AI+HI Project

How HR Is Turning AI into Business Impact | Takeaways from The AI+HI Project 2026

Thu, 16 Apr 2026 17:59:00 -0000

In this special episode recorded live at The AI+HI Project 2026 in San Francisco, hosts Alex Alonso, chief knowledge officer at SHRM, and Nichol Bradford, SHRM’s executive in residence for AI+HI, reflect on the rapid growth and evolution of our event, now in its third year. What began as a conversation shaped by uncertainty has shifted into one defined by action, as HR leaders move from fear of AI to actively implementing solutions and driving strategy within their organizations.

Drawing from conversations with leaders and innovators at the event, Alonso and Bradford explore the rise of human-centered AI, the importance of maintaining employee well-being as the technology advances, and HR’s expanding role in ensuring AI’s responsible, effective adoption. They also unpack how AI is reshaping teamwork, performance management, and organizational design — ushering in a future built on more dynamic, multi-team systems.

Looking ahead, they discuss what it means to operate in a world with fewer capacity constraints — and why the next challenge for leaders won’t just be doing more, but deciding what matters most.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/vvpyid
---Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Quick Hits in AI News: AI Rewards Behavior, Not Access

Fri, 10 Apr 2026 21:06:00 -0000

The AI shift is unfolding unevenly across workers, policy, and roles—here’s what’s changing first.

We’ve turned the biggest AI headlines of the week into a short, AI-powered podcast — so you can get up to speed, fast.

This week: The AI shift is unfolding unevenly across workers, policy, and roles. Here’s what’s changing first.

AI as an Ally: Reducing Burnout on the Frontlines

Thu, 02 Apr 2026 17:59:00 -0000

Frontline workers are under more pressure than ever — from long shifts to constant change — and burnout is becoming a systemic risk for organizations. As AI moves beyond back-office automation into frontline roles, leaders face a critical question: Can the technology reduce stress and improve well-being without eroding the human connection at work?

Silvija Martincevic, CEO of Deputy, joins the AI+HI Project to explore how AI can support — not replace — frontline teams. She shares how organizations can use AI to streamline workflows, ease operational strain, and empower both managers and employees, while maintaining trust, empathy, and a people-first culture. Discover what it takes to design AI strategies that don’t just drive efficiency, but create more sustainable and human-centered work.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Quick Hits in AI News: AI’s Widening Impact

Mon, 30 Mar 2026 15:19:00 -0000

We’ve turned the biggest AI headlines of the week into a short, AI-powered podcast — so you can get up to speed, fast.

This week: from power users to policy, here's how AI is transforming the system.

Subscribe to SHRM's The AI+HI Project newsletter ⁠⁠here⁠⁠.

How AI is Breaking Change Management

Thu, 19 Mar 2026 17:59:00 -0000

Sure, AI is reshaping how work gets done, but it’s also transforming how employees experience change. From workflow shifts to role transformations, traditional change management models are struggling to keep up.

Drushti Gandhi, HR director of change management at LinkedIn, unpacks what leaders need to know to guide teams through AI-driven change. Explore why AI requires continuous adaptation, how to design resilient change strategies, and what it takes to align people, processes, and technology to maximize business and workforce success. while protecting employee wellbeing.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

AI that Works for Frontline Workers: Redefining Employee Experiences | The AI+HI Project

Thu, 05 Mar 2026 18:59:00 -0000

Frontline work is unpredictable by design — and for millions of workers, even small disruptions can spiral into major consequences. From missed buses to childcare gaps, the margin for error is razor thin.

Philip Chow, CEO and founder of Humanitas AI, unpacks what worker stability really means — and why it’s becoming one of the most urgent challenges for employers today. Explore how poorly designed workplace tech can add friction instead of relief, why trust and simplicity matter more than flashy tools, and how human-centered AI can help frontline workers navigate real life — not just work schedules.

With The AI+HI Project’s weekly newsletter, video and audio podcasts, in-depth feature stories, expert perspectives on the latest news, and more curated content, senior leaders and HR executives can gain first-hand insights to innovate toward a brighter future. On the weekly podcast, visionaries from the worlds of business, tech, and HR join alternating hosts, Alex Alonso, SHRM’s chief data and insights officer, and Nichol Bradford, SHRM’s executive-in-residence for AI+HI as they offer actionable strategies and practical advice to help you stay ahead of the topics and trends that are redefining the workplace of tomorrow. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/vvpyid
---Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Quick Hits in AI News: AI's Expansion

Thu, 26 Feb 2026 15:00:00 -0000

We’ve used AI to turn our snappy takes on the top AI headlines into a short audio podcast!

This week, get the scoop you need about how AI is expanding from measurable usage to organizational capability to market disruption and to the limits of social buy-in.

Read our full Quick Hits in AI News ⁠⁠here⁠⁠.

Subscribe to SHRM's The AI+HI Project newsletter ⁠⁠here⁠⁠.

AI Is a Team Sport: How Trust Drives the Future of Work

Thu, 19 Feb 2026 14:59:00 -0000

AI won’t replace people — but bad leadership will.

Rosanna Durruthy, Vice President of belonging, learning, and employee experience at LinkedIn, shares what actually separates organizations that win with AI from those that stall out.

Spoiler: it’s not the tech. It’s trust, and how teams work together with AI.

Rosanna shares how LinkedIn is scaling AI literacy across hundreds of thousands of employees, why AI adoption works best as a team sport, and how compassionate leadership is becoming a competitive advantage in the age of automation.

AI won’t replace people — but bad leadership will.

