEO of Flock

We cover the following stories from the insutech space:

Lloyds turns to Trov for InsurTech offering (02:24)
Brolly launches flexible contents product (09:01)
InsurTech Previsico launches solution to fill flash flood forecasting gap (14:46)
Bought By Many partners with FirstVet to offer customers free video vet consultations (21:21)
Ecclesiastical offers full backing to London Fire Brigade’s plea (26:43)
Fraudster sentenced after lying about losing partner’s engagement ring (26:43)

All of that and much more on this week's episode of Insurtech Insider!

If you enjoyed don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/instechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Ed Leon Klinger, Nikolaus Suehr, and Phoebe Hugh.

Links:

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46. Q2 Insurtech review

Wed, 07 Aug 2019 14:00:00 -0000

On this episode of Insurtech Insider, our expert hosts, Sarah Kocianski and Nigel Walsh are joined by Shaun Meadows, the newly appointed 11:FS Chairman! Together they are taking a detailed look at a new report titled, "Quarterly InsurTech Briefing Q2 2019," topics discussed include:

What "Quote, Bind, Issue" means in a lay persons terms
How the sector performed in Q2
Which countries is the sector is performing best in
The types of insurance recieving the most investment
The size and stage of the investment deals in Q2

All of that and much more on this week's episode of Insurtech Insider!

If you enjoyed don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/instechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guest: Shaun Meadows.

Links:

Quarterly InsurTech Briefing Q2 2019 | Willis Towers Watson

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45. Insurtech/Fintech fusion

Wed, 24 Jul 2019 14:00:00 -0000

Sarah and Nigel are joined by two great guests to talk about fintechs and insurtechs teaming up! The guests joining us today are:

Dylan Bourguignon, CEO and founder of So-Sure
David Vanek, CEO and founder of Anorak

First, up the guests explain how they go about establishing partnerships with fintechs. Dylan's So-Sure was able to join Starling's marketplace after having dinner with the company's CEO, Anne Boden. David on the other hand, didn't have dinner with anyone, but by building an interesting product Anorak were able to join the Starling marketplace. Sarah makes the point that this proves that there are two ways of going about this, one of them is a more personal way of making connections, whereas the other one puts product first.

Nigel argues that the Starling marketplace idea is indeed very interesting, but it how do we take it from reactive, to proactive?

Next up, Sarah spoke to Jason Maude, CTO at Starling, as he couldn’t join us for this roundtable to get his perspective on everything we discussed.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: David Vanek, Dylan Bourguignon, and Jason Maude.

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44. Interviews: The future of contents insurance

Wed, 10 Jul 2019 14:00:00 -0000

On this episode of Insurtech Insider Sarah Kocianski brings you a series of interviews conducted at an event held by 11:FS in partnership with the FCA and the HM Treasury at Level39 in London. We were able to record some really interesting interviews with some of the most interesting people there, including:

John Glen, MP and Economic Secretary to the HM Treasury
Francesca Hopwood Road, Head of RegTech & Advanced Analytics at Financial Conduct Authority
Sophie Winwood, an associate at Anthemis
Caroline Wayman, Chief Executive & Chief Ombudsman at Financial Ombudsman Service
Jimmy Williams, Co-Founder of Urban Jungle!
Lorraine Price, Head of Household Product Development and Strategic Delivery at Direct Line Group

To kick off the show, Sarah sat down with John Glen MP. John Glen explains that he's passionate about this area because it's a mission and responsibility of his and the HM Treasury to increase financial inclusion, especially of the low income demographic.

Next up, Sarah catches up with Francesca Hopwood Road of the FCA. She explains that the FCA was present at the event because this is a persistent problem, and they'd like to continue and encourage the conversation about how to solve it!

The full interviews with John Glen and Francesca Hopwood Road, as well as many more are to come on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Caroline Wayman, Francesca Hopwood Road, Jimmy Williams, John Glen, Lorraine Price, and Sophie Winwood.

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43. News: Buzzword Bingo

Wed, 26 Jun 2019 14:00:00 -0000

Sarah and Nigel are joined by a host of fantastic guests to take a look at the biggest news stories in insurance and insurtech over the last few weeks. Our brilliant guests include:

Lea Nonninger - Research Analyst at Business Insider Intelligence
Oliver Ralph - Insurance Correspondent, FT
Andy Rear - Chief Exec, Digital Partners at Munich Re

Kicking off the show, we take a look at how US insurtech Lemonade has arrived in Europe! Lemonade was launched on the 11th of June in Germany, and they are introducing their new policy 2.0. The new policy is described as an easy to understand document designed for laymen instead of lawyers. Nigel argues that Lemonade will be able to get a lot more done a lot quicker in Europe than in America as Europe is a lot less regulated. Lea argues, as someone who has lived in Germany, the problem with launching a forward-thinking digital first insurance policy in Germany is that Germans are rather traditional thinking. Are they ready for this new modern insurance? (02:00)

We continue by talking about how car insurance premiums have jumped by a third in three years! The panel argues that this is not necessarily a bad thing, but what impact does this have on the number of people driving? Young people say that having a car is very difficult because of the cost. Cars are changing and getting more expensive to repair, so with the cost increase, will this impact how many people are driving cars? Are young people less interested in having a drivers license? (16:48)

42. US startup special

Wed, 12 Jun 2019 14:00:00 -0000

In today's episode, we bring you three incredible interviews with some of the most interesting players on the American Insurtech start-up scene!

First up, Sam Maule sits down with Quentin Coolen from Waffle! Waffle is an insurtech company that offers one insurance policy that covers, well, basically everything. At least what you need, including your friends and your family. What about the name; Waffle... insurance? Quentin explains how the name came about, and, spoiler alert, it has nothing to do with him being Belgian! Also, how do you change the industry and people's views on insurance? (01:05)

Next up, Sam talks to Ryan Rugg from R3 Corda! Sam and Ryan talk about how R3 Corda was built by its members for its members and how insurance is going through a digital transformation. Ryan also shares what it was that took her from the investment industry in to the insurtech scene, and why she finds blockchain technology so interesting! And last but not least: Mark Zuckerberg should have dinner with Ryan and learn from her views and ideas on data security. (12:59)

Last but not least, Sarah speaks to Rashmi Melgiri, Co-founder of CoverWallet! Rashmi tells us the origin story of CoverWallet and how Rashmi and her co-founder have had a long dream to re-invent the distribution of small business insurance. Also, when moving in to the European market, how much did they have to change their product? (24.12)

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Quentin Coolen, Rashmi Melgiri, and Ryan Rugg.

