Nucleus of Innovation https://www.manh.com/podcast/nucleus-innovation?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=series en © 2020 Manhattan Associates, Inc. All Rights Reserved. From Manhattan Associates, this is Nucleus of Innovation; the retail and supply chain podcast, where we tackle some of the most important topics in the industry and learn how leaders are managing their supply chain challenges every day. https://megaphone.imgix.net/podcasts/f560fb6c-6ae0-11ea-a919-4fa24cacbe5d/image/uploads_2F1586377690624-hiacrwav2hk-7c8eeb3074a27d49fafa1dda09051eda_2Fnucleus_of_innovation_3000x3000.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress Nucleus of Innovation https://www.manh.com/podcast/nucleus-innovation?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=series no episodic Manhattan Associates From Manhattan Associates, this is Nucleus of Innovation; the retail and supply chain podcast, where we tackle some of the most important topics in the industry and learn how leaders are managing their supply chain challenges every day. From Manhattan Associates, this is Nucleus of Innovation; the retail and supply chain podcast, where we tackle some of the most important topics in the industry and learn how leaders are managing their supply chain challenges every day.

]]> Michelle Khouri michelle@frqncy.media Retouren reduceren: een podcast van Manhattan en Wehkamp Retourreductie, een podcast georganiseerd door mediapartner Warehouse Totaal met de Nederlandse pure player Wehkamp en Manhattan. Wed, 21 Feb 2024 16:02:00 -0000 full Manhattan Associates Retourreductie, een podcast georganiseerd door mediapartner Warehouse Totaal met de Nederlandse pure player Wehkamp en Manhattan. Retourreductie, een podcast georganiseerd door mediapartner Warehouse Totaal met de Nederlandse pure player Wehkamp en Manhattan.

]]> 2042 Hele Podcast Tue, 13 Jun 2023 15:09:33 -0000 Hele Podcast full Manhattan Associates 2641 Deel 4 Tue, 13 Jun 2023 15:07:32 -0000 Deel 4 full Manhattan Associates 583 Deel 3 Tue, 13 Jun 2023 15:06:48 -0000 Deel 3 full Manhattan Associates 767 Deel 2 Tue, 13 Jun 2023 15:05:33 -0000 Deel 2 full Manhattan Associates 761 Deel 1 Tue, 13 Jun 2023 15:04:00 -0000 Deel 1 full Manhattan Associates 553 What could the Metaverse mean for the future of retail?  It’s still early days to quantify what effect the Metaverse might have on the retail space over the next decade, however, digital spaces are becoming more immersive & the Metaverse is certainly part of this shift. Listen to retail analysts Natalie Berg & Nicole Leinbach as they discuss how the Metaverse might influence the retail industry of the future. Mon, 05 Dec 2022 13:25:26 -0000 What could the Metaverse mean for the future of retail? full 1 32 Manhattan Associates  It’s still early days to quantify what effect the Metaverse might have on the retail space over the next decade, however, digital spaces are becoming more immersive & the Metaverse is certainly part of this shift. Listen to retail analysts Natalie Berg & Nicole Leinbach as they discuss how the Metaverse might influence the retail industry of the future.  It’s still early days to quantify what effect the Metaverse might have on the retail space over the next decade, however, digital spaces are becoming more immersive & the Metaverse is certainly part of this shift. Listen to retail analysts Natalie Berg & Nicole Leinbach as they discuss how the Metaverse might influence the retail industry of the future.

]]> 1475 no Gen Z Retail and the Future of Stores The explosive growth of digital commerce and emerging fulfillment methods have affected virtually every store. Now, as Gen Z becomes the dominant force in retail, brands need to put greater focus on a host of areas. From the need for “shopper-tainment” to the importance of sustainability to offering new payment types, retailers need processes and technology that allow them meet shifting expectations.   GUEST: Nicole Leinbach, Founder, Retail Minded Tue, 05 Apr 2022 04:00:00 -0000 Gen Z Retail and the Future of Stores full 1 31 Manhattan Associates A new generation of shoppers has arrived The explosive growth of digital commerce and emerging fulfillment methods have affected virtually every store. Now, as Gen Z becomes the dominant force in retail, brands need to put greater focus on a host of areas. From the need for “shopper-tainment” to the importance of sustainability to offering new payment types, retailers need processes and technology that allow them meet shifting expectations.   GUEST: Nicole Leinbach, Founder, Retail Minded The explosive growth of digital commerce and emerging fulfillment methods have affected virtually every store. Now, as Gen Z becomes the dominant force in retail, brands need to put greater focus on a host of areas. From the need for “shopper-tainment” to the importance of sustainability to offering new payment types, retailers need processes and technology that allow them meet shifting expectations.

 

GUEST: Nicole Leinbach, Founder, Retail Minded

]]> 1664 no The Happy Index Retail therapy is a very real thing. Research shows that positive shopping experiences create real enjoyment for consumers. But how can retailers deliver when everyone’s wants and needs are different? In this episode, we dive into what it takes to raise the Happy Index. It starts with efficient ecommerce fulfillment, inventory accuracy and true unified commerce.    Guests: Georgia Leybourne, Senior Director International Marketing, Manhattan Associates and Martine Toussaint, Senior Marketing Manager, Manhattan Associates Wed, 30 Mar 2022 14:10:00 -0000 The Happy Index full 1 30 Manhattan Associates The technology and capabilities needed to keep demanding consumers smiling Retail therapy is a very real thing. Research shows that positive shopping experiences create real enjoyment for consumers. But how can retailers deliver when everyone’s wants and needs are different? In this episode, we dive into what it takes to raise the Happy Index. It starts with efficient ecommerce fulfillment, inventory accuracy and true unified commerce.    Guests: Georgia Leybourne, Senior Director International Marketing, Manhattan Associates and Martine Toussaint, Senior Marketing Manager, Manhattan Associates Retail therapy is a very real thing. Research shows that positive shopping experiences create real enjoyment for consumers. But how can retailers deliver when everyone’s wants and needs are different? In this episode, we dive into what it takes to raise the Happy Index. It starts with efficient ecommerce fulfillment, inventory accuracy and true unified commerce.