Rosanna Durruthy, Vice President of belonging, learning, and employee experience at LinkedIn, shares what actually separates organizations that win with AI from those that stall out.

Spoiler: it’s not the tech. It’s trust and how teams work together with AI.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Quick Hits in AI News: From Experimentation to Infrastructure

Thu, 12 Feb 2026 19:59:00 -0000

We’ve used AI to turn our snappy takes on the top AI headlines into a short audio podcast!

This week, get the scoop you need about how AI agents are moving from experiment to infrastructure.

Read our full Quick Hits in AI News ⁠here⁠.

Subscribe to SHRM's The AI+HI Project newsletter ⁠here⁠.

AI Isn’t Just Replacing Work — It’s Rewiring Organizations (Part 2)

Tue, 03 Feb 2026 20:00:00 -0000

AI is reshaping how organizations are designed, how value is created, and which capabilities matter most. In part two of our crossover with SHRM’s ⁠Tomorrowist⁠ podcast, Nichol Bradford and Tomorrowist host Jerry Won continue exploring AI's impact on the workplace with Sangeet Choudary, best-selling author of Reshuffle. They discuss how AI is transforming job design, HR operations, and skills development, while highlighting the shift to continuous learning, the evolving role of HR, and the importance of ecosystem skills.

Resources from this Week's Episode -

WATCH OR LISTEN TO PART 1:

Tomorrowist

⁠https://www.shrm.org/topics-tools/flagships/tomorrowist⁠

Workforce Planning: The Future of Work

⁠https://www.shrm.org/shop/product.html/workforce-planning-the-future-of-work⁠

Quick Hits in AI News: AI Ambition vs. Organizational Reality

Thu, 29 Jan 2026 19:25:00 -0000

We’ve used AI to turn our snappy takes on the top AI headlines into a short audio podcast!

This week, get the scoop you need about scaling AI, displacement risk, the economic effects of AI, and more.

Read our full Quick Hits in AI News here.
Subscribe to SHRM's The AI+HI Project newsletter here.

AI Won’t Steal Your Job — Unless You Let It

Mon, 26 Jan 2026 19:02:00 -0000

Worried about AI taking over your job? The key to staying ahead isn't fighting automation — it's understanding how to make it work for you. In this crossover episode with SHRM's All Things Work podcast, our typical host Nichol Bradford becomes the guest, sitting with SHRM’s Anne Sparaco to discuss how to stay ahead in an AI-driven world. Discover how to identify your high-value tasks and use AI as a coworker to offload the repetitive work, giving you more time to focus on what truly matters. Learn why adaptability and creative iteration are your top survival skills and how to prove your value in an AI-driven world.

Quick Hits in AI News: Data Points to a Complex Reality

Tue, 20 Jan 2026 14:34:00 -0000

We've used AI to turn our "Quick Hits in AI News" column from SHRM's The AI+HI Project newsletter into a short audio podcast!

This week, get the scoop you need about future forecasting, AI-driven job displacement, and more.

Read our full Quick Hits in AI News here.

Subscribe to SHRM's The AI+HI Project newsletter here.

When AI Gets Too Personal: Managing Employee Attachment and Boundaries at Work

Thu, 01 Jan 2026 15:00:00 -0000

In the new year, episodes of The AI+HI Project will be released biweekly, but you can still get your weekly podcast fix with Tomorrowist!

We'll be back with a new episode of The AI+HI Project on January 22. Until then, here’s a great Tomorrowist episode for your enjoyment:

Employee attachments to AI can disrupt workplace dynamics and individual well-being. From recognizing signs of overreliance to setting healthy boundaries, this conversation with Julie Carpenter, PhD, breaks down what leaders need to know to foster a balanced, connected workforce where both human and artificial intelligence collaborate effectively — and how to act before personal connections with AI impact organizational culture.

Be sure to subscribe to the Tomorrowist podcast and newsletter at www.shrm.org/topics-tools/flagships/tomorrowist.

Leading with Wisdom: Emotional Intelligence in the AI Era

Thu, 25 Dec 2025 15:00:00 -0000

The leaders who excel in the AI era are those who embrace the human side of leadership. Executive coach Joe Hudson, trusted by AI pioneers like Sam Altman and leaders at Google, DeepMind, and Anthropic, reveals why emotional intelligence, connection, and self-awareness are essential for success.

Experience leadership transformation firsthand with a live coaching demo, where Joe tackles a real-world leadership challenge and shares actionable strategies to inspire teams, navigate change, and lead with purpose in the age of AI.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

5 Game-Changing AI Skills HR Leaders Need in 2026

Thu, 18 Dec 2025 15:00:00 -0000

Ready to lead the future of work? Discover the 5 must-have AI skills (plus a few extras) transforming HR and learn how to unlock human potential, streamline workflows, and make smarter, data-driven decisions. Packed with actionable insights and real-world tips, hosts Alex Alonso and Nichol Bradford will inspire you to embrace AI and thrive in today’s fast-changing workplace.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

The Hiring Glitch: When AI Hires AI (Part 2)

Thu, 11 Dec 2025 15:00:00 -0000

The hiring process is being reshaped by AI, but what’s it really like to be a job seeker in this new landscape? Mandy Miele and Anjali Ramakrishnan, both navigating the job market firsthand, share their personal experiences and insights. From battling AI resume filters to uncovering the power of networking, they reveal the challenges, strategies, and ethical dilemmas of finding work in an increasingly automated world. This episode offers a raw and relatable look at how job seekers are adapting to AI’s growing influence — and what it takes to stand out while staying true to yourself.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

The Hiring Glitch: When AI Hires AI (Part 1)