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41. Shutting down Gatwick

Wed, 29 May 2019 14:00:00 -0000

Sarah and Nigel are joined by Antton Pena, founder of Flock and Sophie Winwood who is the Associate Investor at Anthemis!

Kicking off the show, Antton tells us about Flock and what they do. Flock offers flexible drone insurance and they have three models, one of which is "pay as you fly"! Flock is powered by risk intelligence technology and it uses a model that allows you to pay for what you need and the risk you are undertaking. Anthemis as a company is very interested in how drones can aid the insurance industry and they invest in Flock.

Can drones replace physical insurance inspections? Can they perhaps assist the agriculture industry and help farmers know when the crops are ready? On the other side of this, how do you insure your drone? Can you just add it to your home insurance? What about liability, if you accidentally land on a person are you covered by insurance? In cases like Gatwick airport, can an airport be covered for potential drone attacks? How do you actually calculate risk?

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Antton Pena and Sophie Winwood.

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40. What Google won't tell you

Wed, 15 May 2019 14:00:00 -0000

Sarah and Nigel are joined by some fantastic guests today who are all here to talk to us about Insurtech UK, the self-proclaimed alliance of insurtech startups and partners in the UK aiming to disrupt the insurance industry. This episode is also our big 4-0, our 40th episode in this series and here to celebrate with us are:

Louise Birritteri, CEO and founder of Pikl
Bruce McIntyre, Partner at IMAS Corporate Finance
Shelley Lyddon-Mills, Head of M&A and Ventures at Hiscox
James York, CEO at Worry + Peace

Kicking off the show our guests tells us a bit about how Insurtech UK came about and why there is a need for such an alliance in the UK. The panel agrees that with knowledge comes an overarching responsibility to educate people in this subject as insurance is something that can easily be overlooked. Banking touches people every day whereas insurance touches people once a year, and people just don't take the time to sit down and learn about it.

Next up, the panel discusses the most exciting part of insurtech and what insurtech really needs in order to reach its real potential. There are also comparisons between traditional insurance and insurtech: what intrigues people about this technology, and what might the industry look like in 10 years? With insurtech being a new technology, how do you measure success? Nigel talks about how we have all the ingredients, but we just want cake and his predictions for the future of insurtech.

We also have an interview with Pravina Ladva, Chief Technology and Operations Officer at Swiss Re, Life Capital, directly from her office in the Gherkin!

All that and much more on this week's episode of Insurtech Insider. If you wish to know more about Insurtech UK you can find them on twitter @insurtech_uk and on insurtech.org.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Bruce McIntyre, James York, Louise Birritteri, and Shelley Lyddon-Mills.

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39. Agriculture and Commodities Insurance

Wed, 01 May 2019 14:30:00 -0000

Sarah and Nigel are joined by three great guests to discuss the world of agricultural insurance, including:

Richard Counsell, CEO of Stable
Matt Jones, Principal, Investments at Anthemis
Hector Ibarra, CEO of Global Parametrics

Kicking off the show we take a close look at the difficulties around insuring agricultural commodities, including what the actual indexes are and the problems that are involved. There's been a great deal of difficulty in figuring out the science to apply to agricultural insurance because there are so many variables, acts of god and fluctuations that can come into play.

Pricing risk exists outside of traditional actuarial models so it has to be done for the ground-up in an entirely different way, especially when taking into account predictions dependent on such variable factors like climate change. The panel also discuss offering products for insurance against diseases like African swine flu and foot and mouth, political shockwaves and the inelastic nature of supply and demand in agriculture.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Hector Ibarra, Matthew Jones, and Richard Counsell.

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38. News: a Slice of AI

Wed, 17 Apr 2019 15:00:00 -0000

This week we have some great stories for you as Sarah's joined by a couple of great guests:

Andy Rear - Chief Executive of MunichRe DigitalPartners
Jimmy Williams - CEO at Urban Jungle

Kicking off the show, the panel talks about Insurtech Slice Lab unveiling a new AI-based tool to predict insurance risk. The on-demand insurance platform which already offers homeshare, cyber and rideshare insurance, along with a white label platform which insurers can use to create their own digital products, has launched Slice Mind. Andy comments that insurers need this stuff and if the company can integrate with the big insurers then it can really work. Sarah adds that while it sounds fabulous she wonders how many of the big insurers will be able to handle the technology (01:45).

Next up, they take a look at Neos pairing with US insurer to offer customers smart home tech. The UK insurtech which provides home insurance policies that come with smart detectors will be working with American Family Insurance in its first move into the US market. Jimmy remarks how the market's seen various companies thinking about offering part of their technology stack for licensing in additional geopgrahies and the same thing could happen here while the startup looks for new revenue streams (08:26).

We also have an interview with Tom Spence, Chief of Product at Honcho (35:54).

37. Mental Health and insurance live from InsurTech Insights

Wed, 03 Apr 2019 15:00:00 -0000

Sarah is live at the Insurtech Insights Conference London to talk about financial wellness and how insurtech is working with mental health.

Kicking off the show we have a great panel on how to bring objective data into subjective issues like mental health. Sarah's with a great panel to discuss how to negotiate this sensitive area, including:

Vica Manos, Managing Director at Anthemis
George Eleftheriou, Co-founder and CEO at Myfeel
Nick Taylor, CEO at Unmind
Mee-Jung Jang, Managing Director of the MetLife Digital Accelerator powered by Techstars
Sion Philpott-Morgan, Co-founder at Aikora Health

Sarah also interviewed a few guests to see what companies are doing on an individual level:

Ed Leon Klinger CEO of Flock
Parul Green Head of UK Strategy, M&A and Innovation at AXA
Janthana Kaenprakhamroy CEO & Founder of Tapoly

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Ed Leon Klinger, George Eleftheriou, Janthana Kaenprakhamroy, Mee-Jung Jang, Nick Taylor, Parul Green, Sion Philpott-Morgan, and Vica Manos.

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36. Insights: Anthemis Takeover - investing in insurtech

Wed, 20 Mar 2019 15:00:00 -0000

Sarah and Nigel are joined by the team at Anthemis to talk about the speed of insurtechs, how incumbents are keeping pace and the insurance value chain. They're joined by:

Ruth Foxe-Blader, MD Investments, Anthemis
Matthew Jones, Principal, Investments, Anthemis
Sophie Winwood, Associate, Investments, Anthemis

Kicking off the show, the panel talks about Anthemis and how they find the insurtechs they invest in, their focus on horizontal technologies and Seed and Series A funding. They also talk about the importance of commitment from founders when engaging with VC firms and how one of the subjective stages of investing relies on the chemistry between investors and founders.