 

 Guests: Georgia Leybourne, Senior Director International Marketing, Manhattan Associates and Martine Toussaint, Senior Marketing Manager, Manhattan Associates

]]> 796 no Supply Chain in 60 Seconds Whether it was a grounded super-tanker blocking the Suez Canal, shortages in global workforces, or the spread of new COVID19 variants, the last twelve months have provided plenty to discuss when it comes to the supply chain space.   For this special episode, each of our guests will be given one minute to talk about an industry term in the context of 2021 – points will be awarded for the best, most insightful and creative soundbites!   In this latest episode of the Nucleus of Innovation, we are joined by new Manhattan Associates CMO, Ann Ruckstuhl, head of international marketing, Georgia Leybourne, and European chief of operations, Henri Seroux Thu, 30 Dec 2021 19:07:04 -0000 Supply Chain in 60 Seconds full 1 29 Manhattan Associates A rapid-fire run through 2021’s most talked-about supply chain topics. Whether it was a grounded super-tanker blocking the Suez Canal, shortages in global workforces, or the spread of new COVID19 variants, the last twelve months have provided plenty to discuss when it comes to the supply chain space.   For this special episode, each of our guests will be given one minute to talk about an industry term in the context of 2021 – points will be awarded for the best, most insightful and creative soundbites!   In this latest episode of the Nucleus of Innovation, we are joined by new Manhattan Associates CMO, Ann Ruckstuhl, head of international marketing, Georgia Leybourne, and European chief of operations, Henri Seroux Whether it was a grounded super-tanker blocking the Suez Canal, shortages in global workforces, or the spread of new COVID19 variants, the last twelve months have provided plenty to discuss when it comes to the supply chain space.

 

For this special episode, each of our guests will be given one minute to talk about an industry term in the context of 2021 – points will be awarded for the best, most insightful and creative soundbites!

 

In this latest episode of the Nucleus of Innovation, we are joined by new Manhattan Associates CMO, Ann Ruckstuhl, head of international marketing, Georgia Leybourne, and European chief of operations, Henri Seroux

]]> 1676 no Miya Knights & Natalie Berg’s Point-of-Sale Podcast Takeover As we all know, the retail industry has undergone seismic structural shifts over the past decade and, in particular the past couple of years.   The unprecedented level of change driven by the pandemic (with the almost overnight shift to ecommerce), saw shopping habits upended, retailers recognize the importance of business agility and, of course, an urgency to digitize and remove friction from any kind of physical store experience.    So what does all of this mean for the Point-of-Sale technology? And how can retailers ensure they’re seamlessly serving their customers across the plethora of touchpoints available to them today? These are just some of the topics that we will be exploring in this episode.   Guests: Miya Knights, author, broadcaster, journalist & retail industry commentator Natalie Berg, author, broadcaster, journalist & retail industry commentator   Thu, 28 Oct 2021 22:24:23 -0000 Miya Knights & Natalie Berg’s Point-of-Sale Podcast Takeover full 1 28 Manhattan Associates The changing role of modern Point-of-Sale for retailers and consumers As we all know, the retail industry has undergone seismic structural shifts over the past decade and, in particular the past couple of years.   The unprecedented level of change driven by the pandemic (with the almost overnight shift to ecommerce), saw shopping habits upended, retailers recognize the importance of business agility and, of course, an urgency to digitize and remove friction from any kind of physical store experience.    So what does all of this mean for the Point-of-Sale technology? And how can retailers ensure they’re seamlessly serving their customers across the plethora of touchpoints available to them today? These are just some of the topics that we will be exploring in this episode.   Guests: Miya Knights, author, broadcaster, journalist & retail industry commentator Natalie Berg, author, broadcaster, journalist & retail industry commentator   As we all know, the retail industry has undergone seismic structural shifts over the past decade and, in particular the past couple of years.

 

The unprecedented level of change driven by the pandemic (with the almost overnight shift to ecommerce), saw shopping habits upended, retailers recognize the importance of business agility and, of course, an urgency to digitize and remove friction from any kind of physical store experience. 

 

So what does all of this mean for the Point-of-Sale technology? And how can retailers ensure they’re seamlessly serving their customers across the plethora of touchpoints available to them today? These are just some of the topics that we will be exploring in this episode.

 

Guests:

Miya Knights, author, broadcaster, journalist & retail industry commentator

Natalie Berg, author, broadcaster, journalist & retail industry commentator

 


]]> 1719 no Shifting Sands: Navigating the Changing Retail Space In 2020, worldwide ecommerce sales grew by nearly 28%, while total retail sales declined by 3%. This dichotomy was bound to have an impact on traditional business models, supply chain strategies and consumer psychology. So, let's discuss long-term impacts of now-changed customer expectations will have on the retail industry.   In this episode of the Nucleus of Innovation podcast, we are joined by retail industry stalwart, Miya Knights. Our host is James Canham-Ash. Tue, 21 Sep 2021 04:01:00 -0000 Shifting Sands: Navigating the Changing Retail Space full 1 27 Manhattan Associates Exploring the changing retail landscape and evolving customer perspectives post-pandemic In 2020, worldwide ecommerce sales grew by nearly 28%, while total retail sales declined by 3%. This dichotomy was bound to have an impact on traditional business models, supply chain strategies and consumer psychology. So, let's discuss long-term impacts of now-changed customer expectations will have on the retail industry.   In this episode of the Nucleus of Innovation podcast, we are joined by retail industry stalwart, Miya Knights. Our host is James Canham-Ash. In 2020, worldwide ecommerce sales grew by nearly 28%, while total retail sales declined by 3%. This dichotomy was bound to have an impact on traditional business models, supply chain strategies and consumer psychology. So, let's discuss long-term impacts of now-changed customer expectations will have on the retail industry.

 

In this episode of the Nucleus of Innovation podcast, we are joined by retail industry stalwart, Miya Knights.


Our host is James Canham-Ash.