Thu, 04 Dec 2025 15:00:00 -0000

The hiring process is undergoing a seismic shift as AI takes center stage. With companies automating recruitment and job seekers leveraging AI to stand out, the question remains: who’s really making the decisions? Marcus Sawyerr, founder and CEO of EQ.app, shares how organizations can balance efficiency with humanity. From the decline of resumes to the rise of skills-based hiring, discover how AI is reshaping recruitment and what it means for the future of work.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

AI FOMO or JOMO? Embracing the Joy of Missing Out in HR Tech

Thu, 27 Nov 2025 15:00:00 -0000

Is AI living up to the hype, or is most of it just noise? SHRM's "Maximizing HR Technology" survey uncovers the surprising truth about AI adoption in HR — and it’s not what you think. Kenny Pyle, SHRM’s HR technology lead analyst, dives into the data, revealing why only 14% of HR systems actively use AI and how the gap between promise and reality is shaping the future of work. Discover why embracing "JOMO" — the Joy of Missing Out — might be the smartest move for HR leaders navigating the AI landscape.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Why 80% of AI Projects Fail (It’s Not the Tech)

Thu, 20 Nov 2025 15:00:00 -0000

Why do 80% of AI initiatives fail? It’s not the tech — it’s the organization. Melissa Reeve, founder of HyperadaptiveSolutions, shares how businesses can avoid common pitfalls, leverage middle managers, and embrace systemic change.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

The Anatomy of a Vibe Teaming Session

Thu, 13 Nov 2025 15:00:00 -0000

Vibe teaming is gaining more traction as a human-first way to blend team collaboration with AI. But how might you integrate it into your workflows? Jacob Taylor, a fellow in the Center for Sustainable Development at the Brookings Institution, breaks down a vibe teaming session from beginning to end in plain terms: how to position the problem, structure roles, set ground rules, and run a meeting that surfaces, refines, and plans — all using AI as a quiet facilitator, not the boss. Learn when vibe teaming works best, how to include introverts and asynchronous input, and ultimately what to do with your collective outputs to measure success.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

The AI Penalty: Why Some Workers Are Getting Benched for Using AI

Fri, 31 Oct 2025 16:59:00 -0000

Using AI can boost results on your way to the goal line, but what if it conversely hurts your reputation at work? Kelly Monahan, managing director of the Research Institute at Upwork, tackles this intriguing phenomenon known as the "AI penalty" across four quarters: shadow AI and disclosure fears, uneven credit and bias, leadership mandates and playbooks, and strategies for building true team productivity.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

Building the “10x Workforce” with AI Agents

Thu, 23 Oct 2025 14:00:00 -0000

AI agents are creating the “10x worker” — an employee empowered by a fleet of AI agents that handle repetitive and complex tasks, multiplying individual productivity. Jeremiah Owyang, general partner at Blitzscaling Ventures and founder of the AI startup event series Llama Lounge, explains how HR leaders can integrate and manage agent fleets, and why bold, new skills will be key to facilitating these complex AI-human systems in the future.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

AI-Powered Listening: Turning Employee Feedback into Action

Thu, 16 Oct 2025 14:00:00 -0000

Discover how AI is reshaping employee listening, from smart surveys to sentiment analysis, and what it means for engagement, retention, and workplace culture. Two leaders from talent solutions firm Robert Half — Robert Hosking, global executive director of administrative and customer support, and Ryan Sutton, executive director of technology practice — discuss the intersection of technology and empathy, the role of HR in translating data into meaningful action, and how companies are using AI to build stronger, more connected teams. Using insights from Robert Half research, they also look at how listening tools can support employee wellness, plus proactive strategies to keep your best people.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

Palantir’s AI Optimism: Amplify People, Transform Purpose

Thu, 09 Oct 2025 14:00:00 -0000

Let’s challenge the AI “doom or utopia” storyline with a third path: AI that amplifies human ingenuity and prioritizes the human touch at work. Jordan Hirsch, senior counselor at Palantir Technologies, unpacks the company’s new campaign focused on AI optimism, sharing real-world examples of how AI is empowering workers across different industries rather than replacing them. Learn how HR can supercharge talent to boost productivity, agency, and purpose.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Turning Intimidation into Innovation: An AI+HI Case Study

Thu, 02 Oct 2025 14:00:00 -0000

Moving from initial fear and curiosity to leading an AI-powered HR transformation, Trisha Farrow, vice president of people at cybersecurity firm Arctic Wolf, shares how she turned challenges into opportunities. She discusses the pivotal role of SHRM's AI+HI Specialty Credential in building her expertise and helping her become a more human-centered leader — which in turn encouraged her to spearhead the development of an AI-driven HR chatbot at her company to enhance efficiency.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Mastering AI Chatbots: Overcoming Hidden Challenges

Thu, 25 Sep 2025 14:00:00 -0000

Are you ready to unlock the full potential of AI chatbots in your enterprise? Markus Bernhardt, principal at Endeavor Intelligence, and Vincent Han, CEO of Mobile Coach, dive deep into the hidden challenges that can derail enterprise AI chatbot initiatives — from integration complexities and data privacy concerns to managing user expectations and delivering real business impact. Learn how to anticipate common pitfalls, implement best practices, and ensure your chatbot delivers lasting impact.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

From Lab Coats to Leadership: How AI Builds Power Skills in Science and Tech

Thu, 18 Sep 2025 14:00:00 -0000

What happens when scientists and engineers step into leadership roles but struggle with power skills? Enter AI. Gwen Acton, CEO of Vivo Group, reveals how AI is transforming leadership development by helping science and tech leaders master skills like communication, adaptability, and collaboration. With real-world examples and a live demo, Acton shows how AI can turn technical experts into influential, people-savvy leaders.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Rewriting the Rules: AI and HR Documentation Practices