The group also talk about insurance disruption and why fullstack disruption is so rare and why boring is beautiful. They also reveal what parts of insurance they find most attractive and trends in the sector. To cap things off the panel discuss what the next big thing is going to be in the next one to five years.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Matthew Jones, Ruth Foxe-Blader, and Sophie Winwood.

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35. Interviews: Shaun Meadows, marketing before meerkats

Wed, 06 Mar 2019 15:00:00 -0000

Sarah and David are joined by Shaun Meadows, Partner at SI Partners Global.

Kicking off the show our hosts ask Shaun about what SI Partners is doing and his role as a partner there. But swiftly move on to his background at Aviva, where he went through a variety of roles over 22 years - giving him an interesting perspective on where and how the industry has changed over time. They also discuss Shaun's time working in Hong Kong and Singapore and how attitudes towards insurance differ from the UK.

Shaun has worked as a Non-executive Director on multiple projects including working along the CEO and Founder of Rocketer, developing and growing a technology business specialising in delivering one to one marketing within Facebook. He shares how that tied in with his insurance background and the expertise he brought to the project before sharing what he's working on now and where he thinks the industry is going.

To finish off the show we discuss some of the most interesting insurance news stories of the past two weeks including:

InsurTech startup Sunday raises Series A funding of $10M led by Vertex Ventures
InsurTech investment by re/insurers rises as new tools are developed to manage cyber risk
Tapoly unveils broker platform for on demand products
Barking mad! Big German dogs are more expensive to insure than German 4x4s, AA data finds

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guest: Shaun Meadows.

Links:

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34. News: Netflix for insurance

Wed, 20 Feb 2019 15:00:00 -0000

Sarah and Nigel are joined by:

Lea Nonninger - Research Analyst at Business Insider Intelligence
James York - Founder at Worry+Peace
Arslan Hannani - Head of Market Management at Zurich

First up, Urban Jungle have released a contents insurance product for renters described as the 'Netflix for insurance' by ERGO. We spoke to Urban Jungle CEO, Jimmy Williams, to get his view on it before talking to our guests to see what the panel thinks. (01:23)

Inshur, a digital provider of commercial vehicle insurance, currently focusing on the rideshare sector, have been boosted by a $9m funding round led by Munich Re. The funding is in the form of $7 million in equity funding and a $2 million credit facility. (15:26)

33: Fraud in Pet Insurance

Wed, 06 Feb 2019 15:00:00 -0000

Sarah and Nigel are joined by Oke Elazu, COO of Bought by Many to talk about the surprisingly wide-spread issue of fraud in pet insurance.

We kick things off with a roundtable discussion on the challenges facing the pet insurance industry, the difficulties of verifying the vital information of pets and bad actors in the pet world. 45% of the population of the UK own a pet, and statistical studies estimate there to be about 51 million pets in the UK, and 6.6m people have taken out pet insurance. Pet insurers paid out £775 million in claims in 2017 – the highest figure on record representing a 10% year-on-year increase – to help Brits with the unexpected costs associated with pet ownership.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guest: Oke Eleazu.

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32: Helene Stanway and the latest news

Wed, 23 Jan 2019 06:00:00 -0000

Sarah and Nigel are joined by Helene Stanway, Digital Leader at AXA XL to talk about the latest insurtech news

First up, we talk to Helene about her background and what's going on at AXA XL now that the merger's gone through 01:22

Trov Expands To Four More States In The US 29:39

Digital Insurer Singapore Life Raises $33 million for expansion 34:15

Zurich North America chooses its representatives for the Zurich Innovation World Championship 41:46

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guest: Helene Stanway.

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Insurtech Insider Episode 31: Weird Claims and 2019 Predictions

Wed, 26 Dec 2018 15:30:00 -0000

Sarah is back hosting with David and Nigel this week, joined by guest Oliver Ralph, Insurance Correspondent at the FT for some wine, crackers, mince pies and maybe some insurance too.

We kick things off with Slice Insurance Cloud Services Now Available in the UK & EU. US insurtech Slice offers on-demand rideshare and homeshare insurance, along with an on-demand insurance cloud platform called Insurance Cloud Services (ICS).
ICS has been available in the US and Canada since January 2018 where four global insurers are already using it to experiment with, test and deploy their own on-demand insurance products, both in the homeshare and cyber insurance market.
ICS enables insurers to launch on-demand insurance products customised to locale, language, and demographics.

JLT Re Partners Insurtech Pact To Develop Digital Solutions For The Mobility Sector. JLT Re has signed a partnership with Pact Insurance to offer products to the emerging digital auto insurance market in North America. As per the agreement the partners will collaborate to develop a digital insurance platform to cover both established as well as emerging mobility risks. Pact Insurance provides low cost, on-demand auto insurance in Ohio which customers can purchase and manage using their smartphones.

Waggel Launches Fully Digital Pet Insurance. The insurtech launched in the UK earlier this month and aims to offer more transparent pet insurance. The aim is for customers to know exactly how much they’re paying and for what provision, as well as getting rewards for improving the care of their animal.

Weirdest Travel Insurance Claims on 2018. This list came from Cover More, an insurance company that’s headquartered in Australia. According to its 2018 data, being denied from boarding a flight was the fastest-growing reason for an insurance claim, with instances rising a whopping 350% on the previous year. New types of claims in 2018 that didn’t exist in 2017 included “cabin confinement”, — when cruise passengers were forced to stay in their cabin due to illness, missed ports on cruise journeys.

We then get into some very interesting predictions for the space in 2019.

To round things off Sarah has an interview with Mitch Doust, Head of Americas for Cover Genius who gave us an overview of what Cover Genius is up to, what’s next for the company and his predictions for 2019.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Mitch Doust and Oliver Ralph.

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Insurtech Insider Episode 30: The Sexy Side of Insurance

Tue, 11 Dec 2018 15:30:00 -0000

David is back hosting with Nigel this week, joined by guests Edel Ryan and James Burrows both of whom are Partners at JLT.

We kick things off with a discussion on contingency insurance and how it relates to the sports, media and entertainment worlds. The entertainment industry faces growing risks and exposures. Extreme weather, power failure, public liability and terrorism reflect some of the on-going challenges and uncertainty threatening the success of events.

We take a look at death and disgrace (including what that even means), exploring the case studies around it, how technology is increasing the need for this kind of cover and how technology is helping provide this cover.

Next up we examine live events, the risks involved, what is actually being insured against and why it requires specialist cover. We also look at the new types of threat to live events and how that's affected the way policies are written.

We also discuss sports sponsorship, prize indemnity and what the future of the industry looks like as a whole and where the biggest risk to insurers is.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Edel Ryan and James Burrows.