]]> 1173 no The DNA of a Modern TMS https://www.manh.com/resources/podcast/dna-modern-tms?utm_campaign=21-01-noam-all-transportation-organicmedia-Podcast&utm_content=Megaphone&utm_source=referral&utm_medium=click-through&utm_term=DNA-TMS Transportation Management Solutions have evolved significantly over the past three decades in response to advances in technology, the changing needs of shippers & shifting consumer behavior. And, while Charles Darwin wrote about the survival of the fittest in the context of his evolutionary theories, today it’s true to say that the most adaptable TMS are those that are most likely to survive and thrive today.      In this episode of the Nucleus of Innovation, guest speaker, Adrian Gonzalez, President, Adelante Research and host of the Talking Logistics vlog, joins TMS industry veteran and VP at Manhattan Associates, Rob Schaefer, to discuss the DNA of a modern transportation management system. Our host is James Canham-Ash. Fri, 06 Aug 2021 17:18:00 -0000 The DNA of a Modern TMS full 1 26 Manhattan Associates There’s more to a modern Transportation Management System than meets the eye Transportation Management Solutions have evolved significantly over the past three decades in response to advances in technology, the changing needs of shippers & shifting consumer behavior. And, while Charles Darwin wrote about the survival of the fittest in the context of his evolutionary theories, today it’s true to say that the most adaptable TMS are those that are most likely to survive and thrive today.      In this episode of the Nucleus of Innovation, guest speaker, Adrian Gonzalez, President, Adelante Research and host of the Talking Logistics vlog, joins TMS industry veteran and VP at Manhattan Associates, Rob Schaefer, to discuss the DNA of a modern transportation management system. Our host is James Canham-Ash. Transportation Management Solutions have evolved significantly over the past three decades in response to advances in technology, the changing needs of shippers & shifting consumer behavior. And, while Charles Darwin wrote about the survival of the fittest in the context of his evolutionary theories, today it’s true to say that the most adaptable TMS are those that are most likely to survive and thrive today.   

 

In this episode of the Nucleus of Innovation, guest speaker, Adrian Gonzalez, President, Adelante Research and host of the Talking Logistics vlog, joins TMS industry veteran and VP at Manhattan Associates, Rob Schaefer, to discuss the DNA of a modern transportation management system. Our host is James Canham-Ash.

]]> 1037 no Managing change effectively in your supply chain With many organizations being forced to accelerate ecommerce & digitalization strategies, or to spin up altogether new offerings such as curbside pickup, micro fulfillment centers and new point of sale offerings, it’s easy to gloss over the backroom processes and skills needed to make these types of upgrades actually function properly.   In this episode of the Nucleus of Innovation, join Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates as we discuss the critical role change management plays behind the scenes when it comes to rolling out a new supply chain solutions.   GUESTS: Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates   Fri, 16 Jul 2021 16:42:00 -0000 Managing change effectively in your supply chain full 1 25 Manhattan Associates There’s more to supply chain success than simply selecting the right solution With many organizations being forced to accelerate ecommerce & digitalization strategies, or to spin up altogether new offerings such as curbside pickup, micro fulfillment centers and new point of sale offerings, it’s easy to gloss over the backroom processes and skills needed to make these types of upgrades actually function properly.   In this episode of the Nucleus of Innovation, join Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates as we discuss the critical role change management plays behind the scenes when it comes to rolling out a new supply chain solutions.   GUESTS: Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates   With many organizations being forced to accelerate ecommerce & digitalization strategies, or to spin up altogether new offerings such as curbside pickup, micro fulfillment centers and new point of sale offerings, it’s easy to gloss over the backroom processes and skills needed to make these types of upgrades actually function properly.

 

In this episode of the Nucleus of Innovation, join Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates as we discuss the critical role change management plays behind the scenes when it comes to rolling out a new supply chain solutions.

 

GUESTS: Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates

 


]]> 1206 no Supply Chain Unification https://bit.ly/3bTaZam Explore the benefits of unified transportation and distribution. Industry expert Brian Kinsella details how unifying all processes on a single platform increases visibility, resiliency and efficiency. Listen to the podcast episode now. Tue, 25 May 2021 12:16:00 -0000 Supply Chain Unification full 1 24 Manhattan Associates Explore the benefits of unified transportation and distribution Explore the benefits of unified transportation and distribution. Industry expert Brian Kinsella details how unifying all processes on a single platform increases visibility, resiliency and efficiency. Listen to the podcast episode now. Explore the benefits of unified transportation and distribution. Industry expert Brian Kinsella details how unifying all processes on a single platform increases visibility, resiliency and efficiency. Listen to the podcast episode now.

]]> 1233 no 2021 Center Stage: Transportation Management https://www.manh.com/resources/podcast-transportation-management-takes-center-stage?utm_campaign=21-01-global-all-transportation-organicmedia-NOI&utm_content=Podcast&utm_source=referral&utm_medium=click-through&utm_term=Lanyard-Lazo After a year of unprecedented challenges, one thing is clear – the ability to pivot has the difference between staying in the black or shutting up shop over the last 12 months, and technology has clearly played an important role in weathering the challenges of 2020. But what are the key technologies that have kept the trucks running, warehouses stocked and shelves full?  In the latest episode of our Nucleus of Innovation podcast, we’re joined by Ron Lazo, enterprise transformation expert, and Gregg Lanyard, transportation strategy leader, to discuss transportation management solutions in the context of supply chains, and to celebrate some major successes from the last twelve months. Our host is James Canham-Ash. Thu, 08 Apr 2021 20:34:00 -0000 2021 Center Stage: Transportation Management full 1 23 Manhattan Associates Global TMS developments + Newly Released 2021 Gartner Magic Quadrant After a year of unprecedented challenges, one thing is clear – the ability to pivot has the difference between staying in the black or shutting up shop over the last 12 months, and technology has clearly played an important role in weathering the challenges of 2020. But what are the key technologies that have kept the trucks running, warehouses stocked and shelves full?  In the latest episode of our Nucleus of Innovation podcast, we’re joined by Ron Lazo, enterprise transformation expert, and Gregg Lanyard, transportation strategy leader, to discuss transportation management solutions in the context of supply chains, and to celebrate some major successes from the last twelve months. Our host is James Canham-Ash. After a year of unprecedented challenges, one thing is clear – the ability to pivot has the difference between staying in the black or shutting up shop over the last 12 months, and technology has clearly played an important role in weathering the challenges of 2020.

But what are the key technologies that have kept the trucks running, warehouses stocked and shelves full? 

In the latest episode of our Nucleus of Innovation podcast, we’re joined by Ron Lazo, enterprise transformation expert, and Gregg Lanyard, transportation strategy leader, to discuss transportation management solutions in the context of supply chains, and to celebrate some major successes from the last twelve months. Our host is James Canham-Ash.