Thu, 11 Sep 2025 18:00:00 -0000

From coaching conversations to performance reviews, learn why effective documentation can be a game-changer for HR managers — and how AI tools can help simplify the process, save time, and boost confidence. Hollie Stuart, CEO of FutureGen HR Solutions, shares practical tips for training teams, overcoming resistance to AI, and preparing for a future where technology and HR work hand in hand.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Will AI Take Your Job? Separating Fact from Fiction

Thu, 04 Sep 2025 14:00:00 -0000

Is AI a job killer or a game changer? Justin Ladner, senior labor economist at SHRM, uses new SHRM research to unpack the truth about automation, generative AI, and the future of work. Explore the industries most impacted, the myths surrounding job loss, and how technology is transforming — not eliminating — careers.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

From AI Fear to Fluency

Wed, 03 Sep 2025 19:40:00 -0000

Learn how to boost HR team confidence and develop essential AI skills for successful adoption with actionable strategies from SHRM’s new AI Enablement for HR program. In a new segment, Arturo Ferreira, founder of Upscaile AI Training, shares how to tackle real-world HR challenges head-on with practical AI solutions — enhancing employee experience and delivering personalized learning and development. HR leaders will gain a clear, actionable framework to define their AI vision, guide seamless implementation, and deliver measurable business results.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Empowering the Frontline: Addressing Technology Gaps for Deskless Workers

Thu, 14 Aug 2025 14:00:00 -0000

AI-powered solutions are reshaping the experience for deskless workers — those in retail, healthcare, manufacturing, and other essential industries who make up over 80% of the global workforce. Despite their vital roles, many deskless employees still lack access to basic digital tools, creating significant barriers to engagement, productivity, and safety.

Jeremy Jacobs, CEO of Undesked, shares the root causes of these technology gaps, from outdated processes to siloed systems, and offers actionable strategies for overcoming them. Learn how organizations can implement mobile-first platforms, automated workflows, and contextual training to empower frontline teams and drive measurable business outcomes.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Mind the AI Skills Gap: Findings from DeVry University

Thu, 07 Aug 2025 18:00:00 -0000

The rapid adoption of AI is creating a significant skills gap, with 69% of business leaders acknowledging its impact, yet only 34% actively addressing it — a clear say-do gap, according to research from DeVry University. This disconnect leaves organizations vulnerable to inefficiencies and missed opportunities. Dave Barnett, chief administrative officer at DeVry University, emphasizes the importance of aligning leadership priorities with workforce development strategies. By overcoming barriers to upskilling, integrating training into workflows, and fostering a culture of adaptability, organizations can empower employees to thrive in an AI-driven future.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

Securing Truth in an AI-Driven World

Thu, 31 Jul 2025 18:00:00 -0000

What happens when the lines between what’s real and what’s not blur in the age of AI? From deepfakes to AI-generated resumes, the challenges of fraud are growing at an unprecedented pace. Zain Zaidi, founder and CEO of TransCrypts, a startup in SHRM’s 2025 Workplace Tech Accelerator cohort, dives into the transformative power of self-sovereign verification — an approach that puts control of verified credentials back in the hands of individuals. Learn how blockchain technology and innovative verification tools are helping HR leaders “discern the truth from the fluff and the fluff from the fraud.”

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Shared Power, Prosperity, and Possibility Through AI

Thu, 24 Jul 2025 14:00:00 -0000

As AI continues to reshape industries, the focus must shift toward creating systems that uplift human dignity and creativity. Michelle Jawando, president of the Omidyar Network, emphasizes that “technology at its highest zenith should dignify labor, augment human creativity, and center humanity.”

Learn how organizations can harness AI to empower workers, build trust, and support human flourishing — ensuring technology becomes a tool for shared power, equitable prosperity, and expansive possibility rather than a force for exclusion or displacement.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Breaking Bias: Designing AI for Inclusive Workspaces

Thu, 17 Jul 2025 14:00:00 -0000

In the rapidly advancing world of AI, designing systems with equity at their core is essential for driving meaningful and inclusive change. Lisa Gelobter, founder and CEO of tEQuitable, emphasizes that “it’s about thinking expansively — ensuring that communities aren’t left on the outside.”

Explore how organizations can create AI systems that prioritize fairness, inclusivity, and representation, while addressing systemic biases to foster workplace cultures that truly work for everyone.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Brightmine.

Finding Needles in Haystacks: AI’s Promise in Talent Matching

Thu, 10 Jul 2025 14:00:00 -0000

The transformative impact of AI on recruitment is reshaping how organizations attract and evaluate talent. From the “arms race” between AI-powered resume sorting and AI-generated applications to the challenges of identifying quality candidates, dive into how smarter AI tools can enhance screening mechanisms and improve hiring outcomes.

Frank Congiu, executive vice president of human capital strategy and executive partnerships at Randstad, emphasizes: “This challenge of the needle in the haystack hasn’t changed — it’s just enhanced. AI tools are enabling a spray-and-pray approach, but better screening mechanisms can help us pick out the best talent from that haystack.”

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

From ‘Baby Tigers’ to Big Impact: AI Leadership Unleashed

Thu, 03 Jul 2025 14:00:00 -0000

In the ever-evolving landscape of AI, even the smallest ideas carry the potential to grow into powerful forces of transformation. Noelle Russell, founder and CEO of the AI Leadership Institute and a pioneer behind Amazon Alexa, says that leadership in AI “is about empowering people to dream big — and equipping them with the tools to turn those dreams into reality.”