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Insurtech Insider Episode 29: Partnerships

Wed, 28 Nov 2018 15:30:00 -0000

Sarah is back hosting with Nigel this week, joined by guests Arslan Hannani, Head of Market Management at Zurich and Tim Attia, CEO and Co-founder of Slice.

We kick things off with a roundtable discussion on the types of partnerships in the industry, the benefits they bring and what role (if any) regulators should play. They examine just how common incumbent/startup partnerships are, if they can ever be judged as successful and what those metrics are. The group also take a look at how investment funds factor into the picture, where accelerators fit in and what the future of partnerships looks like.

Sarah also met with Andy Rear, Chief Executive of Munich Re's digital partners and heads up their venture fund. They talk all about the type of startups Munich Re works with, the various ways it can be done and how incumbents have learned from working with startups. They also talk about how these partnerships have evolved over the years and the hurdles that lay ahead.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guests: Andy Rear, Arslan Hannani, and Tim Attia.

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Insurtech Insider Episode 28: Sports Insurance and the news

Wed, 14 Nov 2018 15:30:00 -0000

Sarah is back hosting with Nigel this week, joined by guest Tobias Taupitz, CEO and Founder of Laka.

We kick things off with a discussion on what the sports insurance market, looking at what it covers.

Next up we take a look at the latest insurtech news, starting with the evolution of winter sports cover. According to official UK Government statistics, between 2012 and 2016, there were 118 hospitalisations of British skiers and snowboarders in European resorts, and 58 deaths – and when it comes to theft in ski resorts, recent research from the Ski Club of Great Britain found that theft and loss of snow-sports equipment has affected one in eight winter holidaymakers. Many winter sports policies still have exclusions whereby an insurer doesn’t provide cover for certain activities – e.g. off-piste skiing when not accompanied by a fully qualified ski instructor.

Ethos raises $35 million. The life insurtech successfully raised $35 million in a Series B financing round, led by Accel with participation from Google Ventures (GV), Sequoia Capital and Arrive, a subsidiary of Roc Nation - which would be Jay-Z’s record label. Founded in 2016, Ethos describes itself as a “new kind” of life insurance that is built for people who do not have time for fine print, extra doctors appointments, or hidden fees. The company is licensed in 49 states and has already processed thousands of applicants for life insurance coverage.

Slice Labs which provides on demand insurance for a range of industries, and AXA XL have launched a new cyber insurance policy specifically designed for small and midsize businesses (SMBs). Powered by Slice the AXA XL branded cyber insurance coverage provides U.S. SMBs with comprehensive cyber insurance protection along with real-time intelligence to proactively counteract cyber risks. It’s designed for companies under $20 million in annual revenue and offers limits from $250 thousand up to $3 million. Customers can buy acquire policies and submit claims through a bot.

Munich Re partners with Plug and Play Ventures in China. Munich Re has partnered with the Silicon Valley-based accelerator and corporate innovation platform, to collaborate with emerging insurtech startups in China.
The startups accepted into the programme will receive funding from Plug and Play Ventures, and access to the resources of the founding anchor partner Munich Re.

All that and much more on this week's episode of Insurtech Insider.

Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Alex Woodhouse.

Special Guest: Tobias Taupitz.

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Insurtech Insider Episode 27: Continuity of service

Wed, 31 Oct 2018 15:30:00 -0000

David is hosting with Nigel this week with a great guest, Renaud Million CEO of SPIXII to talk all about the latest news in insurtech. Including:

First up, AXA XL moving European arm out of UK ahead of Brexit. AXA XL has received authorisation to move its EU business from the UK to Ireland in advance of the UK’s exit on 29 March 2019. The insurer says it will minimise disruption in its dealings with brokers and clients. It is the latest insurer to announce it’s post-Brexit plans - following the likes of QBE, RSA, AIG, Lloyd’s, Liberty and MS Amlin.

Hiscox reveals volume of cyberattack attempts against small businesses. An estimated 65,000 attempts EVERY DAY.
The approximation was based on tests undertaken by Hiscox to monitor, in real time, the number of attempted breaches on decoy computer systems similar to those used by small UK firms. Hackers are prolific and sophisticated which makes staying on top of cyber security a challenge for all organisations.

MAPFRE Is Now on Amazon. Leading Spanish-insurer MAPFRE announced it has signed a “strategic agreement” with Amazon Spain. As part of the agreement, MAPFRE will offer its products on Amazon.es via a branded storefront, becoming the first insurer in Spain to offer products on Amazon. According to the press release, MAPFRE and Amazon will explore additional ways to collaborate including the use of Amazon Pay on MAPFRE, and installing Amazon’s pickup lockers for online orders in select MAPFRE stores.

Greenlight Re reveals Click2Sure investment. Greenlight Re Innovations, part of specialist P&C reinsurer Greenlight Capital Re, has invested in the digital insurance platform, Click2Sure. South Africa-based Click2Sure has developed a comprehensive digital platform for distributing, managing, and purchasing insurance at the point of sale. The platform’s API-first approach allows easy creation and deployment of custom insurance products through digital channels.

Ecclesiastical calls for charity exemption from IPT. Ecclesiastical has joined forces with Charity Finance Group (CFG) to urge the Chancellor to make charities exempt from paying Insurance Premium Tax (IPT). Ahead of the Budget on 29 October, Ecclesiastical has been working with CFG to raise awareness of the impact of the continuing IPT increases on charities. Since 2015 IPT has doubled from 6% to 12%. The average charity is paying £300 in IPT on top of their insurance premiums.

Farmers summons the undead Halloween-themed life insurance spots. Farmers Insurance has enlisted the help of the undead — a mummy, a vampire and a zombie - in their latest ad campaign to help get customers getting their life insurance policies in order.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Michael Bailey.

Special Guest: Renaud Million.

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Insurtech Insider Episode 25: Art Insurance

Wed, 03 Oct 2018 14:45:00 -0000

Sarah is back hosting this week, joined by guests: James Garthwaite, Underwriter in Art and Private Clients at Hiscox UK and Ireland, and Luke Mullett, Account Executive for Commercial and Private Fine Art at CBC UK.

We kick things off with a roundtable discussion on what the market is, looking at what it covers and how expansive the range of objects is. Why art insurance is so different from the rest of the insurance world, what art's insured against, the biggest risks to art and how transportation has an impact on insurance. We also discuss how tech is transforming the art insurance industry and the problems in the sector that insurtech has a shot at solving.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Michael Bailey.

Special Guests: James Garthwaite and Luke Mullett.