]]> 1484 no 2020 Year In Review As the end of 2020 rapidly approaches, we thought that given the extraordinary start to the new decade, we’d take this opportunity to look at and discuss many of the amazing and ingenious ways individuals, brands, and the Manhattan Associates team have responded to the pandemic. Our guests are Henri Seroux, SVP EMEA, and Raghav Sibal, Managing Director ANZ, with host James Canham-Ash. Mon, 21 Dec 2020 00:35:48 -0000 2020 Year In Review full 1 22 Manhattan Associates As the end of 2020 rapidly approaches, we thought that given the extraordinary start to the new decade, we’d take this opportunity to look at and discuss many of the amazing and ingenious ways individuals, brands, and the Manhattan Associates team have responded to the pandemic. Our guests are Henri Seroux, SVP EMEA, and Raghav Sibal, Managing Director ANZ, with host James Canham-Ash. As the end of 2020 rapidly approaches, we thought that given the extraordinary start to the new decade, we’d take this opportunity to look at and discuss many of the amazing and ingenious ways individuals, brands, and the Manhattan Associates team have responded to the pandemic.

Our guests are Henri Seroux, SVP EMEA, and Raghav Sibal, Managing Director ANZ, with host James Canham-Ash.

]]> 1702 no Are You Ready for ‘Future Systems’? (Part 2) https://www.manh.com/resources/podcast-ready-future-systems-part-2?utm_campaign=21-01-global-all-multiproducts-organicsocial-Future-Systems-2&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=Cloud In part one of this look at future systems, we discussed the concepts and power of highly composable and scalable cloud-native solutions and why they are enabling much needed agility for organizations who need to adapt quickly to an ever-changing market. We learned about the core tenets of these systems –– faster access to innovation, elasticity, resiliency, scalability and extensibility. If you haven’t yet listened to part one, we encourage you to go back and do so!  For part two of the discussion, we’re focusing less on the theoretical benefits of cloud-native design, and more on the practical implementations on real-world transactional systems like order management and warehouse management.  We’ve invited back Krishna Venkatasamy, a product platform leader here at Manhattan Associates who lives and breathes this stuff every day. Our host is Chris Shaw. Fri, 20 Nov 2020 15:39:00 -0000 Are You Ready for ‘Future Systems’? (Part 2) full 1 21 Manhattan Associates The benefits of cloud-native systems are substantial – but how well does it apply to highly transitional systems like order management or warehouse management? In part one of this look at future systems, we discussed the concepts and power of highly composable and scalable cloud-native solutions and why they are enabling much needed agility for organizations who need to adapt quickly to an ever-changing market. We learned about the core tenets of these systems –– faster access to innovation, elasticity, resiliency, scalability and extensibility. If you haven’t yet listened to part one, we encourage you to go back and do so!  For part two of the discussion, we’re focusing less on the theoretical benefits of cloud-native design, and more on the practical implementations on real-world transactional systems like order management and warehouse management.  We’ve invited back Krishna Venkatasamy, a product platform leader here at Manhattan Associates who lives and breathes this stuff every day. Our host is Chris Shaw. In part one of this look at future systems, we discussed the concepts and power of highly composable and scalable cloud-native solutions and why they are enabling much needed agility for organizations who need to adapt quickly to an ever-changing market.

We learned about the core tenets of these systems –– faster access to innovation, elasticity, resiliency, scalability and extensibility. If you haven’t yet listened to part one, we encourage you to go back and do so! 

For part two of the discussion, we’re focusing less on the theoretical benefits of cloud-native design, and more on the practical implementations on real-world transactional systems like order management and warehouse management. 

We’ve invited back Krishna Venkatasamy, a product platform leader here at Manhattan Associates who lives and breathes this stuff every day. Our host is Chris Shaw.

]]> 1432 no The Future of Warehousing https://www.manh.com/resources/podcast-future-warehousing?utm_campaign=20-01-global-all-supplychain-OrganicMedia&utm_content=podcast&utm_source=podcast&utm_medium=organic&utm_term=Analyst Warehouses and distribution centers have evolved from dark, dusty storage facilities to incredibly important and dynamic components in today’s modern supply chains. Once used primarily for retail replenishment, today’s leading warehouses and DCs are hives of activity, servicing wholesalers, retail and direct-to-consumer fulfillment simultaneously.  Brimming with automation, robotics, artificial intelligence and machine learning technology, the modern warehouse is almost unrecognizable from its predecessors of decades past.  With technology and consumer trends shifting so swiftly however, warehouses and distribution centers are continually having to evolve and prepare for what’s next. In this latest episode of the Nucleus of Innovation podcast, we invite Clint Reiser, director, supply chain research at ARC Advisory Group, to discuss just what the future of warehousing might look like, with host, Chris Shaw. Thu, 29 Oct 2020 15:11:00 -0000 The Future of Warehousing full 1 20 Manhattan Associates Are you ready for what’s next in the world of warehousing? Warehouses and distribution centers have evolved from dark, dusty storage facilities to incredibly important and dynamic components in today’s modern supply chains. Once used primarily for retail replenishment, today’s leading warehouses and DCs are hives of activity, servicing wholesalers, retail and direct-to-consumer fulfillment simultaneously.  Brimming with automation, robotics, artificial intelligence and machine learning technology, the modern warehouse is almost unrecognizable from its predecessors of decades past.  With technology and consumer trends shifting so swiftly however, warehouses and distribution centers are continually having to evolve and prepare for what’s next. In this latest episode of the Nucleus of Innovation podcast, we invite Clint Reiser, director, supply chain research at ARC Advisory Group, to discuss just what the future of warehousing might look like, with host, Chris Shaw. Warehouses and distribution centers have evolved from dark, dusty storage facilities to incredibly important and dynamic components in today’s modern supply chains.

Once used primarily for retail replenishment, today’s leading warehouses and DCs are hives of activity, servicing wholesalers, retail and direct-to-consumer fulfillment simultaneously.

 Brimming with automation, robotics, artificial intelligence and machine learning technology, the modern warehouse is almost unrecognizable from its predecessors of decades past.

 With technology and consumer trends shifting so swiftly however, warehouses and distribution centers are continually having to evolve and prepare for what’s next.

In this latest episode of the Nucleus of Innovation podcast, we invite Clint Reiser, director, supply chain research at ARC Advisory Group, to discuss just what the future of warehousing might look like, with host, Chris Shaw.