Explore how nurturing early-stage AI initiatives with strategic vision and creativity can lead to groundbreaking innovations that drive significant impact across industries.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

Yes, And: Building Collaborative AI Through Improv

Thu, 19 Jun 2025 14:00:00 -0000

Explore how the principles of improvisation — flexibility, collaboration, and adaptability — can inspire the design of human-centered AI systems. Just as improv thrives on the “yes, and” mindset, successful AI must work in harmony with human creativity, adapting to our needs while amplifying our potential. Mickey McManus, senior advisor and leadership coach at BCG, shares his perspective on the parallels between improv and AI design: “Great improv isn’t about stealing the spotlight; it’s about listening, adapting, and building something greater together. AI should do the same — supporting humans, not overshadowing them.”

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Refreshing Systems, Enhancing Engagement

Thu, 12 Jun 2025 14:00:00 -0000

How can AI simplify HR, boost employee engagement, and revolutionize the workplace? Logan Sugarman, founder and CEO of Refresh —a startup in SHRM’s 2025 Workplace Tech Accelerator cohort — dives into how organizations are tackling one of HR’s biggest challenges: creating seamless, personalized employee experiences while cutting through app overload and inefficiency. With the help of AI, HR teams can automate repetitive tasks, streamline systems, and focus on building meaningful employee journeys. As Sugarman explains, “AI lets us take the entire world of data and bring it into a single point, so we can look at it from as many angles as possible.”

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Bite-Size Training, Stronger Teams: AI in Workforce Development

Thu, 05 Jun 2025 14:00:00 -0000

AI-powered microlearning is reshaping the way organizations engage, upskill, and empower their workforces. As the co-founder and chief innovation officer of Bites, a startup in SHRM’s 2025 Workplace Tech Accelerator cohort, Hagai Horovitz shares how personalization drives results. “When you’re able to personalize, then you're getting higher engagement. You have employees more connected to your business, leaving the company less, and you improve your employee retention. It’s a complete cycle.” Learn how AI is transforming employee learning, enabling multilingual training, and making off-the-shelf courses obsolete.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

LinkedIn: https://www.linkedin.com/company/robert-half-international
Facebook: https://www.facebook.com/roberthalf/
Twitter: @roberthalf
Youtube: @Roberthalf https://www.youtube.com/roberthalfna

Pilot Your HR Function’s AI Transformation

Thu, 29 May 2025 18:00:00 -0000

Learn how AI can help HR teams navigate three critical stages of performance to elevate their decision-making impact. From boosting productivity in basic tasks to orchestrating collaboration in teams — and finally breaking through to reinvent strategies for the future — each step empowers HR to lead with confidence. Guillermo Miranda, co-founder of Atlas Copilot, emphasizes, “The role of HR is to collaborate differently, to show up differently. You can be the pilot driving this change, or you can be a passenger watching it happen.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

AI and Workplace Wellness: A New Era for Mental Health

Thu, 22 May 2025 14:00:00 -0000

AI is reshaping workplace mental health, offering innovative tools for personalized support and stress tracking. However, ethical concerns and the need for human connection remain critical. Marjorie Morrison, SHRM’s new executive in residence for mental health, notes, “We have to be really intentional about using AI to support, not replace, the human relationships.” Tune in to explore how technology can help foster healthier, more inclusive workplaces.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

AI and Intuition: Transforming Work, One Experiment at a Time

Thu, 15 May 2025 14:00:00 -0000

Explore how to build more AI confidence and imagination in the workplace with unique, relatable insights from Roy Bahat, head of Bloomberg Beta. From HR’s critical role in fostering innovation to the value of experimentation, Bahat shares practical strategies for navigating this evolving landscape. As he highlights, “AI is like riding a bicycle — and only by riding it can you develop intuition about what works and what doesn’t.”

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Robert Half.

LinkedIn: https://www.linkedin.com/company/robert-half-international
Facebook: https://www.facebook.com/roberthalf/
Twitter: @roberthalf
Youtube: @Roberthalf https://www.youtube.com/roberthalfna

AI-Enhanced Flash Teams: Working Smarter, Not Harder

Thu, 08 May 2025 14:00:00 -0000

What are flash teams— and what makes them such a dynamic model for rethinking how work gets done? Melissa Valentine, associate professor at Stanford University, discusses how AI and flash teams are redefining collaboration and productivity in the workplace. Reflecting on the power of AI, she states, "We are all so much more capable, augmented with these GenAI tools."

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

This episode is sponsored by Brightmine

Transforming HR with Insights from The AI+HI Project 2025

Thu, 01 May 2025 14:00:00 -0000

In this special edition of our podcast, Alex Alonso, SHRM’s chief data and analytics officer, and Nichol Bradford, SHRM’s executive in residence for AI+HI, unpack highlights from The AI+HI Project 2025 event — from driving workplace innovation to fostering inclusivity and accessibility. Get their practical advice on harnessing AI for strategic change, plus learn from real-world successes and challenges shared by event attendees from Workday, Arizona State University, and more.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Unpacking HR Tech: Trends, Data, and AI Insights

Thu, 17 Apr 2025 14:24:13 -0000

Explore the world of HR technology and AI analytics, uncovering the rigorous strategies behind identifying and validating trends that shape the workplace. Zachary Chertok, senior research manager of employee experience at International Data Corporation, draws on his extensive expertise in workforce analysis to share actionable advice for businesses of all sizes — from startups to global enterprises. As Chertok puts it, "The day we stop questioning things is the day society grinds to a standstill."