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Insurtech Insider Episode 24: The news you need to know

Wed, 19 Sep 2018 14:15:00 -0000

Sarah is back hosting with David this week with two great guests, Lea Nonninger, Research Analyst at Business Insider Intelligence and James York, Founder at Worry + Peace to talk all about the latest news in insurtech. Including:

Hong Kong based OneDegree gets $25.5 million Series A to make insurance more accessible, starting with pet insurance. OneDegree offers an online insurance platform that lets consumers purchase personal lines and health insurance products via an app which automates claims processing, policy management and customer service. 50% of the investment was pledged by investors pending regulatory approval through the Hong Kong Insurance Authority’s new fast-track licensing program for online-only insurers.

Munich Re buys IoT startup for $300 million. The reinsurance giant’s HSB subsidiary (which specialises in engineering insurance) has bought Berlin-based relayr which helps industrial companies unlock data insights from machinery using IoT devices (e.g telling business owners when a machine is likely to fail or needs work as efficiency/output has dropped).
Relayr’s tech is used by around 130 businesses.

Lloyds of London Sandbox launches. Lloyds new innovation sandbox dubbed Lloyd’s Lab has selected 10 startups to join its first cohort (note: Lloyds the insurance marketplace not Lloyds the bank!). The aim for the program is for the startups to develop products, platforms and processes that will help transform Lloyds into a technology driven market. The sandbox received more than 200 applications from 36 countries.

Zurich launches competition to find cutting edge startups. The Swiss insurer launched the Zurich Innovation World Championship, a global competition where the winners gain the chance to use their products for Zurich customers in selected countries. Startups with established products and services are eligible to apply by the Sept. 30, 2018 deadline.

Starling bank partners life insurtech Anorak. Starling customers will now be able to access Anorak’s life insurance advice services through the bank’s marketplace. Anorak will analyse the customer’s bank transactions and then offer advice on how much life cover they need (if at all), for how long, and why.

Talent Crisis hits UK brokers. Research by Ecclesiastical reveals most brokers want to hire young talent in order to help with innovation, but 52% are struggling to recruit as young people lack awareness of what brokers do. The top three strengths of younger staff according to brokers are IT skills, enthusiasm and that young employees are innovative.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Michael Bailey.

Special Guests: James York and Lea Nonninger.

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Insurtech Insider Episode 23: Catastrophe Insurance

Mon, 03 Sep 2018 15:00:00 -0000

Sarah Kocianski is back hosting with Nigel Walsh this week, they're joined by guests: Emil Pfeiffer, CEO and Founder of Krizo and FT Insurance Correspondent, Oliver Ralph.

We kick things off with a discussion on what catastrophe insurance actually is, turns out it's not just an 'act of god'. Once the panel have established the definition, they move on to examining what technology is actually changing the catastrophe insurance space and what the current problems facing the industry are. The panel also examines how emerging global issues are forcing the catastrophe industry to play catch up. Climate change is one such issue, with 2017 being a record breaking year for hurricanes, terrorist action is another issue that's affecting the space.

To wrap things up, Sarah meets with Jason Futers, CEO at Insurdata to talk to him all about their catastrophe insurance offering and then sits down with Barney Schauble, Managing Partner at Nephila Capital to discuss catastrophe bonds and tech in the sector.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Michael Bailey.

Special Guests: Barney Schauble, Emil Pfeiffer, Jason Futers, and Oliver Ralph.

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Insurtech Insider Episode 22: AI in Insurance

Wed, 22 Aug 2018 15:00:00 -0000

Sarah Kocianski is hosting seat this week, joined by guests: Ahmed Zaidi, CTO at Catalyst AI, Erik Abrahamsson, Founder and CEO of Digital Fineprint, and Janthana Kaenprakhamroy, Founder and CEO of Tapoly.

We kick things off with a quick intro into what AI really means and what it can do before having a roundtable discussion on the effect it can have on the insurance industry. We continue with a discussion on the areas where AI can have the biggest impact and what AI products in the market are actually real. And is this real AI or better results from rules based automation as more data can be included? The panel also looks at how smart devices can fit into the discussion and where insurtechs are doing things differently in this space.

Sarah also has a great interview with John Berthels, CTO and Co-Founder of Cocoon, on the role of AI in home security systems.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Holly Blaxill.

Special Guests: Ahmed Zaidi, Erik Abrahamsson, Janthana Kaenprakhamroy, and John Berthals.

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Insurtech Insider Episode 21: Health Insurance

Wed, 08 Aug 2018 14:00:00 -0000

Sarah Kocianski is back in the hosting seat this week, joined by guests Luca Scnettler, CEO of HealthyHealth and Ari Zadkov, Head of Technical Marketing, Vitality Health.

We kick things off with a roundtable discussion on the challenges facing the health insurance industry at the moment. How technology is changing the health insurance industry, how it works for pre-existing conditions, how to companies choose what they will and won’t pay out for, and how that affects consumers. We also discuss the cheaper products available to consumers and if they have any relevance at all compared to fuller coverage and where the future of the health insurance industry lies in terms of what impact new technologies will have on it.

Sarah also met with Yashish Dahiya, CEO and Co-Founder of PolicyBazaar at MoneyConf earlier in June to discuss things further.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Holly Blaxill.

Special Guests: Ari Zadikov, Luca Schnettler, and Yashish Dahiya.

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Insurtech Insider Episode 20: Life Insurance

Wed, 25 Jul 2018 13:00:00 -0000

Sarah Kocianski is back in the hosting seat this week, joined by guests: Jonathan Roomer, CFO and Co-Founder of Yulife and Oliver Ralph, Insurance Correspondant at the FT.

We kick things off with a roundtable discussion on life insurance, before the deep dive the panel sets out the many different types of life insurance and which ones are most common and relevant to customers. Then they take a look at when and why people take out life insurance in the first place, what solutions are they looking for, and do customers even know what sort of insurance they need? They examine why the price comparison sites haven't been able to crack life insurance in the same way as other sectors and what technology is disrupting life insurance as a whole. Rounding out the discussion the panel discusses what the future of life insurance looks like and what it's heading towards at the moment.

Sarah also met with Adam Erlebacher, CEO and Co-Founder of Fabric at Insurtech Insights to interview him on life insurance. Sarah then has another interview at the 11:FS offices with David Vanek, CEO and Co-Founder of Anorak to get even more insight into the sector.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Holly Blaxill.

Special Guests: Adam Erlebacher, David Vanek, Jonathan Roomer, and Oliver Ralph.

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Insurtech Insider Episode 19: SMB Insurance

Wed, 11 Jul 2018 13:00:00 -0000

Sarah Kocianski is back in the hosting seat this week, joined by Nigel Walsh and guests Alex Wheal, Commercial Client Manager at Hiscox and Ania Kubow, Co-founder of Nimbla.