]]> 1254 no What's in Your Basket: Looking at the Grocery Industry in 2021 As the pandemic struck and paralyzed the world, online grocery shopping, contactless curbside pickup and home delivery moved from niche status to mainstream overnight. Grocery growers, suppliers and retailers, like all industries, had to adapt - and they are still adapting today. But we now have a bit of time behind us, and some strong patterns are emerging, indicating that the long-term outlook for grocery may have shifted permanently during the last six months. In this episode, experts share the forward-thinking approaches grocers are taking as they make the jump to focusing on exceptional user experiences, across both digital and physical properties. Joining us are Jacky Marolleau, grocery industry specialist and sales director at Manhattan Associates, and Steve Banker, VP of supply chain research at ARC Advisory Group. Our host is Chris Shaw. Thu, 22 Oct 2020 13:27:07 -0000 What's in Your Basket: Looking at the Grocery Industry in 2021 full 1 19 Manhattan Associates As the pandemic struck and paralyzed the world, online grocery shopping, contactless curbside pickup and home delivery moved from niche status to mainstream overnight. Grocery growers, suppliers and retailers, like all industries, had to adapt - and they are still adapting today. But we now have a bit of time behind us, and some strong patterns are emerging, indicating that the long-term outlook for grocery may have shifted permanently during the last six months. In this episode, experts share the forward-thinking approaches grocers are taking as they make the jump to focusing on exceptional user experiences, across both digital and physical properties. Joining us are Jacky Marolleau, grocery industry specialist and sales director at Manhattan Associates, and Steve Banker, VP of supply chain research at ARC Advisory Group. Our host is Chris Shaw. As the pandemic struck and paralyzed the world, online grocery shopping, contactless curbside pickup and home delivery moved from niche status to mainstream overnight. Grocery growers, suppliers and retailers, like all industries, had to adapt - and they are still adapting today.


But we now have a bit of time behind us, and some strong patterns are emerging, indicating that the long-term outlook for grocery may have shifted permanently during the last six months. In this episode, experts share the forward-thinking approaches grocers are taking as they make the jump to focusing on exceptional user experiences, across both digital and physical properties.


Joining us are Jacky Marolleau, grocery industry specialist and sales director at Manhattan Associates, and Steve Banker, VP of supply chain research at ARC Advisory Group. Our host is Chris Shaw.

]]> 1353 no Transportation Acceleration https://bit.ly/2TdNsqL Transportation is the connective tissue of the supply chain. To say it has been stressed over the past five months is an understatement. But there’s one topic around transportation management that never seems to go away –– visibility. It seems we’ve been chasing improved visibility for more than a decade. But is it more important now than ever, or is there just more focus and urgency around the topic today? In this episode of the Nucleus of Innovation podcast, we bring in industry experts to share their perspectives and insight. Our guests are Gregg Lanyard, transportation product leader, Manhattan Associates and Nimesh Patel, VP, global business development, FourKites.   Tue, 20 Oct 2020 22:59:00 -0000 Transportation Acceleration full 1 18 Manhattan Associates The logistics race towards transportation visibility and yard optimization. Transportation is the connective tissue of the supply chain. To say it has been stressed over the past five months is an understatement. But there’s one topic around transportation management that never seems to go away –– visibility. It seems we’ve been chasing improved visibility for more than a decade. But is it more important now than ever, or is there just more focus and urgency around the topic today? In this episode of the Nucleus of Innovation podcast, we bring in industry experts to share their perspectives and insight. Our guests are Gregg Lanyard, transportation product leader, Manhattan Associates and Nimesh Patel, VP, global business development, FourKites.   Transportation is the connective tissue of the supply chain. To say it has been stressed over the past five months is an understatement.

But there’s one topic around transportation management that never seems to go away –– visibility. It seems we’ve been chasing improved visibility for more than a decade. But is it more important now than ever, or is there just more focus and urgency around the topic today?

In this episode of the Nucleus of Innovation podcast, we bring in industry experts to share their perspectives and insight.

Our guests are Gregg Lanyard, transportation product leader, Manhattan Associates and Nimesh Patel, VP, global business development, FourKites.

 

]]> 1152 no Are you ready for ‘future systems’? https://www.manh.com/resources/podcast-ready-future-systems?utm_campaign=20-01-global-all-supplychain-OrganicMedia&utm_content=webcast&utm_source=podcast&utm_medium=organic&utm_term=Microservices Over the past decade, there has been a significant shift toward the cloud for business operational systems. But not all clouds are created the same, and new terms like microservices, cloud-native, Docker and kubernetes may have you confused. In this episode, experts discuss what exactly you should consider when planning the next step in cloud operations for your organization. “Microservices and Cloud Native Design are Changing the Way We Think About Software” Guest: Krishna Venkatasamy, product platform leader at Manhattan Associates Host: Chris Shaw Mon, 21 Sep 2020 17:04:00 -0000 Are You Ready for ‘Future Systems’? (Part 1) full 1 17 Manhattan Associates Microservices and Cloud Native Design are Changing the Way We Think About Software Over the past decade, there has been a significant shift toward the cloud for business operational systems. But not all clouds are created the same, and new terms like microservices, cloud-native, Docker and kubernetes may have you confused. In this episode, experts discuss what exactly you should consider when planning the next step in cloud operations for your organization. “Microservices and Cloud Native Design are Changing the Way We Think About Software” Guest: Krishna Venkatasamy, product platform leader at Manhattan Associates Host: Chris Shaw Over the past decade, there has been a significant shift toward the cloud for business operational systems. But not all clouds are created the same, and new terms like microservices, cloud-native, Docker and kubernetes may have you confused. In this episode, experts discuss what exactly you should consider when planning the next step in cloud operations for your organization.

“Microservices and Cloud Native Design are Changing the Way We Think About Software”

Guest: Krishna Venkatasamy, product platform leader at Manhattan Associates

Host: Chris Shaw

]]> 1841 no The Acceleration of Communications and Engagement in Retail The effects of the global pandemic on the ways in which retailers are engaging their customers is not restricted to curbside pickup. Customer service and engagement have been turned upside down as well and unified communication is at the center of it all. In this episode, experts discuss: The hidden ramifications of contactless commerce. What happens when the ability to engage your customers is taken away or at least significantly impacted, overnight. Why shifting communications with customers needs to be as dynamic as shifting the methods of delivery for customers.   Mon, 17 Aug 2020 19:06:00 -0000 The Acceleration of Communications and Engagement in Retail full 1 16 Manhattan Associates The effects of the global pandemic on the ways in which retailers are engaging their customers is not restricted to curbside pickup. Customer service and engagement have been turned upside down as well and unified communication is at the center of it all. In this episode, experts discuss: The hidden ramifications of contactless commerce. What happens when the ability to engage your customers is taken away or at least significantly impacted, overnight. Why shifting communications with customers needs to be as dynamic as shifting the methods of delivery for customers.   The effects of the global pandemic on the ways in which retailers are engaging their customers is not restricted to curbside pickup. Customer service and engagement have been turned upside down as well and unified communication is at the center of it all.