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

The AI Blueprint for High-Performance Teams

Thu, 10 Apr 2025 18:00:00 -0000

Explore strategies for integrating AI effectively into your business by shifting from traditional leadership to what Keith Ferrazzi calls “teamship.” Join the #1 New York Times best-selling author and CEO of Ferrazzi Greenlight as he and host Nichol Bradford discuss both the opportunities and challenges AI brings to organizational workflows. “This is not a world of technology or of people,” Ferrazzi explains. “It’s a world of work processes — and we’ve got to be able to radically ‘team’ in order to find the value.”

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz

---

Trump’s New AI Executive Order: What HR Needs to Know

Fri, 04 Apr 2025 14:00:00 -0000

On his third day in office, President Trump issued an EO titled “Removing Barriers to American Leadership in AI,” replacing former President Biden’s 2023 EO on AI. So, what do these changes mean for the future of HR and business? Host Alex Alonso dives into the details with Rachel See, senior counsel at Seyfarth Shaw, and Ben Eubanks, chief research officer at Lighthouse Research. Together, they explore the intersection of competitive innovation and workforce protections. The conversation also sheds light on the administration’s stance, which argues its AI policies will empower American industry and result in job creation.

Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/vvpyid

---

Walmart’s AI Revolution: People-Led, Tech-Powered

Thu, 27 Mar 2025 14:00:00 -0000

Go behind the scenes to learn how Walmart is leveraging AI to enhance the employee experience for over 2.1 million associates worldwide. “Through the use of AI, you can actually focus on the humanity piece, and lift that up.” Maren Waggoner, senior vice president of global tech and corporate functions people at Walmart, shares how tools like generative AI-powered My Assistant are streamlining operations, boosting creativity, and fostering human connection at the retail giant.

Rate/review AI+HI on Apple Podcasts and Spotify.

Inside SHRM Labs: HR Innovation, AI, and Startup Acceleration

Thu, 20 Mar 2025 14:00:00 -0000

AI alone is not a value proposition; it’s about solving real workforce problems and creating meaningful impact.” Hadeel Al-Tashi, head of SHRM Labs, breaks down what it takes to drive true innovation in HR. Discover insights into SHRM’s Workplace Tech Accelerator, challenges faced by HR tech startups, and how technology can transform the future of work.

Rate/review AI+HI on Apple Podcasts and Spotify.

Building Exponential Organizations in an AI-Driven World

Thu, 13 Mar 2025 14:00:00 -0000

Salim Ismail, international bestselling author and founder of OpenExO, states that “exponential growth isn’t a luxury — it’s a necessity in today’s rapidly changing landscape.” Discover how your business can harness AI, foster cultural transformation, and implement innovative strategies inspired by companies scaling at the same high speed as technology.

Rate/review AI+HI on Apple Podcasts and Spotify.

AI That Empowers: Amplifying Potential, Reducing Risks, and Rethinking Workflows

Fri, 07 Mar 2025 16:55:06 -0000

Pattie Maes, professor of media arts and sciences at the MIT Media Lab, emphatically states that “AI should amplify people, not replace them. I'm more interested in enabling people to become smarter rather than teaching machines to become smarter.” Explore how AI can drive human creativity, why over-reliance is dangerous, and why rethinking workplace processes is critical for innovation.

Rate/review AI+HI on Apple Podcasts and Spotify.

Smart Minds, Smart Machines: How AI and Neuroscience Are Redefining Leadership

Thu, 27 Feb 2025 15:00:00 -0000

According to Michael Platt, director of the Wharton Neuroscience Initiative, “understanding the rules our brains live by can help us make better decisions.” From harnessing brain science for designing smarter AI systems to fostering team synchronization for innovation, discover actionable insights for developing adaptive, future-ready leaders.

Rate/review AI+HI on Apple Podcasts and Spotify.

Creativity and Collaboration: How AI Is Shaping Them in the Workplace

Thu, 20 Feb 2025 15:00:00 -0000

From AI acting as your “coworker” to sparking team imagination and adaptability, Sam Ransbotham, professor of analytics at Boston College, explores the impact of AI tools in the workplace. Discover why Ransbotham says, “The first day is the worst day for AI…[but] it’s going to improve. The idea of machine learning is exactly that: learning.”

Rate/review AI+HI on Apple Podcasts and Spotify.

The Secret to Building a Great Place to Work with AI

Thu, 13 Feb 2025 15:00:00 -0000

Nichol Bradford is joined by Michael C. Bush, CEO of Great Place To Work, as he shares his expertise on the critical role of trust in workplace transformation and AI integration. Gain practical insights into fostering inclusivity, empowering employees, and navigating change while strengthening leadership and building thriving, high-trust organizational cultures equipped for the future.

Rate/review AI+HI on Apple Podcasts and Spotify.

Elevate Your Leadership and Communication with the Power of AI

Thu, 06 Feb 2025 15:52:20 -0000

Host Alex Alonso is joined by Alex Haitoglou, founder and CEO of Ovita, to discuss AI's role in mastering critical communication skills and its potential to transform leadership. Gain unique insights into using AI tools to measure, enhance, and apply behavioral skills at scale, ensuring lasting impact in the workplace.

Rate/review AI+HI on Apple Podcasts and Spotify.

The Great Mismatch: Bridging AI and Economic Opportunity

Thu, 30 Jan 2025 15:30:00 -0000

Host Nichol Bradford is joined by Xavier de Souza Briggs and Molly Kinder, a senior fellow and fellow, respectively, at The Brookings Institution, as they unpack the "Great Mismatch"—the critical gap between AI-vulnerable jobs and fair worker representation. They explore the role of trust in AI adoption, the challenges of creating equity in a rapidly evolving economy, and practical strategies to empower workers for a more inclusive future.