We kick things off by discussing what types of insurance are most meaningful to SMBs, discussing the issue of how SMBs can discover which type of insurance they actually need and how much cover they'll require. We also discuss how currently there appear to be almost no tailor-made insurance policies for SMBs. Then we go on to examine why insurtechs have decided that SMBs are worth the trouble and how technology is helping improve the space for SMBs.

Sarah also has a great interview with Harry Franks, CEO of Zego while at Insurtech Insights last month. The two explore the insurance space for gig economy and small businesses.

This episode of Insurtech Insider was produced by Laura Watkins and edited by Holly Blaxill.

Special Guests: Alex Wheal, Ania Kubow, and Harry Franks.

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Insurtech Insider Episode 18: Accelerators, Hubs, and Innovation Labs

Wed, 27 Jun 2018 15:00:00 -0000

James York, CEO and Founder, Worry+Peace, Liam Gray, Head of Research & Partner Management at Startupbootcamp InsurTech, Tshidi Hagan, Program Director at Startupbootcamp, Tobias Taupitz, CEO and Co-founder at Laka, all join Sarah to discuss:

Startup Bootcamp, the benefits of accelerators hubs and innovation labs, how to measure their success, and much more.

Sarah also has a great interview with James Birch at Insurtech Gateway

As always you can find the show on Twitter @instechinsiders and if you like what you've heard this week, don’t forget subscribe to our podcast and please leave us a review us on iTunes.

If you have any suggestions or feedback, please reach out on Twitter or email podcasts@11fs.com

Special Guests: James Birch, James York, Liam Gray, Tobias Taupitz, and Tshidi Hagan.

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Insurtech Insider Episode 17: Fraud Prevention

Wed, 13 Jun 2018 15:00:00 -0000

George Herber, Business Development Manager at Friss, David Hartley, Director of Fraud and Financial Crime Practice at SAS Global and Greg Brown, Partner at Oxbow Partners, join Nigel and Sarah to dig into:

How insurance is preventing fraud right now, who's actually making fraudulent claims, the threat of organised fraudsters, staying wary of cracking down too hard and much more.

Nigel and Sarah also take a look into the top insurtech news stories.

As always you can find the show on Twitter @instechinsiders and if you like what you've heard this week, don’t forget subscribe to our podcast and please leave us a review us on iTunes.

If you have any suggestions or feedback, please reach out on Twitter or email podcasts@11fs.com

Special Guests: David Hartley, George Herber, and Greg Brown.

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InsurTech Insider: Episode 16. Pet insurance

Wed, 30 May 2018 16:00:00 -0000

Bought By Many COO Oke Eleazu joins Sarah and David to share his expertise in a show dedicated to pet insurance. David has just bought (and insured) a puppy so we had a lot of vested interest in this one!

1 in 10 of the entire UK population have taken out pet insurance and there are 51 million pets in the UK alone, Oke tells us all about the pet insurance industry, which is a growing sector in insurance.

We also cover the top insurtech news stories of the moment, including the Beast from the East using up all of Direct Line's annual weather-related claims budget.

If you enjoy the show, subscribe so you never miss an episode and leave us a review on iTunes. If you want to get in touch, reach out to us on Twitter @InstechInsiders or email podcasts@11fs.com.

Special Guest: Oke Eleazu.

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Insurtech Insider Episode 15: Deep Tech and Data Models

Wed, 16 May 2018 15:00:00 -0000

The panel discuss their insights into insurtech, covering a bevy of issues.

They look at where insurance technology is right now: discussing the impact of blockchain, the possibilities of AI, and the reality of smart contracts.

We also bring you a great interview with Jason Futers, CEO of Insurdata

As always you can find the show on Twitter @instechinsiders and if you like what you've heard this week, don’t forget subscribe to our podcast and please leave us a review us on iTunes.

If you have any suggestions or feedback, please reach out on Twitter or email podcasts@11fs.com

Special Guests: Chris Sandilands, Jason Futers, and Ruth Foxe-Blader.

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Insurtech Insider Episode 14. Travel Insurance: Meaningful Disruption

Wed, 02 May 2018 15:00:00 -0000

The panel discuss their insights into insurtech, covering a bevy of issues.

They look at where travel insurance is right now: discussing how low the usage of travel insurance actually is, captured markets affecting the space, pay as you go insurance, the difference a cruise makes and much more.

We also bring you an amazing interview with Parul Green, Head of UK Strategy, M&A and Innovation at AXA.

As always you can find the show on Twitter @instechinsiders and if you like what you've heard this week, don’t forget subscribe to our podcast and please leave us a review us on iTunes.

If you have any suggestions or feedback, please reach out on Twitter or email podcasts@11fs.com

Special Guests: James Gibson, Oke Eleazu, and Parul Green.

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Insurtech Insider Episode 13: Vehicle Insurance Model Disruption

Wed, 18 Apr 2018 16:00:00 -0000

The panel discuss their insights into insurtech, covering a bevy of issues.

They look at where vehicle insurance is right now: what driving disruption actually is, if price comparison websites are on their way out, what’s going on in the latest regtech sandbox, and how insurtech disruption is changing traditional insurance models.

The panel also discusses how mandatory insurance and price comparison websites force a race to the bottom and how companies can combat that by providing personalised products.

We also bring you an amazing interview with Christopher Sharpe, the CEO of Kinsu

As always you can find the show on Twitter @instechinsiders and if you like what you've heard this week, don’t forget subscribe to our podcast and please leave us a review us on iTunes.

If you have any suggestions or feedback, please reach out on Twitter or email podcasts@11fs.com

Special Guests: David Wiliams, Freddy Macnamara, and Tobias Taupitz.

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Insurtech Insider Episode 12: London Market Disruption

Wed, 04 Apr 2018 16:00:00 -0000

We kick off the show with everyone’s favourite, a trip to dictionary corner to define the London Market and its key players. The panel celebrate London in all its glory, delving into the city’s importance with a 25% global market share of the Cyber sector.

The importance of market share loss gets a thorough examination with newer markets providing a significant challenge to businesses. It’s all about being an easy place to do business with.

Innovation and disruption get some recognition in a slow moving industry. Why is it so lethargic and what can be done to speed things up? Lloyds have a focus on technology and new business models that may help.

Machine learning, blockchain and predictive modeling are considered some of the most exciting forms of innovation, the panel examines how they can be applied to insurtech and if innovation is impacting the way policies are underwritten.

Tech giants are inbound and bring a whole host of new threats. The panel examines the effect external companies like Amazon, Google and Tesla could have in the next 10 years.