In this episode, experts discuss:

  • The hidden ramifications of contactless commerce.
  • What happens when the ability to engage your customers is taken away or at least significantly impacted, overnight.
  • Why shifting communications with customers needs to be as dynamic as shifting the methods of delivery for customers.

 

]]> 1576 no Automation And Robotics In Today's Logistics Market https://bit.ly/2YdBccH In this episode, experts from Australia's largest specialized warehousing and order fulfillment provider, eStore Logistics, discuss: The state of automation and robotics in the ANZ logistics market  Impact of robotics on human labor Ecommerce acceleration Consumer trends in ANZ Guests: eStore Logistics Founder & Managing Director, Leigh Williams, and General Manager, James Ellis. Tue, 11 Aug 2020 16:00:00 -0000 Automation And Robotics In Today's Logistics Market full 1 15 Manhattan Associates In this episode, experts from Australia's largest specialized warehousing and order fulfillment provider, eStore Logistics, discuss: The state of automation and robotics in the ANZ logistics market  Impact of robotics on human labor Ecommerce acceleration Consumer trends in ANZ Guests: eStore Logistics Founder & Managing Director, Leigh Williams, and General Manager, James Ellis. In this episode, experts from Australia's largest specialized warehousing and order fulfillment provider, eStore Logistics, discuss:

  • The state of automation and robotics in the ANZ logistics market
  •  Impact of robotics on human labor
  • Ecommerce acceleration
  • Consumer trends in ANZ


Guests: eStore Logistics Founder & Managing Director, Leigh Williams, and General Manager, James Ellis.

]]> 1394 no Man & Machine Over the last few years, robotics within the warehouse has been an accelerating trend. It was fueled by tight labor markets and the proliferation of robots and co-bots that offered a possible answer to the relentless acceleration of speed and volume we’ve been experiencing in modern commerce. Fast forward to today, and the labor situation has certainly become more volatile, but the need for advanced automation alongside the human workforce in the DC may be more important than ever. GUESTS: Karen Leavitt, CMO at Locus Robotics and Adam Kline, senior director, Warehouse Product Management at Manhattan Associates Mon, 08 Jun 2020 20:07:56 -0000 Man & Machine full 1 14 Manhattan Associates The symbiotic future of human labor and robotics in the warehouse. Over the last few years, robotics within the warehouse has been an accelerating trend. It was fueled by tight labor markets and the proliferation of robots and co-bots that offered a possible answer to the relentless acceleration of speed and volume we’ve been experiencing in modern commerce. Fast forward to today, and the labor situation has certainly become more volatile, but the need for advanced automation alongside the human workforce in the DC may be more important than ever. GUESTS: Karen Leavitt, CMO at Locus Robotics and Adam Kline, senior director, Warehouse Product Management at Manhattan Associates Over the last few years, robotics within the warehouse has been an accelerating trend. It was fueled by tight labor markets and the proliferation of robots and co-bots that offered a possible answer to the relentless acceleration of speed and volume we’ve been experiencing in modern commerce. Fast forward to today, and the labor situation has certainly become more volatile, but the need for advanced automation alongside the human workforce in the DC may be more important than ever.

GUESTS: Karen Leavitt, CMO at Locus Robotics and Adam Kline, senior director, Warehouse Product Management at Manhattan Associates

]]> 1553 Proximity Safety in the Warehouse We discuss the long-term effects in the warehouse for labor, as it relates to proximity restrictions that COVID-19 has created. How can organizations navigate the nuance of a return to normal in a way that will ensure a safe environment during, and after the current coronavirus pandemic? What technology adaptions in development that will help ensure the health of the labor force? Thu, 07 May 2020 15:14:51 -0000 Proximity Safety in the Warehouse full 1 13 Manhattan Associates Balancing peak volumes with proximity safety measures during and after the COVID-19 pandemic We discuss the long-term effects in the warehouse for labor, as it relates to proximity restrictions that COVID-19 has created. How can organizations navigate the nuance of a return to normal in a way that will ensure a safe environment during, and after the current coronavirus pandemic? What technology adaptions in development that will help ensure the health of the labor force? We discuss the long-term effects in the warehouse for labor, as it relates to proximity restrictions that COVID-19 has created.

  • How can organizations navigate the nuance of a return to normal in a way that will ensure a safe environment during, and after the current coronavirus pandemic?
  • What technology adaptions in development that will help ensure the health of the labor force?
]]> 1128 no Life Under Lockdown in ANZ https://www.manh.com/podcast/nucleus-innovation?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=series Businesses models are transforming in Australia and New Zealand in response to COVID-19. Join us for a look at life under lockdown, and learn how retailers and supply chains are creatively adapting to meet current needs and provide flexibility for the future. Featuring Raghav Sibal, Managing Director for Australia and New Zealand at Manhattan Associates Host: James Canham-Ash, Manhattan Associates’ EMEA Communications and Public Relations Manager Tue, 05 May 2020 20:26:22 -0000 Life Under Lockdown in ANZ full 1 12 Manhattan Associates Business models are transforming in ANZ in response to COVID-19 Businesses models are transforming in Australia and New Zealand in response to COVID-19. Join us for a look at life under lockdown, and learn how retailers and supply chains are creatively adapting to meet current needs and provide flexibility for the future. Featuring Raghav Sibal, Managing Director for Australia and New Zealand at Manhattan Associates Host: James Canham-Ash, Manhattan Associates’ EMEA Communications and Public Relations Manager Businesses models are transforming in Australia and New Zealand in response to COVID-19. Join us for a look at life under lockdown, and learn how retailers and supply chains are creatively adapting to meet current needs and provide flexibility for the future.


Featuring Raghav Sibal, Managing Director for Australia and New Zealand at Manhattan Associates

Host: James Canham-Ash, Manhattan Associates’ EMEA Communications and Public Relations Manager

]]> 1085 no Life & Business In Japan During COVID-19 Pandemic https://www.manh.com/podcast/nucleus-innovation?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=series What impact is COVID-19 having in Japan? Our expert guest shares insights into:   ·     How consumer behaviors and lifestyles have been affected ·     Ways key industries are adapting ·     Opportunities for supply chains to become stronger Featuring Naohide Takatani, Managing Director for Japan and Korea at Manhattan Associates. Host: James Canham-Ash, Manhattan Associates’ EMEA Communications and Public Relations Manager. Thu, 30 Apr 2020 02:28:53 -0000 Life & Business In Japan During COVID-19 Pandemic full 1 11 Manhattan Associates What impact is COVID-19 having in Japan? What impact is COVID-19 having in Japan? Our expert guest shares insights into:   ·     How consumer behaviors and lifestyles have been affected ·     Ways key industries are adapting ·     Opportunities for supply chains to become stronger Featuring Naohide Takatani, Managing Director for Japan and Korea at Manhattan Associates. Host: James Canham-Ash, Manhattan Associates’ EMEA Communications and Public Relations Manager. What impact is COVID-19 having in Japan? Our expert guest shares insights into:

 

·     How consumer behaviors and lifestyles have been affected

·     Ways key industries are adapting

·     Opportunities for supply chains to become stronger


Featuring Naohide Takatani, Managing Director for Japan and Korea at Manhattan Associates. Host: James Canham-Ash, Manhattan Associates’ EMEA Communications and Public Relations Manager.