Rate/review AI+HI on Apple Podcasts and Spotify.

How AI is Fueling a “Human Renaissance”

Thu, 23 Jan 2025 17:03:11 -0000

Join host Nichol Bradford and Brandon Roberts, GVP of People Analytics and AI at ServiceNow, as they discuss how to leverage AI to transform talent management, enhance employee experiences, and free up HR leaders for high-value, strategic work. Learn firsthand how AI is unlocking creativity and innovation, while ensuring ethical and sustainable implementation.

Rate/review AI+HI on Apple Podcasts and Spotify.

Responsible AI: Its Impact on Society and the Workplace

Thu, 16 Jan 2025 16:59:33 -0000

This week, join host Nichol Bradford and Kathy Pham, vice president of AI and machine learning at Workday, as they explore the profound societal impact and workplace innovation made possible by responsible AI. Gain actionable insights into building ethical AI systems, fostering collaboration across disciplines, and creating inclusive frameworks that benefit all.

Rate/review AI+HI on Apple Podcasts and Spotify.

Is AI Coaching the Future of Career Success?

Fri, 10 Jan 2025 15:00:00 -0000

This week, host Nichol Bradford connects with Jolen Anderson, chief people and community officer at BetterUp, to discuss how the power of AI, data, and humans—with coaching intervention—are driving performance within the workplace. Explore the game-changing ideas behind making coaching accessible, creating cultures rooted in empathy and resilience, and blending cutting-edge technology with deeply human connection.

Rate/review AI+HI on Apple Podcasts and Spotify.

Growth Culture Meets AI

Fri, 20 Dec 2024 14:27:55 -0000

Discover how growth cultures can redefine your organization’s approach to AI. Host Nichol Bradford and Mary C. Murphy, CEO of Equity Accelerator, share key insights on moving beyond fixed mindsets to implement dynamic, growth-driven leadership. From psychological studies to real-world implementations, Murphy provides actionable strategies for leaders to foster innovation, empower teams, and deliver meaningful results.

Rate/review AI+HI on Apple Podcasts and Spotify.

AI Meets Global HR: Transforming Workforce Management Worldwide

Wed, 11 Dec 2024 18:33:43 -0000

Host Nichol Bradford is joined by Nicole Sahin—founder and CEO at G-P, a global growth platform—to discuss how AI is transforming workforce management. Discover how AI can simplify HR complexities across geographies, from onboarding to cross-cultural communication. Plus, Sahin shares her tips on how to encourage AI adoption within your workforce.

Rate/review AI+HI on Apple Podcasts and Spotify.

‘Reculturing’ for AI Success

Thu, 05 Dec 2024 21:44:24 -0000

Melissa Daimler, chief learning officer at Udemy, joins host Nichol Bradford to discuss the importance of systems thinking, building learning functions, and adapting company culture to embrace AI. Discover how “reculturing” can aid in effectively implementing AI, with a focus on personalized learning and cross-functional collaboration.

Rate/review AI+HI on Apple Podcasts and Spotify.

Empowering HR and Women to Drive AI Innovation

Tue, 26 Nov 2024 17:19:32 -0000

Host Nichol Bradford chats with Tina Jones, senior vice president of global HR at Cadence Design Systems, on championing diversity in AI. Explore the transformative Fem.AI initiative—emphasizing the importance of highlighting underrepresented voices in the AI workforce—and understand HR’s pivotal role in fostering equity and building inclusive, AI compatible cultures.

Rate/review AI+HI on Apple Podcasts and Spotify.

Ethical AI for Human-Centered Work

Thu, 21 Nov 2024 16:50:38 -0000

Nichol Bradford sits down with Paula Goldman, chief ethical and humane use officer at Salesforce, to discuss creating AI that upholds human values. Explore how ethical frameworks in AI can enhance workplace interactions, foster trust, and shape a responsible future for tech.

Rate/review AI+HI on Apple Podcasts and Spotify.

Reshaping Corporate Learning and Talent Development

Fri, 08 Nov 2024 19:31:42 -0000

In this episode, host Nichol Bradford and Karie Willyerd, chief customer strategy officer at GP Strategies, explore the core elements of an AI-enabled corporate learning strategy that keeps humans at the center. Willyerd shares her perspective on how AI will shape traditional competency frameworks and career pathing, impact L&D cohort management and learner support, and change the balance between standardized learning and personalized development.

Rate/review AI+HI on Apple Podcasts and Spotify.

Emotional Intelligence and Empathetic AI

Fri, 01 Nov 2024 15:50:30 -0000

Nichol Bradford interviews Sean White, CEO of Inflection AI—one of only eight LLM class AIs globally—on creating AI that enhances human capabilities. Learn how to implement empathetic AI solutions that revolutionize workplace collaboration while maintaining authenticity and ethical considerations in an evolving technological landscape.

Rate/review AI+HI on Apple Podcasts and Spotify.

AI and the Future of Workplace Training

Mon, 28 Oct 2024 17:48:42 -0000

Scott Horn, CEO of ACI Learning, speaks with host Alex Alonso about how AI is helping organizations reshape upskilling, grow talent, and close skill gaps.

Rate/review AI+HI on Apple Podcasts and Spotify.