All this and more on this week’s episode of Insurtech Insider

As always you can find the show on Twitter @instechinsiders and if you like what you've heard this week, don’t forget subscribe to our podcast and please leave us a review us on iTunes.

If you have any suggestions or feedback, please reach out on Twitter or email podcasts@11fs.com

Special Guests: Alex Hearn, Bernadine Bröcker Wieder , Oliver Ralph, and Will Thorne.

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InsurTech Insider Episode 11: Cyber Insurance + Lemonade CEO interview

Wed, 21 Mar 2018 16:00:00 -0000

The roundtable begins by discussing what cyber insurance actually is! Who needs it most? What are the benefits?

Cyber security doesn't always work and we've seen some high profile hacks in recent times- the biggest of all being Equifax. We ask our panel what the consequences of being on the end of a breach so large? How do massive companies deal with it? How important is PR in these situations?

We also asked what actually happens when you're hacked but you're cyber insured- a topic for which our panel gave great insights. With all it's benefits and the fact it's been around for 10 years, our panel also discussed why the profile of the insurance product hasn't yet been raised or enhanced!

We also bring you a fantastic interview from none other than the CEO of Lemonade himself, Daniel Schreiber, as Nigel caught up with him at IFGS 2018.

Enjoy the show! Don't forget to subscribe so you never miss an episode and leave us a review on iTunes. If you want to get in touch, reach out to us on Twitter @InstechInsiders or email podcasts@11fs.com.

Special Guests: Daniel Schreiber, Gareth Wharton, and Thomas Clayton.

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InsurTech Insider Episode 10: Connected Homes

Wed, 07 Mar 2018 16:00:00 -0000

So what are Connected Homes? The panel begin by actually explaining the concept. How do these smart devices feed information to home owners and to third parties, such as retailers and insurers? More importantly- how comfortable are consumers- in an era where data is starting to become more sovereign, in allowing insurers access to this data?

Next we discuss the benefits and negatives for the consumer. What demographic loses out?

Moving on, the panel talk about consumer awareness. 77% of people have never heard of connected homes- so how does the insurance market create a more trusting image? Is it through education? Or must be wait until IOT becomes part of our daily lives. As Arslan rightly puts it "Netflix wasn't part of our daily lives 5 or so years ago....now it is. In 5 years, we'll be looking back and saying exactly the same about smart homes".

We also bring you a fantastic interview from Head of Innovation at Zurich, Mark Budd, who tells us all about their brand new Innovation Foundry.

Special Guests: Arslan Hannani, Colin Richardson, Kristian Feldborg, Mark Budd, and Patrizia Cozzoli.

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InsurTech Insider Episode 9: Insurance on a Blockchain - the Blockchain Insider Takeover!

Wed, 21 Feb 2018 16:00:00 -0000

In this very special Blockchain Insider takeover of our show, Simon Taylor hosts a roundtable all about insurance on a blockchain - why do we need it, what problems does it solve, what is it making better and for whom?
He was joined by some fantastic guests from across the industry:
Greg Crow - Global Head of Architecture at XL Catlin
Walid Al Saqqaf - Innovation Manager at Beazley
Kadhim Shubber - Journalist at FT Alphaville
Sebastian De Zulueta - Managing Director at Market Minds Ltd

Later on in the show guest co-host Colin Platt interviews Stephan Karpischek, Co-founder of Etherisc, who want to revolutionise the insurance industry with smart contracts and blockchain.

Special Guests: Colin G. Platt, Greg Crow, Kadhim Shubber, Sebastian de Zulueta, Simon Taylor, Stephan Karpischek, and Walid Al Saqqaf.

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InsurTech Insider Episode 8: The Sharing Economy and changing insurance models

Wed, 07 Feb 2018 16:00:00 -0000

Sarah Kocianski is back in the hosting seat this week, joined by Nigel Walsh and special guests Richard Laughton - CEO of EasyCar and Chair of the Sharing Economy Forum; Rob Moffat - Board Director at Dinghy and Janthana Kaenprakhamroy - CEO & Founder of Tapoly to discuss the Sharing and Gig Economies and how they impact the insurance models of those both working in those industries and those using the services they provide.

We kick things off by defining what we mean by the Sharing Economy, what it looks like and how this changes traditional insurance models. The team also discuss what insurance models currently exist to cater to the gig economy, and how insurance is having to keep up and keep pace with the changing economy models.

David Brear interviewed co-founders Mike Rudoy & Luke Cohler from New York based start-up, Jetty, an insurtech company based in the rental and accommodation markets, discussing their focus on bespoke policies catering to the individual, which chimes in with the themes discussed in the roundtable.

Sarah and Nigel close the show by talking through a couple of the bigger industry new stories.

Special Guests: Janthana Kaenprakhamroy, Luke Cohler, Michael Rudoy, Richard Laughton, and Rob Moffat.

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Insurtech Insider - Ep. 7: Are Autonomous Vehicles Driving the Future of Insurance?

Wed, 24 Jan 2018 10:00:00 -0000

In late December 2017 Elon Musk announced that Tesla is making AI chips for its autonomous vehicles, really amplifying this topic into the mainstream. Our Insurtech panel begin by actually discussing what autonomous vehicles actually are-is it just driverless cars or are there more options? Could public transport and lorries become automised? Insurance of course being the subject of the show, our panel discuss how insurance products and companies are impacted by the evolution in this technology. Does this put insurance companies out of business?

In the second part of the show, Sarah and Nigel Walsh talk through this week's news. First up, staying with autonomous cars, Business Insider released an article titled: GM just revealed a fully autonomous electric car — and it doesn't have a steering wheel. They plan to roll the car out in 2019, is this too soon for society?

Next- Nissan tech allows a car to read your mind to boost reaction times, Brain-To-Vehicle could apparently increase reaction times by an impressive 0.2 seconds!

Finally, Amazon enters the insurance market as they reportedly invested in Indian insurtech startup Acko. Although this is unconfirmed, is this only the start of Tech companies disrupting the industry?

If you enjoy the show, subscribe so you never miss an episode and leave us a review on iTunes. If you want to get in touch, reach out to us on Twitter @InstechInsiders or email podcasts@11fs.com.

Special Guests: David Wiliams, Greg Brown, and Oliver Ralph.

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Insurtech Insider - Ep. 6: Aviva Takeover

Fri, 22 Dec 2017 16:00:00 -0000

David, Nigel and Sarah visit Aviva's Digital Garage for InsurTech Insider's very first takeover show! Recorded from Aviva's offices, the team were joined by Claire Woodcock – Digital Strategy Lead for Digital Product and Design; Anna Stables – Digital Innovation Manager; Alex Allen – Senior Digital Innovation Manager and Colin Richardson – Co-Founder & Head of Marketing at Cocoon for a roundtable discussion of all things Aviva!