]]> 760 no Virtualization of Services and Implementations https://www.manh.com/resources/podcast-virtualization-services-and-implementations?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=gantt The same COVID-19 restrictions that are keeping you quarantined at home are keeping your project teams and resources away as well. What are the best practices and lessons learned when it comes to delivering a technical project on time during a global pandemic? Mon, 20 Apr 2020 20:06:00 -0000 Virtualization of Services and Implementations full 1 10 Manhattan Associates The same COVID-19 restrictions that are keeping you quarantined at home are keeping your project teams and resources away as well. What are the best practices and lessons learned when it comes to delivering a technical project on time during a global pandemic? The same COVID-19 restrictions that are keeping you quarantined at home are keeping your project teams and resources away as well. What are the best practices and lessons learned when it comes to delivering a technical project on time during a global pandemic?

]]> 760 no Managing DC Labor During a Pandemic https://www.manh.com/resources/podcast-managing-dc-labor-during-pandemic?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=labor So, your labor in the DC just got even tougher to manage? How can we keep the supply chain moving while keeping our employees comforted and engaged? In this episode, host Chris Shaw, brings on Steve Banker, VP of Supply Chain Management at ARC Advisory Group Peter Schnorbach, Senior Labor and Engagement Product Leader at Manhattan Associates. Thu, 16 Apr 2020 15:32:25 -0000 Managing DC Labor During a Pandemic full 1 9 Manhattan Associates So, your labor in the DC just got even tougher to manage? How can we keep the supply chain moving while keeping our employees comforted and engaged? In this episode, host Chris Shaw, brings on Steve Banker, VP of Supply Chain Management at ARC Advisory Group Peter Schnorbach, Senior Labor and Engagement Product Leader at Manhattan Associates. So, your labor in the DC just got even tougher to manage? How can we keep the supply chain moving while keeping our employees comforted and engaged?


In this episode, host Chris Shaw, brings on Steve Banker, VP of Supply Chain Management at ARC Advisory Group Peter Schnorbach, Senior Labor and Engagement Product Leader at Manhattan Associates.

]]> 1059 no What Does It Take to Keep the Trucks Rolling? https://www.manh.com/resources/podcast-what-does-it-take-keep-trucks-rolling?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=tms Expert guests discuss the impact of the global pandemic on transportation networks. Feat: Gregg Lanyard, Transportation Product Director at Manhattan Associates, and Adrian Gonzalez Lead Analyst and Founder of Adelante SCM. Wed, 15 Apr 2020 15:49:00 -0000 What Does It Take to Keep the Trucks Rolling? full 1 8 Manhattan Associates The current- and future-state of the transportation industry in this new COVID-19 world. Expert guests discuss the impact of the global pandemic on transportation networks. Feat: Gregg Lanyard, Transportation Product Director at Manhattan Associates, and Adrian Gonzalez Lead Analyst and Founder of Adelante SCM. Expert guests discuss the impact of the global pandemic on transportation networks.

Feat: Gregg Lanyard, Transportation Product Director at Manhattan Associates, and Adrian Gonzalez Lead Analyst and Founder of Adelante SCM.

]]> 912 no Can Store Fulfillment Keep Retail Moving? https://www.manh.com/resources/podcast-can-store-fulfillment-keep-retail-moving?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=oms Non-essential retail storefronts are closed we are seeing DCs being shuttered too. Can store-based fulfillment help keep retail moving during the pandemic? GUESTS: Jeff Ball, Senior Retail Leader, and Amy Tennent, Order Management and Store Fulfillment Solutions Leader, Manhattan Associates. Tue, 14 Apr 2020 21:35:00 -0000 Can Store Fulfillment Keep Retail Moving? full 1 7 Manhattan Associates Non-essential retail storefronts are closed we are seeing DCs being shuttered too. Can store-based fulfillment help keep retail moving during the pandemic? GUESTS: Jeff Ball, Senior Retail Leader, and Amy Tennent, Order Management and Store Fulfillment Solutions Leader, Manhattan Associates. Non-essential retail storefronts are closed we are seeing DCs being shuttered too. Can store-based fulfillment help keep retail moving during the pandemic?

GUESTS: Jeff Ball, Senior Retail Leader, and Amy Tennent, Order Management and Store Fulfillment Solutions Leader, Manhattan Associates.

]]> 1056 no AI Predictions Of Future Pandemic-Level Demand https://www.manh.com/resources/podcast-ai-predictions-future-pandemic-level-demand?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=datasci We discuss whether AI can help organizations react faster and more accurately to disruptions like the coronavirus pandemic.  GUESTS: Jeff Beadle, Senior Data Science Team Leader, and Scott Fenwick, Inventory Product Director, Manhattan Associates. Tue, 14 Apr 2020 18:31:00 -0000 AI Predictions Of Future Pandemic-Level Demand full 1 6 Manhattan Associates We discuss whether AI can help organizations react faster and more accurately to disruptions like the coronavirus pandemic.  GUESTS: Jeff Beadle, Senior Data Science Team Leader, and Scott Fenwick, Inventory Product Director, Manhattan Associates. We discuss whether AI can help organizations react faster and more accurately to disruptions like the coronavirus pandemic. 

GUESTS: Jeff Beadle, Senior Data Science Team Leader, and Scott Fenwick, Inventory Product Director, Manhattan Associates.

]]> 608 no Quarantine Life and the Future of Retail https://www.manh.com/resources/podcast-quarantine-life-and-future-retail?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=swanwick In this episode, we discuss the critical need for omnichannel capabilities today and how life at home may transform retail in the future. Mon, 13 Apr 2020 14:21:00 -0000 Quarantine Life and the Future of Retail full 1 5 Manhattan Associates In this episode, we discuss the critical need for omnichannel capabilities today and how life at home may transform retail in the future. In this episode, we discuss the critical need for omnichannel capabilities today and how life at home may transform retail in the future.