The Rise of AI-Powered Talent Acquisition

Fri, 18 Oct 2024 15:39:42 -0000

Host Alex Alonso interviews Adam Jackson, founder and CEO of Braintrust, a company that recently launched an AI-based recruiting platform. Discover how talent acquisition networks powered by AI are poised to revolutionize hiring with the promise of more efficiently and effectively connecting employers with the right candidates for the job.

Rate/review AI+HI on Apple Podcasts and Spotify.

How Change Management Must Change with Enterprise AI

Wed, 09 Oct 2024 18:59:42 -0000

Host Nichol Bradford sits down with Andy Biladeau, SHRM’s chief transformation officer, to explore how AI is reshaping change management. Discover how organizations must rethink leadership, drive AI-powered transformation, and redefine productivity. Learn why HR’s role in AI initiatives is critical to help organizations shift from efficiency to growth and innovation.

Rate/review AI+HI on Apple Podcasts and Spotify.

The Intersection of AI and Workplace Culture

Mon, 07 Oct 2024 17:12:27 -0000

Host Nichol Bradford sits down with Hamet Watt, CEO of Share Ventures and Co-Founder of Instill, to discuss how AI-driven culture measurement can redefine leadership, enhance human-centered workplaces, and shape the future of work. Learn why organizations must embrace new metrics and prepare for cultural shifts in an AI-augmented workplace.

Rate/review AI+HI on Apple Podcasts and Spotify.

AI and the Future of Work: Redefining Leadership and Productivity

Fri, 27 Sep 2024 18:19:09 -0000

Kelly Monahan, managing director of the Research Institute at Upwork, discusses the transformative impact of AI on workplace dynamics with host Nichol Bradford. Explore the disconnect between executive expectations and employee readiness, the crucial role of human-centered leadership, and the need to redefine productivity metrics. Learn why organizations must prioritize learning, adaptability, and ethical considerations to successfully integrate AI in this rapidly evolving landscape.

Rate/review AI+HI on Apple Podcasts and Spotify.

Rethinking HR Recruitment: Ethics of AI in Hiring Practices

Mon, 23 Sep 2024 18:14:30 -0000

Host Alex Alonso engages with Hilke Schellmann—Emmy-winning reporter, NYU professor, and author of “The Algorithm”—in a critical discussion on the ethical implications of integrating AI into HR practices. The conversation underscores the urgent need for transparency, accountability, and regulation in AI-driven recruitment and performance management. Schellmann highlights how AI tools, while promising efficiency and cost savings, can inadvertently perpetuate bias and discrimination if not properly monitored and validated. The dialogue reveals a disconnect between job seekers' awareness of AI's role in recruitment and the employers' understanding of these tools' inner workings. The episode calls for a collective effort to establish ethical standards, emphasizing the importance of explainability and transparency to protect marginalized groups and ensure fair hiring practices.

Episode transcript

Rate/review AI+HI on Apple Podcasts and Spotify.

AI Agents: Revolutionizing Workplace Learning and HR

Thu, 12 Sep 2024 21:11:48 -0000

Harvey Singh, founder and CEO of Instancy, shares with host Nichol Bradford how AI agents will revolutionize e-learning and HR. Singh envisions a future where these AI assistants can help automate tasks and personalize learning across organizations—as well as empower employees by reinventing traditional roles.

Episode transcript

Rate/review AI+HI on Apple Podcasts and Spotify.

Critical Thinking: HR's Secret Weapon in the AI Revolution

Mon, 09 Sep 2024 16:57:24 -0000

HR veteran Karl Ahlrichs—human capital consultant and risk management expert—joins host Nichol Bradford to discuss why critical thinking is essential as AI transforms the workplace. Learn how human decision factors can prevent AI overreliance, improve hiring outcomes, and prepare managers for high-performing teams. Ahlrichs offers practical strategies for balancing AI's analytical power with human creativity and emotional intelligence—a crucial equilibrium for HR's future where AI becomes invisible, but human skills remain indispensable.

Episode transcript

Rate/review AI+HI on Apple Podcasts and Spotify.

Practical AI: Partnering with Tech to Transform HR

Fri, 30 Aug 2024 16:00:00 -0000

In this week’s episode, Kari Naimon, the founder of AixHR, shares straightforward, actionable advice for optimizing your HR through strategic integration of AI. As she tells host Nichol Bradford, “Oftentimes, my clients think you can only use AI in talent acquisition. But you can also use it in performance management, talent management, goal setting, employee surveys, employee engagements, succession planning... In every area of the employee life cycle under the HR umbrella, you can easily apply AI to help you be more productive.”

Episode transcript

Rate/review AI+HI on Apple Podcasts and Spotify.

Deepfakes and the Future of Disinformation

Mon, 26 Aug 2024 13:00:00 -0000

Explore the intersection of AI, deepfakes, and workplace dynamics with host Nichol Bradford and machine learning expert, business leader, and entrepreneur Tim Hwang. Senior leaders and HR executives can learn how to prepare for the challenges of AI-driven disinformation, build trust in an era of synthetic media, and develop agile response strategies. Discover why the future of workplace integrity may depend less on technology detection and more on fostering human connections and open communication across your organization.

Episode transcript

Rate/review AI+HI on Apple Podcasts and Spotify.

AI Transformation—A Human-Centered Approach

Mon, 19 Aug 2024 20:37:02 -0000

Nichol Bradford, SHRM’s executive-in-residence for AI+HI, sits down with Microsoft’s Christopher J. Fernandez to discuss the company’s innovative approach to AI in HR. Learn about Microsoft’s intriguing 18-month journey as “customer zero” and the unique three-step process they followed that could improve the odds of success for your organization’s AI reinvention.

Episode transcript

Rate/review AI+HI on Apple Podcasts and Spotify.