We kick off with a run through of what Aviva does and in particular the digital garage, their take on the insurance industry at present and how innovation is beginning to take off, and what that looks like for Aviva. They also tell us about the Founders Factory, the digital garage culture and adapting to customer expectations as the industry shifts and changes.
They conclude with looking ahead to 2018 and what that will look like for Aviva and the team.

It was great fun hosting this show from Aviva's Digital Garage, - don't forget if you enjoy the show to subscribe so you never miss an episode and leave us a review on iTunes. If you want to get in touch, reach out to us on Twitter @InstechInsiders or email podcasts@11fs.com.

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Insurtech Insider - Ep. 5: Insurance as a platform

Fri, 01 Dec 2017 16:00:00 -0000

David is joined by Sarah Kocianski and James York to discuss insurance as a platform.

First up, James talks us through the Worry+Peace origin story, including his background in insurance, and why he strove to not take funding as the company found its feet. He also talks about why insurance is a slightly unique market, and why that warrants a different approach.

The guys take on the topic of "insurance as a platform" (with air quotes) - a "trifle of potential platforms". What is it and why has it come about? And if platforms are to take control of the customer relationship, what does that mean for the big players?

Plus, as big insurers come to terms with the wealth of data at their disposal, how might they incorporate AI to change the way that data is used? And what's the role of the highstreet in the distribution of insurance?

The guys talk discuss the structure of the insurance industry, and why the platform plays the good cop while the underwriter plays the bad cop.

Onto the news, where we tackle whether the insurance gap penalises poor households, whether big insurers are ready for the General Data Protection Regulation (GDPR), and why Amazon might pose a very real threat to incumbents.

And finally, a guest appearance from Simon Taylor as he talks to Sascha Wischek, founder and CEO of Fjuul, an app-based fitness tool, about fitness tools, Fjuul points and the power of customer data to drive healthy outcomes.

Enjoying InsurTech Insider? Tell a friend about us, get in touch at podcasts@11fs.com or on Twitter @InstechInsiders, and please leave us a review on iTunes.

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Insurtech Insider - Ep. 4: InsureTech Connect, Las Vegas

Fri, 20 Oct 2017 16:00:00 -0000

This week, Nigel’s fresh off the back of InsureTech Connect in Las Vegas – the largest gathering of the insurance technology world on the planet! This year, attendance jumped to 3,800 - congratulations, guys, we look forward to next time.

While there, Nigel caught up with Darin Reffitt, Vice President of Marketing at Splice Software, which combines art and science to create stronger customer connections. Nigel and Darin explore the rise of voice and speech-to-speech technologies and emotionally relevant customer messages.

Next up, Nigel meets Quentin Colmant, co-Founder of Qover, providing real-time insurance via open APIs. We hear how their solution allows customers to start selling insurance in five minutes.

Nigel also talks to Tim Hardcastle, CEO of Instanda, a platform for insurance providers to improve product delivery. Tim talks about the lessons he’s learnt, through the dotcom boom to starting Instanda in 2012, and how the established insurers are responding to insurtech start-ups. Plus, is insurance really no different from any other consumer market?

We hear from Chris Cheatham, founder and CEO of Risk Genius, whose mission is to organise the world’s insurance policy information. Chris tells us why the insurance world doesn’t really know what’s in its insurance policies and how Risk Genius is tackling the problem.

And finally, Nigel sits down with Caribou Honig, Chairman and cofounder of InsureTech Connect, and cofounder of QED Investors. Caribou explains why right now might just be the most exciting time to be in insurtech. We also ask: how can incumbents evolve and is the centre ground of insurtech shifting between Europe and the US?

Enjoying InsurTech Insider? Tell a friend about us, get in touch at podcasts@11fs.com or on Twitter @InstechInsiders, and please leave us a review on iTunes.

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InsurTech Insider - Ep 3. The data economy and new business models

Fri, 08 Sep 2017 16:00:00 -0000

In this episode:

David and Nigel are joined by three fantastic guests: Jean-Stephane Gourevich, professional advisor and InsurTech guru, Luca Schnettler founder of Healthy-Health and Erik Abrahamsson, CEO and founder of Digital Fineprint.

We kick things off with a debate about how the data economy disrupting the insurance sector and creating new product/business models and what that means for InsurTech and both our guests' companies.
They discuss: the importance of collaboration and the value of personal data; millennials' view on data sharing - is it as laissez-faire as we believe?; and the impact regulation may have on insurtech when it comes.

In the news section they talk through £218M investment in insurtech in H1 2017 alone and what this means for the industry, drone footage analysis to help insurers; greater European Insurtech partnerships as a result of Brexit, and the bizarre correlation between insurance claims and the Great British Bakeoff!

Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes! If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @instechinsider.

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InsurTech Insider - Ep. 2 Serial disruption

Wed, 09 Aug 2017 16:00:00 -0000

In this episode

David and Nigel discuss the latest news and trends in insurtech, including the trend of "serial disruptors" - talent moving away from incumbents to create start ups to fix issues with incumbents' services, as TechCrunch runs more insurtech stories lately, is this the start of insurtech going mainstream?

They also talk drone insurance and are smart helmets the new frontier of insurtech? And the personalisation of data and risk to ensure that people are not tarred by tied stereotypes, such as young male drivers being more unreliable than any other demographic.

Additionally, as Brolly raise over £1M in funding, we have an interview with their CEO Phoebe Hugh to discuss the latest innovations at Brolly and what they're looking to do longterm.

Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes!

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InsurTech Insider - Ep1. – InsurTech 101

Wed, 19 Jul 2017 16:00:00 -0000

InsurTech Insider is a new show in the 11Media network, hosted by David Brear and co-host Nigel Walsh, of Deloitte, dedicated to all things insurtech.

In Nigel’s words “there’s no better time to be in insurance” – and both he, David and their special guests will take you through the trends, changes and news stories, and the new startups, disruptors and technology in the insurance industry right now.

Fittingly for our very first episode, the guys discuss exactly what is InsurTech? Is it just “fintech’s little brother” – or so much more than that? We find out the 101.

They also discuss how much data is too much?; the importance of incumbent and insurtech relationships, the education of customers, and the overall shift in the industry from price and product to value and service.

Guests:

Nigel Walsh – partner at Deloitte, with focus on InsurTech, Technology Transformation and Digital
Ben Green – Digital Director, Tock Insurance
Freddy McNamara – CEO and Founder of Cuvva.

Keep an eye out for Episode 2, coming soon!

Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes.

The post InsurTech Insider Ep1. – InsurTech 101 appeared first on 11:FS.

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