]]> 1133 no So, Where Is All The Toilet Paper? https://www.manh.com/resources/podcast-where-is-all-toilet-paper?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=fenwick Let’s talk about how the demand shock caused by COVID-19 outbreak highlighted shortcomings when it comes to inventory management. Scott Fenwick, our Inventory Product Leader, gives an insider view of Manhattan’s Inventory Optimization Advisory Council, where hundreds of individuals across dozens of customer organizations regularly convene to discuss challenges and share tips. Hear about he wildly varied affects — and responses — to the demand shock caused by COVID-19 on pharmaceutical, wholesalers, grocers, food service distributors, and more. Fri, 10 Apr 2020 16:13:00 -0000 So, Where Is All The Toilet Paper? full 1 4 Manhattan Associates Let’s talk about how the demand shock caused by COVID-19 outbreak highlighted shortcomings when it comes to inventory management. Scott Fenwick, our Inventory Product Leader, gives an insider view of Manhattan’s Inventory Optimization Advisory Council, where hundreds of individuals across dozens of customer organizations regularly convene to discuss challenges and share tips. Hear about he wildly varied affects — and responses — to the demand shock caused by COVID-19 on pharmaceutical, wholesalers, grocers, food service distributors, and more. Let’s talk about how the demand shock caused by COVID-19 outbreak highlighted shortcomings when it comes to inventory management.


Scott Fenwick, our Inventory Product Leader, gives an insider view of Manhattan’s Inventory Optimization Advisory Council, where hundreds of individuals across dozens of customer organizations regularly convene to discuss challenges and share tips. Hear about he wildly varied affects — and responses — to the demand shock caused by COVID-19 on pharmaceutical, wholesalers, grocers, food service distributors, and more.

]]> 643 no Consumer Buying Behavior https://www.manh.com/resources/podcast-consumer-buying-behavior?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=ball From bulk buying to digital customer engagement, this podcast episode explores the lessons learned by retailers during the current crisis and how they can them help plan for the next disruption. Guest: Retail Solutions Leader at Manhattan Associates Thu, 09 Apr 2020 04:02:00 -0000 Consumer Buying Behavior full 1 3 Manhattan Associates From bulk buying to digital customer engagement, this podcast episode explores the lessons learned by retailers during the current crisis and how they can them help plan for the next disruption. Guest: Retail Solutions Leader at Manhattan Associates From bulk buying to digital customer engagement, this podcast episode explores the lessons learned by retailers during the current crisis and how they can them help plan for the next disruption. Guest: Retail Solutions Leader at Manhattan Associates

]]> 748 no Try Before You Buy? https://www.manh.com/resources/podcast-try-buy?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=ball COVID-19 has caused a seismic shift in consumer shopping behavior. Everyone is living digitally, our kids are learning remotely and most of us are working online. For retailers, that means they’ve lost their primary form of customer engagement overnight. In this episode, host Chris Shaw, brings on Jeff Ball, Retail Solutions Leader at Manhattan Associates, to explore customer engagement in the COVID-19 era: What can be done right now to try and engage with their customers and continue to provide desired items and services? Can the abrupt the shift to living ‘digitally’ for the world’s populace during social distancing actually help retailers in the long run? What might retail look like 8-10 months from now? Thu, 09 Apr 2020 04:01:00 -0000 Try Before You Buy? full 1 2 Manhattan Associates COVID-19 has caused a seismic shift in consumer shopping behavior. Everyone is living digitally, our kids are learning remotely and most of us are working online. For retailers, that means they’ve lost their primary form of customer engagement overnight. In this episode, host Chris Shaw, brings on Jeff Ball, Retail Solutions Leader at Manhattan Associates, to explore customer engagement in the COVID-19 era: What can be done right now to try and engage with their customers and continue to provide desired items and services? Can the abrupt the shift to living ‘digitally’ for the world’s populace during social distancing actually help retailers in the long run? What might retail look like 8-10 months from now? COVID-19 has caused a seismic shift in consumer shopping behavior. Everyone is living digitally, our kids are learning remotely and most of us are working online. For retailers, that means they’ve lost their primary form of customer engagement overnight.

In this episode, host Chris Shaw, brings on Jeff Ball, Retail Solutions Leader at Manhattan Associates, to explore customer engagement in the COVID-19 era:

  • What can be done right now to try and engage with their customers and continue to provide desired items and services?
  • Can the abrupt the shift to living ‘digitally’ for the world’s populace during social distancing actually help retailers in the long run?
  • What might retail look like 8-10 months from now?
]]> 759 no Gamification In The Modern Warehouse https://www.manh.com/resources/podcast-gamification-in-modern-warehouse?utm_campaign=20-04-noam-us-nonproduct-covid19&utm_content=podcast&utm_source=webcast&utm_medium=organic&utm_term=SCHNORBACH Gamification. What is it? Why is it a hot topic in supply chain circles? And how can using psychological and motivational tactics from video games engage and retain workers, and deliver serious benefits to your distribution center? Listen now to find out.  In this episode, host Chris Shaw, brings on Dr. Karl Kapp, faculty member and the Assistant Director at Bloomsburg University’s Institute for Interactive Technologies, along with Peter Schnorbach, Labor Management Leader at Manhattan Associates. Thu, 09 Apr 2020 04:00:00 -0000 Gamification In The Modern Warehouse full 1 1 Manhattan Associates Gamification. What is it? Why is it a hot topic in supply chain circles? And how can using psychological and motivational tactics from video games engage and retain workers, and deliver serious benefits to your distribution center? Listen now to find out.  In this episode, host Chris Shaw, brings on Dr. Karl Kapp, faculty member and the Assistant Director at Bloomsburg University’s Institute for Interactive Technologies, along with Peter Schnorbach, Labor Management Leader at Manhattan Associates. Gamification. What is it? Why is it a hot topic in supply chain circles? And how can using psychological and motivational tactics from video games engage and retain workers, and deliver serious benefits to your distribution center? Listen now to find out. 

In this episode, host Chris Shaw, brings on Dr. Karl Kapp, faculty member and the Assistant Director at Bloomsburg University’s Institute for Interactive Technologies, along with Peter Schnorbach, Labor Management Leader at Manhattan Associates.

]]> 1196 no